Charlotte plumbing repair Reviews 14

TrustScore 4 out of 5

4.2

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Company details

  1. Plumber
  2. Bathroom Remodeler
  3. Drainage Service
  4. Gas Installation Service
  5. Kitchen Remodeler

Written by the company

Our offices are located conveniently near a number of major highways. However, we don't expect you to come to us – we're in the business of making house calls. When you're dealing with Charlotte Plumbing & Repair, you're in the best of hands. We are fully insured and have a staff made up of licensed and experienced technicians. 3 covenit locations to better serve your plumbing needs charlotte &surrounding areas Punctuality is Important to Us: We promise to be on time for your plumbing service appointment. Secure Pricing: Charlotte Plumbing & Repair. is proud to offer set pricing for our plumbing and drain cleaning services. Before any plumbing services even start, the customer will receive an accurate quote of how much the service will cost. We Respect Our Customers, Their Homes, and Their Property: We make sure that every one of our plumbing technicians treat your home as if it were their own. Staff in Appropriate Uniforms: Every one of our plumbing technicians takes pride in their appearance and will show up to your scheduled service appointment dressed appropriately. A Fully Equipped Fleet of Vehicles: Every technician will arrive fully prepared for each task. Each one of their work vehicles will be fully loaded with the tools, parts, and equipment they will need to complete the job. Customer Satisfaction Guaranteed: If you are not completely satisfied with our plumbing services, we are prepared to make it right. We’re so confident you’ll be pleased with our fast, friendly and professional plumbing services, we know you’ll become a customer for life!


Contact info

4.2

Great

TrustScore 4 out of 5

14 reviews

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1-star

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Rated 1 out of 5 stars

Find another option! There are plenty…

After several years as a customer I do not know what has happened to this business. I recently had plumbing work done at my home by CPR. The work was nearly complete (but not totally) when I received an invoice. Despite reaching out twice, I never heard back and instead received a small claims court suit. My advice would be to save yourself the trouble and pursue a different vendor who is professional. Even though it means paying twice, I will now hire someone to finish the work.

October 1, 2024
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Reply from Charlotte plumbing repair

Thank you for your feedback. We take pride in our commitment to transparency and quality, and I’d like to clarify some details about your recent experience.

Our records show that the agreed work was fully completed and that we made multiple attempts to contact you regarding the outstanding balance. Despite this, we did not receive any communication from you about incomplete work or an inability to reach us. It was only after these attempts to resolve the matter went unanswered that we initiated a collection claim

We are always available to discuss any additional concerns, and I encourage you to reach out directly so we can address them promptly.

Rated 5 out of 5 stars

Great experience

Punctual, professional and knowledgeable. He did a great job on my plumbing repairs. Would definitely use him for future work. Highly recommend!

October 18, 2024
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Reply from Charlotte plumbing repair

Thank you so much for taking the time to leave us feedback

Rated 5 out of 5 stars

In times we are in every one in a hurry…

In times we are in every one in a hurry I appreciate Kevin at Charlotte plumbing doing all he could do to fix our problems.

September 12, 2024
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Reply from Charlotte plumbing repair

We appreciate the time you took to write this review!

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Rated 5 out of 5 stars

Prompt and friendly service

Charlotte plumbing is the best. They always provide exceptional service and high quality work.

August 21, 2024
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Reply from Charlotte plumbing repair

Thank you, for your kind words! We're glad we could help and look forward to serving you agian.

Rated 5 out of 5 stars

Clogged Sink.

Very responsive, arrived to my house within an hour and got the job done quickly. Fixed my clogged kitchen sink drain, cleaned up everything afterwards. Price was fair as well, would recommend

August 14, 2024
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Reply from Charlotte plumbing repair

Thank you Rob! Were here if you need us again .

Rated 5 out of 5 stars

Technician came out quickly and…

Technician came out quickly and addressed the problem. Returned the same day to complete the job.

July 30, 2024
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Reply from Charlotte plumbing repair

Dear Renee
Thank you for leaving us this wonderful review. We are so happy to hear that you had a great experience.

Rated 5 out of 5 stars

I've tried a lot of plumbers over the…

I've tried a lot of plumbers over the past 20 years. These guys are the best, came out quickly diagnosed accurately and gave me a reasonable price to fix my plumbing issues. Did a great job and had me flushing again in no time.

June 24, 2024
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Reply from Charlotte plumbing repair

Thank you so much Steve for taking the time time to leave us a review it is greatly appreciated.

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Rated 5 out of 5 stars

Came the same day that I called

Came the same day that I called. Others were telling me they couldn't get to me till 2-3 days later

November 1, 2023
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Reply from Charlotte plumbing repair

Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated.

Rated 5 out of 5 stars

I called this morning around 9am

I called this morning around 9am . They were around 11am. The guys that came out were polite and courtesy was great. They explained everything to me and the cost. Job completed

September 6, 2023
Unprompted review
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Reply from Charlotte plumbing repair

Thank you for your kind words, kent! We appreciate your recommendation and look forward to assisting you with your next plumbing job.

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