DICK'S Sporting Goods Reviews 760

Went to the Sanford, FL store for an order collection. Staff were really lovely there and very helpful

Saw a pair of golf shoes on sale for 75 dollars. They rang up at 99.00. Some vey unprofessional employee would not give me the sale price. Dicks at Lynnhaven mall i Virginia Beach. I will never buy anything at Dicks again. BTW...I did not buy the shoes.

Half the stuff I need is out of stock, and the employees don’t seem to know anything. The prices are ridiculous, and they act like you're annoying them if you ask for help. Definitely won’t be shopping here again.

Got a great deal on Jordan Tatum 2s read a lot of bad reviews but I found them to be legit

Went in for cleats, no one helped. Asked for a size and got “we don’t have it” before they even checked. Guess I’ll take my money elsewhere.

Bought sports equipment, broke after one use. Customer service was useless. Never again.

Employee in the shoe/cleat department was as lazy as they come and could have cared less about helping anyone.

Waste of time ordering anything from this site. Ordered 2 pairs of shoes that were on sale. 14 days later even with a so called tracking number that says the goods have been delivered and nothing. Big scam site, lucky for me i can get my money back from my bank.

ordered a nuggets shirt on sale for $36.97 plus tax $2.03 = $39.00 checked out pd. with cc, receipt stated $39.00 4 days later pick it up and everything was fine until I checked my bank statement and there were an additional .74 cents added to the total, no explanation on checking out nor on receipt just helped themselves to extra .74 cents more, huh??? I would have given a 4–5-star rating but not with that dishonesty!!! WILL NOT RECOMMEND thank God it wasn't a lot more than .74 cents

Awful experience, awful chain store. They’re incompetent and horrible at customer service. I ordered a backpack and they sent a tshirt instead. We don’t have a dicks anymore as they closed the store near us. I called and they wouldn’t refund my money unless I let them charge me for another one and then once the order was confirmed, they would refund the first one. The woman on the phone wasn’t making the decisions but had to text her manager yet didn’t even know the manager’s name. It was very shady and horrible experience. It was their mistake and they wouldn’t make it right. No wonder they are closing their stores. They won’t be in business long. I will never shop there again after this experience. Buyer beware.

They will falsely advertise prices on the website. When speaking with customer service they say you have a right to be upset. Although we can’t honor the price. 159.99 marked at 119.99 until check out which it’s now 159.99 again.

My girlfriend was sexually harassed at work and filed a complaint and NOTHING went through. This was months ago. I also have had filed complaints through the company we work and worked for and they do not do anything

The camps is really great

Ordered 2 x pairs of shoes on 29th January. It's now the 9th of March. And still waiting, tracking is about rubbish no information what so ever. Beware people customers service is absolutely rubbish not helpful. Just get it's on its way.
I believe they are scammers. Stop supporting this so called store.

So I picked up a cart full fishing supplies to stock up for the upcoming season, when I got to the register and said I needed a fishing license I was told Dicks no longer does licenses. My license was the primary reason I was there. I thought the kid working just did not know how or did not want to do the license.. so I contacted Dicks when I got home only find out it is true when I asked why.. there was no explanation.
When you go on pa fish and game website more than half the locations are Dicks.. I am sure many people only stock up on gear because they are getting their license...at least put a sign on the door or in the fishing section if you want a license shop elsewhere

I recently ordered a few articles of clothing from this business. One was a pair of Underarmour joggers and the other two were Calia tops. I know a lot of businesses have multiple distributors so it didn’t really bother me at first when I saw that the pants shipped from a different place than the tops.

The pants are perfect. They fit well and came well-packaged. I was unfortunately shocked at the state of the tops. They arrived without any plastic wrapping or other packaging and were unfolded inside the cardboard box, just kind of thrown in there together. Additionally the white top has dirt all over it. At first I thought it was part of the pattern but the closer I looked, no, it is definitely dirty.

I don’t want to return the items, just wanted to contact customer service to give them feedback on the quality of the delivery, but I did not see an option to do that anywhere on the website. Typically a lot of businesses will have a “how did we do?” option on the order tracking page after it’s delivered but I didn’t see anything like that. I find that kind of disingenuous.

There is nothing wrong with the quality of the clothing so I’ll still probably shop at my local store, irl but I wouldn’t order online again given the way they treated my clothes.

Fake site Don't pay any amount don’t buy any thing fake fake fake

When you buy here you support woke agenda and when you work at a store you're laughed at by corporate managers. I worked in DSG Corporate escalations department for 2 years. The managers in PA laughed at managers in the store. Run from this place! Employees, customers and investors!

I order a treadmill. Realize its wrong one….i call 1hr later when i get home. they say they are unable to cancel my order because its past the 30min window…

So instead of just cancelling my order and leaving treadmill in warehouse, they think the good idea is to have a 500lbs treadmill get delivered with their bulk carrier, then i have to set up a pick up with a bulk carrier, pay for shipping to have delivered back to same warehouse its coning from….makes 0 sense. And only customer service ppl you can call or unqualified rude ppl just sitting at home who have 0 clue what their talking about.

travis at the Federal Way store was very helpful and patient 10/10 experience he helped me find the perfect pair of cleats