DID Electrical - Bandon Reviews 1,443

TrustScore 5 out of 5

4.9

Unit 2/3 Bandon Retail Park Bypass Road Bandon Co. Cork, P72 D504 Bandon, IE


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See what reviewers are saying

Rated 4 out of 5 stars

Although the item wasn't available in store, staff offered to get in on next delivery for me, and I was able to collect a few days later.

Company replied

Rated 5 out of 5 stars

Excellent customer service. Colm (Bandon shop) checked that I was aware the printer I was buying was not Bluetooth or WiFi and if I had the cable needed for my laptop. He said they were in stock if I... See more

Rated 5 out of 5 stars

We arrived at Bandon DID to purchase a new TV. Unfortunately the model we were interested in was not in stock but Ann kindly advised us a different model which was even little cheaper. She was very he... See more

Company replied

Rated 5 out of 5 stars

Very pleaed with the washing machine install - on the day promised, great communication on timing, the technician was very helpful. One item of note: washing machines are HEAVY, and they sent th... See more

Company replied


Company details

  1. Appliance Store
  2. Computer and Accessories Store
  3. Electronics Store
  4. TV store
  5. Vacuum Cleaner Store
  6. Washer and Dryer Store

Written by the company

At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.

DID Electrical

Written by the company

Free Click & Collect
Order online and pick up your items in your local DID Electrical store at a time that suits you.
Customer Support 01-6250250
We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
Nationwide delivery service
We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
Free recycling
We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.

We will not be beaten on price

Our price promise

At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.

Contact info

  • Unit 2/3 Bandon Retail Park Bypass Road Bandon Co. Cork, P72 D504, Bandon, Ireland

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Colm (Bandon shop) checked that I was aware the printer I was buying was not Bluetooth or WiFi and if I had the cable needed for my laptop. He said they were in stock if I needed ro return.

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

We dealt with Colm

We dealt with Colm - very helpful no obligation to buy. Always have a good experience in the Bandon Store - well done DID!

May 18, 2026
Unprompted review
DID Electrical - Bandon logo

Reply from DID Electrical - Bandon

Hi Linny,

We're so glad to hear you had a great experience at our Bandon store. We appreciate your kind words and continued support!

Thanks
DID Electrical

Rated 5 out of 5 stars

Served by Ann in Bandon and she was…

Served by Ann in Bandon and she was super helpful and kind with all of my questions and with helping me find the right product. Thank you :)

May 17, 2026
Unprompted review
DID Electrical - Bandon logo

Reply from DID Electrical - Bandon

Hi Diane,

We are so pleased to hear that our team member was super helpful and kind. We appreciate your positive feedback!

Thanks
DID Electrical

Rated 5 out of 5 stars

Thanks to Ann in DID Bandon

Called in to make a purchase today and received great support and advice from Ann. Very happy with our purchase and customer experience in DID Bandon!

May 17, 2026
Unprompted review
DID Electrical - Bandon logo

Reply from DID Electrical - Bandon

Hi Aine

We're so happy to hear you had a great experience and received excellent support. We appreciate your kind words and feedback!

Thanks
DID Electrical

Rated 5 out of 5 stars

Excellent customer service provided by…

Excellent customer service provided by Ilia. Very helpful in explaining how device would work, resulting in I purchasing the product rather than in another competitors store.

May 16, 2026
Unprompted review
DID Electrical - Bandon logo

Reply from DID Electrical - Bandon

Hi Donal,

We're so glad to hear about your positive experience and appreciate you sharing your feedback with us!

Thanks
DID Electrical

Rated 5 out of 5 stars

We bought our new washing machine…

We bought our new washing machine in-store at Bandon DID Electrical and we were assisted from the very beginning by Ann who was extremely helpful and professional. DID Electrical offer a huge choice and their prices are very competitive. As someone who did a lot of research (mainly online), I would have no hesitation in recommending DID Electrical

May 5, 2026
Unprompted review
DID Electrical - Bandon logo

Reply from DID Electrical - Bandon

Hi Liz

We are so pleased to hear about your positive experience with us. We appreciate your kind words and are grateful for your feedback regarding our selection and competitive prices.

Thanks
DID Electrical

Rated 5 out of 5 stars

Amazing service every time I go into…

Amazing service every time I go into the Bandon store, the staff are always happy to help. Sam was a great help today advising me on what I was buying and answering any questions I had

May 14, 2026
Unprompted review
DID Electrical - Bandon logo

Reply from DID Electrical - Bandon

Hi Ella

We're happy to hear you always receive amazing service in our store. We appreciate your feedback and kind words about our team.

Thanks
DID Electrical

Rated 5 out of 5 stars

Went to buy a hoover and ear pods today…

Went to buy a hoover and ear pods today and a young man George attended to me he was excellent

May 14, 2026
Unprompted review
DID Electrical - Bandon logo

Reply from DID Electrical - Bandon

Hi Linda,

We're so glad to hear about your excellent experience with our team member! Thank you for sharing.

Thanks
DID Electrical

Rated 5 out of 5 stars

Excellent service

Excellent service

May 8, 2026
Unprompted review
DID Electrical - Bandon logo

Reply from DID Electrical - Bandon

Hi There

We truly Appreciate your Feedback

Thank you
DID Electrical

Rated 5 out of 5 stars

Good shopping experience

Good shopping experience. Salesperson excellent friendly relaxed attitude.
All questions answered in a very open honest way and gave me confidence to make a purchase.

May 13, 2026
Unprompted review
DID Electrical - Bandon logo

Reply from DID Electrical - Bandon

Hi Gerry

We're happy to hear you had such a positive shopping experience with our team. We appreciate your feedback and confidence in us.

Thanks
DID Electrical

Rated 5 out of 5 stars

Staff were very knowledgeable and…

Staff were very knowledgeable and helpful in making my choice.

May 13, 2026
Unprompted review
DID Electrical - Bandon logo

Reply from DID Electrical - Bandon

Hi John

We're glad our team was knowledgeable and helpful. Thank you for your feedback.

Thanks
DID Electrical

Rated 5 out of 5 stars

Excellent knowledge of the products and…

Excellent knowledge of the products and very helpful and kind staff especially George and Anne

May 13, 2026
Unprompted review
DID Electrical - Bandon logo

Reply from DID Electrical - Bandon

Hi

We're so glad you had a positive experience with our knowledgeable and kind staff! We appreciate your feedback.

Thanks
DID Electrical

Rated 5 out of 5 stars

Excellent service from DID Electrical Bandon

I bought a rice cooker from DID Electrical in Bandon and I’m very happy with the service. The staff member was friendly, helpful, and professional. The buying process was quick and easy, and I’m pleased with the product so far. I would happily recommend DID Electrical to others. Thank you for the great service.

May 11, 2026
Unprompted review
DID Electrical - Bandon logo

Reply from DID Electrical - Bandon

We're happy to hear that you had a positive experience with our staff and the rice cooker purchase. We appreciate your feedback and are grateful for your time. We're glad that our service met your needs.

Thanks
DID Electrical

Rated 5 out of 5 stars

I went to buy cleaning fluid for a…

I went to buy cleaning fluid for a Shark wet vac machine and met a very helpful young man. He explained the differences in the machines to me and was very informative.
My order number was 5026 1198395

May 2, 2026
Unprompted review
DID Electrical - Bandon logo

Reply from DID Electrical - Bandon

Georgina Foley,

We're glad you had such a positive experience! It's great to know the team member was so helpful and informative while you were shopping for cleaning fluid. Thank you for your feedback.

Thanks
DID Electrical

Rated 5 out of 5 stars

Special mention for Ann in Bandon DID

Special mention for Ann in Bandon DID, Her knowledge, patience and advise was second to none. All the staff on duty Sat 9th and Sun 10th were lovely but Ann stood out as exceptional. Thank you Ann. Regards, Paul and Norma Hunt.

May 9, 2026
Unprompted review
DID Electrical - Bandon logo

Reply from DID Electrical - Bandon

Paul Hunt,

We appreciate your kind words! We are so glad you had such a positive experience. It's wonderful to hear that our team's dedication made your visit exceptional. Thank you for your feedback.

Thanks
DID Electrical

Rated 5 out of 5 stars

We arrived at Bandon DID to purchase a…

We arrived at Bandon DID to purchase a new TV. Unfortunately the model we were interested in was not in stock but Ann kindly advised us a different model which was even little cheaper. She was very helpful and kind and professional.

May 10, 2026
Unprompted review
DID Electrical - Bandon logo

Reply from DID Electrical - Bandon

Karolina,
We're glad you enjoyed your experience. We appreciate that the team member was helpful, kind, and professional while assisting you with your TV purchase. Thank you for your positive feedback.

Thanks
DID Electrical

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