Bionaturecompany Reviews 40

TrustScore 1.5 out of 5

1.4

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers were dissatisfied with the product they received, noting that it often differed significantly from what was advertised, particularly regarding the form (chewable tablets instead of capsules) and ingredients. People also reported significant issues with contacting the company, as phone numbers and email addresses provided were frequently non-functional. The website itself was also a source of frustration, with customers finding it unhelpful or misleading. Some people were dissatisfied with the refund process, experiencing difficulties in obtaining full refunds even when returning incorrect products. There were also mixed feelings about the order process, with some customers reporting concerns about the sales process and unexpected calls during their online purchases.

What people talk about most

Product

Reviewers highlight significant dissatisfaction with the product, primarily due to receiving chewable tablets... See more

Order

People report ambiguous experiences with order. Many customers describe receiving incorrect items, such as... See more

Refund

Reviewers mention ambiguous feedback about refund. Many customers report difficulties in obtaining full... See more

Customer communications

Users describe negative interactions with contact. Many customers report significant difficulties reaching... See more

Website

Clients share negative opinions on the website. Many reviewers report issues such as hidden charges, missing... See more

Based on these reviews

Rated 1 out of 5 stars

I placed order this morning after watch a video about berberine and chromium helping diabetes. I paid 400.00. A received a email from Cartpanda saying my purchase was accepted. I also received an e... See more

Rated 1 out of 5 stars

I ordered 3 bottles of the Premium Chromium Polynicotinate +Berberine. When shipment arrived I found the product did not match what the advertised product was. They were chewy tablets instead of the... See more

Rated 1 out of 5 stars

they sent chewable tablets not the nanoparticle capsules that make it to the small intestine, per their advertisement. They acknowledged the error and promised to send a replacement with tracking numb... See more

Rated 1 out of 5 stars

Fortunately my credit card company flagged my purchase from Bionature as fraudulent and they declined payment. They informed me that you should never use a product that is processed through pandacart... See more

Rated 1 out of 5 stars

I ordered a year's worth of the Berberine Capsules (12 bottles) and 12 of the Chromium Picolinate capsules. Was sent 12 bottles of chewable tablets instead. They are wholly ineffective for lowering bl... See more

Rated 1 out of 5 stars

After I ordered from Instagram - I decided to look up Dr Takashi Kadowaki and his face does not match the person's face on the advertisement. Other people commented this being a scam and looked more... See more

Rated 1 out of 5 stars

As many other reviewers have reported, they shipped me the wrong product, a chewable chromium tablet, not the berberine/chromium capsules they tout. Then they delayed and balked at fixing the issue.... See more

Rated 1 out of 5 stars

I was about to order the Berberine and Picolinate combination online at Bionature's website when my phone rang. This guy claiming to be with Bionature was insisting I order with him for an additional... See more

Rated 1 out of 5 stars

TOTAL BOGUS PRODUCT!!! I ordered the 6 month because of the offer of a lower price and a 180 day 100% refund if it did not work. I received 6 bottles of chewable tablets - 1 per day. After using for... See more

Rated 1 out of 5 stars

Ordered a year's worth of Bioperine capsules along with the year's worth of chromium picolonate capsules. The mailer delivered to my home yesterday was from UniUni and it was in Chinese writing rather... See more

Rated 1 out of 5 stars

I ordered a supplement on the Bio Nature Inc website and received a totally different product. I paid 316.00 for a product that is not what I ordered. I attempted to contact the merchant with the cont... See more

Rated 1 out of 5 stars

***DO NOT DO IT*** I have just ordered and before I could complete the order, I was getting phone calls pressuring me to double my order. The calls were so ridiculous and many that I immediately sen... See more

Rated 1 out of 5 stars

I ordered 3 bottles of pills and I got 3 bottles of chewable tablets they lied on there advertised products it really sucks to pray on people like this so I opened a dispute with my card now let see w... See more

Rated 1 out of 5 stars

Products was not as advertised. Instead of capsules, I received chewable tablets. After 60 days use and no apparent benefit, I was going to ask for a refund. The phone number given is not assigned. He... See more

Rated 1 out of 5 stars

I ordered 12 months of product and immediately they stated that 2 pills of each bottle were necessary and that I should purchase a second order at a discount. Now, I knew this was a scam. I cancele... See more

Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY! I ordered the berberine, and chromium picolinate tablets. Instead they sent me chewables, and the milligrams were less. I called for a refund, instead they keep tr... See more

Rated 1 out of 5 stars

I ordered a capsule product that was billed to make absorption better Got a chewable tablet Phone number doesn’t work Email doesn’t work I’m just hoping Cartpanda can get my refund Disgusted

Rated 1 out of 5 stars

I was in the middle of ordering this product online and my phone started getting spam calls (from multiple phone numbers) stating they would like to help me finish my online order. I immediately lock... See more

Rated 1 out of 5 stars

I ordered the CAPSULES and received some chewable tablets. The whole idea was to take capsules that bypassed the stomach to dissolve in the intestines. Bait and switch. I paid $490 and was not happ... See more

Rated 1 out of 5 stars

I only rate this a because I could not figure out how to give it a negative 5. I tried to cancel my order before it shipped. The operator said she could not cancel my order but could refund half of my... See more

Rated 1 out of 5 stars

I bought this product on a 90 day money back guarantee. Then another screen popped up and said, if I buy more, I will get a 180 day money back guarantee. After 60 days and realizing the product didn't... See more

Rated 1 out of 5 stars

Oh my word ... don't fall for this mess. I started to order after the infomercial and before I could even get done on line the phone rang ... 5:30 a.m. I started to think something is not right about... See more

Rated 1 out of 5 stars

Don't be scammed! The product you will receive is different from the picture. It suppose to be German product. It says made in USA and it costs cosmic money. They asked me not to file claim via PayPal... See more

Rated 1 out of 5 stars

This product is a scam. BioNature Chromium Polynicotinate and Berberine. They are here to take you money and sell you sugar pills. I have been taking them for 4 months and my blood sugar went up. They... See more

Rated 1 out of 5 stars

On the website, the listed phone number is a false number. The support email address is a false address. They showed a video of Dr Takashi Kadowaki of Japan recommending Chromium Picolinate and Berber... See more

Rated 1 out of 5 stars

The company blatantly misrepresented its product. It advertised a nanoparticle-enhanced berberine formula with Chromium Picolinate. Instead, it shipped basic chewable tablets containing Chromium Polyn... See more

Rated 1 out of 5 stars

Ordered $681.38 worth of Berberine Chromium . Could not take BUT THEY WORK WITH CART PANDA. VERY VERY RUDE THEY WILL GIVE YOU ONLY GIVE YOU BACK $238.48 BACK. SO YOU CAN ORDER ONE BOTTLE AND SAVE A... See more

Rated 1 out of 5 stars

The video used to advertise was fake. The doctor whose video they used states that he doesn’t advertise for any Company. When asked for a refund, they quit communicating with me.

Rated 1 out of 5 stars

Zero if I could. Scammed and finally got a 50% refund as international shipping to return the wrong supplement sent to me would have been expensive and who knows when a refund would have been given! I... See more

Rated 1 out of 5 stars

I gave this product 3 months before getting lab work again and my A1C levels went up by 0.3 points. This was a waste of money in my case.

Rated 1 out of 5 stars

I listened to the entire interview, noting that several times there was a glitch in the video, making me think it was dubbed. When I looked at the pictures of the bottles, they misspelled Berberine... See more

Rated 1 out of 5 stars

DO NOT GIVE THEM YOUR PHONE NUMBER - back to back spam calls with in a minute of considering and order and entering my phone number!!

Rated 1 out of 5 stars

Today, I received my one-year purchase (12 bottles for $408) of BioNature Inc Premium Chromium + Berberine supplements. Immediately, I took one tablet, which was sweet and had the texture and feel of... See more

Rated 1 out of 5 stars

I ordered a 6 month supply. Didn't get it but usps tracking said I did. Now the emails have disappeared from my computer.

Rated 1 out of 5 stars

I got completely weirded out by the order process. I was filling in my info online and before I could order, I got a call from them. Never had that happen before. Thank goodness my card didn't go t... See more

Rated 1 out of 5 stars

Do not purchase. This is a SCAM. They DO NOT REFUND YOUR MONEY! MY HUSBAND'S NUMBERS FOR HIS GLUCOSE WENT FROM 120 TO 140 IN THE 3 MONTHS HE TOOK THIS PRODUCT. 
THESE ARE EMAIL QUOTES FROM THE... See more

Rated 1 out of 5 stars

Bionature Inc. offered a nanoparticle enhanced chromium + berberine capsules purportedly to bypass the stomach acid. What I got was a chewable tablet, much like all of the complaints about the product... See more

Rated 1 out of 5 stars

Bogus product. No results, Aic went up actually. Used for three months-double dose did nothing. No way to contact for refund. Checkout is now blocked by Norton as a scam.



Contact info

1.4

Bad

TrustScore 1.5 out of 5

40 reviews

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Rated 1 out of 5 stars

Would give them ZERO stars if I could

Would give them ZERO stars if I could. Easy 90-day no-questions-asked return policy is simply a lie. Nothing easy about it at all. I saw no effect with this supplement after 60 days; in fact my weight and A1c started to creep up. My endocrinologist said this is a scam and if you're already taking a metformin medication and a statin drug, this supplement could damage your health. Stay away. Stick to the advice of your physician.

April 16, 2026
Unprompted review
Rated 1 out of 5 stars

A SCAM is a SCAM

I ordered a year's worth of the Berberine Capsules (12 bottles) and 12 of the Chromium Picolinate capsules. Was sent 12 bottles of chewable tablets instead. They are wholly ineffective for lowering blood sugar or weight loss. Sent them back within the 90 day window for a full refund. They require a tracking number which is another $14.00. Just received an email stating that it is no longer a 90 day window but 60 days and I will receive no refund even though what they sent was NOT what was ordered. They also said there was "no follow-up" which is not factual as I have retained 22 separate emails back and forth about the order. The company BioNature does NOT handle any returns but goes through a company called 'Cart Panda" which is the worst of the 2 companies.

March 25, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered 3 bottles of pills and I got…

I ordered 3 bottles of pills and I got 3 bottles of chewable tablets they lied on there advertised products it really sucks to pray on people like this so I opened a dispute with my card now let see what these crooks do now.

March 6, 2026
Unprompted review
Rated 1 out of 5 stars

Taste like chewable tablets (I took…

Today, I received my one-year purchase (12 bottles for $408) of BioNature Inc Premium Chromium + Berberine supplements. Immediately, I took one tablet, which was sweet and had the texture and feel of a chewable tablet (I'm an RN, so you notice these things). I also immediately noticed that the bottle I opened looked like it has an incomplete quantity. In fact, there were only 27 tablets, when there should be 30. Upon further examination, I discovered an inconsistent quantity of tablets in randomly-selected bottles, as well as an inconsistent number of dessicant packages. Unfortunately, the poor quality control and overall quality of the tablets leads me question the quality of product from this company. Reviews of this company are not favorable and several reviewers mention this company is a scam with problems getting returns approved. Upon notifying the company, I received a response where they offered me a 35% partial refund as a "goodwill gesture". This goes against the website's 90 days money back guarantee. I responded back that I want my entire refund. So, we'll see. As it stands, I will never to business with this company again, based upon my brief but significantly disappointing experience.

March 14, 2026
Unprompted review
Rated 1 out of 5 stars

Zero if I could

Zero if I could. Scammed and finally got a 50% refund as international shipping to return the wrong supplement sent to me would have been expensive and who knows when a refund would have been given! I ordered the combo Berberine Chromium nanoparticle capsules and received chewable tablets that have poor absorption. Wish I’d read these reviews before buying. Disappointed and embarrassed that I got scammed. CartPanda finally has me 50% back so reluctantly accepted and learned a lesson.

March 9, 2026
Unprompted review
Rated 1 out of 5 stars

Bionature Inc

Bionature Inc. offered a nanoparticle enhanced chromium + berberine capsules purportedly to bypass the stomach acid. What I got was a chewable tablet, much like all of the complaints about the product. I went through Cartpanda (866) 637-2482 to get somebody the discuss return of the product. Was offered 50% of what I have paid but I said no. I am returning the product. We'll see I get a full refund. Will update.

March 2, 2026
Unprompted review
Rated 1 out of 5 stars

Still fighting for my full refund after months!

As many other reviewers have reported, they shipped me the wrong product, a chewable chromium tablet, not the berberine/chromium capsules they tout. Then they delayed and balked at fixing the issue. Demanded that I send them a photo of what they shipped me and still were mostly non-responsive. They finally agreed to refund after I shipped the product back at my own expense, despite it being their error, and despite their guarantee saying you don't have to return anything. Then they shorted me $49 of the refund without explanation, for which I'm still fighting them. I have had to file a dispute with the credit card company over it. But based on other reviews here, I guess I should count myself lucky that I got anything refunded at all.

October 9, 2025
Unprompted review
Rated 1 out of 5 stars

Potential Spam

I was in the middle of ordering this product online and my phone started getting spam calls (from multiple phone numbers) stating they would like to help me finish my online order. I immediately locked my card and exited the website.

February 8, 2026
Unprompted review
Rated 1 out of 5 stars

This product is a scam

This product is a scam. BioNature Chromium Polynicotinate and Berberine. They are here to take you money and sell you sugar pills. I have been taking them for 4 months and my blood sugar went up. They taste like sugar and do actually nothing. Of course when you go to return them they try to give you some of your money back, like 30%. I bought the 6 month supply hoping they would do something but they will increase your blood sugar. For the last two month I starting taking twice the recommended amount. 1 in the morning and 1 at night and nothing. This is why I know this product is a scam and anyone associated should be investigated and sued. I am going to bring one of these pills to a lab for analysis of what is in it. Buy products from only highly recognized manufactures directly not through Amazon or other sites. Go to Dr Mercola, Life Extensions or Swanson for example directly. There are so many morons now making fake bottle labels and selling them on Amazon and ebay and you are buying flour. Just like this product it is crap don't get caught up in their fake video of the Doctor with no integrity with his hand full of your money saying how amazed he was with this break through technology. This whole world is becoming full of scumbags, trust NOTHING on social media.

February 6, 2026
Unprompted review
Rated 1 out of 5 stars

Fortunately my credit card company…

Fortunately my credit card company flagged my purchase from Bionature as fraudulent and they declined payment. They informed me that you should never use a product that is processed through pandacart. Hope that helps someone.

February 3, 2026
Unprompted review
Rated 1 out of 5 stars

Bogus product

Bogus product. No results, Aic went up actually.
Used for three months-double dose did nothing.

No way to contact for refund. Checkout is now blocked by Norton as a scam.

January 28, 2026
Unprompted review
Rated 1 out of 5 stars

Don't order...pd stupid tax

I ordered a 6 month supply. Didn't get it but usps tracking said I did. Now the emails have disappeared from my computer.

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered 3 bottles of the Premium…

I ordered 3 bottles of the Premium Chromium Polynicotinate +Berberine. When shipment arrived I found the product did not match what the advertised product was. They were chewy tablets instead of the special capsules that allowed the product to not get ruined by stomach acid. When attempting to contact the company I was referred to support via email. The email address given doesn't exist. Other reviews shout SCAM

December 10, 2025
Unprompted review
Rated 1 out of 5 stars

TOTAL BOGUS PRODUCT!!!

TOTAL BOGUS PRODUCT!!!
I ordered the 6 month because of the offer of a lower price and a 180 day 100% refund if it did not work. I received 6 bottles of chewable tablets - 1 per day. After using for 5 months - my A1C is elevated yet again. I called for a refund and was told there was only a 90 day refund time frame. What a crock of shite. Do not waste your money or your time trying to deal with the "foreigner" operator that answers the phone. I called 2 times and got the same guy both times. He tried to tell me that the chewables were better than the individual tablets (as advertised in the heart-felt, believable advertisement). Total BS; And yes, they succeeded with scamming another customer - me.

January 19, 2026
Unprompted review
Rated 1 out of 5 stars

Negative 5. Crooks and Liars

I only rate this a because I could not figure out how to give it a negative 5. I tried to cancel my order before it shipped. The operator said she could not cancel my order but could refund half of my purchase price. I asked if I would still be able to review the product and return it for a full refund. She said "Yes". I made sure of this before accepting the half refund. They then pulled a bait and switch on the product. They did not send what I ordered. Now, because I received a half refund, they "can not refund again on this order". Snake oil salesmen, con artists. thieves and liars. Stay very far away from this company.

January 8, 2026
Unprompted review
Rated 1 out of 5 stars

SCAM!

I bought this product on a 90 day money back guarantee. Then another screen popped up and said, if I buy more, I will get a 180 day money back guarantee. After 60 days and realizing the product didn't work for, I started exploring the money back guarantee offer. I tried contacting the support email address given on the website, but I never received a reply. I contacted the BBB, and they said they couldn't get in touch with the merchant either. After 90 days went by, I found my Discover Card statement. There was a number for CartPanda. I figured that was only the place that handled the shipment. A couple of weeks went by and I decided to call the number to see if they could help. Well, it turns out, they are the one to contact about a refund. I asked about the 180 day guarantee, but they said there wasn't one, only a 90 day guarantee. They refused to honor their money back guarantee. Their products don't work, and they don't honor their guarantees. SCAM!!

January 10, 2026
Unprompted review
Rated 1 out of 5 stars

Rip off big time

Ordered $681.38 worth of Berberine Chromium . Could not take BUT THEY WORK WITH CART PANDA. VERY VERY RUDE THEY WILL GIVE YOU ONLY GIVE YOU BACK $238.48 BACK. SO YOU CAN ORDER ONE BOTTLE AND SAVE A TON OF MONEY. CO OFFERS SEND BACK IF YOU DON T LIKE. BUT YOU HAVE TO GO THROUGH CART PANDA..

December 18, 2025
Unprompted review

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