Although the item wasn't available in store, staff offered to get in on next delivery for me, and I was able to collect a few days later.
Company replied
Unit 2/3 Bandon Retail Park Bypass Road Bandon Co. Cork, P72 D504 Bandon, IE
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Although the item wasn't available in store, staff offered to get in on next delivery for me, and I was able to collect a few days later.
Company replied
Excellent customer service. Colm (Bandon shop) checked that I was aware the printer I was buying was not Bluetooth or WiFi and if I had the cable needed for my laptop. He said they were in stock if I... See more
We arrived at Bandon DID to purchase a new TV. Unfortunately the model we were interested in was not in stock but Ann kindly advised us a different model which was even little cheaper. She was very he... See more
Company replied
Very pleaed with the washing machine install - on the day promised, great communication on timing, the technician was very helpful. One item of note: washing machines are HEAVY, and they sent th... See more
Company replied
At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.
Written by the company
Our price promise
Unit 2/3 Bandon Retail Park Bypass Road Bandon Co. Cork, P72 D504, Bandon, Ireland
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Helpful impartial advice. Colm in Bandon offered practical guidance with no fuss.
Helpful and speedy service. Was replacing a home appliance and the staff member was quick to help.
Excellent customer service. Colm (Bandon shop) checked that I was aware the printer I was buying was not Bluetooth or WiFi and if I had the cable needed for my laptop. He said they were in stock if I needed ro return.
We dealt with Colm - very helpful no obligation to buy. Always have a good experience in the Bandon Store - well done DID!

Reply from DID Electrical - Bandon
Served by Ann in Bandon and she was super helpful and kind with all of my questions and with helping me find the right product. Thank you :)

Reply from DID Electrical - Bandon
Called in to make a purchase today and received great support and advice from Ann. Very happy with our purchase and customer experience in DID Bandon!

Reply from DID Electrical - Bandon
Excellent customer service provided by Ilia. Very helpful in explaining how device would work, resulting in I purchasing the product rather than in another competitors store.

Reply from DID Electrical - Bandon
We bought our new washing machine in-store at Bandon DID Electrical and we were assisted from the very beginning by Ann who was extremely helpful and professional. DID Electrical offer a huge choice and their prices are very competitive. As someone who did a lot of research (mainly online), I would have no hesitation in recommending DID Electrical

Reply from DID Electrical - Bandon
Amazing service every time I go into the Bandon store, the staff are always happy to help. Sam was a great help today advising me on what I was buying and answering any questions I had

Reply from DID Electrical - Bandon
Went to buy a hoover and ear pods today and a young man George attended to me he was excellent

Reply from DID Electrical - Bandon
Good shopping experience. Salesperson excellent friendly relaxed attitude.
All questions answered in a very open honest way and gave me confidence to make a purchase.

Reply from DID Electrical - Bandon
Staff were very knowledgeable and helpful in making my choice.

Reply from DID Electrical - Bandon
Excellent knowledge of the products and very helpful and kind staff especially George and Anne

Reply from DID Electrical - Bandon
I bought a rice cooker from DID Electrical in Bandon and I’m very happy with the service. The staff member was friendly, helpful, and professional. The buying process was quick and easy, and I’m pleased with the product so far. I would happily recommend DID Electrical to others. Thank you for the great service.

Reply from DID Electrical - Bandon
I went to buy cleaning fluid for a Shark wet vac machine and met a very helpful young man. He explained the differences in the machines to me and was very informative.
My order number was 5026 1198395

Reply from DID Electrical - Bandon
Special mention for Ann in Bandon DID, Her knowledge, patience and advise was second to none. All the staff on duty Sat 9th and Sun 10th were lovely but Ann stood out as exceptional. Thank you Ann. Regards, Paul and Norma Hunt.

Reply from DID Electrical - Bandon
We arrived at Bandon DID to purchase a new TV. Unfortunately the model we were interested in was not in stock but Ann kindly advised us a different model which was even little cheaper. She was very helpful and kind and professional.

Reply from DID Electrical - Bandon
We found Ann very helpful and knowledgeable

Reply from DID Electrical - Bandon
Ann in Bandon was very attentive, spent a lot of time looking for what I needed.

Reply from DID Electrical - Bandon
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