We established that the price, delivered, installed, and removal of the old oven would be the same as Lowe’s so I went with these guys since I was right in front of them. The product was delivered and... See more
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Horrible experience! Washer and dryer were delivered on 11/22, but b/c of a screw-up the dryer was not vented properly, so another appointment was necessary – which was finally scheduled for – mayb... See more
Their delivery dept. is awful. They will waste your time and deliver damaged appliances. Customer service doesn't care about that once they have your money. Don't waste your time.
This place is the worst. Their incompetence is only rivaled by their deceit. We bought a washer dryer for over $3000. They brought the wrong one and refused to install the washer they had.
Company details
Information provided by various external sources
What started as a corner record store in 1945 has bloomed into a 6 location, family-run appliance business. Gerhard’s Appliances still provides the Philadelphia and Tri-State area with the unparalleled service that it was founded on.
Contact info
Lancaster Avenue 204, 19003, Ardmore, Pennsylvania, United States
- 6106423008
2.5
Poor
8 reviews
Hasn’t replied to negative reviews
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Salesman conveniently forgot to charge me the delivery hook up and removal until it was in my house
We established that the price, delivered, installed, and removal of the old oven would be the same as Lowe’s so I went with these guys since I was right in front of them. The product was delivered and the driver stated he was only supposed to drop off the new oven. After a conversation with Steve the salesman he realized he forgot, conveniently, to charge me for hook up and removal. So I had to pay an extra $238, Lowe’s is around $70, to have this done. I should’ve just bought the stove at Lowe’s and I would’ve saved $200. The worst part is I think this was done on purpose.
April 1, 2025
Unprompted review
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This place is the worst
This place is the worst. Their incompetence is only rivaled by their deceit. We bought a washer dryer for over $3000. They brought the wrong one and refused to install the washer they had.
September 27, 2024
Unprompted review
Should be zero stars
Their delivery dept. is awful. They will waste your time and deliver damaged appliances. Customer service doesn't care about that once they have your money. Don't waste your time.
August 12, 2024
Unprompted review
I must say I can’t agree my experience…
I must say I can’t agree my experience was amazing my sales person was Brianna I told her my budget and she made it happen she even price match which was awesome she picked quality appliance I was pleased with everything .rhe delivery was also timely and smooth I would go back without thinking about it.
June 9, 2024
Unprompted review
Talk to me before buying anything at…
Talk to me before buying anything at Gerhards Appliances. They do not stand behind the manufacturer products they sell….horrible company!
July 14, 2023
Unprompted review
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Displeased with customer service.
Displeased with customer service.
Employee attitude.
Terrible refund and return policy.
March 1, 2023
Unprompted review
Washer & Dryer Debacle
Horrible experience!
Washer and dryer were delivered on 11/22, but b/c of a screw-up the dryer was not vented properly, so another appointment was necessary – which was finally scheduled for – maybe – December 2. But note that December 2 is just step 1 to move the dryer vent to the right side. Then another appointment is necessary to install the dryer which has yet to be scheduled. Looks like this process will take three or more weeks after the delivery of the washer and dryer to make washing and drying possible. I am now farming out laundry to friends and relatives. In no way is this acceptable.
November 30, 2021
Unprompted review
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