Wholesale2b.com Reviews 435

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their outstanding support, highlighting their responsiveness, helpfulness, and professional yet friendly attitudes. Many people appreciate the personalized approach, noting that the team often goes above and beyond to assist them, making complex processes easy to understand and providing clear, detailed explanations. Consumers frequently describe the customer service as top-tier, with agents being patient, knowledgeable, and quick to resolve issues. Reviewers often mention feeling well-supported and educated, expressing gratitude for the effort and expertise provided, and looking forward to continued assistance.

What people talk about most

Staff

Consumers consistently express satisfaction with the staff. Reviewers frequently highlight agents like Reina,... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the helpfulness and... See more

Based on these reviews

Rated 5 out of 5 stars

Hello, everyone. I’d like to share my positive experience with the W2B dropshipping agency. Their support has been outstanding, particularly Mia, who was incredibly responsive and helpful with my ques... See more

Rated 5 out of 5 stars

I have more than my share of tech issues in trying to master website ownership. I would never make it without the support, guidance and going above and beyond normal service, that Ani, Sanika and Pete... See more

Rated 5 out of 5 stars

Mia was fantastic in answering my questions and concerns! Very thoughtful and concerned in helping us dealers to make the right moves Each time i spoke with her she always had a better way for... See more

Rated 5 out of 5 stars

The best supplier company. I came across Wholesale2b from a YouTube video, at the time I was looking for a supplier. The best decision I've ever made. There customer service is top tier. They/we work... See more

Rated 5 out of 5 stars

I had an excellent experience chatting with Mia from Wholesale2b support. She was very polite, patient, and knowledgeable — answered all my questions clearly and guided me step by step through the pro... See more

Rated 5 out of 5 stars

It was great talking with Reina. She resolved my queries quickly. Although I am new and not much aware about dropshipping but the way she explained that to me, that was nice and crisp and now I am mov... See more

Rated 5 out of 5 stars

Professional and good customer service. Knows what she is doing as regards the responses from my questions. Very smooth chat and straightforward leaving me on a clear path to what I want.

Rated 5 out of 5 stars

Ani offer great customer service support, he’s very patient and helpful.I’ve been using the company services for a month, I can say that I’m very satisfied with their service

Rated 5 out of 5 stars

Ani Jr was incredibly helpful, quick and insightful in solving an issue of mine. couldn't be more happy with the communication and efforts on their part. super happy experience!

Rated 5 out of 5 stars

Thank you for the informative talk, Reina! Your insights were clear, engaging, and very helpful. I appreciate the effort you put into explaining everything so thoroughly.

Rated 5 out of 5 stars

Lisa is always extremely helpful, quick and detailed in the answers to my questions and I couldn't be more grateful for their help.

Rated 5 out of 5 stars

Mia was so great she answered all my questions and was very professional and prompt. the best customer service i have ever had.

Rated 5 out of 5 stars

Lisa was very knowledgeable. She responded very fast to all my questions. I also was able to resolve my query.

Rated 5 out of 5 stars

My rep Reina was very knowledgeable and answered my questions very clearly she was very pleasant. She didn't leave me in a fog she explained every thing that I asked.

Rated 5 out of 5 stars

Lis awent above her duty to help me and explain what i needed to do . Thank You so much !


Company details

  1. Wholesale Market

Written by the company

Streamline your online business with dropshippers. Access over 1 Million dropship products from the best dropshippers from one single dropship account. Create your list of preferred products to sell and synch them automatically to your favorite marketplace or to your online e-commerce store. Import orders automatically and push tracking codes. We are certified on the following marketplaces and e-commerce store providers: eBay, Amazon, Shopify, WooCommerce, BigCommerce, Facebook, Ecwid, Weebly, OpenCart, Magento, CSV, XML, Bonanza, GoDaddy, Google. We can even create a new dropship store for you from scratch with many exciting layouts to choose from.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

435 reviews

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Replied to 50% of negative reviews

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Rated 4 out of 5 stars

Not too bad

I've been with Wholesale2b for a bit over a year, just browsing casually, never really taking note of the finer details, I finally got the money and purchased a $20 datafeed plan-

I WAS ELATED! I could finally show the products of my dreams to my prospective customers.

Point1: The DataFeed Plan
I could pick up to 500 products!
And I got a 2 week bonus!

Here comes my gripe:
My mistake was not reading that YOU HAVE TO MANUALLY IMPORT THE PRODUCTS. Fair enough. . . As long as I have all the Data at my fingertips. Except. . . You can upload csv files on Shopify which manually imports all the products, prices, sku's and the rest, But no images. . . SHOPIFY YOU BEAUTIES! Be persistent enough by uploading the file enough times and you also GET THE PRODUCT IMAGES ;-).
You can thank me later. . . after deleting the products without images.

My chosen supplier had uploaded over 10 PAGES of products!
WHAT A VARIETY! --->
Nope not really, I have come to see that each product was uploaded more than once because for some reason or another there is no way to tag the varieties of the product so for example:
Product a has varieties in colors
i)pink, ii)blue iii)red and iv) yellow

SO Instead of Having them categorize the product as:
Product a- variety Pink
Blue
Red
Yellow
You have:
Product a:Pink, product a:blue, product a:red and product a:Yellow.
(I hope this makes sense).
It would have made so much more sense to have the products grouped, but it is what it is.
The system seems clonky and outdated as I can honestly say in the long run whilst sifting through what you want and need at the end of the day you find yourself forgetting some products you already loaded onto your list and find yourself reaching your product limit very quickly because of adding products double or tipple to your list due to variations.

Now point number 2:
Instachat- I am a bit frustrated as the people there seems nice. I cannot complain, but every time you make any inquiry instead of telling you directly they just tell you to open a support ticket.
Fair enough, But then instead of labeling it as chat just replace with a big: "Log a support ticket" button.

Point 3:The SUPPORT TEAM:
What can I say here? Okay 2 days (sometimes) waiting for a support ticket to be resolved is a bit tedious when you are in a rush to get things done, but once your support ticket is answered, for the most part it is done thoroughly and with great effort and attention to detail, Very willing to help!

Point 4: The products
Oh my gosh the VARIETY!!! I spent hours just looking at products and wishing to buy! I will give you a bone!
PAR EXCELLANCE! BRAVO!
THE selections of products are incredible and if you aren't too picky on foreign products you might find what you need!
As to my chosen supplier I have noticed the odd product here and there that they haven't listed with you but it is available on their end- for that I am not gonna flame you as it ISN"T YOUR FAULT.

Overall this platform is not as greedy as it's peers that limits you to the amount of products you can export on your list and I hope they do not change that, it is my one and only reason for not switching over to a new service provider.

So to the team at Wholesale2b I want to say: an eternal thank you for this wonderful platform and the outstanding support!

August 29, 2024
Unprompted review
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Rated 5 out of 5 stars

Working with Nihan was a terrific…

Working with Nihan was a terrific experience for me. She was very personable and professional, and she answered all of my inquiries with ease. She helped me to complete all of the tasks I had set out to undertake. I heartily endorse her to others.

August 25, 2024
Unprompted review
Rated 1 out of 5 stars

Warning: My Experience with a Scam Website—Don’t Fall for Their Tricks

This is the worst website I have ever seen. They are kind of scammers. First, I subscribed to an eBay plan. After subscribing, I paid $50 to get 250 “winning products,” but when I pushed them, I didn’t get any sales. Also, their prices are too high—some are even higher than the platform prices.

After that, I canceled my subscription. However, when I tried to cancel, they asked me many questions before I could finish the process. Someone even emailed me, promising to give me products that I could sell on my platform and a 20% discount if I kept my subscription, but I refused.

When the payment date came, I was surprised to find that I had been charged for the eBay plan on my credit card. I was shocked. Whenever I contacted live chat, they would just send me a link to submit a ticket instead of helping me.

I decided to give the website another chance. I went to my subscription plan and switched from eBay to Amazon. Since I had already paid for the eBay plan, they said they would charge me about $60 or $65 for the switch. However, when I clicked “pay,” they charged me $99. See how they are scammers?

I decided to give them another chance, but every time I listed my products on Amazon, they were rejected, and their prices were always higher than the prices on Amazon. I also tried to remove my credit card, but I couldn’t. They won’t let you remove your credit card unless you add another one first.

They are stealing your information and your money. They are typical scammers, so don’t waste your money. Don’t trust this website. Learn from my experience, and don’t make the same mistake I did. Don’t believe or trust the 4-star or 5-star reviews—they are bots.

August 23, 2024
Unprompted review
Wholesale2b.com logo

Reply from Wholesale2b.com

Hi Izaldeen,

Thank you for taking the time to share your feedback with us.

When we add the winning products, we factor in the products that have generated sales most recently and are trending on the e-commerce platforms. However, just adding the products is not the entire thing for some platforms. You also need to set your profits to benefit you and the platform you're selling on, and if necessary, do a little marketing of your store. If you did not make sales, you could always reach out to us, and we would investigate your account to check and make changes that would help you with making sales. Wholesale2B does not shy away from helping its members in any way possible.

The charge that happened on your card, was for the eBay plan, whereas the plan you had marked for cancelation was the WooCommerce plan, which was promptly canceled. We did confirm this to you via your support ticket.

About the $99 charge, this happened because you did not 'switch'. Instead of switching/migrating, you opted for activating the Amazon plan as if it's a new plan, hence you were charged $99. We have a separate wizard for migrating to a different plan, and that wizard makes sure you're not charged again unless you're to pay the difference. If this was mentioned to us via a ticket, our team would've certainly helped you migrate to the Amazon plan from eBay and dissolved the $99 charge, or at least, apply an extension to your billing.

With Amazon, we make it extremely clear that not all products would be approved. This is not due to our incompetence, but Amazon's per account policy that cannot be governed by Wholesale2B. Wholesale2B provides you with a huge catalog of products to increase your chances of getting listings uploaded to Amazon, but it depends on you to get any brand approvals if required. While we do provide an authorization letter, brand approvals are something we cannot guarantee. Which is one of the reasons why we've filters to separate such products from easy-to-upload products.

Also, Wholesale2B does assist you with uploading products to your account as much as possible. There have been instances where we have personally worked with the member by checking rejection reasons and reuploading the listings with a manual fix. Again, we do inform you about this on My List page of your Amazon W2B dashboard.

Everyone's experience with listing on Amazon is different, and we've members making a ton of profits while listing to Amazon without any issues. We understand that, and assist you throughout the way; we only seek for your patience in return.

I can assure you that we're not trying to scam you. We've been a reputable business for 20+ years and have only sustained due to the continued support from our satisfied customers.

About the reviews, I can 100% guarantee that none of them are bots. Calling genuine people bots is honestly insulting to them and their efforts.

Anyhoo, thank you for being associated with Wholesale2B. Please reach out to us directly if you've any concerns and I'll personally look into them.

Thanks and regards,
Aniruddha Pathak
Design Director - Wholesale2B

Rated 1 out of 5 stars

Beware Of The Flashy Marketing Scam.

Beware of the flashy marketing scams. I recently signed up and signed up for their monthly Amazon plan. All there "approved" amazon product gets rejected and the prices are even higher. I even paid a extra $50 to have them select 100 items of their top selling product. 99 items were rejected and 1 was approved. However, the one that was approved was flagged by Amazon due to missing information. I contacted customer support who seem to be responsive at the time when things are going well, but as soon as I started to request cancellation the conversation stop or slow responses. Mind you this is all with in 24hours, they had waited to the charge to post to my account to reach out and provide assistance. I hope this helps, my case sounds similar to others on here. Save your self the headache, money is tight and don't give it to these scam artist.

August 20, 2024
Unprompted review
Wholesale2b.com logo

Reply from Wholesale2b.com

Hi Chris,

Thank you for taking the time to share your feedback with us.

With Amazon, we make it extremely clear that not all products would be approved. This is not due to our incompetence, but Amazon's per account policy that cannot be governed by Wholesale2B. Wholesale2B provides you with a huge catalog of products to increase your chances of getting listings uploaded to Amazon, but it depends on you to get any brand approvals if required. While we do provide an authorization letter, brand approvals are something we cannot guarantee. Which is one of the reasons why we've filters to separate such products from easy-to-upload products.

Also, Wholesale2B does assist you with uploading products to your account as much as possible. There have been instances where we have personally worked with the member by checking rejection reasons and reuploading the listings with a manual fix. Again, we do inform you about this on My List page of your Amazon W2B dashboard.

Everyone's experience with listing on Amazon is different, and we've members making a ton of profits while listing to Amazon without any issues. We understand that, and assist you throughout the way; we only seek for your patience in return. I can also confirm that your tickets were replied in a timely manner.

Thank you for being associated with Wholesale2B. We're grateful.

Thanks and regards,
Aniruddha Pathak
Design Director - Wholesale2B

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Rated 5 out of 5 stars

"I recently had an excellent experience…

"I recently had an excellent experience with WholeSale 2B. Gelyn was incredibly professional and took the time to discuss all the subscription options with me. Thanks to her expertise, I was able to choose the best subscription that perfectly fits my needs. Highly recommend their service!"

August 18, 2024
Unprompted review
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Rated 1 out of 5 stars

i have very bad experience

i have very bad experience, i paid 3 months for my Amazon i always had challenge with listing bulk listing get rejected by amazon due to price error and compliance if i load one by one then out of 100 i can find one product which allow me to load and after listing that next day amazon reject,
Mr Ani said he will help me but very slow response with no use of his help,
finally i cancel my subscription but they charge my account again very very very sad,
i will never trust them

August 14, 2024
Unprompted review
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Reply from Wholesale2b.com

Hi Saif,

Thank you for taking the time to write to us.

I would like to address the concerns mentioned in the review. For Amazon, I had been personally working with you for 3 months to get the listings uploaded. We've had success too, however, for listings that require brand authorizations, the responsibility of getting the authorization lies with you - because, in essence, it is your person Amazon account that you're listing with.

Despite this, you were recommended to switch your plan to eBay so you could have fewer hassles, where again, I assisted you with adding the products there as well. I had been continually monitoring your account to check how you could generate sales. All in all, we did provide you with a ton of support so you could navigate through your dropshipping journey seamlessly. All of your tickets were promptly answered as well, in a timely manner, that too.

About the cancelation, the charge was made in error via our payment processor and we've already issued the refund the very same day. You should receive the full refund within 5-10 business days.

Anyhoo, thank you for being associated with Wholesale2B. We're grateful.

Thanks and regards,
Aniruddha Pathak
Design Director - Wholesale2B

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Rated 5 out of 5 stars

Quick answers

Mia knows the answer to your question, if not then she will find it for you! Great experience with the chat feature, thanks Mia!

July 12, 2024
Unprompted review

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