billiger-mietwagen.de Reviews 

Since the website is inefficient, it gave me an error message Everytime I had booked. So I ended up booking multiple times. It deducted my money each time and gave me a bill of 300€ instead of 50€. I paid 300€ for 4 hours of rental on the car. Never ever ever ever book from here. All this because the website said "error cannot book, try again". How is this my fault?

Edit: as the reply/ comment from the company describes, they helped me sort it out (only after I also checked if it was legal and told them it wasn't). They issued me a refund for the over booking. I take my words back for calling it a fraudulent company.

(The refund should have actually come from BSP-Auto, since they received my booking money. Both companies need to resolve their technical issues and not allow over booking).

The fact that my trip costs doubled ticked me off and though I was told on the phone that this will be resolved, in writing it wasn't initially. I apologize for choosing severe words such as fraudulent. This is infact a legitimate company and I was very mistaken. Thank you, my rating is also edited. Again, sorry I caused you to have a bad experience in your day with my severe review.

Billiger Mietwagen is my go-to car hiring service.
Not only Trustworthy, they do their best to keep you informed. Everything is clear.

Everything was smooth at the airport desk

Nice seamless experience. Mr Pinto was great, friendly. Good well equipped car and clean. Easy access, around 5 mins walk to parking. Will definitely book again

The car was perfect, though the GPS was not fully updated. The information page we received of how to return the car with a full tank was absolutely perfect. We will rent a car at Alamo partners again.

We arrived in Toronto Canada, we could not reach the rental car company as described on the voucher, the phone line went directly to the mailbox with the message mailbox full!!!!we went by taxi to the rental car station at the Toronto airport but the office was closed and no other number to call. Tried to call the next two days with the same result! After the second day once I could go through with the call to the mailbox and left a message with my contacts, but no reply at all. I hope I will get my fees back. This rental company can’t be recommended at all !!
We had to find another rental company in the middle of the night after an long travel day.

I got a great car for a good price via billiger-mietwagen.de for my Corsica trip.

They try to fuxx you over with selling extra insurances that you don’t know if it is required. The voucher says car is fully insured they say otherwise. So, from 325 Euros it ends up being 800 Euros. FEELS LIKE FRAUD.

I am writing to express my deep disappointment and frustration regarding the deposit I paid when renting a car from your company in 9.6 -18.6
2025.Despite returning the vehicle properly, I have still not received my deposit back.

For the past three months, I have been paying interest on a credit because of this issue. I have sent several emails, made numerous phone calls, and formally requested the refund, yet no action has been taken on your side only talking.

This situation has caused me not only financial harm but also significant stress end helth problems. I consider this unacceptable and unfair treatment of a customer.

I hereby demand that my deposit be refunded immediately.

I want to know who is on the Epstein list

No problems with car rent - as always. Easy to find the most appropriate car rental. But when I had a specific issue (no credit card), not really helpful. After some web searching, I found a solution (car rental accepting debit cards with extra insurance)...

I am writing to formally express my deep dissatisfaction with the recent car rental experience with Reference 986906981732. I booked a vehicle through the Billiger-Mietwagen platform, and my credit card was charged four days prior to the scheduled pick-up. However, upon arrival to collect the car, the rental company refused to release it, claiming that my credit card — which is valid until the end of October — did not meet their requirement of being valid for at least three more months.

At no point during the booking process was this restriction communicated. There was no mention of it in the voucher, confirmation emails, or any other correspondence. This was a completely unexpected and unjustified refusal. I even offered to use my debit card as an alternative form of payment, but that was also flatly rejected.

In an attempt to resolve the issue, I contacted Billiger-Mietwagen. To my surprise, the call was transferred to another provider, BSP, who claimed responsibility for the booking. This was the first time I was made aware that a third party was involved, as all communication and the booking interface were handled exclusively through Billiger-Mietwagen.

The only “solution” offered was that I can rent another vehicle from a different company — at more than twice the original price. This is unacceptable. I was left without a vehicle despite having paid in advance, simply because the same credit card that had already been charged was suddenly deemed "unacceptable" without prior notice or justification.

This experience was unprofessional, misleading, and completely unacceptable. I expect a full refund for a service that was never provided, and I urge you to review your communication practices and clarify the responsibilities between your company and third-party providers to avoid misleading customers in the future.

Very very bad post delivery service. With me, their partner charged wrongly, and I have been just being directed to different partners to resolve the issue. Would not recommend to rent the car from here.

Nie wieder! Was billiger-mietwagen / Rentalcars hier abzieht, ist eine absolute Frechheit.
• Mein Führerschein ist gültig und erfüllt alle Bedingungen. Trotzdem wurde mir die Fahrzeugausgabe verweigert – mit der absurden Begründung, ich müsse eine Meldebescheinigung vorlegen, die in den Mietbedingungen überhaupt nicht existiert.
• Ich habe 11 Mal bei Enterprise Köln angerufen, sogar von zwei verschiedenen Telefonen – niemand hebt ab. Stattdessen landet man in endlosen Warteschleifen und bei nutzlosen Bots. Auch bei billiger-mietwagen war KEINER erreichbar.
• Erst wegen dieser Nichterreichbarkeit musste ich hunderte Kilometer fahren, nur um dann abgewiesen zu werden.
• Statt das Problem zu lösen, werde ich seit 4 Wochen hingehalten. Es werden ständig neue Dokumente verlangt, die längst vorliegen.
• Die über deren Portal abgeschlossene Versicherung? Ebenfalls nutzlos – Geld weg.

My experience with billiger-mietwagen / Rentalcars and Enterprise is nothing short of a scam.
1. Valid documents ignored – I fully complied with all requirements. My driver’s license is valid and in Latin letters, fulfilling every condition. Still, Enterprise refused to hand over the car only because I am a tourist and do not have a German registration (“Meldebescheinigung”) – a document that is not mentioned anywhere in the rental terms.
2. Impossible to reach anyone – I called Enterprise Cologne 11 times (from two different phones) – nobody ever picked up. Endless bots, no real person. I also tried contacting billiger-mietwagen customer service – same result: unreachable.
3. Financial and time loss – because of this, I wasted a full day, had to travel long distances, paid for fuel and transportation, and lost money on insurance booked through their portal, which I could not even use.
4. Endless runaround – instead of solving the problem, I’ve been asked to submit documents again and again, even though I already provided everything multiple times. Weeks later, no resolution, no refund.

This looks like a systematic scam: take the customer’s money, invent fake reasons to deny service, then hide behind “we are only a broker.”

Do NOT trust this company. If you value your money and time, stay far away from billiger-mietwagen, Rentalcars, and their local partners.

Great car which was a pleasure to drive.

Never rent a car with Billigermietwagenan!The booked vehicle is not ready at the holiday destination, but it is booked anyway! You ask for another equivalent.
To reserve a rental car on site and in the end you have to pay for everything yourself - we are disappointed beyond measure!

Pefect customer! Everything worked so good.

Everything was professional and without any troubles

clean car, reliable service, friendly staff, quick turnaround at the start and end of my rental period