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beehiiv Reviews 351

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 171 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding the platform intuitive and easy to use, even for beginners. Many appreciate the streamlined process for managing subscribers and the robust analytics dashboard, which helps them grow their audience and monetize their content effectively. The staff is frequently praised for being helpful, knowledgeable, and providing fast, thoughtful support. However, some customers also noted issues with the website builder, describing it as clunky or buggy, and found certain customization options limited. A few people were dissatisfied with customer service, mentioning slow responses, generic replies, or difficulty accessing support without a paid subscription. There were also concerns about the clarity of features available on different subscription tiers, with some feeling that key functionalities were not clearly disclosed upfront.

What people talk about most

User experience

People report positive experiences with user experience, finding the platform intuitive, easy to use, and... See more

Website

Users describe positive interactions with the website, highlighting its clean and intuitive interface, which... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers praised the support team for being... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, responsiveness, and... See more

Subscription

Reviewers mention ambiguous feedback about subscription. Some customers praise the platform for helping them... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Beehiiv provides the newsletter model without platforming hate groups! I've had a great experience using beehiiv, and have achieved more growth in a month than I did on Substack in 7 months. I highl... See more

Company replied

Rated 4 out of 5 stars

I'm still pretty new to Beeviiv. It's my first crack at publishing a newsletter (1900scrime.com). I've written a published novel and a business book and was a newspaper sports reporter in Minneapoli... See more

Company replied

Rated 5 out of 5 stars

I was talking to a friend about setting up a newsletter together the other day, and when we were talking about things we wanted to do it was funny how often we said "oh, beehiiv does that already?"... See more

Company replied

Rated 5 out of 5 stars

I am new to beehiiv, and so far it has been a very good and welcoming experience. I am 77 years old, so I appreciate top-shelf work when I see it. Beehiiv appears to be an intuitive and outstandin... See more


Company details

  1. Email Service Provider
  2. Internet Marketing Service
  3. Software Company

Written by the company

beehiiv is all the all-in-one publisher suite empowering creators to design, monetize, and grow their newsletters. Our mission is to pave the way for the next million creators, publishers, and companies to own and scale their audiences. Without writing a single line of code, creators can customize their newsletters and websites, track analytics, and manage referral campaigns. We give creators the tools they need and the simplicity they desire so they can focus on creating the best content for their audiences.


Contact info

4.1

Great

TrustScore 4 out of 5

351 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Very happy with choosing Beehiiv

Very happy with choosing Beehiiv. I was researching newsletter platforms, plus as someone who works in marketing, I'd used my fair share already. But Beehiiv had always stood out to me. It's now been over 6 months of using it, and I'm very happy with my choice! It's easy to use, very user-friendly, and it's allowed me to monetise my newsletter even though I have below <500 readers. I like the analytics, the automations and the main dashboard. It's so far, the best newsletter tool i've used.

December 18, 2025
Unprompted review
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Reply from beehiiv

Hi Stella,

Thanks for taking the time to leave us a review. We’re so excited to hear you’re loving the monetization features! I'm pumped you've seen early success there. So happy to have you as a part of beehiiv. We’re constantly launching new features (recent updates are at product.beehiiv.com) and are more excited than ever for the things to come. Wishing you all the best in your newsletter journey, and if you ever need us, please don’t hesitate to reach out in-app! -CG

Rated 5 out of 5 stars

Beehiiv is like Robinhood & Amazon

beehiiv is what I refer to as an Amazon and robinhood combined in one. They have a customer centricity of Amazon. They literally respond and listen to every single person and they have the product velocity of Robinhood and the democratization of media for all. The product features they come out with is insanely fast. While beehiiv ships out 15 really impactful features, their competitors do 1 or 2. Behiiv is eating their market share and lunch. At the end of the day, in the market you have to build a better product.

December 18, 2025
Unprompted review
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Reply from beehiiv

Hi Emilin!

Thanks for taking the time to leave us a review. We’re so excited to hear you’re loving the new features. Just released Automations v3 this week and are constantly launching new features (recent updates are at product.beehiiv.com). Wishing you all the best in your newsletter journey, and if you ever need us, please don’t hesitate to reach out in-app! -CG

Rated 5 out of 5 stars

They’re a young company so yes whilst…

They’re a young company so yes whilst there are sometimes errors, I’ve never encountered a more responsive help function (with real people) and they are adding genuinely valuable services very often.

December 18, 2025
Unprompted review
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Reply from beehiiv

Hi Samuel,

Thanks for taking the time to leave us a review. We're very proud of our human (real people, hehe) team and our best-in-class response times. Thanks for being a part of the hiiv, and if you ever need us, please don’t hesitate to reach out in-app! -CG

Rated 5 out of 5 stars

I love using beehiiv!

I love using beehiiv!! I've been writing my newsletter on beehiiv for over a year, and one of the things that pleasantly surprised me the most was how they give you ads you can run in your newsletter. I have a pretty small list (low hundreds), but still make a decent amount ($10) per send. My newsletter basically buys me a sweet treat every week.

December 17, 2025
Unprompted review
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Reply from beehiiv

Hi Tara,

Thanks for taking the time to leave us a review. We’re so excited to hear you’re loving the Ad Network. Sweet treats, FTW! We’re constantly launching new features (recent updates are at product.beehiiv.com) and are more excited than ever for the things to come. Wishing you all the best in your newsletter journey, and if you ever need us, please don’t hesitate to reach out in-app! -CG

Rated 5 out of 5 stars

1 tool to run my entire small business

I migrated to beehiiv ~1 year ago and have seen my list grow 25% while being able to consolidate my tools and costs into one platform (email, website, analytics). This has been a massive win for my growing one-person media business.

December 16, 2025
Unprompted review
beehiiv logo

Reply from beehiiv

Hi Ryan,

Thanks for taking the time to leave us a review. We’re so excited to hear you’re loving having everything in one spot! We’re constantly launching new features (recent updates are at http://product.beehiiv.com) and are more excited than ever for the things to come. Wishing you all the best in your newsletter journey, and if you ever need us, please don’t hesitate to reach out in-app! -CG

Rated 5 out of 5 stars

Have been using beehiiv for over a year…

Have been using beehiiv for over a year and it's by far the best system out there. I started out using it for one newsletter, and now have an Enterprise account with 18 newsletters.

Not sure why you'd use anything else.

December 16, 2025
Unprompted review
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Reply from beehiiv

Hi TJ,

Thanks for taking the time to leave us a review. That growth is amazing, and we're so happy you're doing it on beehiiv. We’re constantly launching new features (recent updates are at http://product.beehiiv.com) and are more excited than ever for the things to come. Wishing you all the best in your newsletter journey, and if you ever need us, please don’t hesitate to reach out in-app! -CG

Rated 5 out of 5 stars

Legendary

Legendary app, legendary company. I work in the app day in and day out. It’s very full featured at this point. Customer support is amazing. Several times I have requested bug fixes or even whole new features, and had my wishes granted. I’d recommend beehiiv for nearly any creator or media business.

December 13, 2025
Unprompted review
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Reply from beehiiv

Hi Samuel!

Thanks for taking the time to leave us a review. (We’re big fans of our Support staff, too.) At beehiiv, we’re very proud of the team we’ve built and our best-in-class response times. Thanks for shouting out all the new launches and here's to a great 2026! If you ever need us, please don’t hesitate to reach out in-app! -CG

Rated 5 out of 5 stars

Daniel jumped on the issue and gave…

Daniel jumped on the issue and gave such a thorough but simple solution and walk through - very slick!

December 16, 2025
Unprompted review
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Reply from beehiiv

Hey there!

Thanks for taking the time to leave us a review. (We’re big fans of Daniel, too. So slick.) At beehiiv, we’re very proud of the team we’ve built and our best-in-class response times. Thanks for being a part of the platform, and if you ever need us, please don’t hesitate to reach out in-app! -CG

Rated 5 out of 5 stars

absolutely love beehiiv

absolutely love beehiiv. responsive team, killer product, open to feedback and always rolling out new features to meet their customer's needs.

December 15, 2025
Unprompted review
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Reply from beehiiv

Hi Kelli,

Thanks for taking the time to leave us a review. (We love our team, too! Have you had a chance to join the hiiv?)

At beehiiv, we’re very proud of the org we’ve built and our best-in-class response times. Thanks for being a part of the platform, and if you ever need us, please don’t hesitate to reach out in-app! -CG

Rated 5 out of 5 stars

The only option for building an engaged audience and make money

I've never seen a product that ships as much and as often as beehiiv. Their product is beautiful, powerful, and the best in class. They have helped me grow as a creator, make money, and build a very engaged audience. Don't waste your time with Substack.

December 15, 2025
Unprompted review
beehiiv logo

Reply from beehiiv

Hi David!

Thanks for taking the time to leave us a review. We’re so excited to hear you’re loving the monetization features! I sincerely appreciate it and are happy to have you as a part of beehiiv. We’re constantly launching new features (recent updates are at (http://product.beehiiv.com)) and are more excited than ever for the things to come. Wishing you all the best in your newsletter journey, and if you ever need us, please don’t hesitate to reach out in-app! -CG

Rated 1 out of 5 stars

Too much spam

Too much spam. no effort made to confirm if people want the newsletters they are providing.

December 1, 2025
Unprompted review
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Reply from beehiiv

Hi Kp,
Thanks for taking the time to leave us a review. Spam is a frustrating truth of email, but we work hard to maintain a safe and transparent platform. You can always report any abuse at www.beehiiv.com/report_abuse. -CG

Rated 5 out of 5 stars

Easy Publishing with Growth & Monetization Options

I have loved using beehiiv to launch my own newsletter, easily monetize it, build a website and even offer downloadable products for sale.

I love the various monetization options like paid newsletter subscriptions, products and the ads network. It's easy to get up and running quickly with beehiiv and having subscribers really motivates me to keep publishing consistently.

Thank you beehiiv for making launching my newsletter and growing it so easy!

November 30, 2025
Unprompted review
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Reply from beehiiv

Hi Megan,

Thanks for taking the time to leave us a review. We’re so excited to hear you’re loving beehiiv; especially our new launches like Digital Products. I sincerely appreciate it and are happy to have you as a part of our community. We’re constantly launching new features (recent updates are at [product.beehiiv.com]) and are more excited than ever for the things to come. Wishing you all the best in your newsletter journey, and if you ever need us, please don’t hesitate to reach out in-app! -CG

Rated 1 out of 5 stars

Unreliable Platform: Account Blocked Without Reason

Beehiiv blocked my account before I even sent a single email, and they did so without providing any specific reason. Their public reply here is extremely generic and misleading. They claim the block was due to a “violation of Terms of Use,” but they never explained what supposedly happened , because nothing happened. I had zero subscribers imported, zero emails sent, and had only just created the account. Instead, they demanded a surprising amount of personal information (Twitter profile, LinkedIn profile, a detailed explanation of my business, my list-cleaning strategy, etc.). In Germany, users are not required to hand over personal social profiles or internal business processes just to use a newsletter tool. Their verification demands went far beyond normal industry practice.
This is not a relationship any creator wants to enter, being blocked first, interrogated second.

What this means for your future:

❓ What happens when you DO have 1,000+ subscribers and they randomly lock your account?
❓ What if they demand proof of opt-in for subscribers you collected legitimately?
You're building a relationship asset. Don't build it on a platform that's already shown they'll pull the rug out unpredictably.

For transparency:
I moved my newsletter to another platform. For me it was a huge redflag. Beehiiv’s answer here tries to make it sound like users are always at fault, but in my case, nothing happened except their automated system flagging a brand-new account with no activity. If this is how they treat new creators, people deserve to know.

November 25, 2025
Unprompted review
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Reply from beehiiv

Hi there,

After a review by our team, accounts may be blocked due to user actions that were found to be in violation of our Terms of Use. We don’t take this decisive action lightly, but do so to help maintain the security and integrity of our platform. You can review our Terms of Use and Acceptable Use Policy at the URLs below:

https://www.beehiiv.com/tou

https://www.beehiiv.com/aup

As we take compliance seriously to protect our users, we do sometimes ask for additional information to review account blocks. Our goal is always to make beehiiv the best, safest platform for all compliant users. As you are unable or unwilling to share additional info, that block will need to stand. Thank you for giving beehiiv a try and we wish you well in your newsletter journey. -CG

Rated 5 out of 5 stars

Paul was incredibly helpful in…

Paul was incredibly helpful in responding with a short video & a detailed explanation for two issues I had today.
Quick response, explained it clearly, and even fixed my issues inside the dashboard.
Great experience with Beehiiv so far!

November 23, 2025
Unprompted review
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Reply from beehiiv

Hi Richard,

Thanks for taking the time to leave us a review. (We’re big fans of Paul, too.) At beehiiv, we’re very proud of the team we’ve built and our best-in-class response times. Thanks for being a part of the platform, and if you ever need us, please don’t hesitate to reach out in-app! -CG

Rated 1 out of 5 stars

Don't even think about using Beehiiv. They are not good anymore.

Support is slow, despite giving them multiple proofs, they still think I am sending cold emails using their platform to my subscriber list of 14,000 people though they are all real subscribers and I consistantly get 40% open rate + I am not stupid enough to use Beehiiv for cold emails using one single sending domain.

Support takes 7+ days to respond, despite me being on one of the higher paid plans.

Overall, a shitty experience. They were very good when they started, not anymore.

November 19, 2025
Unprompted review
beehiiv logo

Reply from beehiiv

Hi Khalid,

Thanks for reaching out. After a review by our team, accounts and the Ad Network may be blocked due to user actions that were found to be in violation of our Terms of Use. We don’t take this decisive action lightly, but do so to help maintain the security and integrity of our platform. You can review our Terms of Use and Acceptable Use Policy at the URLs below:

https://www.beehiiv.com/tou

https://www.beehiiv.com/aup

For security reasons, we’re unable to provide further specifics regarding any account blocks due to term violations. Thank you for giving the Ad Network a try and we wish you well in your newsletter journey. -CG

Rated 5 out of 5 stars

They are hands down the best newsletter platform…

They are hands down the best newsletter service out their. Their tools for design kick butt! On top of that, they make monetization a breeze. They refreshingly just want to help creators, not take a cut of everything like other platforms.

November 13, 2025
Unprompted review
beehiiv logo

Reply from beehiiv

Hey Hunter,

Thanks for taking the time to leave us a review. With our tiered pricing, yearly discounts and no cuts taken from our users' earnings, we’re excited to keep offering an affordable platform built for growth! I know you have a few options when it comes to content creation (even though we’re our favorite) and appreciate you choosing beehiiv. Thanks for being a part of beehiiv, and if you ever need us, please don’t hesitate to reach out in-app! -CG

Rated 5 out of 5 stars

Customer service & new features 5/5

Customer service & new features 5/5

I'm so impressed with the speed and level of support that beehiiv have been able to offer me. Their team has been amazing.

Also this is the first tool I've used where you request features and they actually get built a few weeks later!

October 8, 2025
Unprompted review
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Reply from beehiiv

Hi Ely,

Thanks for taking the time to leave us a review. (We’re big fans of the Support team, too.) So excited to hear you're enjoying our new features, and yes! The feature requests are real and implemented! Thanks for being a part of the platform, and if you ever need us, please don’t hesitate to reach out in-app! -CG

Rated 5 out of 5 stars

They really care

The onboarding was extremely easy and intuitive.

The best part, by far, is the support. Reach out to them with any question or issue, they will make you feel like a queen, they are just that good. You can tell it's an incredible team.

November 10, 2025
Unprompted review
beehiiv logo

Reply from beehiiv

Hi Agus,

Thanks for taking the time to leave us a review. We love the Support team and appreciate the kudos. We’re very proud of the team we’ve built and our best-in-class response times. Thanks for being a part of the platform, and if you ever need us, please don’t hesitate to reach out in-app! -CG

Rated 5 out of 5 stars

I love using beehiiv

I love using beehiiv - the platform is both intuitive and fun to use. I also love the ability to make money through the ad network! Being a customer feels like you're part of a community and I'm really excited to see what else they have planned for the roadmap this year at WRE

November 7, 2025
Unprompted review
beehiiv logo

Reply from beehiiv

Hi Mikaela,

Thanks for taking the time to leave us a review. We’re so excited to hear you’re loving the Ad Network! I sincerely appreciate it and are happy to have you as a part of beehiiv. We’re constantly launching new features (recent updates are at (http://product.beehiiv.com)) and are more excited than ever for the things to come. Wishing you all the best in your newsletter journey, and if you ever need us, please don’t hesitate to reach out in-app! -CG

Rated 1 out of 5 stars

Home of Financial Scammers

They are the home for a lot of financial scammers. I receive a lot of emails that come from them. These scammers will bomb your inbox all day and if you click on the email, a few minutes later, your receive two more emails. DO NOT DO BUSINESS WITH BEEHIIV.

November 7, 2025
Unprompted review
beehiiv logo

Reply from beehiiv

Hi Pat,
Thanks for taking the time to leave us a review. Spam is a frustrating truth of email, but we work hard to maintain a safe and transparent platform. You can always report any abuse at www.beehiiv.com/report_abuse. -CG

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