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beehiiv Reviews 344

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the platform for its ease of use and intuitive design, making it simple to create and manage newsletters. Many users highlight the positive impact on their growth and monetization efforts, appreciating the built-in tools and features that streamline their workflow and help them reach a wider audience. The staff is frequently commended for being fast, thoughtful, and dedicated to helping customers. However, some people were dissatisfied with aspects of the website builder, finding it buggy or limited in customization options, especially on free or lower-tier plans. There were also occasional concerns regarding customer service, with some reviewers reporting slow responses, unhelpful generic replies, or difficulties accessing support without a paid subscription. A few customers also mentioned issues with account suspensions or being locked out of their accounts without clear explanations.

What people talk about most

Website

Customers generally express satisfaction with the website and its builder, highlighting its intuitive... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that the platform is generally easy... See more

Customer service

Clients share ambiguous opinions on customer service. Many customers praise the support team for being... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the team's responsiveness,... See more

Subscription

Customers consistently note ambiguous experiences with subscription. Many reviewers praise the platform for... See more

Based on these reviews

Rated 4 out of 5 stars

Beehiiv provides the newsletter model without platforming hate groups! I've had a great experience using beehiiv, and have achieved more growth in a month than I did on Substack in 7 months. I highl... See more

Company replied

Rated 5 out of 5 stars

With beehiiv, I'm able to easily monetize my newsletter, and turn around and invest those earnings right back into growing my audience through their boost feature. Plus I've never met a faster, more t... See more

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Rated 5 out of 5 stars

Just a first class outfit. They've made everything easier. We're a dev shop and fully versed on AI builds and there is just no way to grow your own and match the product they have created. From d... See more

Company replied

Rated 5 out of 5 stars

I was talking to a friend about setting up a newsletter together the other day, and when we were talking about things we wanted to do it was funny how often we said "oh, beehiiv does that already?"... See more

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Rated 5 out of 5 stars

I didn't know newsletter platforms existed a year ago. I thought I would need to create content, post to my website, and hope someone sees it. But my newsletter instructor introduced our class to... See more

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Rated 1 out of 5 stars

My account was closed without any prior warning, and I have lost access to all of my subscribers and posts. Additionally, I have lost over $4,000 in revenue due to this lack of access. The customer s... See more

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Rated 1 out of 5 stars

Support is slow, despite giving them multiple proofs, they still think I am sending cold emails using their platform to my subscriber list of 14,000 people though they are all real subscribers and... See more

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Rated 5 out of 5 stars

In previous roles, I've used a few newsletter and email tools. Primarily Mailchimp, Flodesk, and Customer.io. For an editorial newsletter especially, beehiiv blows them out of the water. Mailchimp a... See more

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Rated 2 out of 5 stars

Like the ease of sending out content. But website builder is buggy, not always intuitive - support videos are out of date and reference the old website builder and frustratingly user support is slow... See more

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Rated 5 out of 5 stars

Legendary app, legendary company. I work in the app day in and day out. It’s very full featured at this point. Customer support is amazing. Several times I have requested bug fixes or even whole new f... See more

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Rated 5 out of 5 stars

I was having major issues accessing and updating some upcoming posts. I was sweating a time crunch and having no luck. From a Slack post Conor came to my rescue. My situation didn't' make any sense.... See more

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Rated 5 out of 5 stars

When I first started on beehiiv, I thought I was going to write a newsletter about parenthood. Then realized I know nothing about it, and decided to pivot to music. Changing my title, my design, bas... See more

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Rated 5 out of 5 stars

I moved from another platform and my only regret is not doing it sooner. beehiiv’s onboarding—both one in the app and the weekly webinars they host—have made the transition so easy. Great tools, intui... See more

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Rated 5 out of 5 stars

I recently migrated my 13k list to beehiiv from Buttondown (I started my newsletter business at Substack). I am impressed by the way the onboarding went - I had a very particular problem w... See more

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Rated 5 out of 5 stars

Very happy with choosing Beehiiv. I was researching newsletter platforms, plus as someone who works in marketing, I'd used my fair share already. But Beehiiv had always stood out to me. It's now been... See more

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Rated 5 out of 5 stars

Started a newsletter/website about food history on beehiiv - very easy to get started on the free tier. Also nice to have multiple monetization options like ads and paid subs, though I'm still on the... See more

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Rated 5 out of 5 stars

I’ve had a great experience using beehiiv to write and publish my newsletter. The platform is clean, easy to use, and makes it simple to create professional-looking emails without needing to be a tech... See more

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Rated 5 out of 5 stars

beehiiv has been the biggest unlock in my business. Within the last year they got everything I needed to consolidate my business all under one roof. I migrated my website from squarespace to beehiiv,... See more

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Rated 1 out of 5 stars

Never signed up for this page, neither heard of it. Propably bought in email adresses to get their newsletters out. Now getting bombarded with useless emails. Even the link for cancelling the newslett... See more

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Rated 1 out of 5 stars

Reply response. Hi there, I've shared the email address connected to the account. When I click on help it says I need to be on a paid plan to speak to customer support. I've tried reaching out... See more

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Rated 1 out of 5 stars

The clunkiest BS software I have ever encountered. Even getting out is hard. The greatest example of US no consumer protection gen z garbage there is. They’re deliberately clunky because t... See more

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Rated 4 out of 5 stars

I'm still pretty new to Beeviiv. It's my first crack at publishing a newsletter (1900scrime.com). I've written a published novel and a business book and was a newspaper sports reporter in Minneapoli... See more

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Rated 1 out of 5 stars

I tried Beehiiv because their platform looked promising, and I genuinely wanted to evaluate its full capabilities. But here’s the problem: the 30-day trial doesn’t give you access to key feature... See more

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Rated 5 out of 5 stars

Beehiiv client for almost a year now, very happy with my decision. Awesome technology, constantly shipping more features and value, at incredible speed too. GREAT consistent and fast support from all... See more

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Rated 5 out of 5 stars

beehiiv is what I refer to as an Amazon and robinhood combined in one. They have a customer centricity of Amazon. They literally respond and listen to every single person and they have the product vel... See more

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Rated 5 out of 5 stars

I switched over from Kit a few years ago, because we have had better analytics dashboard that helped us scale faster on both the acquisition and engagement side, and I've never regretted the decision... See more

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Rated 5 out of 5 stars

I love that beehiiv has so many features to help me actually earn money from my content! It took some time to learn the platform and was a bit overwhelming at first because there was just so much you... See more

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Rated 5 out of 5 stars

Beehiiv pumps out my weekly newsletter without any problems. Not one customer (over 7700) has complained to us about difficulties in getting our content over the past year. They do exactly what they... See more

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Rated 5 out of 5 stars

I love using beehiiv!! I've been writing my newsletter on beehiiv for over a year, and one of the things that pleasantly surprised me the most was how they give you ads you can run in your newsletter... See more

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Rated 5 out of 5 stars

Beehiiv has been easy to use for a novice like me. It’s intuitive and makes creating great-looking newsletters simple and repeatable. I really like the analytics and the steady stream of new features... See more

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Rated 5 out of 5 stars

I am a new customer and had a specific request, regarding the API, that support at first couldn't assist me with. Without me pushing, they didn't give up and at the end the issue was solved. Even... See more

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Rated 5 out of 5 stars

I was a substacker, and I needed a space to deliver my content, that was free and open, and not algorithm based , nor put me into a position where I was forced to communicate with and moderate with... See more

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Rated 5 out of 5 stars

Have really enjoyed the platform as I've gotten started on my newsletter journey. Best value / feature density relative to cost esp compared to other providers... the ad network is by far the most com... See more

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Rated 1 out of 5 stars

They advertise a custom website and easy-to-use website builder as part of the free plan, which is where any sane person would start before deciding if they want to pay $500/year for the... See more

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Rated 5 out of 5 stars

Top notch across the board from product, team, customer experience and ease of use. Helped me scale my passion project into more than I could imagine. Excited to continue to be a power user and spread... See more

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Rated 5 out of 5 stars

I love using beehiiv - the platform is both intuitive and fun to use. I also love the ability to make money through the ad network! Being a customer feels like you're part of a community and I'm reall... See more

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Rated 1 out of 5 stars

While working on the site I was kicked out. I tried to log back in. It is clear I was hacked and the hacker changed my email address. I can no longer access my account (templates, subscriber... See more

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Rated 5 out of 5 stars

I migrated to beehiiv ~1 year ago and have seen my list grow 25% while being able to consolidate my tools and costs into one platform (email, website, analytics). This has been a massive win for my gr... See more

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Rated 5 out of 5 stars

They are hands down the best newsletter service out their. Their tools for design kick butt! On top of that, they make monetization a breeze. They refreshingly just want to help creators, not take a c... See more

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Rated 5 out of 5 stars

Have been using beehiiv for over a year and it's by far the best system out there. I started out using it for one newsletter, and now have an Enterprise account with 18 newsletters. Not sure why yo... See more

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Rated 5 out of 5 stars

I've been sending my newsletter The Daily Dad Joke through beehiiv for over a year now. It's been a great platform and they're always adding new things. It was super easy to set up my domain and start... See more

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Rated 4 out of 5 stars

I don't understand all the negative reviews posted here - it seems like the reviewers are the problem as they're not giving the full story. After switching to Beehiiv from MailerLite, I've had a... See more

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Rated 5 out of 5 stars

Beehiiv has made creating and delivering a newsletter really simple plus they keep adding options to help monetize with little effort. Do yourself a favor and keep it simple with Beehiiv...build your... See more

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Rated 5 out of 5 stars

Customer service & new features 5/5 I'm so impressed with the speed and level of support that beehiiv have been able to offer me. Their team has been amazing. Also this is the first tool I've us... See more

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Rated 5 out of 5 stars

I’ve used every major newsletter platform, but beehiiv is easily the best. I’ve been a user for two years, and the product is unmatched. I recently had a major account issue, and the CEO, Tyler,... See more

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Rated 4 out of 5 stars

I had a difficult time putting together my newsletter, but one message to technical support got me right back on track! The issue was how to insert an image, but technical support responded righ... See more

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Rated 5 out of 5 stars

before I used beehiiv, my blog used to live in a git repository 90% of the time I was copying and pasting code and fixing SEO and it was horrible, but when I switched to beehive. It’s now been 99% wri... See more

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Rated 5 out of 5 stars

Fast Response with Customer Service - Had an issue and wanted to shout out to Kevin S. for being quick, responsive, and very kind to see through the issue to the end. Great customer service experie... See more

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Rated 5 out of 5 stars

Beehiiv is super easy to use, and I love how much you can customize and design your newsletters exactly the way you want. The team is really responsive and open to feedback through their Slack Communi... See more

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Rated 5 out of 5 stars

I migrated from Substack to beehiiv, off of beehiiv, and then back to beehiiv and am now on the Max plan. My return to beehiiv should speak for itself: the support from the team and innovation of the... See more

Company replied


Company details

  1. Email Service Provider
  2. Internet Marketing Service
  3. Software Company

Written by the company

beehiiv is all the all-in-one publisher suite empowering creators to design, monetize, and grow their newsletters. Our mission is to pave the way for the next million creators, publishers, and companies to own and scale their audiences. Without writing a single line of code, creators can customize their newsletters and websites, track analytics, and manage referral campaigns. We give creators the tools they need and the simplicity they desire so they can focus on creating the best content for their audiences.


Contact info

4.1

Great

TrustScore 4 out of 5

344 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Such a great platform!

Hands down the best platform for building your newsletter. Amazing customer support, incredible product, and always delivering new features.

Would highly recommend!

January 6, 2026
Unprompted review
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Reply from beehiiv

Hi Brian,
Thanks so much for taking the time to leave a review. So happy to hear you're enjoying our fast Support team and the velocity we ship new features. Please don't hesitate to reach out in-app if you need us! -CG

Rated 5 out of 5 stars

Awesome support staff

Awesome support staff. Love the product. Would recommend

March 5, 2026
Unprompted review
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Reply from beehiiv

Hi Irakli,
Thanks for taking the time to leave a review! Super happy to hear you enjoy the fast Support, and we love seeing you in the Slack community. Thanks for being part of beehiiv and if you ever need us, please don't hesitate to reach out! -CG

Rated 5 out of 5 stars

Great for beginners

Great for a novice trying to get in the game! Loved my experience! Great interface! Will definitely recommend to others I know!

February 23, 2026
Unprompted review
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Reply from beehiiv

Hi Hera,
Thanks for taking the time to leave a review! Happy to hear you're digging the UI and see how great the platform can be for new creators. Excited to see how you grow and if you ever need us, please don't hesitate to reach out in-app! -CG

Rated 5 out of 5 stars

I moved from another platform and my…

I moved from another platform and my only regret is not doing it sooner. beehiiv’s onboarding—both one in the app and the weekly webinars they host—have made the transition so easy. Great tools, intuitive builder and they don’t take a cut of my earnings. Couldn’t recommend them enough. Buzz buzz!

March 3, 2026
Unprompted review
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Reply from beehiiv

Hi Elaine,
Thanks for taking the time to leave a review. Glad to hear your transition has been a smooth one and that you've had the chance to attend our webinars! (Everyone can join at beehiiv.com/virtual-events). Can't wait to see how you grow and thanks for being a part of beehiiv. -CG

Rated 5 out of 5 stars

Great customer support

I love beehiiv for content. I've tried other platforms –– beehiiv is the only one where the community is active and they actually listen to customer feedback (!!).

In my opinion, most important attribute of a subscription based company is listening to customers and making active efforts to retain existing customers. Thanks to the support team and Conor for making this happen :) very quick, competent, and friendly support

March 3, 2026
Unprompted review
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Reply from beehiiv

Hi Anna,

Thanks for taking the time to leave a review! So happy to hear that you can see our response to user feedback. (We're big fans of the Support team and Conor too). Please don't hesitate to reach out and thanks for being a part of beehiiv! -CG

Rated 5 out of 5 stars

Love the Ad Network

Fantastic company and product, I especially love the ad network. Recommend to all for their ease of use and customer service.

March 3, 2026
Unprompted review
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Reply from beehiiv

Hi Jc,
Thanks for taking the time to leave a review! So happy to hear you're loving the Ad Network--and we're very excited for some great updates that are coming down the pike. Thanks for being a part of beehiiv and if you ever need us, please don't hesitate to reach out in-app. -CG

Rated 5 out of 5 stars

Great customer service

Great customer service

January 12, 2026
Unprompted review
beehiiv logo

Reply from beehiiv

Hi Mike,

Thanks for taking the time to leave a review! (We’re big fans of {the Support team too. At beehiiv, we’re very proud of the team we’ve built and our best-in-class response times. Thanks for being a part of the platform, and if you ever need us, please don’t hesitate to reach out in-app! -CG

Rated 5 out of 5 stars

Easy and helpful!

Beehiiv made it easy to create and distribute my small newsletter I use to promote events around my community.

October 13, 2025
Unprompted review
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Reply from beehiiv

Hi there,
Thanks for taking the time to leave a review. beehiiv is a great home for tons of community newsletters, and we're happy to see it's working for you too! Please don't hesitate to reach out in the app if you ever need us. -CG

Rated 5 out of 5 stars

Beehiiv Trustpilot Review: 5 Stars for Newsletter Growth Tools, Automation, and Monetization

I’m a Beehiiv Registered Expert and I recommend Beehiiv to clients because it solves the real problems that stop newsletters from growing: friction in publishing, messy audience management, and scattered tools.

Beehiiv keeps everything under one roof: writing and sending, landing pages and signup forms, subscriber organization, automation, and monetization. The editor is clean, the workflow is reliable, and the platform is built around growth instead of just “sending emails.”

What I see consistently is that clients publish more consistently because Beehiiv is simple to operate, and they get better at building an audience because the growth features are native to the platform.

No software is perfect, but Beehiiv is the newsletter platform I’m most confident putting clients on when the goal is to build a real media asset, not just a mailing list. 5 stars.

March 3, 2026
Unprompted review
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Reply from beehiiv

Hi Jennifer!
Thanks so much for taking the time to leave a review. Ecstatic to have you as an Expert and that you feel confident enough to bring your clients in! Appreciate you and excited to see what comes next. - CG

Rated 5 out of 5 stars

Best option for newsletters with Beehiiv

Beehiiv has made creating and delivering a newsletter really simple plus they keep adding options to help monetize with little effort. Do yourself a favor and keep it simple with Beehiiv...build your list, hit the inboxes, deliver value and add additional monetization. Best platform out there for newsletters.

March 2, 2026
Unprompted review
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Reply from beehiiv

Hi Sandy,
Thanks for taking the time to leave a review! So happy to hear you're loving the straightforward approach beehiiv takes, and that you're monetizing! Can't wait to see you grow and thanks for being a part of beehiiv. -CG

Rated 5 out of 5 stars

Do you even newsletter bruh?

There’s something to be said about keeping things simple. beehiiv makes running a newsletter a pleasure. Building a subscriber base and running a lean business has been a delight! I mean do you even newsletter bruh? Keep on doing what you’re doing!

February 27, 2026
Unprompted review
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Reply from beehiiv

Hi Drew,
Thanks for taking the time to leave a review! We newsletter, bruh! Glad to hear you're enjoying the intuitive platform and thanks for being a part of beehiiv. - CG

Rated 5 out of 5 stars

Great user experience

Great customer service, secure and scalable platform, strong tools that are easy to use, and an overall positive user experience. Tyler is a great founder and leader, and he does a great job building a proper team to operate this platform. I’d recommend Beehiiv to anyone looking to start a newsletter.

February 27, 2026
Unprompted review
beehiiv logo

Reply from beehiiv

Hi Dan,

Thanks for taking the time to leave us a review. I’m so excited to hear you’re loving the platform. We're fans of Tyler, too, and are super proud of the team we've built. Wishing you all the best in your newsletter journey, and if you ever need us, please don’t hesitate to reach out in-app! -CG

Rated 5 out of 5 stars

Great product & support

Really great product and customer support. They're always adding more and more functionality.

February 27, 2026
Unprompted review
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Reply from beehiiv

Hi Priya,

Thanks for taking the time to leave us a review. I’m so excited to hear you’re loving the app and the Support team! We’re constantly launching new features (recent updates are at product.beehiiv.com) and are more excited than ever for the things to come. Wishing you all the best in your newsletter journey, and if you ever need us, please don’t hesitate to reach out in-app! -CG

Rated 5 out of 5 stars

beehiiv is the best newsletter platform…

beehiiv is the best newsletter platform on the market. I constantly recommend it to others because they listen to their users and are really tapped into their needs right now. Though it's new compared to platforms like Kit or Substack, its evolution and new features continue to impress me. If you're looking to build a media business, beehiiv should be your first and only choice.

February 26, 2026
Unprompted review
beehiiv logo

Reply from beehiiv

Hi Alexa,

Thanks for taking the time to leave us a review. I’m so excited to hear you’re loving beehiiv. We’re constantly launching new features (recent updates are at product.beehiiv.com) and like you mentioned, these updates and new features are super-influenced by user feedback! Wishing you all the best in your newsletter journey, and if you ever need us, please don’t hesitate to reach out in-app! -CG

Rated 1 out of 5 stars

Account deactivated without reason, impossible to cancel, predatory charges

I subscribed to beehiiv's Scale plan at $169/month. Without any warning, explanation, or prior notice, my account was deactivated — yet beehiiv continued charging me $169 every month regardless.

When I tried to cancel the subscription, I discovered there is no cancellation button anywhere in the account settings. The option simply does not exist. I am being charged for a service I cannot access and cannot cancel.

Their support was completely unhelpful and provided no resolution. This is a deliberate dark pattern — they deactivate your account while keeping the billing running, and make cancellation impossible by design.

As an EU customer, this violates:

EU Directive 2011/83/EU — the right to cancel digital subscriptions

EU Directive 2005/29/EC — hiding a cancel button is an illegal unfair commercial practice

Basic consumer rights — charging for a deactivated, inaccessible account is fraud

I have been forced to file a PayPal dispute, report them to Stripe as a fraudulent merchant, and escalate to EU consumer protection authorities just to stop being charged.

This is not a platform — it is a billing trap. They take your money, deactivate your account, and make it impossible to leave. Zero stars if I could.

February 26, 2026
Unprompted review
beehiiv logo

Reply from beehiiv

Hi Dominic and Kestutis,

Thanks for taking the time to leave us a review. I see you've been in touch with our Deliverability and Compliance team. After a review by our team, accounts may be blocked due to user actions that were found to be in violation of our Terms of Use. We don’t take this decisive action lightly, but do so to help maintain the security and integrity of our platform. You can review our Terms of Use and Acceptable Use Policy at the URLs below:

https://www.beehiiv.com/tou

https://www.beehiiv.com/aup

For security reasons, we’re unable to provide further specifics regarding any account blocks due to term violations.

Finally, if you or anyone ever needs to update their Billing information, they can do so by heading to Settings>Billing & Plan in your beehiiv dashboard.

Thank you for giving beehiiv a try and we wish you well in your newsletter journey. -CG

Rated 5 out of 5 stars

Incredible customer service

Incredible customer service - 0% commission on earnings.

The best newsletter software for creators, the team is always super fast with support tickets and the opportunities through the AdNetwork are very valuable if you are just starting out your newsletter and trying to monetise. Couldn't recommend more.

February 26, 2026
Unprompted review
beehiiv logo

Reply from beehiiv

Hi Giota,

Thanks for taking the time to leave us a review. At beehiiv, we’re very proud of the team we’ve built and our best-in-class response times. So happy to hear you're loving the Ad Network and thanks for being a part of the platform. If you ever need us, please don’t hesitate to reach out in-app! -CG

Rated 5 out of 5 stars

Makes me more than it costs

Good CS, easy to use tools, don't take a cut of your earnings, makes me more than it costs. 5/5

February 24, 2026
Unprompted review
beehiiv logo

Reply from beehiiv

Hi Luke,

Thanks for taking the time to leave us a review. With our tiered pricing and yearly discounts, we’re excited to keep offering an affordable platform built for growth! I know you have a few options when it comes to platforms (even though we’re our favorite) and appreciate you choosing beehiiv. Thanks for being a part of beehiiv, and if you ever need us, please don’t hesitate to reach out in-app! -CG

Rated 5 out of 5 stars

Just a first class outfit

Just a first class outfit. They've made everything easier. We're a dev shop and fully versed on AI builds and there is just no way to grow your own and match the product they have created. From deliverability to a built in ad network and and api that allows for customizations galore, it's exactly what we were looking for.

Side Note: I did the dumbest thing ever and deleted our entire workspace while attempting to remove a single newsletter from our account. I hit up Jake on slack and he had us back up and running in less than 30 minutes.. most of that 30 minutes was me panicking trying to figure out who to contact.

February 20, 2026
Unprompted review
beehiiv logo

Reply from beehiiv

Hi Jeff,

Thanks for taking the time to leave us a review. So happy to hear you're enjoying beehiiv. And no worries! Who among us hasn't accidentally deleted a whole something? Glad to hear Jake had you back up and running in no time. Thanks for being a part of the platform, and if you ever need us, please don’t hesitate to reach out in-app! -CG

Rated 1 out of 5 stars

Do not waste your time and money

Do not waste your time and money. I am glad I did not sign up for the paid version. They just decided to lock down my account, with zero help from the customer support to reopen it.
It looks like a scam.

February 18, 2026
Unprompted review
beehiiv logo

Reply from beehiiv

Hi Zoltan,

Thanks for reaching out. After a review by our team, accounts may be blocked due to user actions that were found to be in violation of our Terms of Use. We don’t take this decisive action lightly, but do so to help maintain the security and integrity of our platform. You can review our Terms of Use and Acceptable Use Policy at the URLs below:

https://www.beehiiv.com/tou

https://www.beehiiv.com/aup

For security reasons, we’re unable to provide further specifics regarding any account blocks due to term violations. Thank you for giving beehiiv a try and we wish you well in your newsletter journey. -CG

Rated 5 out of 5 stars

Very professional and informative…

Very professional and informative dashboard

February 14, 2025
Unprompted review
beehiiv logo

Reply from beehiiv

Hi Ihatisamul,

Thanks for taking the time to leave us a review. I’m so excited to hear you’re loving our enhanced analytics dashboards!! We’re constantly launching new features (recent updates are at product.beehiiv.com) and are more excited than ever for the things to come. Wishing you all the best in your newsletter journey, and if you ever need us, please don’t hesitate to reach out in-app! -CG

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