Evans Halshaw - Vauxhall Gateshead Reviews 671

TrustScore 5 out of 5

4.8

Saint James Square, Felling, NE8 3RG Gateshead, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I’ve had a service plan with Evans Halshaw Gateshead since 2019 when I got a new Corsa. Never had any issues, the team is very friendly and accommodating. They always reach out nice and early to sched... See more

Rated 5 out of 5 stars

Mark and Alex were great to deal with, very thorough clear and professional. Will consider Evan’s Halshaw on further car purchases.Great experience, thanks guys.

Company replied

Rated 1 out of 5 stars

Avoid! Evan Halshaw Gateshead! Purchased a virtually brand new Astra Ultimate PHEV, I should have had sense when they said they were returning it back to Vauxhall. I purchased in March 25, more or les... See more

Company replied

Rated 5 out of 5 stars

As usual first class service from staff in service dept. Every thing explained to me. Booking in system does slow process sorry for staff. Everything completed as expected including recall all on expe... See more

Company replied


Company details

  1. Car Dealer

Written by the company

About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.

Evans Halshaw

Written by the company

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Price Guarantee

Every Day Low Prices

At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.

Contact info

  • Saint James Square, Felling, NE8 3RG, Gateshead, United Kingdom

  • 0191 477 8595

4.8

Excellent

TrustScore 5 out of 5

671 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

I’ve had a service plan with Evans Halshaw Gateshead since 2019 when I got a new Corsa. Never had any issues, the team is very friendly and accommodating. They always reach out nice and early to schedule a service and have plenty of time slots. The car is always serviced to a great standard, checks are thorough and I never had to get the car back to redo anything. The prices are reasonable considering it’s a dealership offering genuine parts.

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Mark and Alex were great to deal with

Mark and Alex were great to deal with, very thorough clear and professional. Will consider Evan’s Halshaw on further car purchases.Great experience, thanks guys.

April 10, 2026
Unprompted review
Evans Halshaw - Vauxhall Gateshead logo

Reply from Evans Halshaw - Vauxhall Gateshead

Hello Mark,
Thanks for sharing your recent experience!
It sounds like Mark and Alex have done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Evans Halshaw Vauxhall Gateshead Customer Services

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always. A first class garage with first class staff.

March 30, 2026
Unprompted review
Evans Halshaw - Vauxhall Gateshead logo

Reply from Evans Halshaw - Vauxhall Gateshead

Hello Frank,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Customer service is 2nd to none

Customer service is 2nd to none. Thanks to Alex

March 30, 2026
Unprompted review
Evans Halshaw - Vauxhall Gateshead logo

Reply from Evans Halshaw - Vauxhall Gateshead

Hi Garry,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Alex at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Gateshead Customer Services

Rated 5 out of 5 stars

I have recently just purchased a car…

I have recently just purchased a car from Vauxhall and I would like to say how amazing Dave Williams is - he has went above and beyond for me. I would highly recommend his service. He is the best

March 28, 2026
Unprompted review
Evans Halshaw - Vauxhall Gateshead logo

Reply from Evans Halshaw - Vauxhall Gateshead

Hi Becca,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Dave at Dealership.
Have a lovely day!
Evans Halshaw Vauxhall Gateshead Customer Services

Rated 5 out of 5 stars

Just picked up the Kadjar from…

Just picked up the Kadjar from Gateshead dealership & the salesman Dave Williams was great. Fantastic service highly recommended

March 27, 2026
Unprompted review
Evans Halshaw - Vauxhall Gateshead logo

Reply from Evans Halshaw - Vauxhall Gateshead

Hello Kevin,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Recently had my first service

Recently had my first service , Notified of health check and completion of service very professional service by service desk and person caring out the work

March 23, 2026
Unprompted review
Evans Halshaw - Vauxhall Gateshead logo

Reply from Evans Halshaw - Vauxhall Gateshead

Hello Dave,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Gateshead Customer Services

Rated 5 out of 5 stars

I purchased a car from Dave Williams…

I purchased a car from Dave Williams and he was very understanding and very helpful. I purchased my Mokka which I love!
Thank you so much!

March 18, 2026
Unprompted review
Evans Halshaw - Vauxhall Gateshead logo

Reply from Evans Halshaw - Vauxhall Gateshead

Hi Shannon,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Dave  at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Fantastic customer service from start…

Fantastic customer service from start to finish
Alan was very helpful from start to finish
Very knowledgeable polite and acted a professional helpful manner at all times

March 2, 2026
Unprompted review
Evans Halshaw - Vauxhall Gateshead logo

Reply from Evans Halshaw - Vauxhall Gateshead

Hi Graham,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Alan at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Love the car

Love the car, Alex was brilliant with helping us find the best deal👍

March 8, 2026
Unprompted review
Evans Halshaw - Vauxhall Gateshead logo

Reply from Evans Halshaw - Vauxhall Gateshead

Hi Alex,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Alex at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Just picked up my new Vauxhall corsa up…

Just picked up my new Vauxhall corsa up on mobility from Ben
What a realy excellent experience and helpful lad to be honest couldn’t ask for anyone better to have helped me with this transaction

March 6, 2026
Unprompted review
Evans Halshaw - Vauxhall Gateshead logo

Reply from Evans Halshaw - Vauxhall Gateshead

Hello Simon,
Thanks for sharing your recent experience!
It sounds like Ben has done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Evans Halshaw Vauxhall Gateshead Customer Services

Rated 5 out of 5 stars

Alex was fantastic

Alex was fantastic, helped us the whole way through and got to drive away same day!

March 3, 2026
Unprompted review
Evans Halshaw - Vauxhall Gateshead logo

Reply from Evans Halshaw - Vauxhall Gateshead

Hello Alex,
We appreciate you leaving us a review - thank you!
Have a nice day!
EvansHalshaw Vauxhall Gateshead Customer Services

Rated 5 out of 5 stars

On meeting salesman Dave Williams at…As stated above, i can't speak highly enough.

On meeting salesman Dave Williams at the Gateshead showroom he was excellent from the start of looking for my new purchase, very informative and first class expertise. He was accommodating with all the arrangements ie, test drive and final purchase, all concluded in a matter of three days, from viewing to sales complication, EXCELLENT DAVE

February 11, 2026
Unprompted review
Evans Halshaw - Vauxhall Gateshead logo

Reply from Evans Halshaw - Vauxhall Gateshead

Hello,
Dave will appreciate you leaving this review - thank you!
Have a nice day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

1st class service on a new van…

1st class service on a new van purchase. Would highly recommend Alex on Sales

February 24, 2026
Unprompted review
Evans Halshaw - Vauxhall Gateshead logo

Reply from Evans Halshaw - Vauxhall Gateshead

Hi Ian,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Alex at Dealership
Have a lovely day!
Evans Halshaw Vauxhall Gateshead Customer Services

Rated 5 out of 5 stars

New purchase

We recently purchased a car with the help of David Williams, he was so kind and patient. We didn't feel under any pressure and he explained everything and answered all my questions thoroughly. We're so happy with the service and purchase. David is a credit to this company. Thanks so much.

February 21, 2026
Unprompted review
Evans Halshaw - Vauxhall Gateshead logo

Reply from Evans Halshaw - Vauxhall Gateshead

Hello Rachael,
David will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Gateshead Customer Services

Rated 5 out of 5 stars

Thank you Alex

Thank you Alex
Great communication. Great service. Looking forward to driving.

February 20, 2026
Unprompted review
Evans Halshaw - Vauxhall Gateshead logo

Reply from Evans Halshaw - Vauxhall Gateshead

Hello,
Alex will appreciate you leaving this review - thank you!
Have a nice day!
Evans Halshaw Vauxhall Gateshead Customer Services

Rated 5 out of 5 stars

Loved the car

Loved the car, very happy thanks to Alex

February 20, 2026
Unprompted review
Evans Halshaw - Vauxhall Gateshead logo

Reply from Evans Halshaw - Vauxhall Gateshead

Hi Adam,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Alex at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

Rated 5 out of 5 stars

Dave Williams is amazing

We had the privilege of being sold a car by, the lovely Dave Williams. He couldn’t have been more amazing he was patient and explained everything so simply for us. We had issues with the payment he sat with us and fully reassured us. We couldn’t be more pleased with his service.

February 20, 2026
Unprompted review
Evans Halshaw - Vauxhall Gateshead logo

Reply from Evans Halshaw - Vauxhall Gateshead

Hi Ryan,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Dave at Dealership
Have a lovely day!
Evans Halshaw Brand Customer Services

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look