Products bought are of good quality. Prompt delivery. Although a white mug was one article I purchased it is good to see dining equipment comes in colours as white can be difficult for those with deme... See more
Company replied
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Products bought are of good quality. Prompt delivery. Although a white mug was one article I purchased it is good to see dining equipment comes in colours as white can be difficult for those with deme... See more
Company replied
I ordered a rollator late Monday night,it was delivered,ready for use at 9 a.m. Wednesday morning,I'm very impressed,no messing about fixing it together either,it was already done for me,I will defin... See more
Fantastic range of products, easy website to use and order from. Speedy despatch so you get the items you need quickly, great quality items. Many years ago I worked for Social Services as part of an O... See more
Company replied
I was looking to buy a rollator for my elderly mother, but wasn't sure which one would be right for her. I phoned Ability Superstore and the customer care team were incredible. We spent 15 minutes goi... See more
Founded in 2010, Ability Superstore offers one of the largest ranges of mobility aids and disability aids in the UK. Quick delivery and excellent customer service ensures that customers are kept updated on the status of their order. With free delivery on orders over £50 we are proud to be the number one online retailer of independent living aids in the UK.
The Mill, Gertrude Street, BB9 8RS, Nelson, United Kingdom
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I couldn't ask for a better product and service. Excellent. Package was wrapped properly, the drop over mobility scooter bag is of excellent quality, I received a service that's absolutely A1. And all at a fantastic price. What's not to like ? . I will definitely be back for all my disability needs. Happy customer.

Reply from Ability Superstore
Exactly what I expected. No problems with order or delivery. Thank you.

Reply from Ability Superstore

Reply from Ability Superstore
Great communication from start to finish. Fantastic service. :)

Reply from Ability Superstore
Great price and efficient service. Thanks

Reply from Ability Superstore
Great pricing, fast delivery, zero complaints. Will defo be ordering again.

Reply from Ability Superstore
Excellent products and reasonable prices. Fast reliable service with orders mostly arriving in just a few days, in recycled cardboard boxes.

Reply from Ability Superstore
Product arrived quickly, well packaged and exactly as described. Website is accessible and clear

Reply from Ability Superstore
I placed an order online on a Saturday evening, the goods arrived on the Tuesday morning.
The items were well packaged, good value for money and the communication from the business with shipping info etc was excellent.
I would recommend and use again in the future.

Reply from Ability Superstore
I ordered the product on Tuesday and it was delivered on Friday 16th Aug 2024
the customer service was fantastic i only have good things to say about that and thye product

Reply from Ability Superstore
The Toilet seat riser has arrived with yellow stains on.
It also took over a week to get here from the dispatch date. They don’t accept returns either so I have wasted money.
Avoid

Reply from Ability Superstore
order no. 35163, you returned the money for this item but did not pay the costs of returning an item other than the one in the photos

Reply from Ability Superstore
I needed a step so my husband can get in and out of the house safely. Having searched the Internet I found the big step at Ability Superstore at a great price. It was easy to order and even arrived the next day. Good quality and simple to put together it is perfect and hubby feels much safer which makes me feel easier too. The customer service was brilliant and I really couldn't have asked for more. Will buy from them again and happily recommend them. Many thanks again.

Reply from Ability Superstore
I ordered a walking stick that needed for my holiday.
With not many days left till I go. Emailed the company had a very quick response from Jane who In turn arrange my walking stick to be sent in a timely manner and it certainly did well happy. 😃
Great customer service.
Thank you
The company has a great range of products, and when asked the staff have been very helpful to advise and supply what was needed to help my parents, over a number of years.
Have bought multiple items from Ability Superstore and always a great product and service.
Thanks for all you do to help my family.
Fantastic service from start to finish. I wanted to order a Let's Fly rollator but wasn't sure if the item was available. Rang and spoke to a lady called Liz who confirmed it was in stock and could be despatched the same day. Not only was it despatched the same day it arrived the morning after!! Speedy, helpful service, thank you!!
Ordered two-handled Bigfoot Half Step mid afternoon, 14 March. Delivered by 10am 15 March. That's fast service!
Good well made product and good value for money.
Have bought numerous items from this company. They are never anything but helpful and wouldn’t use anyone else now. Huge range of products too and always someone on the other end of the phone should I need product advice.
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