Audley Travel - USA Reviews 

We had a great trip organizer with Talia B. She put together a wonderful itinerary and communicated very well. Would use Audley again.

This was my first trip to Japan. I have traveled to a great many places but honestly this trip made me a little nervous. Jennifer took the time to research everything I wanted to do and built an exceptional trip around my wants. She answered all of my questions and made sure I felt confident for this trip. It's obvious she knows a great deal about Japan because she put me in excellent hotels and made sure my guides matched with me. I had a fantastic time on my trip and I can't wait to go again!

Both Talia and Julia helped us with our bespoke 2 week trip to Australia. I went with my sister and we both throughly enjoyed our experience. The travel itself was spot on. We did several internal hops to various cities and they all went off without a hitch. We did four sites in 2 weeks. The local guides that were set up for us were fantastic as was each outing set up by Audley. From climbing the Sydney Bridge, exploring the cave drawings at Ayres Rock, petting a koala bear, to seeing fairy penguins return to their nests on a wild beach, it was all together magical. I cannot praise the the agents enough. This is a class act travel agency that I entrusted to make a lifelong dream come true. They came through with flying colors.

Thank you! For the opportunity to brag on my agent( Lily Cohen) a lil bit. To beginning to the end. , she was always making sure my trip would go smooth and my needs are met. She listened to my adventures that I was listening to and put into actions. From my flight to my return home. Everything in great details, addresses to ph# numbers. I went to the U.K/ Scottland. ( just wonderful ( making sure I had everything to make everything enjoyable and that it was. I'm very greatful for the company !! They have their stuff together. I even had a meeting and great person once I got there to make sure I'm OK. Thats huge. This is my second time using audrey!! They Rock as well as my Agent( Lily Cohen) remember that name!! Thanks Sooo much!! Judith & Daniel Balls

My experience with Audley was phenomenal. This company completely exceeded my service expectations on helping me plan my first solo trip to Sydney, Australia. I appreciated how well they listened to my preferences during our pre-planning call and then curated an itinerary that was tailored to all of my personal enjoyment. I loved Sydney and would highly recommend Audley if you’re seeking personalized, exceptional service to make your next adventure a truly memorable and magical experience.

I'm so pleased and thankful that I found Audley Travel. In 2025 my husband and I wanted to travel to Italy in the summer of 2026 to celebrate my husband's birthday. Italy has been on my husband's wish list, forever. We had not traveled to Europe before and honestly did not know where to start. But we knew we wanted our trip to be special and memorable. I came across Audley's website, it was beautiful and informational. I called and got introduced to our wonderful agent, Rebecca Mechura, which she specializes in Italy's region. Rebecca listened very intently from our very first phone call. She asked what we wanted to experience and all the details. Afterwards, Rebecca made suggestions and gave tips. Always reassured us that she would work hard at putting together a trip to our satisfaction. Rebecca put together an awesome package and itinerary within our budget. It took a few revisions to align the details to our satisfaction, but Rebecca was patient, always helpful and kind. The planning of our trip was a little less than a year out. Rebecca kept in regular touch, always promptly getting us all the information needed and always available for any questions that popped up.
When trip time arrived and we were actually in Italy, every single detail from the time we landed to arriving back, state side was absolutely "perfect." The excursions, sightseeing, tours, transportation, accommodations, recommendations were all more than we expected. Our experience with Audley Travel exceeded our expectations and we can't speak highly enough about the service and personal care we received from Rebecca Mechura. Audley Travel will definitely be our "go to" when wanting a luxury, memorable travel experience. We hope to be clients for life. 😊

Would have preferred to give this company zero stars, but not an option. Poor communication, lousy customer service and a concern for my safety led me to cancel my 28 day trip and forfeit my significant deposit. I too was taken by the high ratings on this site for Audley Travel. I briefly looked at the comments for the one star ratings and assumed they were one-off events. After walking away from my deposit, I returned to the reviews and realized a number of the 2 and 3 star reviews had similiar and often even more complaints than those of us in the 1 star category. My conclusion: as with anything, statistically, some things will go wrong for some folks. The question is will you be one of them? This company seems to either do things really well or really badly. I could never tell if it was just the individual agent I worked with or part of the corporate culture that encouraged poor customer service by default. Some my issues were r/t my inexperience w/ this type of international travel. I decided to go w this group as I wanted to travel solo and thought they would proactively offer help through the process, esp for the price of their services. I did eventually request to talk w/ a supervisor who was as helpful as the situation would allow - lesson learned, should have requested to talk w/ them the minute the agent dropped the ball on communicating w/ me.

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"An absolute 5-star experience in Northern Spain! Our agent, Erika Jolie, was fantastic. She meticulously reviewed every detail with us multiple times before our departure to guarantee a glitch-free vacation. In an era where traveling is often a hassle, this trip was entirely seamless. The hotels, private drivers and guides were top-notch, and every single detail went smoothly. We would definitely use Audley Travel again!"

Our experience was fantastic with Audley Travel, made even better by our travel specialist, Sarah Quigley.
She was our contact person and guided us through the process for about a year, always knowledgeable and patient.

Once in Italy and Greece, everything went flawlessly. The drivers and guides were excellent; the hotels were spectacular and everything else was on time and executed perfectly.

Our experience was made even better by the team at Audley and their Euorpean partners.

All concerns about responsiveness have been amicably resolved.

Everything about the trip was fantastic. Eric's planning went above and beyond anything I expected. Can't say enough about him and the trip

We couldn’t be happier with the way our African safari and beach vacation turned out! From start to finish, Stephanie made the entire process effortless. She has an incredible amount of knowledge and expertise, was attentive to every detail, and truly listened to what we wanted from our trip.

What impressed us most was how quickly she organized everything we wanted while staying within our budget. Every detail was clearly explained, and everything was exactly as described.

The accommodations she selected were perfect and exceeded our expectations, and the excursions were absolutely fabulous. We felt confident and safe throughout the entire trip because everything was so well planned and clearly explained.

This was truly a dream vacation, and we came home with so many incredible memories and stories that we’ll be sharing for years to come. We would highly recommend Stephanie and Audley Travel to anyone looking to plan an unforgettable trip!

I have used Audley twice. Once for trip to Vietnam and then for Italy/Sicily. The experience was incredible from the discovery call, to the itinerary creation to the actual vacation. All around superb and highly recommend them as a partner in making your vacation dreams a reality.

We worked with Audley Travel to book our 2 week trip to Bath, The Cotswolds, London and Edinburgh. Our consultant, Lily, was excellent to work with. She listened to our priorities and tailored the trip to meet our expectations. Everything they set up came off without a hitch! The drivers were prompt and friendly and all the guides were knowledgeable and entertaining. The hotels were well located, comfortable and quiet. This was the second trip with Audley Travel and we have been very happy with both trips! We highly recommend this company.

We are two professional photographers. We asked our Audley rep for a two week self-directed tour that was off the beaten path. NO "tourist traps". She took care of hotel bookings and 4x4 vehicle rentals. She then provided us with detailed descriptions of many out of the way things that could be explored, giving us a time-saving framework but not limiting us in any way. She also provided recommendations of places to eat. Our goal was to stick to dirt roads and avoid contact with other humans. Certainly not a typical tour, but it allowed us to do photography 20 hours every day with almost no distractions. There were days when we never saw another person or even a car. It was PERFECT!! The hotels were all comfortable, and the food was so good and beautifully presented that we actually photographed it. I have traveled all over the world doing photography. After this trip, I will never use anybody but Audley for future travels. AWESOME!!!!!

In August my mom and I went on a safari in Tanzania to fulfill a lifelong dream. Every part of our trip was personalized and made us feel special and seen. Stephanie helped us plan the trip of a lifetime and we are grateful for her care and dedication to creating a truly lifechanging experience. From the excursions to hotels, she listened and surpassed all our expectations (even my birthday was celebrated out on safari!). All we needed to do was show up! It was a worry free, low stress trip where we were able to relax and fully enjoy the wonders of being on safari. All of our plane transfers, tickets, and reservations were handled. If I could do the trip again I wouldn't change a thing. I would recommend Audley and Stephanie to anyone and everyone looking to go on safari or anywhere else in the world. The commitment, knowledge, and care is unmatched.

Mareesa at Audley was organized, responsive, listened to our preferences for our Iceland trip

Using Audley's services, and Tamatha Fredrick's expert advice was the smartest this I did when planning a trip to Japan. There was a wonderful ease to it all - from the moment we stepped off the plane to the moment we took flight back to the US. Tamatha arranged for our pickup from the airport to our hotel. Same when we left to go home. The hotels she reserved for us were lovely - all with incredible breakfasts. The activities she arranged for us to do were fun and educational. We had lots of free time, but she provided us with numerous suggestions for things to do. Train tickets and bus tickets with reserved seat were provided for us, which eased our anxiety, as we traveled from city to city. And her suggestion that we end our trip in Kawaguchico was a perfect way to say goodbye to Japan. An exquisite, quiet lakeside village with breathtaking views of misty mountains... Fabulous!!!

Earlier this year, our family enjoyed an unforgettable trip to Morocco thanks to Audley Travel. We worked closely with our specialist, Corinne, who thoughtfully customized every detail to fit our family's exact preferences.

Throughout the journey, we were joined by exceptional local guides in every city who provided rich historical context and genuine local perspective. Our accommodations fit our needs seamlessly, ranging from beautiful traditional riads to a luxury desert camp. It’s hard to pick a single highlight...we loved everything from exploring Marrakech and Fes to riding camels in the Sahara Desert and spending the day with a local Amazigh family to learn their customs. Highly recommend working with Corinne and the Audley team!

Eric helped us plan our trip to Portugal. He really listened and got a good feel for what our family likes to do on vacation. Every excursion he booked us on was exceptional. The trip went seamlessly. I’ve used other agencies in the past and not had such a good result. I want to thank Eric and Audley travel for putting together a trip my family will remember for a lifetime!