Excellent service, and friendly staff. Shuttle service to the airport is a plus. The vehicle gave us no problems and was very comfortable. I recommend 100%
Company replied
Calzada Juan Pablo II Ejido Ignacio Allende, 193-1, 27400 Torreón, Coahuila de Zaragoza, MX
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Excellent service, and friendly staff. Shuttle service to the airport is a plus. The vehicle gave us no problems and was very comfortable. I recommend 100%
Company replied
It's the best special car rental
Company replied
Very good experience, very friendly and attentive to their customers
Company replied
Excellent services del personal Super recommended
Company replied
The experience of choosing your own way is waiting for you at America Car Rental. We are a 100% Mexican company with more than 23 years of experience in the market, which gives us full knowledge of the needs of our customers and support us to provide you with a first class service of renting cars in Mexico, Cancun, Riviera Maya, CDMX, Monterrey and more… We have more than 4 thousand vehicles in our fleet, ranging from economy rent cars to full-size cars; we adjust to your travel needs. Travel safe, with no hidden charges and discover all of Mexico behind the wheel of America Car Rental in Mexico.
Calzada Juan Pablo II Ejido Ignacio Allende, 193-1, 27400, Torreón, Coahuila de Zaragoza, Mexico
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 48 hours
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Reply from America Car Rental - Torreon
Very good experience, very friendly and attentive to their customers

Reply from America Car Rental - Torreon
The worst experience I've ever had with a car rental company. We received a car that could barely even turn on. When returning the car, they took so long and wasted our time, to the point that we almost missed our flight. The personnel was so unprofessional and we never received any paperwork to prove the contract. We've rented from other car rental companies and have never had any issues like we did with America Car Rental. I do not recommend and if I could I wouldn't even rate them a one star. DO NOT RENT FROM HERE!

Reply from America Car Rental - Torreon
Excellent service, and friendly staff.
Shuttle service to the airport is a plus.
The vehicle gave us no problems and was very comfortable.
I recommend 100%

Reply from America Car Rental - Torreon
Excellent services del personal
Super recommended

Reply from America Car Rental - Torreon

Reply from America Car Rental - Torreon
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