Babla's Jewellers Reviews 1,553

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I trust Niral implicitly and will continue to use Bablas with my watch in memory of my Mother. The service is second to none and he is always polite. Fabulous service from a quality busi... See more

Company replied

Rated 5 out of 5 stars

Bought a mechanical cuckoo clock. They were very helpful with pre-purchase information. The clock was sent promptly and received on time in good condition. I’m happy to recommend them.

Rated 5 out of 5 stars

The wrong item was delivered by mistake , one Drama free phone call and Bablas had it sorted free of charge in a couple of days , extremely helpful and as I said no Drama , just an efficient fast and... See more

Rated 5 out of 5 stars

Absolutely delighted with the first class service given. My darling wife's Armani watch hadn't worked for several years after being looked at by a Horologist who declared it as irreparable and its n... See more

Company details

  1. Watch Store

Information provided by various external sources

Provide a professional watch repair service on premises, in addition to authorised sales of cK Calvin Klein, Swatch, Casio watches and many more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Fabulous abd Professional

I have used this Company many times and it never fails to deliver. As I was in London I booked an appointment which was a professional experience, a lovely gentleman behind the name and not only extensive knowledge of all products- what a great shop. I decided to have my watch returned by post and it arrived in the North before 1.00pm the following day, beautifully wrapped and protected. I would not hesitate to wholeheartedly recommend Bablas. Thank you so much.

July 23, 2024
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Rated 5 out of 5 stars

Highly recommended

I have bought watches from Bablas and over several years have always used them for items needing repair or battery replacement. Service has always been excellent - knowledgeable and skilled repair and sales staff - with excellent arrangements for postage to and from their premises. Sometimes, by prior arrangement, we have been able to wait while batteries have been replaced. Highly recommended.

March 16, 2024
Unprompted review
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Reply from Babla's Jewellers

Thank you for your kind feedback and loyalty over the years :)

Rated 5 out of 5 stars

Recent purchase of

Recent purchase of. Tissot watch was an experience beyond any expectations. Excellent staff knowledge, polite and highly professional. Great communication. fantastic price. Thanks..

February 6, 2024
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Rated 5 out of 5 stars

Omega Seamaster service/repair

Was concerned about sending my watch to Babla's has had never heard of them but they have good reviews so went for it. My Omega seamaster lens was misting up and Babla's suggested a full service which includes replacing all seals which they felt was likely cause of lens misting up. So secure packaging arrived and sent watch off. Babla's had a look at my watch and confirmed a service would solve problem and as part of service watch would be water tested. 10 weeks later and watch has been returned again in secure packaging. Really pleased as my watch has alot of sentimental value to me aswell as being a great watch. I would definitely use Babla's again and would highly recommend. Note a local jewellers (Midlands) was quoting £200 more to send my watch back to Omega for a service with a 45 week lead time. So pleased I went with Babla's. Thank you very much.

November 8, 2023
Unprompted review
Rated 5 out of 5 stars

I had a rado watch that stopped working…

I had a rado watch that stopped working and after the friendly staff had reviewed they had fix my problem. Note all even if a battery change don’t use unauthorised shops as they don’t know what delicate peice of watch it is luckily it was a minor fix and babla has resolved the issue

October 4, 2023
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Rated 5 out of 5 stars

Very pleased.

Online, they were…
Very communicative.
Extremely helpful.
Reasonably priced.
Efficient.
Overall it was a no hassle experience; I game them my watch, they fixed it, I paid them, they returned my watch.

Would I use them again? Yes.
Would I recommend them? Again, yes.

They might well be a miserable bunch of sods (in person) but from the comfort of my own home they were fantastic.

10/10 👍

September 26, 2023
Unprompted review
Rated 1 out of 5 stars

scammers !!! When i got a full refund !!

I bought a watch in this store. I reported that the watch was not working properly. I had to return at my own expense. The watch was sent back after 2 weeks with information that it had been repaired. The return shipping costs were refunded to me.

After two days, I reported that the watch was still working incorrectly (time was delayed). Additionally, while repairing the watch, the store scratched the place where the batteries are replaced. This scratched metal scratches my skin. Watch I still do return . I asked the store that this was the second return. The store does not want to comment on the matter. Please give me my money full refund. It is unfair. I had to return it at my own expense and then you are making a problem of returning my money.

Reply !

I don't think your answers make sense. If needed, I can take photos of our email correspondence.

you wrote that you did not receive the watch when the tracking number showed that it had been delivered. When I return you didn't send me the print label. I had to wait 2 weeks for a refund cost of postage .

You sent the watch repaired (I received the watch again, broken and damaged by you, with scratched metal that damaged my skin when . I think this conversation makes no sense. If you were honest from the beginning, I think my opinion would be positive.

Many thanks .

July 16, 2023
Unprompted review
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Reply from Babla's Jewellers

Thank you for your feedback. We are sorry to hear you have not been satisfied with your purchase.

When a further issue was reported to us, a return label was sent to allow you to return your purchase for assessment without cost to you.

It is with regret you have chosen to provide feedback without allowing us to receive the return and address the issue. A full refund has now been provided.

Rated 5 out of 5 stars

Recent service of my Rado

Recent service of my Rado was handled very professionally and I am pleased with the results. Would not hesitate to recommend.

NB: it can take a few weeks, so make sure you have a spare watch you can use in the meantime!

August 29, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing Job on my very old Gucci watch…

Amazing Job on my very old Gucci watch which I had put to the back of the drawer never to be worn again as it wasn't working, glass was scratched and the case marked. The work Bablas have done on it has restored it to new - its amazing and looks as good as the day it was given to me. Fantastic work!

August 15, 2023
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Rated 5 out of 5 stars

Amazing service

Amazing service, having booked an assessment appointment they actually offered to do the work while I waited and my watch looks as good as new!

March 4, 2023
Unprompted review
Rated 5 out of 5 stars

BABLA’S jewellers of distinction

Recent purchase of. Tissot watch was an experience beyond any expectations. Excellent staff knowledge, polite and highly professional. The whole purchasing experience was one I will cherish for a long time and will be my first port of call for any future needs. Highly recommended

February 23, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant

Great communication. fantastic price. Next day delivery.. I'll definitely be using bablas jewellers again for my next watch purchase.. Thanks..

January 4, 2023
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Rated 5 out of 5 stars

SERVICE ABOVE AND BEYOND

I have always used Bablas for my watch battery replacement. This time I needed a watch service (I have had the watch over 15 years). I had no idea of the complexity of the job and did not read the advice given to me by Bablas which was for several weeks. Totally my fault - but kept in touch with them nervously especially with my holiday looming. The team pulled out all the stops and I received my fully serviced watch (in fabulous condition) some 5 weeks early. I cannot thank them enough and would never go to anyone else for any jewellery requirements. Well done to all of your team.
Wendy - Bournemouth.

September 6, 2022
Unprompted review
Rated 4 out of 5 stars

Longines battery change and check-up

I visited Bablas for a 90 minute battery change for my 30 year old basic Longines quartz. I was advised it would cost £50 to test its electronics and splash protection and change the battery. Apparently Longines accredited, I trusted that my £50 would be well spent, if only for the reassurance that all was ok with the watch. Sure enough, 90 minutes later and with £50 less in my bank account, I was told all was well with the electronics and that the battery had been changed. I was also told to avoid anything more than accidental occasional splashes with water.
I'm writing the review to say that Bablas were charming, charged what they said they would and gave me my watch back as promised 90 minutes later.
I did not get any report as such, rather a brief mention that the electronics were ok on my receipt.
Be aware that this is very much a situation in which you, as the customer, must trust what Bablas tells you about your treasured item. I chose to do so. Time will tell if my trust is well judged and well placed. I sincerely hope so - because I could have got a battery change for a fiver in any number of more local retailers. Let's hope they are as expert as they advertise they are.

June 9, 2022
Unprompted review
Rated 5 out of 5 stars

Repair to a broken buckle ring.

I had a gold ring which had worn thin over the years and was fractured in two places, leaving it unfit to wear.
I took it to Babla's and they gave me a detailed explanation of what they could do, together with an estimate.
I accepted the estimate and I collected my ring today. I am absolutely delighted with the result!! Not only does the repair look seamless, but they also cleaned/polished it so that it looks like new. (It was a gift in 1975).
I thoroughly recommend Babla's for their professional service and the quality of their workmanship.

Gerry McGuigan
Wembley HA9.

May 25, 2022
Unprompted review
Babla's Jewellers logo

Reply from Babla's Jewellers

Thank you for your kind feedback.

I am glad to hear you are delighted with the repair to the ring. Our number one priority is to ensure the customer has an experience worth remembering.

We are able to carry out repairs to gold or silver jewellery by giving the utmost care and attention combined with technical expertise.

Thank you again.

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