Vecticon Reviews 513

DO NOT TRUST THEM. I agreed to pay $1 for an image and suddenly, I am automatically subscribed and charged a couple of days later $30! NO TRANSPARENCY.

I had exactly the same experience. They made you think you ill be chared £1 and then I was shocked to se on my credit card a £26 charge.

you better stay away from this company! They are thives

Scan company, do not use! They take £26 out of your account.

SCAM AVOID AVOID AVOID

£1 For the photo enhancement and then stung £26

After speaking to my bank they said that Vecticon roll out a new subscription monthly on your account this is why it won't show on your banking monthly subscription.

You have to block it via your banking app
Complete scam avoid at all costs.

Like so many other people who have written reviews, I thought I was paying £1.00 for one photo enhancement. Was shocked to see they then took £26.00 from my account.
I emailed them to complain, twice. They replied each time telling me I'd agreed to the subscription. I persisted and emailed them a third time and attached a selection of poor reviews from Trustpilot highlighting I was not alone in being dissatisfied. Good news, they refunded me £26.00!
I advise you not to use them but if you have and they took £26.00 from your account unexpectedly then be persistent and hopefully you too will get a refund.

The trial period is two days for $1, with unlimited downloads and usage. After I used the account, I canceled it, and they charged me $30.00.
I contacted them and they stated they couldn't refund me, but my account was canceled.

Fraud company. They tell you it's £1 for the picture. Once you enter details. They then take £26 out of your account a few days later. Claiming you agreed to a subscription. Which is a blatant lie. Say bye bye to your money. You won't be able to get it back. Keep well away from this company

Scammers
Fraud transactions

SCAM. Tells you £1 and then starts taking payments from your bank. AVOID!!

Awful and overpriced. I thought I’d cancelled this ages ago, but they’ve just taken another £26.

We are a Special Needs School. Some of our kids are a little shaky when using a camera. The Vecticon platform has shown real improvements for the children in terms of their work as we can now clean up images to give a better reflection of what they are trying to achieve. This is nothing short of a cool platofrm.

It’s a scam. When you pay £1 for an imagine to download, they bill you £26 two days later. They maintain that you’ve signed up for a subscription. I hadn’t signed up, they do it and don’t inform you that they’ve done it!! Disingenuous at best or a complete scam!! Avoid.

First off, the photo enhancement application is brilliant and greatly improved the image I had. I was able to use it for a mobile game when all pictures previously submitted were rejected due to ‘low quality!’

Like most folk who have come to Trust Pilot, I too was caught out with the £1 trial period. I thought it was for this one image and was surprised when a subscription charge came out of my bank account a few days later.

I wouldn’t call it a ‘scam’ as other have done on here as this was all detailed in the T&Cs. I also did get a confirmation email explaining this however, it was flag as junk and I missed it.

Following this charge, I contacted Verticon.co and asked for a refund which I have now received.

This did take a bit of haggling as the T&Cs I agreed to, stated that it’s not possible to refund once this fee has been charged. I highlighted that under the Consumer Contract (Information, Cancellation and Additional Charges) Regulations 2013 (UK law), there is a 14-day cooling off period for subscription such as this and customers cannot waive this right.

As I cancelled my account as soon as the charge was made and had not used the application outside of the trial period, I am entitled to a refund which I got.

I will also credit Vertico.co with their excellent communication. I might not have liked nor agreed with some of their replies but they always responsed promptly and politely.

In summary: The application is great, I’m stupid for not reading the T&Cs and Vertico.co provided me with the refund as requested.

Thank you!

SCAM This company is effectively engaged in online theft. Do not give these people your account details, stay away.

It's a total SCAM. I paid $1 to try the service and was charged for a monthly subscription. The company created an account for me without my knowledge. Stay away from this company.

Like others, I thought I was paying a £1 to download an image only for the company to try and sign me up for a rolling contract. Fortunately, the bank intervened and registered it as a scam/attempted fraud.

SCAM. Like everyone else here I paid £1 for a one off service and did not notice I got myself subscribed to a rolling contract which resulted in an additional £26 charge two days later. No confirmation email, no nothing.
I CONTACTED MY BANK WHICH CONFIRMED IT’S A SCAMMING PRACTICE AND MY CREDIT CARD WAS CANCELLED IMMEDIETALY TO PREVENT FURTHER CHARGES. NOW THE CASE IS WITH A DISPUTE TEAM TO GET £26 BACK.

Funny thing is, I was thrilled with the Image Vectorizer. On one hand, after signing up for the trial, which I thought was a one time thing, I didn't get those extra charges some people got. Unfortunately the second time around I realized I was paying $29, but was too late. Couldn't cancel the payment as it was going through. Contacted them but based on other reviews, I'm not expecting a refund. If you haven't created an account, go through the reset password flow because they create an account for you when you go through the trial flow the first time. Then go into your account and cancel the subscription. Hopefully I won't get any more charges.

It was a scam. They tried to charge $30 after I paid for a $1 service a few days ago. Luckily, my bank flagged the transaction.

I have had the same experience as everybody else on this platform and they took an unauthorised £26 out of my account in September and October.
This company is running an illegal scam.
I SUGGEST WE TAKE OUT A CORPORATE LEGAL CLASS ACTION AGAINST THESE FRAUDSTERS AND SUE NOT ONLY FOR THE RETURN OF THE LOSS OF MONEY BUT FOR THE DISTRESS CAUSED.