Well it appears I made a $900 mistake in choosing this company. Placed an order 30 days ago for Yeti mugs which were discontinued right about that time. I was concerned about availability so I call... See more
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See what reviewers are saying
The gentleman who helped me with my order was both friendly, and patient with my complicated requests. Our college is doing a big yearly community service event and Mr. Anthony Carlo Lee helped us get... See more
I was searching for customizable wine glasses, but found so much more! Russel was great! Helped me find what I was looking for, gave me great feedback on what I might need, and facilitated some free... See more
I had very good experience with Branders. At first I had an art issue. Anthony Carlo Lee, Florence Deveraturda, Efren Malabanan helped me a lot, made the entire process as easy as possible. I usually... See more
Company details
Information provided by various external sources
Promotional Products by Branders. On-time Shipment Guarantee. Buy from the world's largest online seller of promotional items & corporate gifts. Get corporate giveaways, tradeshow giveaways, cheap promotional products, bulk promotional items, advertising corporate gifts, logo tradeshow giveaways and enjoy great service from Branders.com.
Contact info
9320 NW 13th Street, #11, 33172, Miami, United States
- 1-877-272-6337
- info@branders.com
- www.branders.com
Great Business
Kristina was fantastic and incredibly helpful and knowledgeable. I'll definitely be calling again. Thanks!
Branders Customer Service.
My sample order BR70691 was handled by Kristina Lazaga. The representative was knowledgeable and patiently answered all my questions. Her customer service is excellent.
Great customer service today!
Placed an order today (BR72204) with representative Billy David Pazos. He was very helpful with my order. Everything went very smooth and he answered all of my questions.
BR72707
Great service--call was answered promptly and I was helped in getting a sample order made. Looking forward to working with you on the full order.
Great Service!
Billy David Pazos assisted me with my order #BR72688. He was friendly and efficient and he double checked on color and availability to insure accuracy and timeliness. Thank you Billy!
Our oder BR 36718
I needed our summer t-shirts for company with logo printed on them for an upcoming summer season. Claire Bismonte was able to help me find a solution for my needs and the customer service she provided was outstanding. Thank you!
my order BR68383
I had very good experience with Branders. At first I had an art issue. Anthony Carlo Lee, Florence Deveraturda, Efren Malabanan helped me a lot, made the entire process as easy as possible. I usually ask a ton of questions and prefer to communicate via email. They were always quick to respond, always clarifying to make sure the we were on the same page before proceeding. I will definitely do business with Branders again. Thank you so much.
Amazing Experience (Order BR70976)
I had a great experience placing a large order with Branders. Gerri Brooks was my representative and made the entire process as easy as possible. I usually ask a ton of questions and prefer to communicate via email. Gerri was always accommodating and quick to respond, always clarifying to make sure the we were on the same page before proceeding. I will definitely do business with Branders again and only deal directly with Gerri. Thank you so much.
Great Service
Wonderful experience, Jessica followed up in a super timely manner. Definitely going to use them again
Great Service
I have recently used this site to order goods for corporate purposes and I must applaud their professional mannerisms and assistance that was provided from the time of the order right up until its actual delivery.
I am very pleased with their service and almost certain that I would be a repeat customer.
Love our vests
We ordered kid-sized vests embroidered with our company logo to give to the children of guests of our company. We are very happy with the product and Christopher and Gerri provided excellent customer service. Thanks.
Excellent Customer Care
Gerri, the rep who helped me, was very helpful and thoughtful in her explanation of charges and timeline of delivery.
Horrible Customer Service
I placed 3 different orders with Branders for about 5,000 cups total. One order was incorrectly printed with 2 different logos when the approval was for 1 logo on the entire order. I got the run around from 3 different people he said/she said when the approvals clearly state the order #'s and what logo went with each order. Overall, it was a horrible experience and I would suggest to use a company that will correct their own mistakes and provide average customer service by fixing the problem they created. I had to dispute this order that was not fulfilled with my credit card company because Branders would do nothing about it.

Reply from Branders
Great Customer Service
I had recently placed a review with Branders.com. Within the next day, I received an email containing a 15% offer from Josephine Mararagan, Brander's Portfolio Manager. She followed up with me within an hour of sending an email and walked me through placing another needed order. There was little effort on my end and we got through reviewing the quotes & art proof within minutes.
I'd love to work with Josephine again. I know who I can go to for great customer service.
Branders experience
My Branders experience with Anthony Lee was very good. Things were taken care of quickly and efficiently. He helped me with every detail of my order BR69443.
Great first experience ordering with Branders. Look forward to receiving the merchandise.
Gerri Brooks went above and beyond, to help me fulfill a complex, multi-part order (Order #BR69342), late on a Friday afternoon. She really was diligent every step of the way, answering my questions and accommodating my request. Gerri really earned my future business. I look forward to receiving the merchandise.
Really good quick customer service
Gerri Brooks happily assisted me.There was a confusion with order #BR69239 and #BR69238 it was easily solved and no hazzle thank you.Its a really great website as well great workers,low prices,great services.What else do you want?
Excellent customer service and great discounts!
This is my 3rd time ordering from Branders and they always have been there to answer questions, help with artwork/design and help you make your deadline.
My experience when ordering (#BR69206) today with Kristina LazagaLazaga was no different. I had a production time/shipping shedule question. She helped me get firm timelines to help me plan well for my event. She seamlessly finalized my order and sent me all the confirmations I needed.
Thank you for your great products, pricing and service!!
Gerrie went above and beyond to help me complete my order- first time to order with your company and she was fabulous-she worked dilegently and had great communication multiple times on my order-
This was the first time I have ordered from this company- last night I tried customizing some can coozies online- never could get it just right- this morning Gerrie called me and helped me figure out just what I wanted and after every style she sent me an email with a pic and preview- we emailed back and forth several times- and she called me multiple times to make sure it was perfect- she is a true asset to this company- she was the one who "sealed the deal" for me to complete my order. I would def order again if she was my rep- her customer service skills were higher than any expectation I could have ever had- I had my order placed by that after noon and checked multiple times for perfection-
She needs an award for best customer service- I shop ALOT online and never feel the need to give a review- today I was more than happy to share my praise for a job well done a hundred times over
Gerri was on top of it!
Gerri was friendly and helpful. I set the order up 2 or 3 weeks before I was ready to buy. When I was ready Branders hadn't missed a beat.
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