Direct Packaging Solutions Reviews 20

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Packaging Supply Store

Written by the company

Direct Packaging Solutions is your forward-thinking partner in the packaging industry. As an independent, privately owned company, we are dedicated to providing a comprehensive range of innovative and sustainable packaging materials to trade, industry, and end users, all while keeping costs remarkably low. We are at the forefront of packaging innovation with strategically located sites in the North West of England, including Stockport, Deeside, and Blackburn. Our core competencies encompass not only the manufacturing of a diverse range of corrugated boxes, foam end caps, and foam profiles but also the importation of a wide array of goods from Europe and the Far East. Our unique position within the supply chain sets us apart, allowing us to offer our valued customers the dual benefits of competitive pricing and exceptional customer service, all while maintaining a steadfast commitment to sustainability. Our commitment to excellence extends to fostering innovation and sustainability in every facet of our operations. We're devoted to delivering innovative packaging solutions that minimise environmental impact. We believe achieving sustainability goals without compromising on quality or incurring higher costs is possible. Our dedication to continuous growth, innovation, and sustainability remains unwavering at Direct Packaging Solutions. We look forward to serving you and delivering pioneering packaging solutions that meet your specific needs while keeping costs in check and contributing to a more sustainable future.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

20 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Decided to find and use a local…

Decided to find and use a local stockport company rather than amazon for my packaging...found easy to use website, ordered want I needed. I collected and found the place easy to find and was helped to my car with the stuff. Very helpful! Will definitely be back when I need more thanks

November 26, 2024
Advertisement
Rated 4 out of 5 stars

Good service


Good service, some delays on deliveries for what we understand are stocked items but not many occurances

Friendly staff and good communication

May 2, 2024
Unprompted review
Rated 5 out of 5 stars

Prompt responses and delivery of…

Prompt responses and delivery of product, We have not experienced any issues with the quality of the products purchased. Have been using Direct Packaging Solutions for approx 3 years and they have helped to source products when asked.

May 20, 2024
Unprompted review
Rated 5 out of 5 stars

Prompt service

Prompt service, Good prices, If they don't have a particular product in their range, they go the extra mile to source it.

February 27, 2024
Unprompted review
Advertisement
Rated 4 out of 5 stars

Form lined box

The product ordered was a form lined box. The form lining was not the same as the one pictured on the website. However, the quality and sturdiness of the box is as described on the website.

The tracking software was a bit confusing. This was an order from a company and the tracking software was aimed for individuals because a gmail account is required. This issue was resolved quickly by sending an email to Rebecca Williams and tracking notifications was directed to a corporate email address.

March 28, 2024
Advertisement
Rated 5 out of 5 stars

Great, friendly service.

Placed an order on line this morning, needed the item urgently and it was ready to pick up this afternoon. Great, friendly service, good quality products, competitive prices, and very conveniently located for collections.

March 6, 2024
Rated 5 out of 5 stars

great service

I've been using DPack for a few years now and always get a great service

March 8, 2024
Unprompted review
Direct Packaging Solutions logo

Reply from Direct Packaging Solutions

Thank you Lianne for choosing us 😊

Advertisement
Rated 5 out of 5 stars

Great Customer Service

Dear Michelle
I was in the other day and you and your team (Rebecca and Ray) provided great customer service. I'll definitely be back, and will recommend you to friends and family. All the best!
Marlene Mason

November 6, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look