Received a 20 quart Choice mixing bowl for Christmas and like it so much I got the bigger set - all 9 pieces and picked up another few items while on the site. The deal breaker for me on purchasing... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The ordering experience was good, but i was confused when it told me my address was not a valid address. I fumbled around some (don't know what I did exactly), but it finally accepted it. It's all goo... See more
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Easy to order, however the shipping cost was not revealed until you reached the checkout phase. I probably would have continued my search through other vendors if I was apprised of the high delivery f... See more
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Webstaurant is a great place to get big quantities of stuff. However the pkgs I’ve ordered have gotten lost, arrived totally open and everything missing. Maybe they need to package things better or sh... See more
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Company details
- #6 of 7 best companies in Restaurant Supply Store
- #2 of 2 best companies in Baking Supply Store
- #2 of 4 best companies in Bar Restaurant Furniture Store
- #2 of 2 best companies in Commercial Refrigeration
- #40 of 44 best companies in Food Products Supplier
- #2 of 2 best companies in Hotel Supply Store
About WebstaurantStore
Written by the company
Shop over 340,000 products from the largest online restaurant supplier and foodservice retailer!
Fulfilling millions of orders since 2004, WebstaurantStore provides the restaurant industry with commercial products to suit every need and budget.
Since its inception, WebstaurantStore has sought to serve restaurants and commercial businesses by researching upcoming trends and listening to customer feedback and reviews by chefs, restaurateurs, and business owners.
Offering restaurant equipment, refrigeration, disposables, janitorial products, bulk foods, and more, WebstaurantStore is your one-stop shop for wholesale supplies!
Based in Lancaster, PA. WebstaurantStore is the largest online restaurant supply store servicing professionals and individual customers worldwide. Their continuous growth and expansion is made possible by warehouse locations in Georgia, Kentucky, Maryland, Oklahoma, Pennsylvania, and Nevada.
WebstaurantStore’s Customer Solutions Specialists are trained on products to answer questions and give businesses the confidence needed to make an informed purchase. Whether you choose to contact via chat or by e-mail, you will be communicating with a real person whose top priority is to assist you!
Fulfilling millions of orders since 2004, WebstaurantStore provides the restaurant industry with commercial products to suit every need and budget.
Since its inception, WebstaurantStore has sought to serve restaurants and commercial businesses by researching upcoming trends and listening to customer feedback and reviews by chefs, restaurateurs, and business owners.
Offering restaurant equipment, refrigeration, disposables, janitorial products, bulk foods, and more, WebstaurantStore is your one-stop shop for wholesale supplies!
Based in Lancaster, PA. WebstaurantStore is the largest online restaurant supply store servicing professionals and individual customers worldwide. Their continuous growth and expansion is made possible by warehouse locations in Georgia, Kentucky, Maryland, Oklahoma, Pennsylvania, and Nevada.
WebstaurantStore’s Customer Solutions Specialists are trained on products to answer questions and give businesses the confidence needed to make an informed purchase. Whether you choose to contact via chat or by e-mail, you will be communicating with a real person whose top priority is to assist you!
Shop WebstaurantStore
Written by the company
- The Leading Distributor of Restaurant Supplies & Equipment
- Order online from your laptop, desktop, or smartphone 24 hours a day, 7 days a week. Our fast shipping, low prices, and outstanding customer service make WebstaurantStore the best choice to meet all of your professional and food service supply needs.
Sign Up for a WebstaurantStore Plus Membership!
Get FREE Shipping on 200K+ Qualifying Products with Your Plus Membership!
As a Plus member, you can enjoy additional discounts on our already low prices for just $99 a month! Spend $29 or more on eligible Plus items and your order will arrive fast with priority processing. Start saving today!
Contact info
United States
- help@webstaurantstore.com
- webstaurantstore.com
3.9
Great
3K reviews
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Reply from WebstaurantStore
Hi Luis, it's great to hear about your positive experience with our checkout!
Webstaurant customer service is awesome…
Webstaurant customer service is awesome and so are their products!
February 27, 2026
Reply from WebstaurantStore
We appreciate you sharing your positive experience shopping with us, Jan! We look forward to working with you again soon.
Reply from WebstaurantStore
Thank you for taking the time to leave a review and sharing your experience ordering from us at WebstaurantStore!
Shipping cost more than product
I ordered a 12.99 part the shipping was 17.00 this is crazy I will shop amazon first from now own
February 26, 2026
Reply from WebstaurantStore
Thank you, Paul, for your review. We understand your concerns regarding our shipping and handling charges. We calculate these fees based on various factors (weight, dimensions, distance the order is traveling, applicable handling costs, etc.) to ensure fair pricing. If you have any further questions or need assistance, please reach out to us at help@webstaurantstore.com or through live chat: https://link.webstaurant.store/livechat.
Reply from WebstaurantStore
Thank you for taking the time to share your experience shopping at WebstaurantStore!
It was easy to find the needed product…
It was easy to find the needed product and order it. Now I look forward to its arrival and use.
February 24, 2026
Reply from WebstaurantStore
Thank you for taking the time to leave a review and sharing your experience ordering from us at WebstaurantStore!
Don't rely on these guys for emergency…
Don't rely on these guys for emergency situations on products. They will come up with any excuse not to bring your items to the door.... customer service own words are..I don't know who you think your dealing with.
February 25, 2026
Unprompted review
Reply from WebstaurantStore
Hi Hani, we would like to hear more about this so we can work o resolve this. Please share your order number in the form we have requested here on TrustPilot.
Plastic Lids For Cups
I was able to find the item I needed. I already had the cups, but did not have the lids for them.
February 25, 2026
Reply from WebstaurantStore
Thank you for taking the time to share a review, Wanda!
You have it ALL!
You literally have it all. Cannot begin to describe what a lifesaver this site is. I appreciate you more than you will EVER KNOW! Thank you for existing. Thank you for your consistency. Thank you a million times over.
February 24, 2026
Reply from WebstaurantStore
Thank you for your 5-star review! We appreciate your support and kind words and look forward to working with you again soon.
Packing and my order was great that is…
Packing and my order was great that is why I am ordering my products again
January 24, 2026
Reply from WebstaurantStore
Hi Evelyn, thanks for sharing your experience and for taking the time to leave a review!
Reply from WebstaurantStore
Thank you for taking the time to share your experience shopping at WebstaurantStore.
I have purchased bar top tables that…
I have purchased bar top tables that peeled and bubbled.. Called sustomer service and she was fantastic even helping me find replacements!
February 24, 2026
Reply from WebstaurantStore
It's great to hear about your positive experience, Marcie! We look forward to working with you again soon.
easy to find items fast checkout
February 24, 2026
Reply from WebstaurantStore
Thank you for taking the time to leave a review and sharing your experience ordering from us at WebstaurantStore!
Ordered supplies for my business
Ordered supplies for my business and everything arrived quickly and well-packed. Prices were competitive, the site was easy to navigate, and tracking was clear. I’ll definitely order again.
February 20, 2026
Reply from WebstaurantStore
Thank you for your review! It's great to hear to hear that you found the ordering experience easy and that our prices met your expectations.
Reply from WebstaurantStore
Thank you, Robert, for your review. We understand your concerns regarding our shipping and handling charges. We calculate these fees based on various factors (weight, dimensions, distance the order is traveling, applicable handling costs, etc.) to ensure fair pricing. If you have any further questions or need assistance, please reach out to us at help@webstaurantstore.com or through live chat: https://link.webstaurant.store/livechat.
I was able to find the Mobile Shelving…
I was able to find the Mobile Shelving in the two sizes that I need to complete the redesign of my space.
February 21, 2026
Reply from WebstaurantStore
Thank you for your 5-star review, Jerry! We look forward to working with you again soon.
The shipping was expensive
The shipping was expensive, but i’m excited to receive my coffee pot..
February 20, 2026
Reply from WebstaurantStore
Sondra, we are pleased to hear that you found the coffee pot you needed!
Have you checked out WebPlus? Most of the items we sell on our site are eligible for Free or Discounted Shipping with an active Plus subscription. Check it out here: https://www.webstaurantstore.com/plus/
I use these little pie pans to make birthday pies for my church. You are the only place I can get them
nly place I can find these little disposable pie pans. I make personal sized pies for church members birthdays
February 20, 2026
Reply from WebstaurantStore
Amy, we are pleased you are able to find the pie pans you need for your birthday pies at WebstaurantStore! Thank you for taking the time to leave a review.
BUYER BEWARE-THIS COMPANY CLAIMS NO RESPONSIBILITY ONCE ORDER IS PLACED
I placed an order 121971347 and est delivery date was 2-17/2-19 none of this order has shipped and NOONE can give me a date, Im being told it could be months but you will not issue a refund. When I placed the order I was given an est delivery date 2-17/2-19.. im ok with an estimated delivery date changing a few days. But no info to be given except I might have to wait months is unacceptable!
February 16, 2026
Reply from WebstaurantStore
Hi Charles, I apologize for the issues you have encountered with your order. I see that half of your order was delivered on Saturday, please reach out to our Customer Solution team if you did not receive this package. If you did not receive a tracking number, please check your spam folder.
The other item in your order is special order and ships directly from the manufacturer, it is noted on the product page that it can take up to several weeks to arrive to you. The estimated ship date for this product is 3/2. I see our Customer Solutions team has reached out to you in order to offer you $100 in store credit to help resolve this issue. Thank you for your patience.
Chelsea D
Chelsea D. was amazing help with my order! The Webstaurant Store is the best!
February 20, 2026
Reply from WebstaurantStore
Hi Kellie! It's great to learn about your positive experience with Chelsea. I will be sure to pass your review along to her and her manager.
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