Beehiiv provides the newsletter model without platforming hate groups! I've had a great experience using beehiiv, and have achieved more growth in a month than I did on Substack in 7 months. I highl... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
beehiiv is all the all-in-one publisher suite empowering creators to design, monetize, and grow their newsletters. Our mission is to pave the way for the next million creators, publishers, and companies to own and scale their audiences. Without writing a single line of code, creators can customize their newsletters and websites, track analytics, and manage referral campaigns. We give creators the tools they need and the simplicity they desire so they can focus on creating the best content for their audiences.
228 Park Ave S, 10003, New York, United States
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very happy with choosing Beehiiv. I was researching newsletter platforms, plus as someone who works in marketing, I'd used my fair share already. But Beehiiv had always stood out to me. It's now been over 6 months of using it, and I'm very happy with my choice! It's easy to use, very user-friendly, and it's allowed me to monetise my newsletter even though I have below <500 readers. I like the analytics, the automations and the main dashboard. It's so far, the best newsletter tool i've used.

Reply from beehiiv
beehiiv is what I refer to as an Amazon and robinhood combined in one. They have a customer centricity of Amazon. They literally respond and listen to every single person and they have the product velocity of Robinhood and the democratization of media for all. The product features they come out with is insanely fast. While beehiiv ships out 15 really impactful features, their competitors do 1 or 2. Behiiv is eating their market share and lunch. At the end of the day, in the market you have to build a better product.

Reply from beehiiv
They’re a young company so yes whilst there are sometimes errors, I’ve never encountered a more responsive help function (with real people) and they are adding genuinely valuable services very often.

Reply from beehiiv
I love using beehiiv!! I've been writing my newsletter on beehiiv for over a year, and one of the things that pleasantly surprised me the most was how they give you ads you can run in your newsletter. I have a pretty small list (low hundreds), but still make a decent amount ($10) per send. My newsletter basically buys me a sweet treat every week.

Reply from beehiiv
I migrated to beehiiv ~1 year ago and have seen my list grow 25% while being able to consolidate my tools and costs into one platform (email, website, analytics). This has been a massive win for my growing one-person media business.

Reply from beehiiv
Have been using beehiiv for over a year and it's by far the best system out there. I started out using it for one newsletter, and now have an Enterprise account with 18 newsletters.
Not sure why you'd use anything else.

Reply from beehiiv
Legendary app, legendary company. I work in the app day in and day out. It’s very full featured at this point. Customer support is amazing. Several times I have requested bug fixes or even whole new features, and had my wishes granted. I’d recommend beehiiv for nearly any creator or media business.

Reply from beehiiv
Daniel jumped on the issue and gave such a thorough but simple solution and walk through - very slick!

Reply from beehiiv
absolutely love beehiiv. responsive team, killer product, open to feedback and always rolling out new features to meet their customer's needs.

Reply from beehiiv
I've never seen a product that ships as much and as often as beehiiv. Their product is beautiful, powerful, and the best in class. They have helped me grow as a creator, make money, and build a very engaged audience. Don't waste your time with Substack.

Reply from beehiiv
Too much spam. no effort made to confirm if people want the newsletters they are providing.

Reply from beehiiv
I have loved using beehiiv to launch my own newsletter, easily monetize it, build a website and even offer downloadable products for sale.
I love the various monetization options like paid newsletter subscriptions, products and the ads network. It's easy to get up and running quickly with beehiiv and having subscribers really motivates me to keep publishing consistently.
Thank you beehiiv for making launching my newsletter and growing it so easy!

Reply from beehiiv
Beehiiv blocked my account before I even sent a single email, and they did so without providing any specific reason. Their public reply here is extremely generic and misleading. They claim the block was due to a “violation of Terms of Use,” but they never explained what supposedly happened , because nothing happened. I had zero subscribers imported, zero emails sent, and had only just created the account. Instead, they demanded a surprising amount of personal information (Twitter profile, LinkedIn profile, a detailed explanation of my business, my list-cleaning strategy, etc.). In Germany, users are not required to hand over personal social profiles or internal business processes just to use a newsletter tool. Their verification demands went far beyond normal industry practice.
This is not a relationship any creator wants to enter, being blocked first, interrogated second.
What this means for your future:
❓ What happens when you DO have 1,000+ subscribers and they randomly lock your account?
❓ What if they demand proof of opt-in for subscribers you collected legitimately?
You're building a relationship asset. Don't build it on a platform that's already shown they'll pull the rug out unpredictably.
For transparency:
I moved my newsletter to another platform. For me it was a huge redflag. Beehiiv’s answer here tries to make it sound like users are always at fault, but in my case, nothing happened except their automated system flagging a brand-new account with no activity. If this is how they treat new creators, people deserve to know.

Reply from beehiiv
Paul was incredibly helpful in responding with a short video & a detailed explanation for two issues I had today.
Quick response, explained it clearly, and even fixed my issues inside the dashboard.
Great experience with Beehiiv so far!

Reply from beehiiv
Support is slow, despite giving them multiple proofs, they still think I am sending cold emails using their platform to my subscriber list of 14,000 people though they are all real subscribers and I consistantly get 40% open rate + I am not stupid enough to use Beehiiv for cold emails using one single sending domain.
Support takes 7+ days to respond, despite me being on one of the higher paid plans.
Overall, a shitty experience. They were very good when they started, not anymore.

Reply from beehiiv
They are hands down the best newsletter service out their. Their tools for design kick butt! On top of that, they make monetization a breeze. They refreshingly just want to help creators, not take a cut of everything like other platforms.

Reply from beehiiv
Customer service & new features 5/5
I'm so impressed with the speed and level of support that beehiiv have been able to offer me. Their team has been amazing.
Also this is the first tool I've used where you request features and they actually get built a few weeks later!

Reply from beehiiv
The onboarding was extremely easy and intuitive.
The best part, by far, is the support. Reach out to them with any question or issue, they will make you feel like a queen, they are just that good. You can tell it's an incredible team.

Reply from beehiiv
I love using beehiiv - the platform is both intuitive and fun to use. I also love the ability to make money through the ad network! Being a customer feels like you're part of a community and I'm really excited to see what else they have planned for the roadmap this year at WRE

Reply from beehiiv
They are the home for a lot of financial scammers. I receive a lot of emails that come from them. These scammers will bomb your inbox all day and if you click on the email, a few minutes later, your receive two more emails. DO NOT DO BUSINESS WITH BEEHIIV.

Reply from beehiiv
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.