Artifact Uprising Reviews 134

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the outstanding customer service, appreciating the personalized and understanding approach. The service provided is frequently described as excellent, with consumers noting the efficiency and ease of their overall experience, from design to the final product. Reviewers are particularly impressed with the high quality of the products and the smooth user experience. However, some people were dissatisfied with the printing quality, mentioning issues like dark or blurry photos, and a few also found the return system to be poorly established. Additionally, some customers found the platform less user-friendly than expected, citing difficulties with text editing, limited template selection, and an inability to easily switch between similar product types.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, patience, and helpfulness.... See more

Product

Reviewers mention positive feedback about the product. Many customers express satisfaction with the beautiful... See more

Service

Customers consistently note positive experiences with service. Many reviewers highly recommend the design... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the design process easy,... See more

Quality

Clients share positive opinions on quality, with many describing the final products as beautiful, stunning,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Assembling my wedding album was a bit overwhelming, it actually took me 4 years to get around to it! Once I got started I worked with Leah Delaney via Artifact Uprising design services and she was inc... See more

Rated 5 out of 5 stars

The whole process was streamlined and easy for us to navigate. The designers were so incredibly helpful. Sarah helped navigate our preferences, and Maria curated and designed a gorgeous book that capt... See more

Rated 5 out of 5 stars

Everyone I dealt with at Artifact was patient, kind and very helpful. They were amazing to work with. My friend that we were putting the book together for, passed away before it was finished. The s... See more

Rated 5 out of 5 stars

Your entire system is very well run. Sarah, the Acct Mgr, contacted me within a day and my friend had suggested I use the design services which I'm very glad I did. I knew which photos I wanted for... See more


Company details

  1. Photo Printing Service

Information provided by various external sources

Off Your Device, Into Your Life. We create custom photo gifts renowned for their premium quality and design.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

134 reviews

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Rated 5 out of 5 stars

Amazing experience

Amazing experience! I did the design services and can't thank my designer Maria enough. She was able to tell the story of my wedding without even being there! I really appreciated the timeliness as well, I will definitely be recommending to everyone I know!

April 6, 2026
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Rated 5 out of 5 stars

Phenomenal company from start to…

Phenomenal company from start to finish! The Customer service was awesome.
I worked with Leah, one of the designers, and she was a lifesaver… patient, professional, and super talented!!! I loved her supportive, encouraging, and creative style.

April 3, 2026
Unprompted review
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Rated 5 out of 5 stars

Amazing Service & Product

Using Artifact Uprising was the best decision!! We had such beautiful wedding photos, but I don't have the time or creative genes to put them into a photo album as beautifully as my designer did. They curated the photos for me then picked the best to use. The turn around time was quick and revision process was easy. I can't wait to receive it!

March 30, 2026
Unprompted review
Rated 5 out of 5 stars

Made anniversary gifting easy!

Made anniversary gifting easy!

I used the design support for my honeymoon book and it is going to be the best anniversary gift for my partner. The design process was super easy and loved how easy giving feedback was.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

Good experience from design to delivery

I did not have enough time or enough objectivity to review our hundreds of wedding photos and assemble them in an album. Before I knew it I blinked and it had been a year and our photos were all still trapped on our computer. I used the photo curation and design services and the team was great to work with. A little less in-person communication than I was expecting, but their collaboration tool was easy to get used to and the edits were prompt. We got an unreasonably large album, and with the services and printing it was a meaningful investment. With many reviews I saw on line I expected fabrication and delivery to take a while, but we received our book within a week. It looked beautiful, but there were some glue spots across the cover. They offered a reprint or a partial refund which left us feeling satisfied that the amount of money we spent with them was appreciated. We will definitely be using them again to create smaller versions for our parents.

March 14, 2026
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Rated 5 out of 5 stars

Artifact Uprising is the place to go if you want more than just photos and captions

I lost 3 weeks working with AI and freelancers from other countries on international tome zones. These slap the photos on the page and print options are horrible. No customer service. Read the FAQs. Mo human contact except to make you do more work. I finally found Artifact Uprising and Sarah made the tome to review the storyline outline that I wanted for my brother's 80th. She connected me to a designer named Maria. Before we even met she wasc100 percent engaged in the storyline that Sarah shared with her. Daily collaboration on balancing storyline with photos and revising each to give balance and continuity. 24 hrs notice and towards the finish of our work I asked her to create a Wanted Poster called The Great Heist with my brother and Father as the perpetrators. Less than a few hours later I had a hilarious wanted page with the text I gave to Maria. So many times you matched the text and recommended changes. All the way. Received the completed book within 3 days including shipping it is a work of art. A great tribute to my brother. I miss Maria greatly. We went into battle together and created a masterpiece. Thank you. So greatful.

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

Everyone I dealt with at Artifact was…patient, and helpful.

Everyone I dealt with at Artifact was patient, kind and very helpful. They were amazing to work with. My friend that we were putting the book together for, passed away before it was finished. The staff was supportive and genuinely sympathetic and I appreciated their patience as it was difficult to finish the album. They were helpful as I am technology challenged and worked with me to get it all done.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Incredible designers

Daniel was an incredible designer who went above and beyond to create the engagement album of my dreams. Definitely recommend paying extra to work with the designer -- what Daniel designed is 100x better than what I would have come up with. His creativity truly shined

March 2, 2026
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Rated 5 out of 5 stars

Katharine is fantastic!

Katharine did an excellent job at creating my wedding photo book. She informed me that the photos I had originally uploaded were not the highest resolution and wouldn't print as nicely in the book. Upon providing her with the proper res photos, she had my photo book ready in record time. No revisions were needed! I appreciate her fantastic communication skills and the quick turn around at creating the photo book. I would recommend Katharine and the design studio to anyone who asks. I hope to work with Katharine again in the future!

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Maria is awesome

My interaction with Maria. Initially the task of building a book felt overwhelming but she assuaged all my fears and made the process easy and fun. So helpful and willing to try whatever I asked. And for a guy who's not very creative she played that role for me. Great experience all around

February 25, 2026
Unprompted review
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Rated 5 out of 5 stars

The project was reassigned to Leah

The project was reassigned to Leah, and I couldn’t be happier with the outcome. She is clearly a senior designer who took the time to connect with me directly, understand the goals, and move the work forward thoughtfully and quickly.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience and Results

Leah was amazing! Not only did she do wonderful work with an artistic eye, she was able to hear my vision and make the edits quickly and accurately. I am so happy with my album and cant wait to receive it. I would highly recommend this service.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience!

Maria was incredible -- so responsive and professional, and the photos she selected/the way that she curated our album was truly magnificent. I appreciate how attentive she was to our adjustments and how quick she was to make them. I can't wait to work with her again!

February 17, 2026
Unprompted review

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