Great support for the process, available anytime, any day! Delivery was long as we opted for the cargo instead of plane, but it's on us. Package arrived in an extremely safe and strong wooden box,... See more
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Received our marios side tables for our baby room and they are soo cute. Love them delivery was fast around 9 days thr only reason it was delayed as we were not home when ups came to deliver and they... See more
Company replied
A scam Chinese company. Avoid. I bought a chandelier that looked nothing like the pictures. They pretend to be based in England, say they'll deliver in 5-7 days. In reality it took a month to come, I... See more
Company replied
Bought 80 floor puzzle tiles for kids when i came hone today my door was fully covered with cartons to my joy. Very well packed and we immediately assembled all of them it was the terazzo mosaic foam... See more
Company replied
Company details
Written by the company
BabiesDecor is a global marketplace in premium home and kids' room decor. Our extensive range of high-quality furniture, captivating wall art, exquisite statues and sculptures, elegant lighting solutions, and beautiful wallpapers are designed to transform your living spaces. Serving discerning customers in over 220 countries and regions, including the USA, Europe, Australia, and Canada, BabiesDecor is dedicated to providing exceptional products and unparalleled service. Transform your home into a stunning showcase of style and comfort with BabiesDecor.
Contact info
20-22 wenlock road, N17GU, London, United Kingdom
- info@babiesdecor.com
- www.babiesdecor.com
3.8
Great
49 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Mesmerising Moon!!
Great support for the process, available anytime, any day!
Delivery was long as we opted for the cargo instead of plane, but it's on us.
Package arrived in an extremely safe and strong wooden box, perfectly protected!
We ordered the moon in 120cm and the result is fantastic, the effect is so real! We love it!
April 8, 2026
Unprompted review
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Love my Pink Panther art
Great service, quick delivery and love my Pink Panther art.
April 14, 2026
Unprompted review
If I could give 10 stars I would
If I could give 10 stars I would! What an amazing company. They texted me a proof of my wallpaper which looked great, especially since it was for a 23’ wall. They were kind enough to make an edit for me and then shipped it right out! They are quick to respond and super helpful. I will definitely order again and refer to friends.
July 4, 2025
Unprompted review
Received our marios side tables for our…
Received our marios side tables for our baby room and they are soo cute. Love them delivery was fast around 9 days thr only reason it was delayed as we were not home when ups came to deliver and they didnt left a card but babiesdecor support helped as they contacted me same day to inform about this so we collected. Nice people to deal with
April 24, 2025
Unprompted review
Reply from BabiesDecor
Thank you so much for your lovely feedback! We're thrilled to hear you love your Mario side tables and that they look adorable in your baby's room. We're also glad we could assist quickly with the delivery situation — your kind words mean a lot to us. If you need anything else, we’re always here to help. Wishing you and your family lots of happiness in your beautifully decorated space!
Got oir sofa set yesterday
Got oir sofa set yesterday. The comfort is amazing its very comfy just like we wanted. A big thanks to you Sasha for listening to me and taking care of the tony details.
April 25, 2025
Unprompted review
Reply from BabiesDecor
Thank you so much for your wonderful feedback! we are truly happy to hear that you’re loving your new sofa set and that it’s just as comfortable as you hoped. It was a pleasure working with you and making sure every detail was perfect. If you ever need anything else, we are always here to help. Enjoy your beautiful new space!
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I bought a wallpaper for my baby but…
I bought a wallpaper for my baby but when i received it it was completely différent from thé picture on the web site. I asked for a refund but they say it is not différent even if i prooved it with pictures … they don’t want to gobe my money back it is a shame.
April 5, 2025
Unprompted review
I would not give this company even one…
I would not give this company even one star. I think this company is not only misleading but a complete scam. They don’t care about the customers wish in regards to the fabric and colour. They are full of lies. Do not trust them at all. I ended up with a sofa with poor fabric quality and wrong colour. They say it’s the light that makes the colour look different? Absolute rubbish. I wanted beige and ended up with dark brown. They don’t care and say I should upholster it with my own coat.
SCAM in every way. Avoid !!!!
March 20, 2025
Unprompted review
Reply from BabiesDecor
Dear Charlott,
We're sorry to hear about your experience. Our team made every effort to ensure the product was created according to your specifications, and the color and fabric details were confirmed before production. We believe the product delivered meets the agreed-upon order. While we understand your concerns, we do not believe the issue reflects a mistake on our part. Thank you for your understanding.
Great contact
Great contact. Very responsive. Nice products. However, it should be clearer that the products are imported from outside the EU and therefore Subject to additional custom duties.
March 2, 2025
Unprompted review
Reply from BabiesDecor
Thank you, Bartlomiej! We appreciate your feedback and are glad you’re happy with our communication and products. We understand that customs duties can be an important consideration, and we’ll work on making this information clearer. If you have any questions, we’re always here to help!
My shipment was cancelled. No refund so far
My shipment was cancelled, but I received no notification. I requested a refund when I found out and got no reply so far.
Update: They answered they would send the product again. I asked for a refund, and they have not replied after weeks. This is clearly a scam site.
Update 2: I see they replied to this review as if they took care of my case. Make no mistake: I had to file a claim through my bank, and only then they proceeded to make a refund. One month has passed since I made the purchase. They never bothered to take action until now.
February 27, 2025
Unprompted review
Reply from BabiesDecor
Dear Concha,
We’re sorry to hear about the confusion regarding your shipment. After reviewing your order, we found that the issue was caused by a missprint on the shipping label, which resulted in the cancellation of the shipment by the courier. However, we processed your refund on March 20th, and a confirmation email was sent to you automatically. Please note that refunds can take 3 to 5 business days to clear from the date of the refund. We apologize for any inconvenience this has caused and appreciate your patience in this matter.
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Good quality chandelier and easy to…
Good quality chandelier and easy to install and the wallpaper quality is super thank you for everything
February 7, 2025
Unprompted review
Reply from BabiesDecor
Thank you, Myra! We're so glad to hear that you’re happy with the chandelier and wallpaper quality. We appreciate your support and are always here if you need anything!
Reply from BabiesDecor
Merci beaucoup, Guy ! Nous sommes ravis que la qualité vous ait satisfait. Si vous avez besoin de quoi que ce soit d'autre, n'hésitez pas à nous contacter !
very good costumer support
very good costumer support - there was a minor problem and they solved it very professional
October 11, 2024
Unprompted review
Reply from BabiesDecor
Thank you so much for your kind words! We're thrilled to hear you had a positive experience with our customer support team. We’re always here to help and ensure any issues are resolved professionally. Looking forward to serving you again soon!
Quality is on point and support staff…
Quality is on point and support staff was very cooperative. The sofa i ordered was delivered safely and as per my instructions was made exactky as i wanted. Thank you
August 9, 2024
Unprompted review
Reply from BabiesDecor
Thank you so much for your kind words! We're thrilled to hear that you’re pleased with the quality of your sofa and that our support staff was able to assist you effectively. It was our pleasure to ensure your order was made to your exact specifications and delivered safely. Your satisfaction is our top priority, and we’re glad we could meet your expectations. If you ever need anything in the future, please don’t hesitate to reach out. Thank you for choosing us!
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Fast delivery and packaging was secure…
Fast delivery and packaging was secure which was my buggest worry. Support lady was amazing as she kept me regularly informed fron production to dispatch. Quality of the chandelier is perfect and the remote feature 10/10 Thank you guys will bookmark your site.
August 2, 2024
Unprompted review
Reply from BabiesDecor
Thank you so much for your wonderful review! We're thrilled to hear that you had a positive experience with our fast delivery and secure packaging. It's great to know that our support team kept you informed throughout the process. We're delighted that you love the quality of your chandelier and the remote feature. Your satisfaction is our top priority, and we appreciate your kind words and for bookmarking our site. Thank you again for choosing us!
Trustworthy people to deal with
Trustworthy people to deal with. Got a floor standing bohemian 180cm tall lamp and a staircase chandelier. The support they provide is much in depth not only i was to my shock shown a testing video after production of both and a close video to show the finishing of the chandeier as it was an 80 heads large chandelier. We are very happy with our order recieved and installed today. Thank you for the remote as it makes it much easier for switching the light between 3 shades. A deaerving site for 5 stars
July 26, 2024
Unprompted review
Reply from BabiesDecor
Thank you so much for your wonderful review! We're thrilled to hear that you're happy with your floor-standing Bohemian lamp and staircase chandelier. It's great to know that our support team exceeded your expectations with the detailed testing and finishing videos. We're glad you found the remote convenient for switching between the 3 shades. Your satisfaction is our top priority, and we truly appreciate your 5-star rating. Enjoy your new lighting, and we look forward to serving you again in the future!
Ordered a monopoly large size…
Ordered a monopoly large size millionaire art amazing quality really premium will come again for more thanks for the support to keep me informed throughout
July 22, 2024
Unprompted review
Reply from BabiesDecor
Thank you for your fantastic review! We're thrilled that you loved the large-size Monopoly Millionaire art and found the quality to be premium. We're glad our support kept you informed throughout the process. We look forward to your next visit!
A pleasent buying experience
A pleasent buying experience. Got a clothes hanging station very classy and the quality and weight tells it high quality. I can trust them for future purchases. Thank you Sasha
July 19, 2024
Unprompted review
Reply from BabiesDecor
Thank you for your lovely review! We're happy to hear that you had a pleasant buying experience and that you're pleased with the clothes hanging station's quality and design. Your trust means a lot to us, and we look forward to serving you in the future.
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You misrepresented the product
I never received a refund and you declined a return. Nice try.
You misrepresented the product. The quality looks like it came from a dollar store. Was looking to upgrade my island lights but the ones I have now are far superior. You do not warn people at checkout FINAL SALE. You should be ashamed that you sell garbage and I am out over $450.
June 2, 2024
Reply from BabiesDecor
Thank you for sharing your feedback. We value our customers' opinions and take them seriously. However, we feel it’s important to address several inaccuracies in your reviews placed from multiple accounts for no reason as you have your money back as you have falsely claimed chargeback through your bank by telling them this is unauthorised transaction which is miss leading when every communication was transparent and in writing in between.
You have kept the item -Filed a charge back with your bank by giving them the reason as unauthorised transaction means not done by you - Then got your money back
We are committed to providing high-quality products and excellent customer service. We hope you will take this opportunity to resolve the situation fairly. Should you wish to discuss this matter further, please feel free to contact us directly. We take all feedback seriously and always strive to resolve any issues promptly.
This will be our final communication on this matter. We have already contacted the relevant authorities, including our fraud and compliance team, and will be escalating this issue if the duplicate reviews are not removed and the second one is not corrected. We are a family-run business, and we take our reputation very seriously. We will not hesitate to involve Trustpilot and other parties to ensure the truth is represented.
Poor quality & no return policy
We ordered a lamp through the company's website but unfortunately the lamp that arrived did not match the one advertised. The quality is poor and when we tried to return the product, they refused. BEWARE ... all their products are on sale so they will never handle a return or refund.
June 5, 2024
Unprompted review
Reply from BabiesDecor
Thank you for sharing your feedback. We value our customers' opinions and take them seriously. However, we feel it’s important to address several inaccuracies in your reviews placed from multiple accounts for no reason as you have your money back as you have falsely claimed chargeback through your bank by telling them this is unauthorised transaction which is miss leading when every communication was transparent and in writing in between.
You have kept the item -Filed a charge back with your bank by giving them the reason as unauthorised transaction means not done by you - Then got your money back
We are committed to providing high-quality products and excellent customer service. We hope you will take this opportunity to resolve the situation fairly. Should you wish to discuss this matter further, please feel free to contact us directly. We take all feedback seriously and always strive to resolve any issues promptly.
This will be our final communication on this matter. We have already contacted the relevant authorities, including our fraud and compliance team, and will be escalating this issue if the duplicate reviews are not removed and the second one is not corrected. We are a family-run business, and we take our reputation very seriously. We will not hesitate to involve Trustpilot and other parties to ensure the truth is represented.
Easy to use website had no difficulty…
Easy to use website had no difficulty ordering. Lava pendant floor lamp quality is perfect a very refined glass and the light has an amazing effect. Very satisfied.
July 4, 2024
Unprompted review
Reply from BabiesDecor
Thank you for your wonderful review! We're delighted to hear that you found our website easy to use and that you're pleased with the quality of the Lava pendant floor lamp. We're glad it adds the perfect touch to your space. Your satisfaction means a lot to us!
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