Vanxander Reviews 16

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

4.5

Excellent

TrustScore 4.5 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Despite my previous negative experience…

Despite my previous negative experience through purchasing fine jewelry online, i was still open and in search for a company to deliver. Van Xander did exactly that. Their product came out exactly as described! I was very pleased with the item i received, will be looking to purchase more.

April 14, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

I usually don’t write reviews

I usually don’t write reviews, but I felt they deserved it. I’m in love with this company & how professional they are! I have purchased 6-7 pieces & very happy. I’ve purchased my jewelry over time, long time customer & will continue to be. The are legit & real. The packaging is always nicely, they deliver in a timely manner & overall the jewelry is my favorite. This is the right jewelry company to buy from. I’ll never go with any other jewelers. VanXander is the way to go!!!!!

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing jewellery

Amazing jewellery! I ordered my boyfriend a necklace for his birthday and he absolutely loved it. He immediately went onto the website to shop for more, which says a lot as he is picky. Safe to say Van Xander has gained a new loyal customer

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding experience and great pendants

I had an outstanding experience with Van Xander and wanted to share it. After reaching out about an issue with my pendant, their customer service team went far beyond what I expected. Leah and the team not only helped me right away, but they also offered to send me a brand‑new pendant at no cost, and even let me keep the original one. That level of generosity and care is rare.

Throughout the entire process, their communication was warm, professional, and incredibly thoughtful. It’s clear they genuinely value their customers and stand behind their products.

I’m extremely impressed with both the quality of their jewelry and the exceptional service I received. Van Xander has definitely earned my trust and future business. Highly recommended.

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

I recently made a purchase but…

I recently made a purchase but accidentally selected the wrong length. After processing my payment, I realized my mistake and reached out for assistance. To my delight, I received an immediate response, and my refund was processed without any delay. The professionalism and promptness of their customer service are truly commendable.

I then made a new purchase with the correct specifications and couldn't be more excited. A friend of mine already has one, and the quality is exceptional. I wholeheartedly recommend this company for their outstanding service and high-quality products.

December 12, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

The ring I got was slightly too small…

The ring I got was slightly too small but they made it very easy to exchange it for bigger size.
Returning the first ring was easy and within 1 week I had the bigger size. It can be hard to get
sizing right when shopping online so I'm pleased with how pleasant they were to deal with for
exchanges.

August 27, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

I have had the pleasure of speaking…

I have had the pleasure of speaking with Leah after I received my two items and thought they were too small. She has made the return process that can be difficult very easy by being fast on replies and giving accurate information. Not to even mention the quality of work within the two pieces I bought was amazing as well. Will be purchasing from them again and feel confident in doing so because of such a strong team in the office!! Shoutout Leah!!!

June 17, 2025
Unprompted review
Rated 5 out of 5 stars

I've been looking for a luxury quality…

I've been looking for a luxury quality chain at a reasonable price for a while until I stumbled on these guys. Fantastic experience and the quality of the product is second to none. However, the shipping took 3 days instead of 2, but other than that everything is good.

April 4, 2025
Unprompted review
Rated 5 out of 5 stars

Killer return

I got a large, solid silver cross that was stunning. But it was hanging on the wheat chain with a questionable clasp. I paid top dollar on my cross because it was to signify my relationship with God. So I ordered a 3.5 mm Cuban to hang it on, and I immediately found it to be too small at 18' and 3.5 mm. I should've known it was my bad. They were so responsive to replace my chain with a larger length and 5 mm. $70 later I had the perfect necklace.

March 13, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Wow!!!!

Wow! Love the chain- absolutely highest quality! Even the mall details such as soldering the jump ring. I have had chains this size before and all they do is kink. Not this one! I have owned lots of chains and this is second to none! Also- the customer service is also outstanding. Package arrived in 3 days!

March 28, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look