Banner for Blue Banana - Nottingham

Blue Banana - Nottingham Reviews 58

TrustScore 4.5 out of 5

4.7

15 Exchange Arcade, NG1 2NX Nottingham, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Blue Banana Nottingham .. yet again you’ve treated us with care attention and made the whole process brilliant ! My Daughter took advantage of the current offer of Buy one piercing and get the seco... See more

Company replied

Rated 5 out of 5 stars

It was my first time having my nose pierce staff was very helpfull friendly also the place was very clean i would recommend them to everyone and I would go back

Company replied

Rated 5 out of 5 stars

The staff in Nottingham were so helpful and friendly today and made my daughter feel much better about her piercing. Heather helped figure out an issue she had from a piercing was done elsewhere. We w... See more

Company replied

Rated 5 out of 5 stars

To get a piercing done, staff couldn't be more helpful - when choosing jewellery a good range and very affordable. Very professional that I had to fill out a very quick questionnaire giving my details... See more

Company replied


Company details

  1. Clothing Store
  2. Body Piercing Shop
  3. Fashion Accessories Store
  4. Hair Product Store
  5. Vintage Clothing Store

Written by the company

Trustpilot page for Blue Banana Nottingham

Fashion With An Edge!

Written by the company

Want to Return or Exchange Your Items?
Finding the right fit can be tricky when shopping online, but we've made it easier! You can return any of our dresses for FREE if you live in the UK.
Get In Touch
If you're not happy with your order or experience, get in touch with our wonderful customer service team. They're happy to help! If you've got a question about an item or shipping information, send us an email or call our telephone line. You can ask us anything!
Something For Everyone!
At Blue Banana, we aspire to please! That's why we have a whole range of items to choose from, so you're bound to find something you'll love. From dresses, piercings, hair dye and band merch, we stock some brilliant brands to suit every aesthetic! No matter who you are, Blue Banana caters to everyone.

We Promise to Give Top Quality Service.

We care about each and every customer.

We care about each and every customer.
We strive to make our customers happy. That's why we always try to provide our shoppers with a positive experience and top-notch customer service! Whether that be through giving excellent assistance via our customer service team, being active on social media or through our high-quality website and items, we want to make sure our customers are satisfied with their experience from start to finish. We are always listening to what you have to say and we aim to respond to every piece of feedback from our shoppers.

Contact info

  • 15 Exchange Arcade, NG1 2NX, Nottingham, England, United Kingdom

  • 01159 506301

4.7

Excellent

TrustScore 4.5 out of 5

58 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It was my first time having my nose…

It was my first time having my nose pierce staff was very helpfull friendly also the place was very clean i would recommend them to everyone and I would go back

May 28, 2026
Unprompted review
Blue Banana - Nottingham logo

Reply from Blue Banana - Nottingham

Hi,
Thank you so much for your lovely review! We're so glad that you had a 5-star experience with us. We hope to welcome you back to our store soon!
Kind regards,
BB Team

Rated 5 out of 5 stars

Brilliant place and staff

Blue Banana Nottingham .. yet again you’ve treated us with care attention and made the whole process brilliant !
My Daughter took advantage of the current offer of Buy one piercing and get the second half price , she had 2 high Cartlidge piercings  . Staff upstairs sorted all she needed with ease and professionalism . Went down stairs and this time she was pierced by Tiggs ( Tegan) who we have talked to many many times when she’s upstairs ! Thank you Thank you Thankyou for your help and patience and professionalism in sorting where she wanted them doing and sorry she bled :) your a credit to Blue Banana Tiggs !! the whole experience again was fantastic ! See you all soon :) .
Grace & Julz x

May 7, 2026
Unprompted review
Blue Banana - Nottingham logo

Reply from Blue Banana - Nottingham

Hi,
Thank you so much for your review! We're glad that you had a 5-star experience with us. We hope to welcome you back to our store soon!
Kind regards,
BB Team

Rated 5 out of 5 stars

Heather was very friendly and super…

Heather was very friendly and super helpful she gave me good advice
I would definitely recommend this store

April 26, 2026
Unprompted review
Blue Banana - Nottingham logo

Reply from Blue Banana - Nottingham

Hi,
Thank you for your lovely review! We're happy that you had a 5-star experience with us. We hope to welcome you back to our store soon!
Kind regards,
Customer Services
BB Team

Rated 5 out of 5 stars

Mum and daughter piecing

Me and my daughter always go to Blue banana for our piercings.
The staff are always welcoming and kind, which is great as my daughter is autistic.
So needs that extra reassurance.

April 10, 2026
Unprompted review
Blue Banana - Nottingham logo

Reply from Blue Banana - Nottingham

Hi,

Thank you so much for your lovely review! We're so glad that you had a 5-star experience with us. We hope to welcome you back soon!

Kind regards,
Customer Services,
BB Team

Rated 5 out of 5 stars

The staff in Nottingham were so helpful…

The staff in Nottingham were so helpful and friendly today and made my daughter feel much better about her piercing. Heather helped figure out an issue she had from a piercing was done elsewhere. We will definitely be back thanks again

March 1, 2026
Unprompted review
Blue Banana - Nottingham logo

Reply from Blue Banana - Nottingham

Hi,
Thank you so much for your lovely review! We're so glad that you had a 5-star experience with us. We hope to welcome you back to our store soon!
Kind regards,
BB Team

Rated 5 out of 5 stars

I went in the shop with no idea of what…

I went in the shop with no idea of what I wanted pierced and the staff in their where so lovely and helpful and reassured me if I was feeling nervous but also they are absolutely lovely in their will definitely be going back for future piercings

December 8, 2025
Unprompted review
Blue Banana - Nottingham logo

Reply from Blue Banana - Nottingham

Hi there,

Thank you for taking the time to leave a lovely five-star review of our Nottingham location. We hope to welcome you back!

Blue Banana

Rated 5 out of 5 stars

My girls had septum piercings today…

My girls had septum piercings today with Alex and she was amazing with them!
Patient and professional and put them at ease as they were excited and nervous.
100% recommend to anyone.

November 22, 2025
Unprompted review
Blue Banana - Nottingham logo

Reply from Blue Banana - Nottingham

Hi,
Thank you for your lovely review!
We're so happy that you had a 5-star experience with our services, and we hope to welcome you back to our store soon!
Kind regards,
Customer Services,
BB Team

Rated 5 out of 5 stars

Great shop, great staff

Went into the Nottingham store with my Bestie. I had a Conch piercing and my
Bestie a Flat. Cashier was fab, very friendly, made us feel comfortable. Good choice of jewellery as well. The piercer was lovely, she was very friendly, knowledgable and the experience was great for both myself and my friend, the ship is fab as well.

November 15, 2025
Unprompted review
Blue Banana - Nottingham logo

Reply from Blue Banana - Nottingham

Hi,
Thank you for your lovely review! We're so glad to hear that you had a 5-star experience with us. We hope to welcome you back to our store soon!
Kind regards,
Customer Services,
BB Team

Rated 5 out of 5 stars

Got my rook done today alongside my…

Got my rook done today alongside my friend who matched. Great piercer and staff very friendly, approachable and comfortable to speak to especially if there is anxiety about getting a piercing done. Highly recommend and would come again! Thankyou to all the staff

November 5, 2025
Unprompted review
Blue Banana - Nottingham logo

Reply from Blue Banana - Nottingham

Hi,
Thank you for your lovely review. We're glad to hear that you had a 5-star experience with our services. We hope to welcome you back to our store soon!
Kind regards,
The Team,
BB Customer Services

Rated 5 out of 5 stars

Incredible staff

Incredible staff, very talkative and friendly, easy to ask questions. Heather, the piercer, was great, very professional, interesting and all round great piercer. Definitely doing the rest of my piercings with them.

October 20, 2025
Unprompted review
Blue Banana - Nottingham logo

Reply from Blue Banana - Nottingham

Hi there,

Thank you for taking the time to leave a great review of our Nottingham location. We hope to welcome you back soon!

Blue Banana

Rated 5 out of 5 stars

Nose piercing in Nottingham

I took my daughter to the nottingham city branch today for a nose piercing. Along with her best friend and her Mum. The atmosphere was relaxed,super friendly and very professional. Both girls were nervous and excited but they enjoyed it very much. Thank you to the lovely ladies for making it a positive experience.

October 20, 2025
Unprompted review
Blue Banana - Nottingham logo

Reply from Blue Banana - Nottingham

Hi there,

Thank you for taking the time to leave a five-star review of our Nottingham store. We hope to welcome you back soon!

Blue Banana

Rated 5 out of 5 stars

On Saturday 11th October I visited the…

On Saturday 11th October I visited the blue banana for another piercing I was very pleased with the service I received from picking my new ear piercing and getting the ear pierced the place is very clean and the staff are really friendly and respectful i cannot find a fault with the staff they very warm and lovely

October 11, 2025
Unprompted review
Blue Banana - Nottingham logo

Reply from Blue Banana - Nottingham

Hi there,

Thank you for taking the time to leave a five-star review of our Newport location! We hope to welcome you back soon.

Blue Banana

Rated 5 out of 5 stars

all round excellent

Both my online shopping experience and having my percinings in the Nottingham store have been outstanding. The speed of delivery has been second to none, and the in store customer care is first class.

August 27, 2025
Blue Banana - Nottingham logo

Reply from Blue Banana - Nottingham

Hi there,

Thank you for taking the time to leave a five-star review! We hope to welcome you back soon.

Blue Banana

Rated 5 out of 5 stars

Great

Kyle gave professional and friendly service. Would go again, highly recommend.

August 30, 2025
Unprompted review
Blue Banana - Nottingham logo

Reply from Blue Banana - Nottingham

Hi there,

Thank you for taking the time to leave a great review of our Nottingham store! We hope to welcome you back soon.

Blue Banana

Rated 5 out of 5 stars

first piercing here was amazing

had an eyebrow piercing done here today my very first face piercing and everyone was very warm and welcoming especially the piercer kyle who was very reassuring and kind. i would really recommend blue banana as their prices are beyond reasonable!!

August 28, 2025
Unprompted review
Blue Banana - Nottingham logo

Reply from Blue Banana - Nottingham

Hi there,

Thank you for taking the time to leave a lovely review of our Nottingham store! We hope to welcome you back soon.

Blue Banana

Rated 5 out of 5 stars

so lovely and made me feel so welcome…

so lovely and made me feel so welcome when peircing my nose completely took my mind away from the pain, thankyou!!

August 21, 2025
Unprompted review
Blue Banana - Nottingham logo

Reply from Blue Banana - Nottingham

Hi there,

Thank you for taking the time to leave a great review of our Swansea store! We hope to welcome you back soon.

Blue Banana

Rated 5 out of 5 stars

lovely staff and had a lovely piercer

lovely staff and had a lovely piercer, really recommend getting your piercing done here, good prices and lovely people. :)

August 7, 2025
Unprompted review
Blue Banana - Nottingham logo

Reply from Blue Banana - Nottingham

Hi there,

Thank you for taking the time to leave a review! We hope to welcome you back soon.

Blue Banana

Rated 5 out of 5 stars

Highly recommend

Great staff, Heather was really friendly and knowledgeable. Made my daughter’s experience very nice for her. Would definitely recommend.

July 23, 2025
Unprompted review
Blue Banana - Nottingham logo

Reply from Blue Banana - Nottingham

Hi there,

Thank you for taking the time to leave a review! We hope to welcome you back soon.

Blue Banana

Rated 1 out of 5 stars

Poor service for their error……

Purchased gold earring whilst visiting Nottingham. When we got home to Manchester we had been given the wrong back for this. It is too loose. . Telephoned the shop to explain and was told we do not post out replacements. Not good as we have been misold something that is not fit for purpose. Therefore quite an expensive item that is unusable. I was told to go into the Manchester shop and they would then charge me for the replacement. I would not recommend this shop for their service at all. Really disappointed is an understatement..

July 5, 2025
Unprompted review
Blue Banana - Nottingham logo

Reply from Blue Banana - Nottingham

Hi there,

We are very sorry to hear that you did not have a good experience in our Nottingham store.

Unfortunately, our stores do not have the means to send packages by post, so were not able to provide this service.

Please respond to our find reviewer request so that we can investigate this further.

Kind regards,
Blue Banana

Rated 3 out of 5 stars

I came to Blue Banana a few weeks ago…

Wouldn’t return
I came to Blue Banana a few weeks ago and had a great experience and the piercing was very well priced. Unfortunately this time round was different. The price for the piercing was fine, however I was not told how expensive the earrings were until the moment I was paying for everything. When I was first looking through the earrings which were offered to me, you would hope that the people working in the shop would let you know if you were about to buy earrings which are nearly £100! These earrings were in the set they give you to choose from but there was no price indication on there. If I'd had known they were that expensive I'd have never gotten them. By the time I knew the prices I'd signed all the formed and felt obligated to continue with the process. Unfortunately due to this I won't be returning.

July 2, 2025
Unprompted review
Blue Banana - Nottingham logo

Reply from Blue Banana - Nottingham

Hi Annabelle,

We are very sorry to hear about your 3-star experience in our Nottingham branch. We sincerely apologise that you were not informed of the price prior to your purchase.

We have passed on your review and details to the store manager and area manager for review.

Kind regards,
Blue Banana

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look