Webkul Reviews 2,098

They are knowledgeable on their product and the support is very professional. The timeline for the fix is reasonable.

Amazing and Quick customer Support from webkul, Thanks to D. Gautam..

Invoice No: INV/25-26/5781
Invoice Date: 14/11/2025
Store Order No: 100156235

StileBoard purchased an Odoo module from them along with paid installation services, expecting a fully functional solution. Initially, everything seemed fine, but shortly after, the module stopped working properly.

When we reached out to their support team to fix the issue, instead of taking responsibility for a product they installed themselves, they demanded an additional $125 for paid support just to resolve the problem.

This is highly unprofessional and unacceptable. If a module installed by their own team stops working, fixing it should be part of their responsibility—not an opportunity to charge extra.

We expected better accountability and customer support from a company like Webkul, but unfortunately, the experience has been frustrating and disappointing.

We would not recommend their services based on this experience.

We’ve had a really positive experience working with this Webkul. From the beginning, everything felt well-organized and easy to navigate. The platform is intuitive, making it simple to find what you need without unnecessary steps or confusion.

What stood out most to us was the consistency. Orders were processed smoothly, communication was clear, and everything arrived as expected. It’s clear that a lot of attention has been put into creating a reliable and user-friendly experience.

Customer support has also been responsive and helpful whenever we had questions. It’s reassuring to know there’s a team behind the scenes that genuinely cares about delivering a good experience.

Overall, this is a dependable company that delivers on what it promises. We would definitely continue using their services and recommend them to others looking for a smooth and trustworthy online experience.

The support team has been extremely helpful and responsive. They are always ready to assist and consistently provide accurate and effective solutions.

I’ve been collaborating with Webkul for my e-commerce project (OpenCart), and my experience has been positive.

They helped me with several customizations and technical improvements, including tracking and store optimization. The team is friendly, patient, and always willing to help.

I especially value that they don’t just give generic answers but actually try to understand the problem and provide a working solution.

Sometimes responses can take a bit longer due to time differences, but overall the support is reliable and professional.

Thank you to the Webkul team for your work and support!

Costumer support is great, they have live chat which can address most queries in real time. And if needed, they will raise a ticket which doesn't take more than 1-2 days to be resolved if it is more technical and they keep you updated throughout the process. Very happy with their support

Possibly the worst business and personal experience I've ever had. I highly value work, so I'm aware of the damage negative reviews can do to a company. But what this company has done to me is something I can't let slide any longer. For months I've asked them for solutions to the add-ons they created or developed for me, and not only have they failed to provide them, but they want me to pay more for something that has never worked and don't even offer instructions on how to fix their botched jobs myself. I've had to hire other developers to fix it, and their responses have been nothing more than mediocre work; some have even dared to tell me I've been scammed. I placed all my trust in them, and they were my main developers until I started paying attention to their work, which was nothing but shoddy, incompatible, with logic I hadn't requested. Jobs that were supposed to be completed in days dragged on for months, and even after paying them, many remain unfinished. I absolutely do not recommend them. They are unprofessional, unethical, and lack principles and values. A truly awful experience.

Working with the Webkul team was a very positive experience. From the beginning of the project until the deployment stage, the team was professional, responsive, and highly cooperative. They clearly understood the requirements and implemented the customization smoothly. Communication was always clear and they were quick to assist whenever questions came up. I truly appreciate their dedication, technical expertise, and commitment to delivering quality work. I’m very satisfied with the final result and would gladly recommend Webkul to anyone looking for a reliable development partner.

English:
I use Webkul modules, and the modules themselves are very useful; they were thought out and prepared beforehand. I am very satisfied.
Some changes were needed. These adaptations were necessary. The Webkul team acts very quickly, well, and is solution-oriented, and our requests were handled in a short time.
I am very pleased, thank you very much.

Turkish:
Webkul modullerini kullanıyorum, hem modullerin kendisi çok kullanışlı, bizden önce düşünülmüş hazırlanmış, Ben gayet memnunum.
Bazı değişiklikler gerekti. Bu uyarlamalar gerekti. Webkul ekibi gayet hızlı güzel ve çözüm odaklı hareket ediyorlar ve taleplerimiz kısa zamanda halledildi.
Ben çok memnunun çok teşekkür ediyorum

Nederlands:
Ik gebruik Webkul-modules en die modules zijn erg nuttig; ze zijn goed doordacht en van tevoren voorbereid. Ik ben zeer tevreden.
Er waren wel wat aanpassingen nodig. Deze aanpassingen waren noodzakelijk. Het Webkul-team handelt snel, goed en oplossingsgericht, en onze verzoeken werden in korte tijd afgehandeld.
Ik ben zeer tevreden, hartelijk dank.

Great support team.
Thanks!! a lot to Divyanshi.

very helpful. very detailed support. definitely solve my problem.

Great tool for an auction.
Made my life easier with all the technical configurations.
I could easily auction products seamlessly.
The support is top-tier; all my technical struggles were resolved in a single chat

On point and with clear instructions.
Timely on replies.

We are using the Webkul MultiVendor Marketplace app, and our experience has been excellent so far.

Whenever I use the live chat, there is literally no waiting time. The support team responds immediately and resolves issues quickly and efficiently. A special thanks to Chirag, who was very understanding, patient, and knowledgeable throughout the process.

The support provided by Chirag from Webkul has been outstanding. Highly recommended for anyone looking for a reliable multivendor solution with fast and helpful customer support. 👍

My experience with Webkul has been unacceptable, and my warning to others is very clear: do not pay any advance payments.

We paid in full on the basis of supposed “milestones.” After that, the delivery did not materialise. Instead, it became a pattern of delay after delay, with excuse after excuse from their side as to why the work was not completed. Each time there was a new reason. Meanwhile the product remained unfinished.

They were fully aware we were tied to a deadline. They still did not meet it. If you are choosing a vendor because timing matters, this is the last outcome you can afford.

This did not feel like a normal project that simply ran late. It raised serious concerns about honesty and good faith, because payment was taken while completion was repeatedly promised and repeatedly not delivered.

Be cautious with the review responses as well. The replies look standard and formulaic, rather than addressing the substance. Based on my experience, they know exactly what they are doing and they are comfortable pushing customers past the point where it becomes difficult to recover money.

If you are considering Webkul: protect yourself. Do not fund them upfront. Only pay when you have the finished, working product in hand.

We are pursuing local filings in India, including a cheating complaint under Section 318(4) of the Bharatiya Nyaya Sanhita, 2023 (successor to the old Section 420 IPC).

The team was very helpful!

The app works very well. The customer support, in particular, is incredibly helpful. They respond quickly and even work alongside you to solve any issues.