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Downing Students - Leeds - Cityside Reviews 1

TrustScore 3.5 out of 5

3.3

Calverley Street, Leeds, LS1 3EY Leeds, United Kingdom, GB


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Company details

  1. Property Management Company
  2. Apartment Rental Agency
  3. Real Estate Agency
  4. Real Estate Rental Agency

Written by the company

Stylish, purpose-built student homes designed with you in mind. From move-in support to on-site maintenance, we’re here to make your uni life easy, safe, and memorable. We build and manage our spaces -so every detail works for you.


Contact info

  • Calverley Street, Leeds, LS1 3EY, Leeds, United Kingdom, United Kingdom

  • +4401132455517

3.3

Average

TrustScore 3.5 out of 5

1 review

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Replied to 90% of negative reviews

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Rated 2 out of 5 stars

was placed in a flat with all…

was placed in a flat with all international students who couldn’t speak english so so felt extremely isolated and took 4 months before being offered a room change

September 21, 2024
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Reply from Downing Students - Leeds - Cityside

Hi Martha,

Thank you for sharing your experience, and we're genuinely sorry to hear that you felt isolated during your time with us. We understand how important it is to feel comfortable and supported in your living environment, and we regret that your initial placement didn’t meet those expectations.

We’d like to clarify that all ensuite room allocations and changes are managed directly by the university. Unfortunately, this means we have no control over where students are placed or who they live with. While we do our best to support residents through any concerns, room changes must be requested and approved through the university’s accommodation team.

If you’d like to discuss this further or share more about your experience, please don’t hesitate to reach out to us directly.

Cityside team, Downing Students

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