Vizion Finance Reviews 556

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 535 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and clear communication, making the car financing process smooth and stress-free. Many people highlight the exceptional customer service, noting that the team goes above and beyond to find suitable deals and provides constant support and updates. However, some people were dissatisfied with the service, reporting slow response times, unhelpful interactions, and issues with communication, including being given conflicting information or experiencing delays in resolving matters.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the team for being professional,... See more

Service

Customers consistently note positive experiences with service, often highlighting its efficiency and... See more

Customer service

Users describe positive interactions with customer service. Many customers highlight excellent communication,... See more

User experience

Clients share positive opinions on user experience, consistently describing the process as seamless, easy,... See more

Response time

Consumers generally express satisfaction with the response times. Many reviewers highlight excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Couldn’t of asked for a smoother process! Hannah was amazing from start to finish no matter how many questions I had she was literally a message or phone call away! She went above and beyond to settle... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish! The whole car finance process was smooth, quick, and completely stress-free. The team was professional, friendly, and explained everything clearly, making sure... See more

Company replied

Rated 5 out of 5 stars

Through all the assessment and questions all went well. Well done Hanna you are very professional and you could answer in a polite manner, remember l was new to this car financing. Now.l.have my.car ,... See more

Company replied

Rated 5 out of 5 stars

From start to finish Audrey was amazing. Cannot recommend Vizion enough. Easy online application and always kept updated either by phone, email or message. Well done Vizion, you smashed it !!

Company replied


Company details

  1. Car Finance and Loan Company
  2. Finance Broker
  3. Non-Bank Financial Service

Written by the company

At Vizion Finance, we believe that everyone deserves access to fair, flexible, and transparent vehicle finance — no matter their credit history. As a trusted UK finance broker, we specialise in helping customers secure car finance that suits their individual needs, whether they’re buying their first car, upgrading, or refinancing an existing agreement. What sets us apart is our commitment to customer care. Our dedicated team of finance specialists takes the time to understand each customer’s circumstances and explain everything clearly, so you always know exactly where you stand. From your initial enquiry to driving away in your new vehicle, we're with you every step of the way. We work with a wide panel of trusted lenders, giving our customers access to competitive rates and a greater chance of approval. Whether you have excellent credit or have struggled in the past, we do our best to find the right deal for you — quickly and with zero hassle. At Vizion Finance, we’re not just about finance — we’re about people. Your journey matters to us, and we’re proud to have helped thousands of customers drive away happy. Trust us to go the extra mile — because your satisfaction is our success.


Contact info

4.9

Excellent

TrustScore 5 out of 5

556 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I felt completely supported by Vizion…

I felt completely supported by Vizion Finance, particularly by the salesperson handling my case, Jerome, who was excellent. I never felt pressured to take out a car finance loan, and they made sure to listen carefully to my views. They carried out their due diligence thoroughly to ensure I was dealing with reputable dealerships, and even stayed late on the day of the finance agreement to make sure both the dealership and I received good value for money.
The service was outstanding, and I would highly recommend it to anyone.

May 9, 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

Great to hear you felt fully supported throughout and never pressured, that’s exactly how it should be. Jerome going the extra mile and staying late to make sure everything was right is what we expect from the team.

Really appreciate the recommendation.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Good service communication good aswell

Good service communication good aswell

May 11, 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

Glad the service delivered and the communication was clear throughout.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Great assistant and service

Great assistant and service

May 9, 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

Great to hear the support and service stood out for you.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

just made it easy and friendly

just made it easy and friendly

May 9, 2026
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Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

Glad everything felt easy and the team came across friendly. That’s what makes the difference.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Wery good. Customer service 5star

Very nice people and service 5star

May 7, 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

Great to hear you had a positive experience with the team and the service stood out.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish! The whole car finance process was smooth, quick, and completely stress-free. The team was professional, friendly, and explained everything clearly, making sure I understood all my options before making a decision. They found me a great finance deal that suited my budget perfectly, and I couldn’t be happier with the outcome. Communication was excellent throughout, and I felt supported every step of the way. I would highly recommend this company to anyone looking for reliable and trustworthy car finance. Truly a five-star experience!

May 8, 2026
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Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

Great to hear everything felt smooth and stress-free, and that you were given clear options to make the right decision. Even better that the deal worked perfectly for your budget.

Really pleased the communication and support stood out throughout.

We truly appreciate the recommendation.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Had Josh sort out my finance

Had Josh sort out my finance. Got it all sorted quickly and very helpful when I had any questions

May 8, 2026
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Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

Great to hear Josh got everything sorted quickly and was there to help whenever you needed it. I’ll make sure he sees this.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

Great to hear Omar delivered for you. I’ll make sure he sees this.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Smooth process & Brilliant Service

Couldn’t of asked for a smoother process! Hannah was amazing from start to finish no matter how many questions I had she was literally a message or phone call away! She went above and beyond to settle everything and guide me through my concerns as a first time financer and everything within my budget too!

May 7, 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

Great to hear Hannah supported you every step of the way and was always there when you needed her. That kind of availability makes a big difference, especially first time round.

Glad everything was kept within your budget and felt smooth from start to finish.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Exceptional service

Exceptional service! The entire process was seamless and easy to follow. Communication was excellent throughout, and I was impressed that the entire task was completed within an hour. Highly efficient and a pleasure to work with. Thank you!

May 7, 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

Great to hear everything was seamless and easy to follow, and that it all came together so quickly. That’s exactly how it should feel from your side.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Help and keepet me updated and good…

Help and keepet me updated and good costumer service. Very Nice person

May 6, 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

Glad you were kept updated throughout and felt well looked after. That makes all the difference.

Best wishes,
The Vizion Finance Team

Rated 4 out of 5 stars

This was a easy process

This was a easy process, simple and unpressured.
We had a bit of a issue with the identification part due to me being as blind as a bat without my glasses.
Hannah was the person I was speaking to and she explained everything and asked all my questions. I also got a call when the vehicle was dropped off to me to make sure I was happy with it before the funds were released.

May 6, 2026
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Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

Glad the process felt simple and unpressured, and that Hannah took the time to guide you through everything clearly—even with the ID hiccup. That’s exactly how it should be handled.

Also great to hear the final check-in before releasing funds gave you that extra confidence.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Great customer service

Great customer service. Thank you !

May 3, 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

Glad the customer service stood out and you were looked after properly.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

Very good easy to deal with

Very good easy to deal with

May 4, 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

Glad everything felt easy from your side and was handled properly. That’s exactly how it should be.
Best wishes,

The Vizion Finance Team

Rated 5 out of 5 stars
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

Glad you found everything easy to deal with and the service delivered properly. That’s what matters.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

Great to hear everything ran smoothly from start to finish. That’s what we like to see.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

I recently had my finance done with…

I recently had my finance done with them. They are very quick in action and everything was done on calls. No complications at all. very reliable

May 2, 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

Great to hear everything was handled quickly and smoothly over the phone with no complications. That’s exactly how the process should feel.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

The experience

Jerome was very through in guiding me through the process and extremly courteous

May 2, 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

Great to hear Jerome guided you properly and kept things clear throughout, while staying courteous the whole way. I’ll make sure he sees this.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars

All good and they are explaining…

All good and they are explaining everything you need

April 30, 2026
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

Glad everything was clear and you were properly guided through each step. That makes all the difference.

Best wishes,
The Vizion Finance Team

Rated 5 out of 5 stars
Vizion Finance logo

Reply from Vizion Finance

Hi,

Thank you for taking the time to leave this, we really appreciate it.

Glad you’re well satisfied with how everything turned out.

Best wishes,
The Vizion Finance Team

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