Appliancentre Reviews 874

They correctly diagnosed the issue, told us the repair to buy and then installed the parts. They did it well and our dishwasher is now working again. But it was hard to get hold of them and we had to... See more

The technician was very friendly and reassuring. The service consisted of telling me that everything was fine. As the machine is 20 years old I was surprised there was no servicing to be done.

The engineer came out exactly when they said they would, and quickly identified the problem. The soap drawer was leaking, a new part needed to be ordered before it could be repaired, he didn't k... See more

The dishwasher was due to be delivered on 16th in the morning. Despite many callas and assurance that it would come by 4pm it did not and I received no call to let me know. It was then rearranged for... See more

The machine was not draining. The man from the Centre claimed to have mended it showing me some pieces of cardbard he had got out of the machine, but when I tried it afterwards it was still not drain... See more

Bob is a lovely, reliable and honest engineer. He has years of experience which is enormously reassuring and works with all makes of appliances. I have called him out before and if ever I need anythin... See more

Ali was excellent . Worked out the problem quickly and lovely polite and totally professional . Skilled and efficienct . From diagnosing the problem to sourcing the parts for my old oven . Always be... See more

Came on time. Diagnosed intermittent fault .Didn't attempt to sell unnecessary parts but advised if fault returned there would be no call out charge. Very polite and pleasant technician (Ali).

I had the greatest service from Ali. An engineer arrived in time, has found the problem in washing machine and efficiently sorted out. I am happy that we can do washings now, all back to normal as m... See more

Avoid this company by all means, total scam! We ordered a full set of kitchen appliances and delivered different models with a long delay! No compensation, No apologies. Did promise to send some hob t... See more

Ordered a dishwasher with fixed deleivery date. Noone showed up on the day. Just had a rude guy on the phone telling me it would be "later" and I needed to wait until it arrived at their shop. Also ha... See more

Would be a 0 star if Trustpilot allowed. Man turned up, pretended to fix my washing machine, charged £78. Very next washing cycle machine broke down again and the appliancentre man ghosted all my... See more

Our engineer, Bab, was prompt and very helpful. Diagnosed the problem with our fridge immediately. We had to order a part and he returned a few days later when it had been delivered. He fitted it and... See more

These guys supplied and fitted a new washing machine and took away the old washing machine. They communicated their arrival in advance and delivered an excellent end to end service. Thank you for your... See more

THIS IS A SCAM - BUY ELSEWHERE Purchased a washer dryer. They kept saying they would call to confirm delivery, but never called once. After many days of this, where they company didn't even try to... See more

Worst customer service experience ever. The childish man running this company should be ashamed of himself; he needs a serious lesson in communication (biggest understatement made). Took £500... See more

This company offered the most competitive price for the washing machine we wanted, they delivered within 5 working and days. The delivery men were superb, never had service like that. They were frie... See more

I ordered a washing machine online at the beginning of April, because I was convinced by the positive review from other customers. They must be fake. The item I ordered was not available to be shipped... See more

I ordered a Miele fridge from this company, but they never delivered it and never issued a refund. Customer service claimed they sent a cancellation confirmation email — I never received anything. I’v... See more

Ordered item never arrived on specified day. Struggling to speak to anyone on the phone. Having been on hold for 25min eventually speak to someone who then just cancels the order as they didn't have... See more

Very happy with the delivery service of my new dishwasher and installation.I cant believe there are so many negative comments. Its my second purchase and delivery was as expected. Thank you!!

Mahmood and Ali came today to deliver a new fridge freezer and went out of their way to make it work. It wasn’t an easy job but they exceeded our expectations. Amazing work. Would call them again.... See more

Bob was amazing. Thank you very much. He was so helpful with fixing our oven and communication was great throughout. I highly recommend this service to anyone

I contacted them for a service and I must say they did a good job,the engineer was a cheerful guy and their cost of service was fair.overall happy,I ll use them again if I need too. Thanks

I had a great experience shopping at this home appliances store. The staff were incredibly respectful, humble, and professional. They showed outstanding responsibility and followed up on every detail... See more

Appliance Centre are reliable and always turn up promptly, without having to wait weeks for an appointment. Good service and highly recommended

Ordered an AEG Dishwasher. Excellent service from ordering to delivery and installation. Arrived on time, installed thr new dishwasher and left everything tidy. Thank you

The engineer contacted us 15 minutes before arrival. He was very efficient and explained everything clearly and resolved the problem. Very courteous

Great service! He fixed my fridge quickly and professionally. Very polite and on time. Highly recommended.

What a lovely man is Bob. Very kind, friendly, no judgement of the muck behind my appliance. Located the problem, fixed it in no time, waited a sec to let me clean the muck then off to his next job. B... See more

Bob was very professional, diagnosed the problem and fixed it quickly. Had required parts on the van.

Bob came on time. He explained everything brilliantly and did a speedy job in fixing my dishwasher. Thank you

Appliancentre were paid to remove and recycle a gas hob and supply and install a new electric induction hob. The day of their appointment nobody turned up. The telephone helpline rang for 15minutes... See more

Ordered a Bosch fridge freezer. Ali delivered it and installed it and he and Mahmoud was really helpful. Great price and friendly staff.

Fraud! Beware! Worst customer service experience! Banned! This is the worst service I've ever had. I booked a dryer repair, and they mistakenly told me they ordered a part. For weeks, they didn’t prov... See more

I ordered an integrated fridge freezer. They failed to turn up on 2 separate dates. I called to cancel the order and they advised they would offer a refund. I am still waiting to this day for a refund... See more

Incredibly rude customer service & item not delivered. In line with many of the reviews here, I ordered a washer dryer, it didnt arrive on the specified date & customer services kept saying it was not... See more

Ordered, paid, on delivery day I had no confirmation of my fridge freezer been delivered, so I messaged in chat. I was told they cancelled my order because I dont live in London. I now have to wai... See more

The worst ever company. Order placed on 07/05, for 2 wine coolers, confirmation received and delivery date was set for 10/05. After almost 2 weeks waiting, the order was never received, the customer s... See more

Ordered 2 items, selected a delivery date plus time as instructed. On the date itself I rang to confirm since I had heard nothing. I was told that the order had not even been processed yet. When I exp... See more

Avoid avoid avoid - absolute scammers Had an engineer visit in May who charged £102. Despite multiple calls and emails there has been no follow up. They now claim to have lost all reference t... See more

The owner of Appliancentre is a scammer. His website makes him seem legit. He takes your money, then blocks you.Never delivers. Never returns your money! Look past the 5 star reviews and you will see... See more

Samsung fridge freezer had an electrical/parts fault as later swiftly diagnosed by a Samsung approved maintenance co. Appliancecentre engineer did not even check the appliance diagnostics (easily done... See more

One month on and I have not received my dishwasher. Customer services are very difficult to get hold of. First attempt, item damage, replacement ordered. Second attempt no delivery due to accepted... See more

This company is a BIG BIG SCAM VOMPANY. How are they allowed to still operate after all of the complaints about them!!!! Bought an induction hob from them , paid via bank transfer, as I couldn’t pay... See more

ordered online, no one showed up for delivery. called their customer service, the guy was incredibly rude and hung up. called again and was told they were cancelling my order. it's been three weeks no... See more

Knowledgeable and helpful staff, a great bonus in today's remote online world!

Engineer didn’t turn up, phoned to question what happened, when trying to be polite was met with hostility, rudeness and hanging up on me. Refused to reschedule another appointment. AVOID AVOID AVOID... See more

They are so rude, they answer the phone like you are an idiot calling them. They cancelled my request as they “didn’t have an engineer” and referred me to another idiot company, saying they can’t re... See more