We visited Kenya, our 5th trip with AFC Holidays booked always through Arnold Soans , who has always helped, recommended us throughout. Always available on call to answer any queries . Hassle free, w... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Everything was greatly managed. It's always a great experience with Ms. Aswathi as she has always been very professional & courteous & puts extra effort to make all our travels memorable & Bali... See more
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We visited Hanoi in Vietnam on 5th June 2025. It was our 3rd trip with AFC Holidays. Mr. Arnold Soans , as usual helped us to select perfect holiday destination. He was always available over phone and... See more
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travelled to Bali with AFC holidays . Arnold was our tour coordinator. We really appreciate his efforts to organize our tour with all the queries answered.It was seamless relaxing and well planned. We... See more
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Company details
- Tour Operator
- Airline Ticket Agency
- Cultural Tours Provider
- Sightseeing Tour Agency
- Travel Aggregator
- Visa Consultant
Written by the company
AFC Holidays gives you what you need to ensure a memorable holiday! We are all about fabulous deals, tailor made holidays and escorted tours so you don’t have to worry about anything when you are travelling. Not only do We ♥ Taking You Places, we also make sure you get the most of the place you go!
Contact info
Showroom #2, Al Khaleej Building, Karama, Dubai, 7647, Dubai, U.A.E.
- 600 569 007
- marketing@afcholidays.com
- www.afcholidays.com
4.6
Excellent
3K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very professional and timely services
This is our 3rd time using the services of AFC and holidays and we will continue to do so. Extreme professional and timely services. Ms Althea and her team supported us brilliantly for planning our trip to Australia. Keep up the good work team!
August 5, 2025
Unprompted review
Reply from AFC Holidays
Dear Client,
Thank you for your continued trust in AFC Holidays, it means a lot to us!
It’s wonderful to know that Althea and the rest of the team at AFC Holidays team provided effective support in organizing your Australia trip.
We truly look forward to planning many more memorable journeys with you in the future!
Warm regards,
AFC Holidays
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This post is a special mention to Mr…
This post is a special mention to Mr Arnold this was my second EU holiday with AFC n he is commendable sales person great knowledge n very prompt in replying very helpful with every lil detail .. manifesting more destinations booking Mr Arnold Soans ..representative like him that we come back for our next holiday destination 💐
July 19, 2025
Unprompted review
Reply from AFC Holidays
Dear Client,
Thank you so much for your heartfelt message and continued trust in AFC Holidays!
We’re thrilled to hear that your holiday with us was a great experience, and we truly appreciate your special mention of Arnold. We’ll be sure to pass along your appreciation to him.
We can’t wait to help you plan your next adventure!
Warm regards,
AFC Holidays
Mr Nadeem and our memorable holiday experience
Recently travelled to the Switzerland, Germany and France with the AFC Holidays tour package and loved the overall experience. The accommodation , transport and arrangements made were up to the mark.
A tour isn’t complete without the tour guide and so we had an exceptionally talented and professional guide - Mr. Nadeem. Right from the very first day he was very friendly and always addressed the queries any traveller had. Swift time management and planning made by him made the experience all the more better. He made sure that all the activities for the day are arranged in a way that is most suitable for the group. Although we had a few people on the trip who were disrespectful and rude, Mr. Nadeem handled it with utmost professionalism. He is one of the tour guide we should all lookout for!
Great Tour package over all, amazing experience. Would definitely recommend anyone planning a group tour.
Kudos ✌🏻
July 19, 2025
Unprompted review
Reply from AFC Holidays
Dear Client,
Thank you for sharing your memorable experience with us!
We’re delighted to hear that your trip to Switzerland, Germany, and France with us exceeded your expectations.
A special thank you for recognizing Mr. Nadeem. We’ll be sure to pass along your kind words to him. Handling all situations with grace is something we take pride in.
We appreciate your recommendation and look forward to planning more amazing holidays for you in the future!
Warm regards,
AFC Holidays
Absolutely outstanding service from…
Absolutely outstanding service from Althea Tigas! From the very beginning, my experience with this travel consultant was exceptional. Navigating visa processes can be stressful, but she immediately put me at ease with her expertise and calming approach. Every query I had — big or small — was answered promptly and professionally, demonstrating both deep knowledge and genuine care.
What stood out most was their unwavering ownership of any issues that arose. On the rare occasion when something needed extra attention, she handled it swiftly and kept me informed at every step, turning any potential worry into reassurance. Her follow-ups were thorough and thoughtful, showing true dedication to customer satisfaction.
Throughout the process, Althea maintained a polite and helpful attitude, making me feel valued and supported at every turn. I can’t recommend her services highly enough for anyone seeking travel advice and assistance. Thank you for making everything so seamless and stress-free!
June 19, 2025
Unprompted review
Reply from AFC Holidays
Dear Customer,
Thank you so much for your wonderful feedback! We're glad to hear about your exceptional experience with Althea. We will definitely pass on your kind words to Althea. Catering to our customers' needs and providing seamless service is what we strive for every day.
Your recommendation means the world to us, and we’re so happy we could provide the level of service you deserve. If you ever need assistance again, don’t hesitate to reach out. We look forward to helping you with your future travel plans!
Best regards,
AFC Holidays
Worst Switzerland Trip
I am extremely disappointed with my recent Switzerland trip organized by AFC Holidays. The guide, Mr. Nadeem, was an utter waste, he had no idea what his responsibilities were and responded with "I don't know" to almost every question asked. His lack of professionalism and knowledge made the trip frustrating. Additionally, the Indian food provided through the tie-up with Cinnamon Garden was simply not good. We did not travel all the way to Switzerland to eat the same, below-average Indian food every day, which completely ruined the international travel experience. Based on this overall poor experience, I would like to clearly state that this is my **last trip with AFC Holidays**.
July 23, 2025
Unprompted review
Reply from AFC Holidays
Dear Client,
Thank you for sharing your feedback. The PGS tour that you have opted to travel is one of our flagship tours, where in we have close to 2500 passengers that travel each year.
Regarding the concerns with Mr. Nadeem, we’ve received a lot of positive feedback about his services over the last few years, and we regret that your experience did not meet expectations. Had you reached out to our emergency contact number during the trip, we would have been happy to assist you promptly and address any concerns on the spot.
As for the food, we understand that meals play a key part in your travel experience. While we do offer a mix of cuisines during the tour, we have received very good feedback of the meals we provide, we acknowledge that preferences can vary. We’ll certainly take your feedback into account as we continue to improve the quality and variety of meals offered, on this particular tour we had a group size of 43 pax.
Please feel free to reach out to us for any further concerns or queries.
Best regards,
AFC Holidays
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Why AFC Holidays?
AFC Holidays was recommended by one of my friends for it's high success rate. It turned out to be true as my experience with them has been an amazing one. The process is very smooth and quick. Documentation is accurate and precise. It's staff too has been very helpful and professional. Like to mention Ms.Althea who has been very supportive and kind enough to explain every detail throughout the process. Therefore I , highly recommend AFC Holidays to all those who want to have a stress free and a positive experience in getting their visa processed.
July 23, 2025
Unprompted review
Reply from AFC Holidays
Dear Client,
Thank you so much for your kind words! We’re so happy to hear that your experience with AFC Holidays was a positive one. We’re particularly pleased to hear that Ms. Althea was able to assist you throughout the process. We will definitely pass on your appreciation to her.
Your recommendation means a lot to us, and we’re grateful for your trust. We look forward to assisting you again with any future travel needs.
Best regards,
AFC Holidays
This is my go to tour agency since…
This is my go to tour agency since 2015, My tour agent and point of contact has always been Arnold Soans, he is always available—day or night—and responds promptly every time. Truly reliable, efficient, and a pleasure to work with. Highly recommended!
July 15, 2025
Unprompted review
Reply from AFC Holidays
Dear Client,
Thank you for your kind words and for your constant trust in us! We are glad to hear that Arnold has always been there to assist you, providing the reliable and efficient service you deserve. We will be sure to pass on your appreciation to him!
Your continued support and recommendation mean a lot to us, and we look forward to serving you on many more unforgettable trips in the future!
Best regards,
AFC Holidays
The support provided by Ms.Althea…
The support provided by Ms.Althea during our visa application process was exceptional. She never failed to address any concerns that were raised.Everything was handled professionally and very good customer service.
June 27, 2025
Unprompted review
Reply from AFC Holidays
Dear Client,
Thank you for your kind words and for taking the time to share your experience.
We are glad to hear that you were pleased with our visa service. We will be sure to pass along your appreciation to Ms. Althea.
Please don’t hesitate to reach out if there’s anything else we can assist you with.
Warm regards,
AFC Holidays
if you would like to explore main…
if you would like to explore main attraction in a specific country within few days solo or with group i would recommend to call AFC .. this agency is the best so far cost and service and special THANK You to Arnold who i have a pleasant time in all my planned trips , his tips and advises and also his patient makes him very special and i would strongly suggest to deal directly with him :)
June 5, 2025
Unprompted review
Reply from AFC Holidays
Dear Client,
Thank you so much for your generous recommendation and kind words about us and Arnold. We’re thrilled to hear that you’ve had pleasant experiences on all your trips. We will be sure to pass on your appreciation to Arnold.
It’s always our goal to offer the best service and value to our clients, whether they’re traveling solo or in groups.
We look forward to assisting you with many more memorable journeys in the future!
Warm regards,
AFC Holidays
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I always book my trip thru Arnold he is…
I always book my trip thru Arnold he is helpful and they have good packages
June 1, 2025
Unprompted review
Reply from AFC Holidays
Dear Client,
Thank you so much for your kind words! We’re delighted to hear that Arnold was able to provide you with the assistance you needed and that you’re happy with the travel packages we offer.
Your continued trust means a lot to us, and we look forward to planning many more great trips for you in the future.
Warm regards,
AFC Holidays
Bali Eid tour…
The overall experience for bali tour was good. I would specifically thanks Arnold Soans from AFC for his commitment for the last minute request taken and proactively action taken and resolved.
June 4, 2025
Unprompted review
Reply from AFC Holidays
Dear Client,
Thank you for sharing your feedback on the Bali tour. We're glad to hear that you had a great experience.
We truly appreciate your kind words about Arnold Soans. We will be sure to pass on your appreciation to him. Your satisfaction means a lot to us, and we look forward to assisting you with many more memorable trips in the future.
Warm regards,
AFC Holidays
AFC VISA Team
Thanks to AFC Visa team and to Ms Preema / Mr Christine for the great assistance. AFC is truly reliable and legit. They reply promptly to all urgent queries . Looking forward to set / avail Afc Holidays package tour in future.
June 21, 2025
Unprompted review
Reply from AFC Holidays
Dear Client,
Thank you very much for your kind feedback!
We’re delighted to hear that Ms. Preema and Mr. Christine provided you with prompt and reliable assistance. Rest assured, we will gladly pass on your appreciation to them.
Your trust means a great deal to us, and we look forward to helping you plan another unforgettable adventure!
Warm regards,
AFC Holidays
Bibin at AFC holidays is really helpful…
Bibin at AFC holidays is really helpful and quick. He customised my trip exactly with the itinerary that I wanted. He goes out of his way to help every time I book my travel through him. If you really need a relaxing trip where your focus is to only chill and make memories then you must go through AFC holidays. They’ve always got you covered!!
June 7, 2025
Unprompted review
Reply from AFC Holidays
Dear Client,
Thank you very much for your feedback. We are pleased to hear that Bibin provided you with attentive and prompt service, customizing your itinerary to meet your exact preferences.
At AFC Holidays, we are committed to ensuring our clients enjoy a seamless and memorable travel experience. We appreciate your trust in us and look forward to assisting you with your future travel plans.
Warm regards,
AFC Holidays
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Magical Bali Indeed !
Everything was greatly managed. It's always a great experience with Ms. Aswathi as she has always been very professional & courteous & puts extra effort to make all our travels memorable & Bali is one of them.
Her key to details is impeccable.
All the bookings were perfectly handled by Ms. Iyah Santiago.
Our tour guide Mr. Wartha was knowledgeable & did a good job too.
Overall a great experience & everything was well managed.
June 4, 2025
Unprompted review
Reply from AFC Holidays
Dear Client,
Thank you very much for sharing your wonderful experience! We are glad to know our team helped make your experience a memorable one. We will be sure to pass on your appreciation to each of our staff. It’s gratifying to know that every aspect of your Bali trip was well managed. We look forward to assisting you with many more exceptional travels in the future.
Warm regards,
AFC Holidays
That trip to Japan!
We recently did a trip with AFC to Japan. Tokyo was really well planned, the stay at Sunshine City Prince Hotel was very comfortable, right in the centre of the city with Indian restaurants closeby and the shopping street + mall within walking distance. The hotel itself was in a mall. Next we went to Hiroshima and once again the hotel was fantastic - one of the most tech advanced hotels I have seen - Daiwa Roynett. Osaka could have been better - both the hotel and the experience. Space constraints need to be planned better for bigger families, restaurants choice can be better and the itinerary around this part can be slightly better. Although overall, we had a good time, thanks to Allhianna and Althea for making the booking process so seamless and smooth. Keep up the good work.
May 30, 2025
Unprompted review
Reply from AFC Holidays
Dear Client,
Thank you for sharing your experience with us! We're delighted to hear that you had a wonderful time exploring Japan and that your stays in Tokyo and Hiroshima met your expectations.
We also appreciate your honest feedback regarding your experience in Osaka. Your suggestions about space planning for larger families, restaurant options, and itinerary adjustments are valuable and will certainly help us improve future trips.
We are glad to know our team helped make your experience a memorable one. We will be sure to pass on your appreciation to Allhianna and Althea.
We look forward to assisting you with many more exceptional travels in the future.
Warm regards,
AFC Holidays
We had an amazing trip to Georgia in…
We had an amazing trip to Georgia in June 2025 with AFC Holidays. I would like to specifically thank Arnold from AFC UAE team.
June 5, 2025
Unprompted review
Reply from AFC Holidays
Dear Client,
Thank you for sharing your wonderful experience with us! We’re thrilled to hear that your trip to Georgia was amazing. We will definitely pass on your appreciation to Arnold. Thank you for trusting AFC Holidays, we look forward to assisting you with many more memorable journeys in the future.
Warm regards,
AFC Holidays
Paris-Germany-Switzerland Tour
My package was PGS and i enjoyed very nice.switzerland is very buitiful country and thanks to AFC and my consultant Ms. Alteya who has done a really good job to arrange everything on begining from visa application untill the first day of my trip which has made my dream come true....last but not least... our tour guide Mr.Nadeem done a wonderful effort to make this trip memorable...Thanks a lot.
June 2, 2025
Unprompted review
Reply from AFC Holidays
Dear Client,
Thank you for sharing your wonderful experience with us! We're delighted to hear that you enjoyed your holiday and that everything met your expectations.
We’ll be sure to pass on your kind words of appreciation to both Ms. Alteya and Mr. Nadeem, they will be very pleased to know their efforts made your trip special.
Thank you once again for choosing AFC Holidays. We look forward to helping you create more unforgettable travel experiences in the future!
Warm regards,
AFC Holidays
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Good coordination
Good coordination
Guide was nice
Stay is good
Overall nice experience
June 6, 2025
Unprompted review
Reply from AFC Holidays
Dear Client,
Thank you for your kind words! We're glad to hear that you had a smooth and enjoyable experience with us, from the coordination and guidance to your stay.
Your feedback means a lot, and we’re happy to know we could be a part of your memorable trip. We look forward to planning more great travel experiences with you in the future!
Warm regards,
AFC Holidays
Overall it was very good
Overall it was very good. The coordination , prompting & timely support especially by the AFC Staff PREEMA was excellent. Hotels were good. Only this time the group was little big. Could have been 25-30 ppl max. instead of 43+.ppl.
June 6, 2025
Unprompted review
Reply from AFC Holidays
Dear Client,
Thank you for sharing your overall positive experience with us. We’re glad to hear that the coordination, prompt support, and assistance from Preema met your expectations, and that you were satisfied with the hotel arrangements.
We appreciate your feedback regarding the group size, and we will certainly take this into consideration to improve future tours.
Thank you once again for choosing AFC Holidays. We look forward to serving you on many more memorable journeys.
Warm regards,
AFC Holidays
Georgia Guided tour 3/4 days with AFC…
Georgia Guided tour 3/4 days with AFC Holidays group of 11. The Tour guide was local .Did not speak much English or understood the requirement of the tourists. No rep from AFC on tour. Guide just left us at the spots and we had to discover ourself as he had no idea. The bus driver was also rude and did not stop or allowed passengers to get off at a safe parking. Missed out on lot of places due to one or two passengers who spoke Russian and sort of commanded the Tour Guide,
June 5, 2025
Unprompted review
Reply from AFC Holidays
Dear Client,
Thank you for your review. We’re surprised by the one-star rating, especially since we didn’t receive any complaints from the rest of the group during the tour. We always strive to ensure every guest has a positive experience, and it seems this may have been an isolated incident.
While we understand that some aspects didn’t meet your expectations, we did not encounter similar concerns from other participants. However, we take all feedback seriously and will use this as an opportunity to review our processes to ensure we continue to improve and deliver the best possible experience for all our guests.
Best regards,
AFC Holidays
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