CitNOW Reviews 36

I've been using CitNow for a number of years now and find it a fabulous addition to my arsenal of tools to sell vehicles. It is particularly useful for long distance communication.

This is an absolutely amazing sales tool and so easy to use. Customers expect bit more from suppliers and this helps us deliver and exceed those expectations.

CitNow is an easy to use and simple to view system for both sales and after sales. The team are always quick to respond and help with any queries that we may have. Josh is a fantastic support in the use of the system ensuring we get the very best from it to maximise our customer contacts and engagement.

I have been in the motor trade for over 30 years now and have never had such a fantastic tool in my box of tricks. Seeing is believing in my book and to be able to send a customer a professional walk round video and speak as if they were actually there is a massive selling tool. Especially in current market, customers used to visit 5 times before buying a vehicle, now its once, I have people traveling from all over to buy my vehicles on the back of clear video evidence that C It Now provides.

Been using this for a good few years now.

I think its very good as potential customers can view at own pace and time.

Works for me totally.

The system is and has always been an awesome tool. I have used it since we trialed the system at VW Huddersfield. I came to the inaugaral Citnow awards (2nd place). I also hold the world record for the longest distance sale using citnow, (Huddersfield - Wellington NZ) You sent me some champagne. I am leaving the car trade but will always love Citnow. Well done.

I use citnow every day it encourages my customers to take their enquiry further and helps me sell it also gives me the opportunity to get my personality over to my customers

Fantastic product which assists distance selling in not only repor building with clients we haven't met yet, but eases concerns about quality of our cars, when distance selling.

I am a great advocate for CITNOW, it helps me sell more cars and introduce myself to a customer remotely. When I have an enquiry from someone who is a bit cautious about coming in and being taken advantage of by a pushy car salesperson, a video helps them see that I'm just a person, and I have a lovely car they can see and drive. It makes them feel more confident about coming in, about me, the dealership, the procedures and the vehicles. Handover videos are great because they cut down handover time, customers can familiarise themselves with the car in advance, and refer back to the video during different periods of ownership. It cuts down on follow-up phone-ins, like "where are the foglights?"

Citnow are great, the only issue for me is the length of time it takes to process photographs, 18 -30 hours is a long time in the motor trade, but for the quality of product and ease of use, excellent.

car into Golds garage Ford repairer , service and heath check. They done a free video of under the car and was really informative and well explained.

The entire team at CitNOW are fantastic. From my initial phone call to making minor bespoke adjustments with my final product, my development consultant Steph was very attentive. She guided us through the entire process with ease. The training, taken care of by Henry, was also second to none. His professional manor makes the training easy but informative. I looked at many Video solutions to aid my business and CitNOW is clearly way ahead of any other provider! Keep up the good work!

CitNow is an easy to use and simple to view system for both sales and after sales. The team are always quick to respond and help with any queries that we may have. Will is a fantastic support in the use of the system ensuring we get the very best from it to maximise our customer contacts and engagement. Many thanks for your help Will.

Our customers love their CitNOW videos and it certainly makes it easier for our technicians to clearly identify any service items that require renewal.

I've used CitNow at a few different places I've worked, been fortunate enough to keep the same rep Sadie-Rose, who's brilliant, helpful, insightful, I don't feel like a regular customer, I feel like a valued customer, Sadie's knowledge of the website/platform is second to none, we took a little time to find our feet with it but Sadie was brilliant, patient and understanding, couldn't of been any more help to be honest. The program itself is great, refreshing how it's kept moving for-ward as well, innovating constantly, 100% recommended.

Outstanding support throughout particularly considering quite a complicated integration process.
Have both the Web and Presenter functions and working well.
As well as Will, CitNow have to be commended for their actions on billing as well as relevant advice during Lockdown. Great Job.

I just wanted to drop you a quick e-mail to say a BIG THANKYOU for your support, especially during the Covid Lockdown period.

The CitNow system has proved invaluable and has helped us achieve very valuable sales that we would definitely not achieved without it.

Even more it will now become an essential part of our day to day business, whether its sales, handovers or customer issues.

I very rarely write reviews, but really felt it was necessary, so again a big thank you!

Regards

Rob Kirk
Managing Director
Motorhome Dealer Group

Very useful information provided