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Bookmyforex Reviews 

2,132
•
TrustScore 5 out of 5

4.8

Money & Insurance
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Review summary

Created with AI, based on recent reviews

Looking at 1,003 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and smooth delivery service, often highlighting the efficiency and speed of receiving their items. Many people also commend the staff for being helpful, patient, and professional, making the overall process easy and pleasant. The user experience is frequently described as excellent, quick, and hassle-free, with many appreciating the seamless process from start to finish. However, some customers also noted issues with customer service, mentioning that their cards were not activated promptly or that they received unhelpful responses. A few other people also felt that communication was lacking, with delays in updates or assurances that were not met regarding delivery times or currency availability.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting the speed and... See more

Service

Consumers find service to be positive, with many reviewers expressing satisfaction with the quick, efficient,... See more

Staff

Clients share positive opinions on staff, with many reviewers highlighting their politeness, helpfulness, and... See more

User experience

People report positive experiences with user experience, describing it as smooth, quick, and hassle-free,... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with many praising the excellent, prompt, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The experience was super smooth. The delivery happened in an instant and the person guided me throughout the process patiently.

Rated 5 out of 5 stars

Mr.Rohit is a kind-hearted and responsible person.He understands my urgent situation as my flight to London is tonight. He assured that he will do the needful today so that I can reload my card befor... See more

Rated 5 out of 5 stars

The person rahul who delivered the card was helpful and he very well coordinated with me for delivery of the card.

Company details

  1. Money & Insurance

Written by the company

BookMyForex-India's first e-Commerce initiative in the retail foreign exchange and international money transfer domain. BookMyForex offer its customers a wide range of cost-effective and convenient Forex products consisting of currency notes, prepaid travel cards, traveller's cheques, demand drafts and wire transfers. Customers can buy Forex for several purposes such as Personal Travel, Business Travel, Education, Emigration, Employment, Medical, and Maintenance of closed relatives staying abroad.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.8

All reviews

(2,132)

978 reviews in the last 12 months

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Rated 1 out of 5 stars

Bad experience

Very disappointing experience with BookMyForex today. I specifically called their customer care twice today (11:15 AM and 11:56 AM) to confirm the availability of USD and CAD forex currency. Their team clearly assured me that the currency was available and promised same-day delivery if I placed the order before 1 PM.

Based on this assurance, I placed the order at 12:04 PM. Payment was completed by 12:13 PM, and all required documents were uploaded and verified by their executive by 12:25 PM. Despite completing everything promptly from my side, I got a call from their Hyderabad branch around 12:45PM stating that they do not have sufficient forex to fulfill my order. Then there was absolutely no communication or status update from BookMyForex about the delivery of my order until 5:17PM.

Only after I personally called them again at 5:18 PM did their executive inform me that the order had been delayed due to “insufficient currency availability” and that delivery would now happen only tomorrow by 9 PM.

This is highly unprofessional and misleading. If the currency was not available, why was I assured multiple times before payment that same-day delivery was guaranteed? Customers plan their travel and forex requirements based on such commitments. Keeping customers uninformed for hours after taking payment reflects extremely poor service and lack of accountability.

Right now, I have no option except to wait until tomorrow and HOPE THIS IS NOT TURNING INTO A SCAM. Definitely not the reliable and transparent service they claim to provide.

May 8, 2026
Unprompted review
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Rated 5 out of 5 stars

Great service

Great service, prompt home delivery and also Mr Vivek help explained about the card functions, usage and safety tips about the card for seamless travel abroad, thanks BMF

May 5, 2026
Unprompted review
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