Digital River - Sao Paulo Reviews 5

TrustScore 3 out of 5

2.9

av. Rogue Petroni JR, 1089-cj 905, 04707-900 Sao Paulo, BR


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See what reviewers are saying

Rated 1 out of 5 stars

Ohne Bestätigung oder Einwilligung über Paypal 73€ Abgebucht , kein Kundenservice, keine Hilfe. Auf passen!!!

Company replied

Rated 1 out of 5 stars

Abzocke von Lenovo, gekauft habe ich einen Laptop, für 999,01, würde gemeldet auf dem Website mit 200 Euro Cashback, leider nur 100 bekommen. Jetzt muss ich Lenovo beweisen das ich 200 Euro gesehen ha... See more

Rated 1 out of 5 stars

Nunca autorice un cargo recurrente por digital River GMBH, Y por más que tratado de cancelarlo no me ha sido posible son un fraude y paypal no hace nada, no pues wow, voy a terminar cancelando mi tarj... See more

Company replied


Company details

  1. e-Commerce Solution Provider

Written by the company

Digital River is trusted by hundreds of brands worldwide to simplify the complexities of international ecommerce sales. For brands, we eliminate the risk and complexity of cross-border selling, enabling them to easily reach new customers around the world. For online shoppers, we make it easier to purchase directly from brands by delivering localized shopping experiences with the currency, language, and payment options they expect. Digital River supports both B2C and B2B sales, whether it’s digital goods, subscription services, and/or physical goods. We also enable fast, reliable, and affordable shipping and returns through one of the industry’s largest global logistics networks. As merchant of record, we are the legal entity responsible for handling online payments and all associated liabilities on behalf of brands. These responsibilities include processing payments, collecting taxes, mitigating fraud, complying with international rules and regulations, and honoring refunds and chargebacks. Shoppers with queries about an online order should contact the brand’s customer service team.


Contact info

  • av. Rogue Petroni JR, 1089-cj 905, 04707-900, Sao Paulo, Brazil

  • 1-952-253-1234

2.9

Average

TrustScore 3 out of 5

5 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Ohne Bestätigung oder Einwilligung über…

Ohne Bestätigung oder Einwilligung über Paypal 73€ Abgebucht , kein Kundenservice, keine Hilfe. Auf passen!!!

July 11, 2022
Unprompted review
Digital River - Sao Paulo logo

Reply from Digital River - Sao Paulo

Vielen Dank für Ihre Kommentare. Wahrscheinlich handelt es sich um ein wiederkehrendes Abonnement, für das Sie im Voraus über eine bevorstehende Belastung informiert werden sollten. Manchmal können diese standardmäßig in Ihr Junk-Postfach verschoben werden. Wenn Sie das Abonnement kündigen möchten, wenden Sie sich bitte direkt an die Marke. Digital River ermöglicht E-Commerce-Transaktionen für globale Marken, einschließlich solcher, die Abonnements verkaufen. Wir sind kein Kundendienstanbieter für Marken.

Rated 1 out of 5 stars

Nunca autorice un cargo recurrente por…

Nunca autorice un cargo recurrente por digital River GMBH, Y por más que tratado de cancelarlo no me ha sido posible son un fraude y paypal no hace nada, no pues wow, voy a terminar cancelando mi tarjeta

December 16, 2021
Unprompted review
Digital River - Sao Paulo logo

Reply from Digital River - Sao Paulo

Lamento que tengas problemas para cancelar tu suscripción. Es posible que tuviera una suscripción de prueba que requiera que opte por no continuar una vez que finalice el período de prueba. Le pedí a Trustpilot que se pusiera en contacto con usted a través de un canal privado para obtener más información sobre su pedido, pero Trustpilot me informó que no recibieron respuesta. En la mayoría de los casos, debe comunicarse directamente con la compañía para cancelar una suscripción, ya que Digital River no está autorizado para brindar servicio al cliente.

Rated 1 out of 5 stars

Abzocke von Lenovo

Abzocke von Lenovo, gekauft habe ich einen Laptop, für 999,01, würde gemeldet auf dem Website mit 200 Euro Cashback, leider nur 100 bekommen. Jetzt muss ich Lenovo beweisen das ich 200 Euro gesehen habe... Bin sicher nicht der einzige der dieser Model gekauft habe ... Absolut No Go pures Abzocke

October 12, 2021
Unprompted review
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