CASAMUNDO Reviews 298

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 4 out of 5 stars

Easy and transparant. A bit complicated when you need to pay dues because then there are suddenly 3 parties involved. When you want to make things better (Belvilla, Casamundo and involved holidaypark... See more

Rated 4 out of 5 stars

it has a huge range of rentals in offer , you will find someting you like anyway . what i didnt like is that while take the booking you'l be send to an other company that i never heard about and that'... See more

Rated 1 out of 5 stars

We booked in October for a December travel date. We arrived to our apartment after 40 hours of travel door to door only to find Casamundo had cancelled our booking. It was still active in the... See more

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3.7

Average

TrustScore 3.5 out of 5

298 reviews

5-star
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Replied to 67% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

How much I try...you can't come in…

How much I try...you can't come in contact with them. I called, start a chat, sent a message via website...nothing!
We got a message that our booking is cancelled via bookingsites I have never heard of. But on the casamundo website it still is confirmed. We are travelling the next day with our family with kids and do not know if we have a place to stay/sleep.

December 18, 2025
Unprompted review
CASAMUNDO logo

Reply from CASAMUNDO

On behalf of Casamundo, we would like to apologize for this experience. We understand that a last-minute cancellation can be very disappointing.

Please note that Casamundo is a booking platform for holiday accommodations. We do not manage the properties ourselves and therefore have no direct influence on availability. If the partner has canceled your booking, it is possible that this cancellation has not yet been fully transmitted to our system. In this case, the accommodation is unfortunately no longer available.

We are sorry that you were unable to reach us. However, we are usually available via WhatsApp, chat, and email. As soon as we have processed your request, we will be happy to assist you.

Kind regards,
Your Casamundo Team

Rated 5 out of 5 stars

Easy to book

Easy to book. You can quickly see what’s the price and avalebility. And you hear as soon as possible if the booking is accepted.

November 1, 2025
Unprompted review
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