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Window Nation - Indianapolis Reviews 107

TrustScore 4.5 out of 5

4.6

4925 Decatur Blvd, 46241 Indianapolis, IN, US


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See what reviewers are saying

Rated 5 out of 5 stars

They arrived on time & were very polite. The technician was very experienced & took care of the problem quickly. Also gave me extra tips on removing screens & how to remove windows for extra cleanin... See more

Company replied

Rated 5 out of 5 stars

The installation team showed up on time and completed the job in about 4.5 hours. The put tarps down to minimize tracking in dirt. Overfall they were very professional. The windows look great, the... See more

Company replied

Rated 2 out of 5 stars

Door has leaked for one year. Last about 8th employee decided, after 1 year, the door was not closed all the way Me - just replace door with different style or something stop leak. Company then w... See more

Company replied

Rated 5 out of 5 stars

Arrived at my allocated start time. Workers were very expedient and organized. Cleaned up behind themselves. Took shoes off in the house which was very respectful. Worked well together as a team. Sho... See more

Company replied


Company details

  1. #2 of 4 best companies in Window Installation Service
  2. #6 of 7 best companies in Construction Company
  3. #4 of 6 best companies in Door Supplier
  4. #2 of 2 best companies in PVC Windows Supplier
  5. #3 of 3 best companies in Window Supplier

About Window Nation - Indianapolis

Written by the company

Why Window Nation is the best choice

Written by the company

Energy Efficiency
Tired of high utility bills? Replacing your old windows with our energy-efficient ones could lower your utility bills month after month. Our windows are made with top-quality insulated frames and seals, so you’ll get windows other companies can’t match. You’ll start saving money every month year-round.
Expert Installation
New windows are useless without proper installation. When you choose Window Nation, your new windows are expertly installed for a perfect fit and years of worry-free protection – and installed in 1 day. Our teams are local, so they understand what it takes to ensure your windows can handle the weather in your area.
Styles and Colors
Available styles and colors Whether you have standard-looking windows or a full-custom home, we can replace them. Each of our windows is expertly measured and custom-made for your home – even odd sizes. With over 1,500 styles and colors to choose, you’ll get the windows you want – even if you have an HOA or historic district.
Lifetime Warranty
Your current windows haven’t lasted – how can you be sure new ones will? At Window Nation, we stand behind our windows and doors with a lifetime warranty. That’s because we know we sell the best windows you can buy – and we’re confident they’ll perform and protect your home for decades.

Our Mission

Solve problems by installing solutions.

At Window Nation, we help homeowners reimagine their spaces with premium, energy-efficient windows built for beauty, comfort, and long-term performance. With over one million windows installed and more than 30 markets served nationwide, we’ve earned a reputation for expert craftsmanship and customer-first service. Our story began with a simple goal: to offer homeowners high-quality window solutions tailored to their unique needs. Today, that mission still drives us. We offer one of the largest selections of styles, colors, and materials, all customizable to fit your vision and your budget. Our Exterior Design Consultants work closely with every customer, ensuring a seamless experience from consultation to installation. Backed by industry-leading warranties and thousands of five-star reviews, Window Nation is proud to be a trusted partner for home improvement. We’re also committed to giving back, supporting the communities we serve through local partnerships and initiatives. Whether you’re upgrading for energy efficiency, curb appeal, or peace of mind, Window Nation delivers products you can trust and results you’ll love. Come discover why so many families continue to choose Window Nation, the company where quality, value, and service meet.

Contact info

  • 4925 Decatur Blvd, 46241, Indianapolis, IN, United States

  • 317-829-9884
Promotion box for Window Nation - Indianapolis

Window Nation

Elevating homes every day

4.6

Excellent

TrustScore 4.5 out of 5

107 reviews

5-star
4-star
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Rated 5 out of 5 stars

They arrived on time & were very…

They arrived on time & were very polite. The technician was very experienced & took care of the problem quickly.
Also gave me extra tips on removing screens & how to remove windows for extra cleaning of tracks.

February 19, 2026
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Reply from Window Nation - Indianapolis

We're happy to hear that our technician was on time, polite, and provided additional tips and tricks. We appreciate your positive feedback!

Rated 5 out of 5 stars

The repair was resolved quickly and…

The repair was resolved quickly and done professional.

February 11, 2026
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Reply from Window Nation - Indianapolis

We are so glad the repair was resolved quickly and professionally! Thank you for sharing your positive experience with our services.

Rated 5 out of 5 stars

Company was very informative of the…

Company was very informative of the process and scheduling. Installation crew was knowledgeable and very proficient at their job.

February 2, 2026
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Reply from Window Nation - Indianapolis

We're happy to learn that you found our company informative regarding the process and scheduling. We appreciate you noting that the installation crew was knowledgeable and proficient.

Rated 5 out of 5 stars

Fair price and good service

Fair price and good service. No complaints. Would recommend getting a quote from them.

April 2, 2025
Unprompted review
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Reply from Window Nation - Indianapolis

We appreciate you taking the time to share your positive experience. We're happy to hear that you were satisfied with our prices and service!

Rated 5 out of 5 stars

Quick Installation

Quick Installation. 3 hours to install 6 windows. Great Job.

December 15, 2025
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Reply from Window Nation - Indianapolis

We're happy to hear that the window installation was quick and efficient! Thank you for sharing your positive experience with us.

Rated 3 out of 5 stars

Poor replacent window notification

One of the windows did not have a grid. Told the replacement would be in on the 25th. Called their Customer Service "?" (out of country) on the 27th (Monday) for status. They told me someone will call me "Sometime this week" to set up an appointment. After not receiving a call by Wednesday called the local store. They told me the window was actually in on the 18th. Transferred me to installation. Was told they can come out sometime next Thursday and will let me know sometime on Wednesday when. Told them I am not wasting two days. Was then told they will be out between 3-5 pm on Thursday. For any problems contact local store. Their out-of-country Customer Service is useless.

December 11, 2025
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Reply from Window Nation - Indianapolis

We regret the issues you experienced with the grid, communication, and scheduling. We'll review this internally to improve our service and coordination between our teams. Thank you for bringing this to our attention.

Rated 5 out of 5 stars

Brad was great!

Brad was on time, friendly and did a great job fixing our screen, cleaning a window and showing us how to properly lock our basement window.

December 11, 2025
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Reply from Window Nation - Indianapolis

We're happy to hear that the service was prompt and helpful! It's great to know that the screen repair and window cleaning met your expectations, and the window lock guidance was useful.

Rated 5 out of 5 stars

the installers were prompt,courteous, and knowledgeable.

the installers were prompt, courteous and respectful. The product looks nice, I hope it is as good as it looks. The Pella windows looked good when installed, they proved they were not as good as the description given to us.

December 8, 2025
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Reply from Window Nation - Indianapolis

We're happy to hear that the installation team was prompt and courteous. We appreciate your feedback and hope you find the product meets your expectations. We value your business.

Rated 5 out of 5 stars

The men who installed my windows

The men who installed my windows. We’re both professional and friendly! And very fast!

December 8, 2025
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Reply from Window Nation - Indianapolis

We're happy to hear that the installation team was professional, friendly, and efficient. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

We had a couple windows that were being…

We had a couple windows that were being shortened from the original size. The team adapted and install was seamless.

December 5, 2025
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Reply from Window Nation - Indianapolis

We're happy to hear that the window shortening and installation process was seamless, even with the adjustments needed. Thank you for your positive feedback!

Rated 5 out of 5 stars

EVERYTHING LOOKS GREAT

EVERYTHING LOOKS GREAT. NO PROBLEMS FOR NOW.

December 5, 2025
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Reply from Window Nation - Indianapolis

We're happy to hear that everything looks great! Thank you for your positive feedback; we appreciate it greatly.

Rated 5 out of 5 stars

The windows look fantastic

The windows look fantastic. Everyone I dealt with was very friendly and professional.

December 1, 2025
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Reply from Window Nation - Indianapolis

We're happy to hear that you are pleased with the windows and found our team friendly and professional. Thank you for your positive feedback!

Rated 3 out of 5 stars

Great Windows/Poor communication

I like the windows and happy with the purchase. Biggest issue was lack of communication between the time of the 2nd measure until they showed for install. I did have an email that said my windows would ship on Dec 2nd, but the installers showed up on Dec 1st without warning. I had to scramble to get the windows prepped taking down the curtains and blinds in a frantic mess. Now I have to replace some of the blinds because I was in too much of a hurry as I had to do the work by myself that I would have normally had a 2nd person help me with. Every other type of company I’ve worked with sends texts or calls the day before as well as the day of. All I got was a k o k on the door.

December 2, 2025
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Reply from Window Nation - Indianapolis

We appreciate your feedback and are glad you like the windows. We apologize for the lack of communication and the installation occurring before the scheduled date. We'll review our notification process to prevent similar issues. Thank you for bringing this to our attention.

Rated 5 out of 5 stars

Product great

Product great! Install very good! Clean up job and haul away was very good also.

November 26, 2025
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Reply from Window Nation - Indianapolis

We're happy to hear that you had a great experience with our product, installation, and cleanup. Thank you for your positive feedback!

Rated 5 out of 5 stars

So far we like the product and the…

So far we like the product and the installation team was very goid

November 24, 2025
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Reply from Window Nation - Indianapolis

We're happy to hear that you like the product. We appreciate your positive feedback regarding the installation team. Thank you!

Rated 1 out of 5 stars

Customer service is terrible no return…

Products, installation, and Customer service is terrible. No return calls when requested. Wrong windows were installed and had to replace with correct windows. We were to receive a 100.00-dollar gift card for our sales call which we have never received. Installation crew was to have one worker that spoke English on the job and they spoke broken English. Was difficult communicating with the crew. Very disappointing experience and feel like we were way over charged for the product service and installation I would not recommend WINDOW NATION. Are last service call being 11/18/25 initial installation was in June.
Sadly, still not satisfied with the WIDOWS,

November 17, 2025
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Reply from Window Nation - Indianapolis

We appreciate you bringing this to our attention. We regret that the installation, communication, and gift card fulfillment did not meet your expectations. We are taking your feedback seriously and will review your case to identify areas for improvement in our service.

Rated 5 out of 5 stars

New window installation from Window Nation.

The installation team showed up on time and completed the job in about 4.5 hours. The put tarps down to minimize tracking in dirt. Overfall they were very professional.
The windows look great, the temperature distribution on the ground floor is much more even with the new windows and the furnace is working at longer intervals so farf.

November 20, 2025
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Reply from Window Nation - Indianapolis

We're happy to hear that the installation team was punctual and efficient, completing the work in a timely manner while maintaining a clean workspace. It's great to know the new windows have improved your home's temperature and energy efficiency. Thank you for your positive feedback!

Rated 5 out of 5 stars

They are quick and accurate and they…

They are quick and accurate and they make sure the windows are clean and they clean up before they leave and make sure you check all the windows with your approval Thank you for your business. I am truly grateful thank all of your crewman

November 18, 2025
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Reply from Window Nation - Indianapolis

We're happy to hear that our crew was quick, accurate, and thorough, ensuring your windows were spotless and your satisfaction was guaranteed. Thank you for your business and kind words!

Rated 5 out of 5 stars

great installers very professional and…

great installers very professional and clean up was incredible!

November 17, 2025
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Reply from Window Nation - Indianapolis

We're happy to hear that our installers were professional and thorough. Thank you for your positive feedback; we appreciate it greatly!

Rated 5 out of 5 stars

New windows look great

The gentleman who installed my windows did an awesome job. I was very pleased and appreciated his efficiency. They look amazing.

November 13, 2025
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Reply from Window Nation - Indianapolis

We're happy to hear that you're pleased with the window installation and appreciate the installer's efficiency. It's great to know your windows look amazing! Thanks for your feedback.

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