Carpetright Limited - Blackpool Reviews 336

TrustScore 5 out of 5

4.9

Cherry Tree Road, FY4 4TH Blackpool, Lancashire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent customer service in store when providing a quote for the insurance company following a water burst .Once the insurance claim was settled we then went back to the store for replacement floor... See more

Company replied

Rated 3 out of 5 stars

Good carpet and lovely staff but the facilities were a shambles...lights not working so struggling to see colour of carpet, fire/security alarm panel continuously beeping in fault and unable to pay on... See more

Company replied

Rated 5 out of 5 stars

Once in the Blackpool store we were given the freedom to look round and not bombarded by staff. Once we had an idea we asked for assistance, the young lady was efficient and not rushing us, we had to... See more

Company replied

Rated 5 out of 5 stars

I recently visited Carpetright Blackpool and spoke to Holly. Holly was welcoming and nothing was too much bother. I had been told I would have to wait 5/6 weeks for my carpet over the phone but withi... See more

Company replied


Company details

  1. Flooring Contractor
  2. Bedroom Furniture Store
  3. Carpet Store
  4. Flooring Store
  5. Furniture Store
  6. Interior Designer

Written by the company

Carpetright is proud to be a leading floor coverings and beds provider. Since our foundation in 1988 we have grown, both organically and through acquisition, into an international retailer, operating in four European territories; the UK, Netherlands, Republic of Ireland and Belgium. Carpetright trade from over 300 stores and concessions in the UK as well as 120 stores across Holland, Belgium and the Republic of Ireland. We have a great range of carpets, vinyl, luxury vinyl, laminate, wood and beds available in all colours and designs, so we’re sure to have a style to suit your living space. Plus, with a fast sample service, you can select your favourite ranges and have a sample delivered straight to your door. Once you’ve chosen the floor for you, we’ll arrange a free home consultation where we’ll measure your room and provide top tips for your project before ordering and arranging the fitting of your dream floor with our arranged fitting service. Check out our ranges at www.carpetright.co.uk and begin your home transformation today!


Contact info

  • Cherry Tree Road, FY4 4TH, Blackpool, Lancashire, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

336 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent very helpful staff

Excellent very helpful staff, highly recommend.

July 14, 2024
Carpetright Limited - Blackpool logo

Reply from Carpetright Limited - Blackpool

Hi Alison,

Pleased to hear about the excellent service you have had.
Thank you for your review and recommendation.
Regards
Dean

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Rated 5 out of 5 stars

Great Experience …

From the staff to the Manager everyone was friendly and professional. Martin in particular was very helpful and easy to deal with.

July 5, 2024
Carpetright Limited - Blackpool logo

Reply from Carpetright Limited - Blackpool

Hi Lee,

Pleased to hear about the friendly and professional service you have had from Martin and the team.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Had my carpet with 24hrs!

June 25, 2024
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Reply from Carpetright Limited - Blackpool

Hi,

Pleased to hear about the great service you have had.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

We were given plenty of time to…

We were given plenty of time to ourselves in selecting the carpet before being offered good advice in completing our purchase. Everything went smoothly in the store and the communications received regarding the purchase and fitting were much appreciated.

May 23, 2024
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Reply from Carpetright Limited - Blackpool

Hi,
Pleased to hear how helpful our team were for you
Thank you for your review
Regards,
Amalia

Rated 5 out of 5 stars

Holly, Carpetright Blackpool…

I recently visited Carpetright Blackpool and spoke to Holly. Holly was welcoming and nothing was too much bother. I had been told I would have to wait 5/6 weeks for my carpet over the phone but within minutes Holly had come up with a solution and my carpet is being fitted within a week. Can’t recommend Holly at Carpetright Blackpool enough.
Thank you very much Dan

May 22, 2024
Unprompted review
Carpetright Limited - Blackpool logo

Reply from Carpetright Limited - Blackpool

Hi,

Pleased to hear about the experience you have had from Holly throughout the process.
Thank you for your review.
Regards
Dean

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Rated 4 out of 5 stars

Good service.

May 20, 2024
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Reply from Carpetright Limited - Blackpool

Hi Steven,

Pleased to hear about the good service you have had.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Really friendly & helpful

Really friendly & helpful , great service

May 18, 2024
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Reply from Carpetright Limited - Blackpool

Hi Kel,

Pleased to hear about the helpful and friendly service you have had.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Very good

Very good. What more can I say?
Good service.
Pleasant staff.
Quality product.
Experienced and knowledgeable fitters.

May 13, 2024
Unprompted review
Carpetright Limited - Blackpool logo

Reply from Carpetright Limited - Blackpool

Hi,

Pleased to hear about the very good experience you have had.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Gail is very helpful

Gail is very helpful, she has very good knowledge of the products.

May 11, 2024
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Reply from Carpetright Limited - Blackpool

Hi Esther,

Pleased to hear about the helpful and knowledgeable service you have had from Gail.
Thank you for your review.
Regards
Dean

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Rated 3 out of 5 stars

Store facilities a shambles. Good carpet

Good carpet and lovely staff but the facilities were a shambles...lights not working so struggling to see colour of carpet, fire/security alarm panel continuously beeping in fault and unable to pay on card as system down for at least 5 days. Had to return to store with cash

April 27, 2024
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Reply from Carpetright Limited - Blackpool

Hi Derek,

Pleased to hear about the good service and products you have found with us.
Thank you for your feedback so we can make improvements where needed.
Regards
Dean

Rated 5 out of 5 stars

Excellent assistance from Martin.Got…

Excellent assistance from Martin.Got exactly what I needed at a good price

March 29, 2024
Carpetright Limited - Blackpool logo

Reply from Carpetright Limited - Blackpool

Hi Steve,

Pleased to hear about the excellent service you have had from Martin and the good price with your order.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Good Service

March 16, 2024
Carpetright Limited - Blackpool logo

Reply from Carpetright Limited - Blackpool

Hi Pete,

Pleased to hear about the good service you have had.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Nice carpet, great fitting

The carpet we chose is lovely but it proved to be a difficult carpet to fit on our staircase due to it's stiffness. Despite that, our fitter, Mark Naylor, did a fantastic job and we are delighted with the finished look.

January 22, 2024
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Reply from Carpetright Limited - Blackpool

Hi Maureen,
Pleased to hear how helpful our team were for you
Thank you for your review.
Regards,
Amalia

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Rated 5 out of 5 stars

No thankyou

Helpful staff. Clean premises

March 19, 2024
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Reply from Carpetright Limited - Blackpool

Hi Caz,

Pleased to hear about the helpful service you have had.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Excellent Home Service

Excellent Home Service, Wayne from the Blackpool store came out to see us he was very honest, no pressure sale, had all the correct samples we were interested in, would highly recommend him, excellent service all booked in 👏🏻

Mr & Mrs Amer

March 16, 2024
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Reply from Carpetright Limited - Blackpool

Hi Terry,

Pleased to hear about the excellent service you have had and how helpful and honest Wayne was for you.
Thank you for your review and recommendation.
Regards
Dean

Rated 5 out of 5 stars

Very helpful and friendly staff

Very helpful and friendly staff. Happy with the service I received.

March 10, 2024
Carpetright Limited - Blackpool logo

Reply from Carpetright Limited - Blackpool

Hi Rachel,

Pleased to hear about the helpful and friendly service you have had.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Excellent customer service in store

Excellent customer service in store when providing a quote for the insurance company following a water burst .Once the insurance claim was settled we then went back to the store for replacement flooring for the bedroom . Lots of choice at a wide variety of prices . Very helpful and friendly staff . A surveyor even came to measure the following day and fitting has been booked in to suit our needs. Highly recommended

March 9, 2024
Carpetright Limited - Blackpool logo

Reply from Carpetright Limited - Blackpool

Hi Ruth,
Pleased to hear about the excellent customer service that you received from our team
Thank you for your review and recommendation
Regards,
Amalia

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Rated 5 out of 5 stars

Fabulous service from start to finish…

Fabulous service from start to finish from Gail at Carpetright Blackpool…..couldn’t be more helpful and knowledgable….many thanks

March 9, 2024
Unprompted review
Carpetright Limited - Blackpool logo

Reply from Carpetright Limited - Blackpool

Hi Paul,
Pleased to hear about the fabulous service that you received from Gail
Thank you for your review
Regards,
Amalia

Rated 5 out of 5 stars

Brilliant service

Brilliant service, and the carpet fitters that was used, well they were fantastic and I couldn't ask for any more, lovely guys

February 19, 2024
Carpetright Limited - Blackpool logo

Reply from Carpetright Limited - Blackpool

Hi Georgina,

Pleased to hear about the brilliant service you have had and the fantastic job the fitters have done for you.
Thank you for your review.
Regards
Dean

Rated 5 out of 5 stars

Good service. Easy parking

Advisors Martin and Ian were most helpful and we did make a purchase. Their product knowledge is good and the paper work was not too long a process. A good range of beds on display as well as carpets. Delivery is expected in 21 days as the product is manufactured for the client upon order.
All in all a pleasant good service.

February 12, 2024
Carpetright Limited - Blackpool logo

Reply from Carpetright Limited - Blackpool

Hi Elaine,

Pleased to hear about the good service you have had from Martin and Ian.
Thank you for your review.
Regards
Dean

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