DID Electrical - Athlone Reviews 1,420

TrustScore 5 out of 5

4.9

Unit 1, N6 Kilmartin Centre, Athlone, Co. Westmeath, N37 H2H9 Athlone, IE


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent service from Geoff from start to finish. The store looked fantastic, clean, professional, and very well presented. Geoff was friendly, knowledgeable, and went above and beyond to help with e... See more

Company replied

Rated 5 out of 5 stars

Easy going, professional staff. No pressure or hard sell; they are happy to let you browse and offer advice and assistance when needed. Good range, good prices,

Company replied

Rated 4 out of 5 stars

Good it was so easy to order online, but didn't receive the product yet, it was a birthday present opted for click n collect but not yet delivered to the shop. Ordered on 28th April

Company replied

Rated 5 out of 5 stars

I purchased all utilities for my new house from DID , Athlone. Mr. Geoff helped me to select right appliances according measurements provided for utilities.He suggested best utilities, good energy rat... See more

Company replied


Company details

  1. Appliance Store
  2. Computer and Accessories Store
  3. Electronics Store
  4. TV store
  5. Vacuum Cleaner Store
  6. Washer and Dryer Store

Written by the company

At DID Electrical we are proud of our reputation for providing superior customer service and guaranteed lowest prices. Our 24 stores located nationwide are 100% Irish-owned and we have been meeting the needs of our customers now for over 55 years. Things have changed a lot since we opened the doors of our first store back in 1968 in Dublin and ever since, we have continued to understand the needs of each and every one of our customers who have walked through our doors. We have gone from strength to strength, while always keeping our core values of exceptional customer service at the lowest prices at the forefront of our business. Our staff consistently go the extra mile to ensure our customers leave our stores with products that are best suited to their needs while striving to deliver the best in customer service, after-sales advice, help and support when needed.

DID Electrical

Written by the company

Free Click & Collect
Order online and pick up your items in your local DID Electrical store at a time that suits you.
Customer Support 01-6250250
We have a dedicated local customer support team based in Dublin standing by to take your call and help with your inquiries.
Nationwide delivery service
We offer a fast and flexible delivery service to our customers. Simply choose your delivery date when you are checking out and we will text you with a time slot for your delivery.
Free recycling
We're happy to recycle your old appliances for FREE, no purchase necessary. Simply, return any of your old appliances to your local DID store and we'll be delighted to take it off your hands.

We will not be beaten on price

Our price promise

At DID Electrical we are 100% committed to never being beaten on price. Which is why we monitor all our prices in our stores and online every day.

Contact info

  • Unit 1, N6 Kilmartin Centre, Athlone, Co. Westmeath, N37 H2H9, Athlone, Ireland

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

Dealt with Jeoff in the Athlone store

Dealt with Jeoff in the Athlone store. He was attentive and knowledgeable. Super helpful and made the experience a positive one.

May 10, 2026
Unprompted review
DID Electrical - Athlone logo

Reply from DID Electrical - Athlone

Thank you for your feedback! :)

Rated 5 out of 5 stars

Excellent service from Geoff from start…

Excellent service from Geoff from start to finish. The store looked fantastic, clean, professional, and very well presented. Geoff was friendly, knowledgeable, and went above and beyond to help with everything I needed. It’s rare to come across customer service at this level. Highly recommend and will definitely be returning. Thanks again, Geoff!

May 9, 2026
Unprompted review
DID Electrical - Athlone logo

Reply from DID Electrical - Athlone

We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time. Thanks.

Thanks
DID Electrical

Rated 5 out of 5 stars

No hard sell!

Easy going, professional staff. No pressure or hard sell; they are happy to let you browse and offer advice and assistance when needed.
Good range, good prices,

May 7, 2026
Unprompted review
DID Electrical - Athlone logo

Reply from DID Electrical - Athlone

Paddy,

We're happy to hear you had a positive experience with our professional staff and appreciated the good range and prices. We appreciate your feedback and your time.

Thanks
DID Electrical

Rated 4 out of 5 stars

Good it was so easy to order online

Good it was so easy to order online, but didn't receive the product yet, it was a birthday present opted for click n collect but not yet delivered to the shop. Ordered on 28th April

April 28, 2026
Unprompted review
DID Electrical - Athlone logo

Reply from DID Electrical - Athlone

reny baby,

We appreciate your feedback and are glad the online ordering was easy. We are sorry the birthday present hasn't arrived yet. We will look into the click-and-collect delay.

Thanks
DID Electrical

Rated 5 out of 5 stars

Jeoff was very helpful

Jeoff was very helpful

May 3, 2026
Unprompted review
DID Electrical - Athlone logo

Reply from DID Electrical - Athlone

Allan Barlow,

We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.

Thanks
DID Electrical

Rated 5 out of 5 stars

Geoff in Athlone

Geoff in Athlone displayed great professionalism and patience today. Explaining all about the appliance and again at the till.
Thanks Geoff

May 2, 2026
Unprompted review
DID Electrical - Athlone logo

Reply from DID Electrical - Athlone

We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time in sharing your experience with us.

Thanks
DID Electrical

Rated 5 out of 5 stars

Excellent Service

Geoff was a pleasure to deal with, explaining all our questions comprehensively and thoroughly. The overall transaction was very easy.

May 2, 2026
Unprompted review
DID Electrical - Athlone logo

Reply from DID Electrical - Athlone

Vipunjit Ketunuti,

We're happy to hear that you had such a positive experience and that all of your questions were answered. We appreciate you sharing your feedback with us.

Thanks
DID Electrical

Rated 5 out of 5 stars

Seamless transaction

Quick online purchase.
Got notification sms with order no. to take to store to collect.
In and out of store with my purchase in under 3 minutes.

April 30, 2026
DID Electrical - Athlone logo

Reply from DID Electrical - Athlone

Matthew Foyle,

We're happy to hear that you had a quick and easy online purchase and store pickup experience. Thank you for sharing your positive feedback with us!

Thanks
DID Electrical

Rated 5 out of 5 stars

Geoff in Athlone DID was so helpful…

Geoff in Athlone DID was so helpful when buying a new phone, with great comparisons between the options available in store. Highly recommend.

April 30, 2026
Unprompted review
DID Electrical - Athlone logo

Reply from DID Electrical - Athlone

We're happy to hear that you had a positive experience with the service you received while choosing your new phone. We appreciate your recommendation and feedback.

Thanks
DID Electrical

Rated 5 out of 5 stars

Great friendly and helpful staff

Great friendly and helpful staff. Bought the box out to the car which helped alot

March 14, 2026
Unprompted review
DID Electrical - Athlone logo

Reply from DID Electrical - Athlone

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Good experience

Good experience

April 27, 2026
Unprompted review
DID Electrical - Athlone logo

Reply from DID Electrical - Athlone

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Great service ,very friendly .

April 27, 2026
Unprompted review
DID Electrical - Athlone logo

Reply from DID Electrical - Athlone

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Storage

Helpful staff member Geoff

April 27, 2026
Unprompted review
DID Electrical - Athlone logo

Reply from DID Electrical - Athlone

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Brilliant service

Brilliant service, was greeted at the door had the two items I wanted within a minute and Eoin amazing

April 26, 2026
Unprompted review
DID Electrical - Athlone logo

Reply from DID Electrical - Athlone

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Had a great experience with Sam in the…

Had a great experience with Sam in the athlone store

April 25, 2026
Unprompted review
DID Electrical - Athlone logo

Reply from DID Electrical - Athlone

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Michael in Athlonevdry pleasant and…

Michael in Athlonevdry pleasant and helpful!

April 23, 2026
Unprompted review
DID Electrical - Athlone logo

Reply from DID Electrical - Athlone

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

Rated 5 out of 5 stars

Excellent experience

Excellent experience

April 21, 2026
Unprompted review
DID Electrical - Athlone logo

Reply from DID Electrical - Athlone

Hi there,
 
We're happy to hear that you had a positive experience. We appreciate your feedback and are grateful for your time.
 
Thanks
DID Electrical

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