Elite Supps - FYSHWICK Reviews 56

TrustScore 4.5 out of 5

4.3

Newcastle Street 88, 2609 Fyshwick, Australian Capital Territory, AU


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See what reviewers are saying

Rated 5 out of 5 stars

Many great products to choose from and in stock, prices for every budget and good reviews from everyday people. My orders are always packed quickly and sometimes there’s bonus promotion products that... See more

Company replied

Rated 3 out of 5 stars

Paid for express post and wasn't sent by express post if anything it visited every town in nsw

Company replied

Rated 5 out of 5 stars

Fast response in replying to my purchase enquiry, made an online purchase, but when I received my order some items that were delivered were not what I ordered, Elite Supps resolved the incorrect del... See more

Company replied

Rated 5 out of 5 stars

Really great and friendly customer service and points you in the right direction makes the experience so much easier and enjoyable! i order a lot from elite shops highly highly recommend anyone else... See more

Company replied


Company details

  1. Online Marketplace
  2. Fitness and Nutrition Service
  3. Herb Shop
  4. Vitamin and Supplements Store

Information provided by various external sources

Elite Supps carry the best sport supplement range, with great online deals. Make our supplement shop your first stop towards achieving your fitness goals today!


Contact info

  • Newcastle Street 88, 2609, Fyshwick, Australian Capital Territory, Australia

  • (02) 6239 1222

4.3

Excellent

TrustScore 4.5 out of 5

56 reviews

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Rated 3 out of 5 stars

Paid for express post and wasn't sent…

Paid for express post and wasn't sent by express post if anything it visited every town in nsw

February 11, 2026
Elite Supps - FYSHWICK logo

Reply from Elite Supps - FYSHWICK

Hey Leigh

We regret that the express post did not meet your expectations and took a longer route. We appreciate your feedback and apologise that Australia Post took longer than normal, once your order leaves our warehouse we trust that the delivery companies will fulfil your orders in a timely manner.

Elite Supps

Rated 4 out of 5 stars

Good products and fast shipping

Good products and fast shipping. Would just prefer not to receive free gifts unless they are samples or the $5 discounts. Some may enjoy it but i find the electric hand mixer will be a dust collector.

December 17, 2025
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Reply from Elite Supps - FYSHWICK

Hey Thomas

We're happy to hear that you are enjoying our products and fast shipping. We appreciate your feedback regarding the free gifts and will consider your suggestion for samples or discounts instead. Thanks for your review.

Rated 5 out of 5 stars

Great service

Excellent service and fast postage

December 4, 2025
Elite Supps - FYSHWICK logo

Reply from Elite Supps - FYSHWICK

Hey Catherine

We appreciate you taking the time to share your experience. We are so glad you were happy with our excellent service and fast postage.

Rated 5 out of 5 stars

Received before the expected delivery…

Received before the expected delivery which was great,nice work

November 28, 2025
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Reply from Elite Supps - FYSHWICK

Hey Paul

We're happy to hear that you received your order early! Thank you for your positive feedback; we appreciate you taking the time to share.

Rated 5 out of 5 stars

Good customer service

One of the product was supplied with this month Nov 2025 expiry. How someone can consume 90 tablets in 1 month when 1 tablet per day is allowed. Issue was addressed by their team and now I am good.

November 14, 2025
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Reply from Elite Supps - FYSHWICK

Hi Sumit

Our apologies this should not have been sent as it sounds short dated.
Can you please email us at enquiries@elitesupps.com.au and send photos of the product and the best before.
In the future please email us directly and we can rectify any issues for you ASAP.

Rated 5 out of 5 stars

Every time I order something from you…

Every time I order something from you guys, doesn’t matter the size of my order you’s get it delivered to mine within a week, no later but if there is delays you message us or email us about it, i couldn’t fault you guys at all.

September 23, 2025
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Reply from Elite Supps - FYSHWICK

Thanks Liam! 💪 We really appreciate your continued support — it means a lot. So glad you’re happy with our service and communication every time you order!
— Elite Supps Team

Rated 4 out of 5 stars

Great service

Great service, responsive with regular updates on delivery

September 11, 2025
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Reply from Elite Supps - FYSHWICK

Hey Fiona

We appreciate you sharing your feedback! We're so glad to hear you received great service and regular delivery updates. Thanks for your review!

Rated 5 out of 5 stars

lots of range

lots of range, easy to find popular and best value products. Fast delivery

August 24, 2025
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Reply from Elite Supps - FYSHWICK

Hey Nick

We're happy you found a wide selection of popular, high-value products! It's great to know you had a positive experience with our fast delivery service.

Rated 5 out of 5 stars
Elite Supps - FYSHWICK logo

Reply from Elite Supps - FYSHWICK

Hi Ben,

Fantastic selection + fast shipping = happy customer = happy team! 😄 Thanks for choosing us — we’re pumped to keep delivering awesome products to Fyshwick and beyond! 🎯

Rated 5 out of 5 stars

From start to finish your customer…

From start to finish your customer service is elite! update email and quick responses

June 2, 2025
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Reply from Elite Supps - FYSHWICK

Hi Jaiminagle,

Now that’s what we love to hear! 💯 Elite service for Elite customers — thank you for your kind words and for noticing the little details that matter. 🙌

Rated 5 out of 5 stars

Every time I order I’m impressed,always…

Every time I order I’m impressed,always fast postage and all products received exceed expectations

May 6, 2025
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Reply from Elite Supps - FYSHWICK

Hi Ben,
Thanks a ton for your awesome review! We’re thrilled to know our fast postage and quality products consistently meet your expectations. Can’t wait to serve you again soon!

Rated 1 out of 5 stars

Arrived damaged, not helpful staff, dodgy upsells

Arrived damaged, took 2 weeks to get a replacement, staff unwilling to assist and phrased a legally required replacement of open food items (Not safe!) as 'an act of good will', AFTER arguing for 2 weeks. Not happy, will not be ordering through them again. Had a $5 insurance added to my cart that offered less than Australian Consumer law. Surprised the insurance is legal as it offers nothing more than your rights.

November 21, 2024
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Reply from Elite Supps - FYSHWICK

Hi Hannah,

We sincerely apologise for the frustration this situation has caused. After reviewing the full exchange, we understand that the "melted" and split protein bars were a concern for you. As we explained earlier, these cold-pressed bars are perfectly fine to consume even if they appear slightly distorted, and we hoped to resolve this in a way that suited you.

We did try to offer a solution, including a gift voucher for your trouble, as well as the option to return the items for an exchange. When the return came back, we received only 10 out of the 12 bars, which led to a slight delay in processing the replacement. We always strive to resolve matters fairly and promptly, and we apologise for any confusion.

As a goodwill gesture, we had arranged for a replacement free of charge. Thank you again for your patience, and we appreciate your understanding.

Alex from Elite Supps 💜

Rated 5 out of 5 stars

Menopause…The Big Journey

I’m going thru some horrible Menopause Elite supps Toowoomba were so empathic and super helpful Their guidance onto the online Elite Supps was literally my saviour I’m now 2months in and feel amazing My next journey is weight control Menopause has so many symptons that are just “Yuck”
Thank You Jesse from Elite Supps I have told as many of my friends I can about this beautiful company My orders are filled promptly and they get to me within a week That just blows my mind To one and all my Love💕

October 8, 2024
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Reply from Elite Supps - FYSHWICK

Hi Mary

Thank you so much for sharing your experience with us! 💖 We’re truly sorry to hear about your struggles with menopause, but we’re so glad to know that Jesse and our team could provide the empathy and support you needed. It’s wonderful to hear you’re feeling amazing after two months!

We’re honored to be part of your journey, and we appreciate you spreading the word about our beautiful company. If you ever need guidance on your next steps or anything else, don’t hesitate to reach out. Your satisfaction means everything to us!

Sending love and support your way! 💕

Alex from Elite Supps 💜

Rated 5 out of 5 stars

Elite supps 💜

Really great and friendly customer service and points you in the right direction makes the experience so much easier and enjoyable! i order a lot from elite shops highly highly recommend anyone else too!! 🙏💪
Shoutout Alex and everyone else who works there! Legends.

September 4, 2024
Unprompted review
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Reply from Elite Supps - FYSHWICK

Hi Luke

Thank you so much for your fantastic review!

We’re thrilled to hear that you had a great experience with our customer service and that our team was able to assist you effectively. Your kind words mean a lot to us, and we’re grateful for your support and recommendations. 🙏

And thank you for the shoutout to me and the entire team for their hard work! We’re proud to have such a dedicated group, and your feedback truly motivates us to keep delivering excellent service.

Thanks again for being a valued customer and for spreading the word!

Alex from Elite Supps 💜

Rated 5 out of 5 stars

Friendly

Friendly, helpful and clean store

August 17, 2024
Unprompted review
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Reply from Elite Supps - FYSHWICK

Hi Craig

Thank you so much for your kind words! We're delighted to hear that you found our store friendly, helpful, and clean. We take pride in providing a great experience for our customers. Looking forward to welcoming you back soon!

Alex from Elite Supps 💜

Rated 5 out of 5 stars

Great service and super helpful

Great service and super helpful. Very clean.

August 17, 2024
Unprompted review
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Reply from Elite Supps - FYSHWICK

Hi there Leanne

Thank you for the fantastic review! We're thrilled to hear you had a great experience with our service and found everything to be clean and helpful. Your satisfaction is our priority, and we look forward to seeing you again soon!

Alex from Elite Supps 💜

Rated 5 out of 5 stars

Fast response in replying to my…

Fast response in replying to my purchase enquiry, made an online purchase, but when I received my order some items that were delivered were not what I ordered, Elite Supps resolved
the incorrect delivery and sent me the original products I ordered via express post, all free of charge. very happy customer, thanks Elite Supps Australia

March 16, 2024
Unprompted review
Elite Supps - FYSHWICK logo

Reply from Elite Supps - FYSHWICK

Hi there, thank you so much for sharing your experience with us! We're truly sorry for the mix-up with your order, but we're thrilled to hear that our team was able to swiftly resolve the issue and send you the correct items via express post, free of charge. Ensuring that our customers receive the right products in a timely manner is our priority, and we're delighted that we could rectify the situation for you.

Your satisfaction is important to us, and we're grateful for your understanding and patience throughout this process. We're thrilled to have been able to turn your experience around and leave you as a happy customer.

Alex from Elite Supps 💜

Rated 5 out of 5 stars

Excellent help, support and super easy online

I have used some supps before but never really did much research. I've just got back into the gym and wanted to maximize my workouts so I got in touch with Alex for some help. She was super knowledgeable and went over and above to make some great recommendations for my goals. Elite has a great range of products, brands and all flavours to choose from. Shopping online was super easy, Alex helped me with a discount code and postage was free. I've actually already ordered again. Highly recommend these guys and hit up Alex for great service and advice

October 4, 2023
Unprompted review
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Reply from Elite Supps - FYSHWICK

Firstly, welcome back to your fitness journey, what an exciting time it is. We also love that you thought of us when purchasing your supplements.

This review is amazing, we know that having so many amazing products can make it hard to make a decision especially when you're just getting back into the swing of things. Thank you so much for your feedback it honestly means a lot to us that you took the time to leave us this review and you've already shopped again!

Thank you so much for not only choosing to shop with us but your support is so important to us. We look forward to a long beautiful friendship Nicholas.

Rated 1 out of 5 stars

Missing item

Wasn’t sent what I was meant to have received

October 4, 2023
Unprompted review
Elite Supps - FYSHWICK logo

Reply from Elite Supps - FYSHWICK

Hi there. If you could send us an email to enquiries@elitesupps.com.au with your name, order number and we would be more then happy to look into this for you. Cheer, Lucas.

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