Wine & Stuff Reviews 485

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 72 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery service, noting its speed and efficiency, with many orders arriving promptly and in excellent condition. People are also very satisfied with the products, highlighting their quality and variety, and appreciate the reasonable pricing and overall positive service experience. However, some customers also noted issues with delivery, mentioning that some orders were slow or did not arrive as expected, leading to dissatisfaction with the service. A few other people also felt that they had to pay additional costs for delivery, which was an unexpected expense.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the speedy... See more

Product

Reviewers highlight positive aspects of the product. Customers received exactly what they ordered, often in... See more

Order

Customers generally had positive experiences with their orders. Many found the ordering process easy and... See more

Service

Users describe positive interactions with service. Many customers praise the excellent service, highlighting... See more

Price

Clients share positive opinions on price. Many consumers found the prices reasonable, with some highlighting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a amendment to my previous Review. Apologies to Wine & Stuff. The Delivery was all my own fault ( wrong service ) So great correspondence from W&S and all was put right. Goods all delive... See more

Rated 5 out of 5 stars

Continued excellence and value for money from "Wines & Stuff". Fabulous product and very good delivery timeframe; "Well done" to all concerned!

Company replied

Rated 5 out of 5 stars

Excellent! So happy to receive the shipment. Brought back great memories from my recent trip to Lisbon Portugal. Thank you for bringing Portugal to me!

Rated 5 out of 5 stars

Great shop which offered the wines I wanted to try from my vacation in Portugal with decent shipping costs and delivery times. Very satisfied!

Company replied


Company details

  1. Wine Store

Written by the company

We have a selection of the best premium drinks.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

485 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 71% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

This is a amendment to my previous…

This is a amendment to my previous Review.
Apologies to Wine & Stuff.
The Delivery was all my own fault ( wrong service )
So great correspondence from W&S and all
was put right.
Goods all delivered and being enjoyed
John

May 1, 2026
Unprompted review
Rated 1 out of 5 stars

Package is stuck in customs March 10,2026

Package was shipped, arrived in USA with a tax c.o.d. I paid tax, now stuck in UPS wharehouse needing a customs form completed. For was sent to shipper 10 days ago and no reply. I had to call UPS and ask why package not moving. They had to send me the form for customs. Product possibly spoiled now

February 25, 2026
Wine & Stuff logo

Reply from Wine & Stuff

The order was shipped within the normal timeframe, but is currently being held in US customs. We are in constant contact with the carrier to ensure the order is released and delivered to you as soon as possible. We hope this happens soon and that your opinion changes. Thank you.

Rated 5 out of 5 stars

Items delivered

…updated review, my goods arrived in great condition.

February 24, 2026
Wine & Stuff logo

Reply from Wine & Stuff

Dear Mike,
As we have already explained to you, the carrier you chose to send your order to the United States of America takes approximately 30 days to deliver (delivery times can be found in our Terms and Conditions). As your order was placed on February 25th, you will still have to wait a few more days for it to be delivered.

We hope that you will soon receive the products you purchased and that you can enjoy them.

Rated 1 out of 5 stars

Wine still not delivered,2 days past…

Order delivered after a 3 day delay due to issues at transport co.Wines and stuff chased the transport co to get the order fullfilled.So I would buy again drom wines and stuff.

November 28, 2025
Wine & Stuff logo

Reply from Wine & Stuff

We apologize for what happened, but these situations with the carriers are beyond our control. We always try to ensure that orders are delivered within the so-called "normal" timeframes, but unfortunately delays sometimes occur.
Thank you for your trust.

Rated 5 out of 5 stars

Excellent service

Excellent service fast delivery very well packaged

November 28, 2025
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Reply from Wine & Stuff

It was a pleasure preparing your order. Thank you for your trust!

Rated 5 out of 5 stars

Great value

Great value

November 9, 2025
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Reply from Wine & Stuff

We hope you enjoy your purchase! We can't wait to see you back at Wine & Stuff!

Rated 5 out of 5 stars

Price

Price, selection and accuracy.

November 12, 2025
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Reply from Wine & Stuff

We hope you enjoy your purchase! We can't wait to see you back at Wine & Stuff!

Rated 1 out of 5 stars
Wine & Stuff logo

Reply from Wine & Stuff

Dear Noria,

The product we sent you is exactly what you ordered. Your order was for a bottle of Tia Maria liqueur, and that is what you received. The bottle has a new design.
We hope this clarification has been helpful.

Rated 5 out of 5 stars

Great wine shop

Great shop which offered the wines I wanted to try from my vacation in Portugal with decent shipping costs and delivery times. Very satisfied!

November 12, 2025
Wine & Stuff logo

Reply from Wine & Stuff

We always try to do our best to satisfy our customers as much as possible.
Thank you.

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