I ordered a few pieces online and everything arrived in perfect condition. One piece was a bigger size than I needed, but the return process was super quick and easy. I chose to pick up my order from... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Great first online shopping experience with this company, dispatch was really fast and communication was very no-nonsense and clear which I really appreciate. Plain packaging as you would expect, and... See more
Great products, my new go too place to shop without question. However, delivery across a weekend is a bit wanting for the charge of delivery. Ordered friday morning but arrived monday, no deliveries... See more
Easy and transparent website. Goods were dispatched when they were supposed to be and packaged really well to avoid potential loss or damage to the items. Great variety of high quality products in a... See more
Company replied
Company details
Written by the company
FETCH is the UK and Europe's Leading Gay Lifestyle Superstore. Born in November 2017. The idea was simple, to bring everything fashion, fetish, fun under one roof. We wanted to create a store that had something for everyone, that was inclusive and put the customer first. At a time when many retailers were closing their doors, we saw the opportunity to create a brand experience unlike any other. Putting it simply, we made FETCH Happen.
Contact info
Arch 6 Voltaire Road, Clapham, Sw4 6DH, London, United Kingdom
- 020 4539 8992
- Info@fetchshop.co.uk
- www.fetchshop.co.uk
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Great offers in the sale and really…
Great offers in the sale and really quick delivery, can't stop going back and buying more
August 31, 2025
Reply from Fetch
Hey LEE
What a great review of your experience of shopping with FETCH
To hear you can’t stop coming back and buying more is just FANTASTIC 😂
Thank you for your review Lee it means a lot to the team 🤩
Good quality and quick shipping
Order arrived quickly. Was packaged fine and the product was of good quality, would definitely buy from again.
August 28, 2025
Reply from Fetch
Hi Daniel
Thank you for your 5⭐️review and to hear you will shop with us again soon is amazing and we look forward to it.
Cheers Daniel :-))
I recently did a shop online at Fetch
I recently did a shop online at Fetch. Probably more ‘fell’ on to my basket than it should have, but I was too spoilt for choice. It was all excellently packaged and dispatched to me in a couple of days. Great service, thank you
August 16, 2025
Reply from Fetch
Hey Andy
Don’t you just love it when stuff just falls into your basket 😃
Thank you for such a great review and look forward to you shopping with us again soon :-))
loads of variety to purchase on website…
loads of variety to purchase on website and do good value sales with underwear worth keeping a look out
July 30, 2025
Reply from Fetch
Hi Ian
The team really appreciate your review and comments ….
Please keep looking and hope to see you again soon 👍🏻
Great range of products and good…
Great range of products and good quality . Fast on delivery .
July 31, 2025
Reply from Fetch
Hi PAUL
Thank you for taking the time to write a review we really appreciate it 👍🏻
Off to Folsom
Quick annd easy to select and pay for everything. Found everything I wanted. Delivered within a couple of days. Off to Berlin!!
August 16, 2025
Reply from Fetch
Hey DUNCAN
Enjoy Berlin 🎉
Thank you for your review :-))
Reply from Fetch
Hey Customer
What a brilliant review !!!! Thank you 😃
Usual Fetch experience
Usual Fetch experience, positive - goods arrived promptly and well packaged.
December 27, 2024
Reply from Fetch
Hey Aiden
What a fantastic review and we love hearing from returning customers …
Thank you so much Aiden :-))
Reply from Fetch
Hi There
Sorry to hear that you've had an issue with a product you purchased. Unfortunately this is the first time you've made us aware there was an issue, which is frustrating as we could have easily remedied any problem.
We're available 7 days a week by email, chat or telephone to assist with any problems, to make sure you are fully satisfied and get the service you need.
Drop us an email to info@fetchshop.co.uk so we can put this right for you, move your review to 5 stars and end the frustration :)
Things I love about my jocks
Things I love about my jocks, the pouch is big enough to contain everything, love the design and the price is hard to beat the only thing I find is the straps supporting my bum are abit loose. But really saying all of that really comfortable. Will definitely be using fetch again and have already recommended to friends.
August 3, 2025
Reply from Fetch
Hi Oliver
Thank you for your review…
To hear you will shop with us again and that you have recommended FETCH to friends is fantastic !!
Cheers Oliver and look forward to seeing you again soon :-)
Product exactly as sold
Product exactly as sold. Arrived super fast. And a pack of Love Hearts ♥️
August 7, 2025
Reply from Fetch
Hi Martin
Thank you for your 5⭐️review the team really appreciate it and hope you enjoyed the love hearts 😃
Reply from Fetch
Hi Jay
Great 5⭐️ review …. Thank you and look forward to you shopping with us for some more amazing deals soon 👍🏻
Reply from Fetch
Hi Sam
Loving your girlfriend loves it 🎉
Thank you for shopping with us and taking time to write a review !!!
Cheers Sam :-))
Great clothes that look amazing
Offer a great selection of items to choose from at great prices. And with guaranteed next day delivery you're sure to get your order in time for a fantastic weekend
July 31, 2025
Reply from Fetch
Hey Nick
The team are loving the comments in your 5⭐️ review and hope you did have a fantastic weekend ☺️
Reply from Fetch
Hey MD
Your review says it all 😃
Thank you 😍
Reply from Fetch
Hi Keir
Thank you for your great review and hope to see you again soon :-))
Excellent service
Excellent service, quick and efficient. Very satisfied with the product . Definitely return. Thank you.
July 13, 2025
Reply from Fetch
Hey Robert
To hear you will shop with FETCH again makes the team very proud …
We look forward to seeing you again soon !!
Thank you for your review 👍🏻
Totally satisfied !!!
Totally satisfied with the items from LOCKERGEAR (vest,trunk and shirt) i ordered ! And the bonus, the tremendous SALE prices i had !
July 9, 2025
Reply from Fetch
Hi Anny
Thank you for your 5⭐️review.
The team are so pleased you are happy with your purchases and of course the sale prices.
Hope to see you shopping with us again soon ☺️
Reply from Fetch
Hi Thomas
Great 5⭐️ review !!! Thank You :-))
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