Tasty food, great variety, top quality, value for money. Reliable, ethical & thoughtful business. Excellent portion sizes. The multiple industry prizes are well deserved. Love your desserts which... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About COOK
Written by the company
How to shop
- Nationwide Home Delivery
- Free Click & Collect from COOK shops
- Subscribe & Save with regular deliveries
- 100+ COOK shops nationwide
- Stocked in 1000+ independent retailers across the UK
About COOK
Inspired by the meals his mum batch-cooked and froze in old ice cream tubs, Ed founded COOK in 1997 with his friend Dale, a catering chef. They dreamed of making the world’s best prepared meals and doing business differently from the crowd.
Having helped found the UK wing of the responsible business movement B Corp in 2014, COOK is at the forefront of redefining the purpose of business, so it works for people and the planet, not just profit. We have won a Queen’s Award for Enterprise for our RAW Talent employment scheme, giving people a second chance after prison, homelessness and other challenges. Every year our meals win Great Taste Awards and glowing reviews from customers and in the national press.
Written by the company

Contact info
The COOK Kitchen, ME10 3HH, Sittingbourne, United Kingdom
- 01732 759000
- enquiries@cookfood.net
- www.cookfood.net

Award-winning frozen meals & puddings
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lasagne Al Forno - Not quite as tasty as we were expecting
As usual, the ordering and delivery work very easily.
However, we were disappointed with the flavour of the new Lasagne Al Forno; we felt there was too much sauce and not enough meat. We much prefer the vegetable lasagne.

Reply from COOK
Helpful and knowledgeable
The lady in your Marlow shop on Tuesday was so helpful and knowledgeable. It was a genuine pleasure to shop there. We look forward to our next visit!
Excellent service &food
User friendly website
User friendly website. Good communication about pick up times. Very polite and friendly assistants instore
Always first class
Always reliable, always top quality - you get exactly what it says and it's always enjoyed. Staff at Bath are lovely too.
Food is very good however lots of the…
Food is very good however lots of the food has rapeseed so we do not feel comfortable giving to our child.
Food is alway tasty and good portion…
Food is alway tasty and good portion size and good value for money
Shopping with Cook has been a good…
Shopping with Cook has been a good relationship and I shall carry on using you as long as I can.
Fantastic food with really friendly and…
Fantastic food with really friendly and knowledgeable staff.
I am always really pleased with the…
I am always really pleased with the dishes that I buy from Cook..they are always in perfect condition and delicious when cooked. The delivery service is brilliant too…always delivered on time. Excellent customer service.
Easy shopping
When ever I go into the Shop, the staff are always very helpful and informative about the Products. They make it easy for me to decide what I want and the Shop is set out well so you can get round it easily.
Food excellent
Food excellent, and a great back up to have in the freezer. Offers also good.
good food at a reasonable price
Food and staff delivered all I needed and more
Staff were very helpful, on choosing, quantities and timing the pick up of the different items on different days for differing de-frost requirements
Helpful staff
Helpful staff. Always willing to answer questions with a smile on their face!The quality of the food that I bought..excellent.
Friendly staff with good knowledge of…
Friendly staff with good knowledge of products. Always made to feel welcome.
Ordering over the phone is always easy-…
Ordering over the phone is always easy- very pleasant staff. Delivery always comes on time. Best of all - the food never disappoints. I have my favourites of course ! Recently I ordered some meals for one / excellent quality. Thank you
Super tasty dishes with genuine…
Super tasty dishes with genuine ingredients. Every meal feels & tastes home cooked. It's been a game changer for my life juggling a very stressful career.
Wide range of dishes for all tastes
Wide range of dishes for all tastes - real home cooking
at good price. Could not produce as good myself!! Fast delivery
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







