UWON Carriers 

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Rated 1 out of 5 stars

Stole 254.00 from me. Pulled the same shenanigans on me. Quoted a price, acted insulted when I questioned him and then day before pickup, changed the price by $600. Said he’d return my deposit but did... See more

Rated 5 out of 5 stars

I personally love Thomas services. He’s quick to respond whenever you need his service and the company is fantastic in terms of delivering my car.My car delivered the second day to my house more than... See more

Rated 5 out of 5 stars

Honesty!!! They were upfront about everything. The driver they were contracting with was friendly and very professional. My car left Florida on time and arrived in Phoenix on time actually earlier tha... See more

Company details

  1. Transportation Service

Written by the company

We are dedicated to help our customers with their car shipping experience, providing transparent service for couple of years and succesfully shipping more than couple of hundred vehicles.


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Breach of guidelines

All reviews

(141)

125 reviews in the last 12 months

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Rated 2 out of 5 stars

Don't trust these thieves...

Unfortunately, the reviews were correct... I was quoted $1,900 to ship 2 cars from NY to TX... After confirming with my representative, Simon Marks, a week out, I was contacted 2 days before my pickup and informed that the price would be $3,100- classic bait and switch... Needing to ship the car and its contents in preparation for a college move-in, I was forced to pay up... My experience with UWON was miserable... These people are thieves... Hire ANYONE else...

July 30, 2026
Unprompted review
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Rated 1 out of 5 stars

Awful experience with Justin @Uwon Carriers, LLC

Awful experience with Justin. Trying to ship our car to another state. He provided a reasonable quote and said the driver would pick up the car at noon on the designated day. Trying to follow up and he is radio silent. At first I was told he was on vacation. Then I was told he was still negotiating with drivers. Nobody can tell me whether my car will get picked up or not. Their customer service is lacking & ignoring a customer shows their lack of concern. They are just waiting for their next victim.

August 13, 2026
Unprompted review
Rated 1 out of 5 stars

STAY AWAY!Bite-and-Switch Scam, Extortion, and Fraud!

I had a nightmarish experience with Uwon Carriers LLC (Order #30457415-UW). They operate using classic deceptive "bait-and-switch" tactics, breach signed agreements, and
engage in extortionate practices at delivery.

Bait & Switch Pricing: They initially quoted me a locked-in rate of $800 to secure my booking and $300 deposit. Soon after, they attempted to demand $3,000 before forcing a revised quote of $1,600, which doubled the original agreement.

Weeks of Delays & Complete Incompetence: The contracted pickup date was July 8th. They went silent for weeks. When they finally sent a driver, the person was completely unprepared and couldn't mechanically unlock the vehicle, despite explicit advance notice that the battery was dead and the vehicle was inoperable.

Forced Pickup After Cancellation Request: After weeks of non-performance and refusing a full refund, I formally requested cancellation and warned them of legal/regulatory action. Only THEN did they abruptly claim the car was picked up, completely ignoring my cancellation notice.

Extortion at Delivery (Holding Vehicle Hostage): Per the signed agreement, the remaining balance due at delivery was $1,300. However, upon arrival, the driver demanded $1,400 and refused to release my vehicle unless I paid the extra $100 for an uncommunicated "towing fee." Holding a vehicle hostage for unauthorized fees is a direct violation of federal transport regulations.

NOTICE ON THEIR RATINGS:
Do not be fooled by their high overall rating. They actively dispute, flag, and attempt to remove legitimate 1-star reviews from real customers to hide their illegal practices.

I have full audio recordings of call exchanges with their dispatchers, as well as complete text and email documentation proving this entire scam. I am personally ensuring that all evidence, call logs, and contracts are formally submitted to the FMCSA, USDOT enforcement division, State Attorney General, and their bond provider to initiate a full regulatory investigation into their business!

July 8, 2026
Unprompted review
Rated 1 out of 5 stars

Feels like a bait and switch.

The whole experience felt like a bait-and-switch. After I agreed to the quoted price of $750, I was later told that, due to "high demand for transportation services and limited drivers available in Texas," the driver's price had increased to $1,150—a $400 increase from what I originally agreed to.

I understand that the initial quote may be an estimate, but an increase of this size is far beyond what I expected based on the advertised pricing. It makes the original contract price feel meaningless if the final cost can change so dramatically after the agreement is made.

While I appreciate that Nick tried to work with me on the price, it was difficult to feel comfortable moving forward when the amount kept changing. It made me lose confidence in the transaction.

On top of that, I'm now out the $200 deposit that I paid based on the original quoted price. I entered into the agreement in good faith, and I don't believe it's fair to keep my deposit after increasing the price by such a significant amount.

July 30, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent service

Excellent service! Thomas at Uwon Carriers LLC made the entire process easy from start to finish. He answered all my questions, kept me informed, and helped me every step of the way. My car arrived safely and on time. Highly recommend!

July 23, 2026
Unprompted review
Rated 1 out of 5 stars

Was bait and switched by this company

Was bait and switched by this company. Was given an estimate of $900. Contract was signed. Day of the pick up was told it was instead $1400. Justin was not up front from the beginning. Other companies quoted me $1200-$1400 from the beginning. This is dishonest practice. Stay away from this company.

July 27, 2026
Unprompted review
Rated 5 out of 5 stars

Thomas at Uwon Carriers LLC was…

Thomas at Uwon Carriers LLC was incredibly helpful throughout the entire process. He kept me informed, answered all my questions, and made the transport smooth from start to finish. Great service—I highly recommend Uwon Carriers LLC!

July 22, 2026
Unprompted review
Rated 5 out of 5 stars

honest broker

We are a carrier company that transported a car for them, and we paid more than we should have paid a broker fee, by mistake. Everything was resolved quickly and honestly by the guy, David, who works there.

July 20, 2026
Unprompted review
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Rated 1 out of 5 stars

If you value your time I wouldn’t recommend

Wouldn't recommend, Bait and switch and likes to deflect the problem.

July 5, 2026
Unprompted review
UWON Carriers logo

Reply from UWON Carriers

Hey Martin, We couldn't find your recordings on our system, I would appreciate the chance to fix the issues. Please contact our Support department support@uwoncarriers.com or 3312196222.
Thanks

Rated 5 out of 5 stars

Excellent service

They have clear information, prompt payment delivered great service,I have worked with company several times....

July 9, 2026
Unprompted review
UWON Carriers logo

Reply from UWON Carriers

Thank you so much for your continued trust and support! We truly appreciate the opportunity to work with you on multiple shipments. We're glad our communication, prompt payments, and service have met your expectations. We look forward to many more successful loads together!

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Rated 5 out of 5 stars

I had a great experience shipping my…

I had a great experience shipping my car with this company. From the beginning, they were professional, honest, and kept me informed throughout the entire process. The driver handled my vehicle with great care, and it arrived safely and on time, exactly as promised.

July 12, 2026
Unprompted review
UWON Carriers logo

Reply from UWON Carriers

Thank you, Guillermo! We truly appreciate your kind words and your trust in Uwon Carriers LLC. We're glad to hear everything went smoothly and that your vehicle arrived safely and on time. Providing honest communication and reliable service is what we strive for every day. We look forward to helping you again with any future vehicle shipments!

Rated 1 out of 5 stars

Be very careful

Be very careful! I would love to use all platforms to talk about the terrible experience I had with this company. They said they have a driver in my area and they could schedule pick up any date thats convenient because there are carriers now in my area. I gave them my date, they said yes, they even said he knows that other agencies bait and switch and Uwon doesn't do this and again assured someone is ready to pick up! Nothing the day of, nothing a few hours after, all they say is "please be patient with us we are working on yours!"

July 7, 2026
Unprompted review
UWON Carriers logo

Reply from UWON Carriers

Hi Lucille, we're truly sorry that your experience didn't meet your expectations. We completely understand how frustrating it is to plan around a pickup date and not have everything go as expected.

Our goal is never to mislead anyone. In auto transport, carrier availability can change unexpectedly, even after a driver initially expresses interest in a route. While we always work to honor the agreed pickup window, there are situations beyond our control that can affect scheduling. We know that doesn't make your experience any less disappointing, and for that, we sincerely apologize.

We'd really appreciate the opportunity to make this right. Please contact our support team at support@uwoncarriers.com with your order details so we can review your case personally and work toward a fair resolution. Your feedback is important to us, and we'd like the chance to regain your trust.

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