Doctronic Reviews 654

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 655 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and ease of use, often highlighting the positive user experience. Many appreciate the caring and professional demeanor of the staff, noting the exceptional customer service. The artificial intelligence system is frequently mentioned as being thorough and helpful in diagnostics. However, some customers reported issues with prescription refills, particularly concerning gabapentin, and a few experienced difficulties with doctors not prescribing needed medications due to company policy. There were also isolated instances of long waiting times for doctor consultations after the AI interaction.

What people talk about most

Service

Users describe positive interactions with service, highlighting its efficiency and convenience. Many... See more

User experience

Reviewers highlight positive aspects of user experience, frequently praising the ease of use and efficiency... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the doctors for being... See more

Customer service

People report positive experiences with customer service, highlighting helpful, professional, and reliable... See more

Artificial intelligence

Clients share positive opinions on artificial intelligence, praising its thoroughness and efficiency. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very thorough online ai diagnostic system. Excellent visit with very good doctor. Unfortunately they could not help me even though I needed a simple antibiotic. But the doctor truly cared and explaine... See more

Company replied

Rated 5 out of 5 stars

This site is the best I've ever used. Same day appointments & accept almost every insurance including mine so when I needed medicine for my strep throat I got everything the same day. If they don't t... See more

Company replied

Rated 5 out of 5 stars

I didn't have to repeat or clarify any questions, and the answers I received were very clear. All questions I was asked were also clear , concise, and relevant. I was asked if I wanted further advice... See more

Company replied

Rated 5 out of 5 stars

After filing out the information and payment which is super reasonable, I had a Dr on screen and antibiotics called into my local pharmacy in less than 20min total. They also even take insurance but... See more

Company replied


Company details

  1. Pharmacy
  2. Doctor
  3. General Practitioner
  4. Health Consultant
  5. Local Medical Service

Written by the company

We’re the world’s #1 AI doctor. Our AI is free, anonymous, and available 24/7. And unlike most other AI chatbots out there, we train ours exclusively on peer-reviewed medical sources, so the info we provide is medical-grade and doctor-approved. Ask us anything related to your health, and we’ll give you answers you can trust. Need more? We’ve got you: take your AI summary and show it to your own health care provider, or book a $39 telehealth visit with one of ours.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

654 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fastest way to get prescriptions ever!

After filing out the information and payment which is super reasonable, I had a Dr on screen and antibiotics called into my local pharmacy in less than 20min total. They also even take insurance but I didn’t want to have to load the information out this time. If you have an ailment or need any prescriptions, don’t hesitate to use them! It’s fast and easy, totally worth it!

March 10, 2026
Unprompted review
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Reply from Doctronic

Under 20 minutes from start to pharmacy. That's how healthcare should feel. We're so glad it was fast and easy when you needed it. Thank you for spreading the word, Josh! 🤗

Rated 5 out of 5 stars

My online doctor.

That I didn't have to go sit in a doctor's office all day waiting to be called.

March 10, 2026
Unprompted review
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Reply from Doctronic

Glad we saved you the wait. We're here 24/7 whenever you need care without the waiting room, Takecia! 💙

Rated 5 out of 5 stars

After 30-40 uses

After 30-40 uses, my confidence in Doctronic's diagnosis are at the highest level, I just wish our Doctors were as thorough in their assessment of 'our problem'. There is so much to say about how Doctronic has helped my wife and me. There jhave been instances where I was alarmed about my wife's condition and DDoctronic led me through a series of Q&As made the problem less alarming, and solve-able. I have never found Doctronic to be wrong because in the end, he identifies number of different hyotheses, and n some instances the percent probably of accuracy. we have good doctors with Cedars Sinai and the Providence Group here in Los Angeles. However, they are not always available 'when' I need them urgently. Later on they are, but in the moment, they aren't. Doctronic fills this 'time void' when I REALLY need some sound medical advice. As important, I find Dotronic's advise really helpful in understanding the 'meds' that have been prescribed. Because I'm a software entrepreneru at heart (although retird=ed at 82) I envision that enlightened Doctors would ask their patients to 'meet with Doctronic' prior to their appointment with the Doctor, and then to bring a long Doctronics diagnosis , SOAP Notes, etc. What an advantage the doctor would have to have a thorough assessment of the patient health from the moment the appoitnment begins.

March 10, 2026
Unprompted review
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Reply from Doctronic

This is one of the most meaningful reviews we've ever received, Larry! Knowing that Doctronic has been there for you and your wife through 30-40 consultations, especially in those urgent, alarming moments, means everything to us. Thank you for trusting us, and for your vision of how doctors and AI can work together. At 82, you're still thinking like an entrepreneur. We love that. 🥰

Rated 5 out of 5 stars

I am glad that I had this tool to help…

I am glad that I had this tool to help me as it is now 439am and I am somewhat worried about my physical health condition. I will be sharing this report that didn’t cost me anything with my primary care doctor and my Endocrinologist. I was a little nervous because of it being AI but I thought hey maybe the results could possibly be more accurate. Don’t be afraid to try this very helpful tool you have nothing to lose.

March 10, 2026
Unprompted review
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Reply from Doctronic

We love this! You took a chance at 4:39am and now you're telling others not to be afraid. Thank you for trusting Doctronic and spreading the word, Juju! 🥰

Rated 5 out of 5 stars

Very informative felt like they really…

Very informative felt like they really were concerned for me and gave me possible causes for my condition so helpful.

March 10, 2026
Unprompted review
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Reply from Doctronic

Feeling like someone genuinely cares makes all the difference. We're so glad you felt that concern and got the answers you needed. Thank you for sharing this.

Rated 5 out of 5 stars

Why sit in a doctors office when you can get the same service at home

It was a thourough check-up, they asked all thew right questions. At first I was skeptical, but after the initial questions I realized that this is the real deal.

March 10, 2026
Unprompted review
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Reply from Doctronic

Thank you, Ramon! Our AI conducts a real clinical interview, the same questions a physician would ask. That's how we deliver accurate diagnoses. Glad it proved itself to you. 🥰

Rated 5 out of 5 stars

STOMACH PROBLEMS; EXPLAINED; SATIFIED CUSTOMER

It was very informative and easy to navigatàe. Was surprised how well every question was answered and all answers were understood or explained until they were understood. It was a comfortable consultation almost seem like human instead of AI.

March 9, 2026
Unprompted review
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Reply from Doctronic

"Almost seemed like human instead of AI." That's exactly what we're going for. Healthcare should feel comfortable and personal, even when technology is involved. Thank you for this, Terri! 💙

Rated 5 out of 5 stars

Don't like doctors? Give this a try.

I'm not going to lie. I hate going to doctors like 99.999% of people in construction trades. This service was fast, efficient, helpful and honestly the easiest doctors visit I've ever had ever. And it was all done without stopping my already very busy life. At the end they gave me a treatment plan that to my surprise already had a doctor's note with it.

March 9, 2026
Unprompted review
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Reply from Doctronic

Glad we fit into your busy life. Treatment plan, doctor's note, no wasted time. We're here 24/7 whenever you need us again, John. 💙

Rated 5 out of 5 stars

thank you for quick answers

thank you for quick answers. the information was very helpful

March 9, 2026
Unprompted review
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Reply from Doctronic

Thanks for taking the time to leave this feedback, Geneva! 💙

Rated 5 out of 5 stars

This site is the best I've ever used

This site is the best I've ever used. Same day appointments & accept almost every insurance including mine so when I needed medicine for my strep throat I got everything the same day. If they don't take your insurance the visits are very reasonable! The doctors are very caring and definitely will come back again when needed!

March 9, 2026
Unprompted review
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Reply from Doctronic

"The best I've ever used." We'll take it! So glad you got your strep treated the same day. Thank you for the kind words, Diana! 🤗

Rated 5 out of 5 stars

Very thorough not missing anything. Many and all important informations gathered appropriately

I liked the whole thorough examination. It seems more interested in what you are taking and explained differences in pain. I am impressed.

March 9, 2026
Unprompted review
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Reply from Doctronic

We appreciate this feedback. Gathering complete information and explaining the nuances of your symptoms is essential to accurate care. Glad our thoroughness made an impression, Paul! 💙

Rated 5 out of 5 stars

Thank you this was very helpful and…

Thank you this was very helpful and make me feel a lot better about the situation I'm having. I really do thank you for having this available for people to use.

March 9, 2026
Unprompted review
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Reply from Doctronic

Glad we captured everything. If you need follow-up care or have more questions, we're here 24/7 with the same thorough approach, Emily! 🥰

Rated 5 out of 5 stars

I am concerned about my worsening SOB

March 8, 2026
Unprompted review
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Reply from Doctronic

We're sorry to hear about your worsening shortness of breath. That sounds concerning, and we want to help. Please start a consultation at doctronic.ai so we can evaluate your symptoms and get you the care you need, Douglas.

Rated 5 out of 5 stars

It was very thorough and easy to follow…

It was very thorough and easy to follow and understand. Will use again if I need too.

I will recommend to others.

March 8, 2026
Unprompted review
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Reply from Doctronic

We appreciate this feedback. Thorough, easy to follow, and easy to understand is exactly what we aim for. Thank you for the recommendation, Karan! 💙

Rated 5 out of 5 stars

Quick

Quick, easy to use!

March 7, 2026
Unprompted review
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Reply from Doctronic

Wow, thanks for leaving us a review, Brian! 🥰

Rated 5 out of 5 stars

As a retired gastroenterologist after…

As a retired gastroenterologist after 40 years of practice, this amazing app is transformative empowering the patient with phenomenal knowledge and the ability to access a licensed physician at an affordable price .
Patients and providers alike will need this platform.
Kudos to you..
PS Need any experienced people to help with IBD, I would be happy to help

March 7, 2026
Unprompted review
Doctronic logo

Reply from Doctronic

Coming from a gastroenterologist with 40 years of experience, this means the world to us. Empowering patients while keeping care accessible and affordable is exactly what we're building. Thank you for the kind words, and we'd love to connect about your offer to help with IBD. Please reach out to us directly at support@doctronic.ai 🤗

Rated 5 out of 5 stars

Super helpful to have the chat and to…

Super helpful to have the chat and to know which direction to go to with a real doctor.

March 7, 2026
Unprompted review
Doctronic logo

Reply from Doctronic

That's exactly what we're here for. Knowing what to do next makes all the difference. Glad we could point you in the right direction, Meranda! 🙌🏻

Rated 5 out of 5 stars

This was such a cool experience

This was such a cool experience. Super fast and efficient. I didn’t have to waste my whole day waiting to see a doctor at the office or urgent care. This is definitely a way to be seen for minor issues. I will use this service again.

March 6, 2026
Unprompted review
Doctronic logo

Reply from Doctronic

We're so happy you didn't have to waste your whole day! Your time matters, and getting care for minor issues shouldn't mean hours in a waiting room. Thank you, and we'll be here when you need us again, Deja! 💙

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