I couldn’t recommend Rachel Greig highly enough. She was extremely helpful, professional and supportive throughout the purchase of my property. She made the whole process feel smooth and straightforwa... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I'd like to thank Gilson Gray for making the house purchasing process as smooth as possible for us. Cheryl and her team were excellent at guiding and representing us from start to finish. The communic... See more
Company replied
We had a long and difficult process due to a chain in England that held back the process for ourselves and 2 others! Our solicitor Alan Craig worked tirelessly to try and get updates/information which... See more
Company replied
I recently completed both the sale of my property and the purchase of my new home through Gilson Gray, and I cannot praise Olivia Manu highly enough. She handled both transactions with exceptional pro... See more
Company replied
Company details
Written by the company
A UK-Wide Leader in Legal, Property and Financial Services Serving clients with offices across the UK, Gilson Gray takes pride in providing comprehensive and high-quality services wherever you are. Whether you’re seeking legal advice, property assistance or financial services, our national firm is here to help. We’re dedicated to developing a long-term relationship with you to ensure you always have the legal resources you need.
Contact info
29 Rutland Square, EH1 2BW, Edinburgh, United Kingdom
- 0131 516 5354
- info@gilsongray.co.uk
- www.gilsongray.co.uk
4.5
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 54% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We were kept updated every step of the…
We were kept updated every step of the way . The initial quote was spot on with no hidden extras which was reassuring. The staff were friendly and always ready to answer any queries.
October 9, 2026
Unprompted review
Advertisement
Great experience
We had a fantastic experience with Rachel Greig helping us sell our house. She made the whole process straightforward and stress-free, keeping us informed every step of the way. We would highly recommend Rachel and really appreciate all her help!
October 1, 2026
Unprompted review
My experience was fantastic!
Alana Arthur is a fantastic help for anyone going through the house move process. She kept in touch, provided updates at all stages of my sale, and was so lovely on phone calls. She has a warm aura around her, and is very approachable. It has been a great experience working with Alana, and with Gilson Gray. I really recommend their services.
October 8, 2026
Unprompted review
Highly Recommended
I used Gilson Gray to act as my solicitors to aid in buying my first house. From start to finish they were fantastic, explaining everything to me, keeping me updated throughout the process and were always quick in responding to any questions I had. Rowan, Eva and Courtney are a real credit to the company and I would thoroughly recommend them. Their customer care was second to none.
October 6, 2026
Unprompted review
Reply from Gilson Gray LLP
Thank you for your lovely feedback.
We’re so pleased to hear that you found our team friendly and helpful. We really appreciate you choosing Gilson Gray.
Best wishes,
Gilson Gray
Advertisement
Gilson Gray worked to my timeline and…
Gilson Gray worked to my timeline and acted professionally and expeditiously, always keeping me abreast of events.
I would certainly recommend this firm to anyone seeking a reliable, professional firm to conduct residential conveyancing in Scotland.
September 30, 2026
Unprompted review
Reply from Gilson Gray LLP
Thank you for taking the time to share your experience and recommendation.
We’re delighted to hear that our team worked efficiently to meet your timeline while keeping you well informed throughout. Providing a reliable and professional service is incredibly important to us, so we really appreciate your kind words.
Thank you for choosing Gilson Gray.
Best wishes,
Gilson Gray
Alan made the entire process of buying…
Alan made the entire process of buying my first home really straightforward and stress free. I couldn’t recommend Gilson Gray enough!
September 30, 2026
Unprompted review
Reply from Gilson Gray LLP
Thank you, Grace, for your lovely feedback and recommendation.
Buying your first home is a huge milestone, so we’re delighted to hear that Alan made the whole process feel straightforward and stress-free from start to finish.
Congratulations on your first home, and thank you for choosing Gilson Gray!
Best wishes,
Gilson Gray
Reliable and stress free!
Process was as painfree as legal processes go. Sasha was very supportive and there if I needed her. Really appreciate all the effort and work that went into me getting my first house.
October 1, 2026
Unprompted review
Reply from Gilson Gray LLP
Thank you, Michael, for your lovely feedback.
Buying your first home is a huge milestone, so we’re delighted to hear that Sasha’s support helped make the process as smooth and stress-free as possible, and that you felt she was always there when you needed her.
Congratulations on your first home, and thank you for choosing Gilson Gray!
Best wishes,
Gilson Gray
Great experience.
From the initial contact and all through the process Kirsten was very quick to work on the sale of my property. She kept me up to date each step of the way and I appreciate the speed and clarity in how she worked. I would certainly like her to carry out work for me in the future if the need arises. She is a great asset to Gilsonite Gray.
September 29, 2026
Unprompted review
Reply from Gilson Gray LLP
Thank you, Mike, for taking the time to share such lovely feedback.
We’re delighted to hear that Kirsten’s efficient and proactive approach made your property sale such a positive experience, and that you appreciated the clear communication and regular updates throughout.
We really appreciate your kind words and would be delighted to assist you again in the future.
Best wishes,
Gilson Gray
Advertisement
Sally at Gilson Gray was brilliant
Sally at Gilson Gray was brilliant. Kept me informed with constant updates about how things were progressing.
September 30, 2026
Unprompted review
Reply from Gilson Gray LLP
Thank you, Chris, for your kind feedback.
We’re so pleased to hear that Sally provided such a positive experience and kept you well informed with regular updates throughout the process.
We really appreciate you choosing Gilson Gray.
Best wishes,
Gilson Gray
Amazing service!
Rachel Greig was amazing! She made our experience seamless and explained everything in clear detail when buying our house.
September 25, 2026
Unprompted review
Reply from Gilson Gray LLP
Thank you, Rheanna, for your lovely feedback.
It’s wonderful to hear that Rachel made your home-buying experience so seamless and took the time to explain everything clearly throughout the process.
Thank you for choosing Gilson Gray, and we wish you every happiness in your new home!
Best wishes,
Gilson Gray
Alana at Gilson Grey made the selling…
Alana at Gilson Grey made the selling of our home completely seamless & hasslefree! Alana kept us up to date all the way! I greatly appreciated the time Alana took to talk me through the process. Highly recommend!
Thank you Alana!
September 30, 2026
Unprompted review
Reply from Gilson Gray LLP
Thank you, Claire, for your lovely feedback and recommendation.
We’re so pleased to hear that Alana made the sale of your home feel seamless and hassle-free, keeping you updated throughout and taking the time to clearly guide you through the process.
Thank you for choosing Gilson Gray.
Best wishes,
Gilson Gray
Staff were helpful throughout the…
Staff were helpful throughout the process of selling and buying a property and tried to make this as seamless as they could for us - Would recommend to others.
September 29, 2026
Unprompted review
Reply from Gilson Gray LLP
Thank you, Ryan, for taking the time to share your feedback and recommendation.
We’re pleased to hear that you felt well supported throughout both your sale and purchase, and that our team helped make the process as seamless as possible.
Thank you for choosing Gilson Gray.
Best wishes,
Gilson Gray
Advertisement
House Buying Experiance
I can’t express how easy Sasha made my first house buying experience. Everything was dealt with so smoothly and promptly. Highly recommend Gilson Gray to anyone.
September 1, 2026
Unprompted review
Reply from Gilson Gray LLP
Thank you, Stephanie, for your lovely feedback and recommendation.
We’re so pleased to hear that Sasha made your first home-buying experience feel easy and straightforward, with everything handled smoothly and promptly.
Congratulations on your first home, and thank you for choosing Gilson Gray!
Best wishes,
Gilson Gray
Rachel Greig was incredible from start…
Rachel Greig was incredible from start to finish. Highly recommend. Rachel helped me with all the legal work moving into my first home and explained everything to me clearly and resolved an issue I had with the boiler moving in too. She made the process so much easier and stress free as possible. I’m really grateful for her support. Thank you again!
August 14, 2026
Unprompted review
Reply from Gilson Gray LLP
Thank you, Natalie, for such lovely feedback and for your recommendation.
Buying your first home is a huge milestone, so we’re delighted to hear that Rachel’s clear guidance and support helped make the process as smooth and stress-free as possible. It’s wonderful to know you felt well looked after from start to finish.
Congratulations on your first home, and thank you for choosing Gilson Gray!
Best wishes,
Gilson Gray
We had a fantastic experience with Alan…
We had a fantastic experience with Alan Craig at Gilson Gray and couldn’t recommend him highly enough.
Alan was extremely helpful, responsive and professional throughout the whole process and always made sure we knew what was happening. There were a couple of stressful moments along the way, through no fault of either ours or Alan’s, but he kept us reassured throughout.
We really appreciated how approachable and attentive Alan was, and we always felt we were in safe hands.
We would absolutely use Gilson Gray again in the future and will definitely be recommending to friends and family. Thank you for all your help!
September 24, 2026
Unprompted review
Reply from Gilson Gray LLP
Thank you, Megan, for taking the time to share such thoughtful feedback.
We’re delighted to hear that Alan’s responsive and reassuring approach helped you feel supported throughout the process, particularly during the more stressful moments. It’s wonderful to know you felt you were in safe hands.
We really appreciate your recommendation and would be very happy to assist you again in the future.
Best wishes,
Gilson Gray
Positive experience
My experience with Gilson Gray was very positive. Communication was always very efficient and the process of purchasing a home was explained in such a way which was easy to understand as a first time buyer.
I had Rachel Greig as my solicitor and she was very friendly and professional during any communication.
September 24, 2026
Unprompted review
Reply from Gilson Gray LLP
Thank you, Emma, for your lovely feedback.
Buying your first home can feel daunting, so we’re pleased to hear that Rachel made the process easy to understand and kept communication clear throughout.
Congratulations on your first home, and thank you for choosing Gilson Gray!
Best wishes,
Gilson Gray
Advertisement
I have used Gilson Gray twice now to…
I have used Gilson Gray twice now to purchase properties. Iona Mackenzie helped liaise initially and then passed onto Gillian Mackenzie who made the whole process so stress free!
September 25, 2026
Unprompted review
Reply from Gilson Gray LLP
Thank you, Eilidh, for choosing Gilson Gray again.
We’re so pleased to hear that Iona and Gillian provided such a smooth and stress-free experience with your latest property purchase. Your continued trust in our team means a great deal to us.
Best wishes,
Gilson Gray
Helpful for first time buyers
Courtney was so great and responsive - she really helped me feel at ease and was at great at talking me through all of the stages and many questions that I had as a first time buyer. Thank you so much again!
September 25, 2026
Unprompted review
Reply from Gilson Gray LLP
Thank you, Adele, for your kind words.
We’re delighted to hear that Courtney’s responsive and supportive approach helped put you at ease throughout your first property purchase, and that she took the time to guide you through each stage and answer your questions.
Congratulations on your first home!
Best wishes,
Gilson Gray
Received a great service
Received a great service, Alan made the whole process quick and straightforward. I would highly recommend this company.
September 25, 2026
Unprompted review
Reply from Gilson Gray LLP
Thank you for your kind feedback and recommendation.
It’s great to hear that Alan made the whole process quick and straightforward and that you were happy with the service you received.
Thank you for choosing Gilson Gray.
Best wishes,
Gilson Gray
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.