US Filing Services Reviews 323

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease and simplicity of the user experience, noting that the online filing system is intuitive and makes tasks like renewing business licenses surprisingly painless. Many appreciate the website's clear navigation and the convenience of pre-populated information, which significantly speeds up the filing process. People also value the helpful reminders received via email, ensuring they stay on top of their compliance needs. However, some customers expressed dissatisfaction with the pricing, finding the cost of the service to be high compared to filing directly with the state. A few also mentioned issues with the payment process, such as credit card refusals due to large amounts, and a desire for immediate receipts or copies of their filings.

What people talk about most

User experience

Consumers generally find the user experience to be positive, highlighting its ease of use and intuitive... See more

Service

Customers consistently note ambiguous experiences with service. Many reviewers appreciate the fast, easy, and... See more

Website

Customers had positive experiences with the website, finding it easy to navigate and efficient for tasks like... See more

Payment

Clients share ambiguous opinions on payment. Many reviewers found the payment process easy and convenient,... See more

Price

Reviewers highlight significant dissatisfaction with the pricing. Many customers report being charged... See more

Based on these reviews

Rated 4 out of 5 stars

Overall the online filing system was good. The one area that I feel could benefit the public's site using experience would be in how the data entry parts retain your information if you end up making a... See more

Company replied

Rated 5 out of 5 stars

I actually did not use this service - but I'm giving this review because I purchased the service without thinking, then regretted it and immediately asked for a refund. Their customer service cancele... See more

Company replied

Rated 5 out of 5 stars

Seamless experience and useful info is a flow only took about two minutes to file. A beacon of how other businesses should handle filings and adjacent task needed that are usually overwhelming. Very g... See more

Company replied

Rated 4 out of 5 stars

All of the information is there at your fingertips. I'd rather do it myself because I'm on a budget, but I didn't see where or how to do that. Perhaps that information could be made available for so... See more

Company replied

Rated 5 out of 5 stars

Renewing my business license was surprisingly easy and painless! I appreciate how simple and intuitive the UI was, and the many many reminders I got via email. It was also easy to change my address on... See more

Company replied

Rated 5 out of 5 stars

I’ve been using US filing services for several years and I’ve always been terrific. It makes it easy and hassle free. Sadly, this year I had to use them to close my business online. I highly recommend... See more

Company replied

Rated 4 out of 5 stars

The site is easy to navigate. Options for title designations is a good addition. If you want accuracy a box for other should be added. All in all, an easy task.

Company replied

Rated 4 out of 5 stars

Most everything was great, but I didn't see where I could get a copy of the statement of information that I just created. If I should die tomorrow, I would not have a copy for my replacement.

Company replied

Rated 5 out of 5 stars

I have owned an LLC in NC for over a decade. Every year the filing has been an onerous experience. The govt run web site was anything but intuitive. I would often have to spend several hours naviga... See more

Company replied

Rated 5 out of 5 stars

I wanted the company to file our annual report with the state of CT. Turns out it had already been filed so US Filing returned my $199 almost immediately.

Company replied

Rated 4 out of 5 stars

The instructions were easy to follow. only reason i gave four instead of five is that a few of the questions i did not know what they were about! The website is great andeasy to follow.

Company replied

Rated 4 out of 5 stars

I was really impressed with how easy the process was to follow and complete. The only reason I gave it four vs five stars is that the email confirmation never showed up.

Company replied

Rated 4 out of 5 stars

Quite a simple process, I do question such a high cost for someone, like myself, starting a business. Lower the fee. That's something y'all can do better. Cheer's.

Company replied

Rated 4 out of 5 stars

I am not sure I understand the process, but it took 8 months to receive my copyright on my technical drawing. It only takes 30 days on my books. Thank you

Company replied

Rated 4 out of 5 stars

This was my first time using your filing services. I found it easy to use, very user friendly. However, I am not sure how long the process takes for the filing to be completed.

Company replied

Rated 5 out of 5 stars

The previous system was so very awkward—this one takes the pain away, very easy to fill out form and reminders in email are greatly appreciated.

Company replied

Rated 5 out of 5 stars

It's great that you sent a reminder email and allowed us to update the Statement of Information well before it was due. The process was easy.

Company replied

Rated 5 out of 5 stars

Very easy process but expensive compared to filing directly with the Secretary of State. However, if you are in a hurry, and I was, it's a decent alternative.

Company replied

Rated 4 out of 5 stars

Your service is fast and easy. I just wish that that I would’ve received a credit card receipt and a copy of my filing after payment

Company replied

Rated 5 out of 5 stars

Like the fact that all prior information is already there. No need to put in the same information again

Company replied

Rated 5 out of 5 stars

The system was easy to use and we prepopulated with the information about our school which makes the process go smoothly

Company replied

Rated 5 out of 5 stars

I greatly appreciate the fast acting and quick turnaround service provided to help me get through the filing process.

Company replied

Rated 5 out of 5 stars

It was super easy all the information was already there o just needed to pay and send.

Company replied

Rated 5 out of 5 stars

USFiling Services makes it easy to stay on top of all my business info.

Company replied

Rated 5 out of 5 stars

You made it sooo easy to get the process started by adding the button to click. Other years I struggled with finding the form. Thank You!!!

Company replied

Rated 4 out of 5 stars

Our organization is unique and didn’t fit the standard questions. Not sure if we filled it in right.

Company replied

Rated 5 out of 5 stars

I received a refund. I was surprised I thought I had a balance? Please explain. Thank you, Dr. Rebecca Irene A. Pena

Company replied

Rated 1 out of 5 stars

An absolute bottom feeder of a "service", this company will send you unsolicited emails about your business license needing renewal in the hope that you are not paying attention and blindly click the... See more

Company replied

Rated 1 out of 5 stars

This is an unnecessary service. They charge $174, but you can file the form with the government yourself for $20. Even worse, the company advertises their unnecessary service with unsolicited spam... See more

Company replied

Rated 5 out of 5 stars

These days it’s difficult to get these filings taken care of online. NOT in this case!

Company replied

Rated 5 out of 5 stars

Super Easy to file and get done quickly so that I could move on to other tasks at hand.

Company replied

Rated 5 out of 5 stars

What I appreciate about the experience is that it’s very self-explanatory. Very user-friendly makes doing reports easy Peezy.

Company replied

Rated 4 out of 5 stars

NEED TO KNOW WHO DOES FILING IN RHODE ISLAND. WHEN WILL YOU FILE FLORIDA. DID YOU RECEIVE OUR PAYMENT

Rated 5 out of 5 stars

Al the information was there you just had to review & check

Company replied

Rated 1 out of 5 stars

I pay $203 per year to File my Annual Report in NC. After receiving 4 emails from US Filing Services during the Christmas Season, I saved them until after and filled out the Forms. What a mistake!!... See more

Company replied

Rated 1 out of 5 stars

They are a scam. They look for distracted people that are actually trying to work in order to provide a service that it is not needed and extraordinarily over priced. Paid $150 to update certain infor... See more

Company replied

Rated 3 out of 5 stars

My charge card was refused because the amount was so large. A note on the website to check your email or text messages if this happens would be nice as one can just say YES and try again and this wou... See more

Company replied

Rated 5 out of 5 stars

The online application service was excellent. Much easier to use and has progressed so much.

Company replied

Rated 1 out of 5 stars

These spammers want to charge $149 plus the normal state fees for doing exactly what you do online. This site has you fill out the same information the state (CA, in my case) site has, but you the... See more

Company replied

Rated 5 out of 5 stars

Except for the jump in the filing fee, the actual experience was easier than in years past to navigate.

Company replied

Rated 5 out of 5 stars

Actually they make it pretty convenient to pay also give reminders that aren't annoying & rather comical.

Company replied

Rated 1 out of 5 stars

This company is a scam, plain and simple. First off, they send spam emails, unsollicited. Second, they ask for $149 for a filing fee that costs only $50!!!!! And there is no "service" they are provi... See more

Company replied

Rated 1 out of 5 stars

DO NOT TRUST THESE SCAMMERS US Filing Services, LLC is a Florida company violating Florida law by pretending to be a government agency. They literally provide zero services, yet send warning notice a... See more

Company replied

Rated 1 out of 5 stars

Just wants to sell you overpriced services you can do for less online. It's also deceptive to name your business which makes it sound like it's from the US government.

Company replied

Rated 1 out of 5 stars

This company is totally a scam. They emailed me trying to get me to complete a SOI for a company that not even mine. I even searched this on the website and totally showing different details.... See more

Company replied

Rated 5 out of 5 stars

It was easy to navigate through the payment process.

Company replied

Rated 1 out of 5 stars

...this company will help you do it. US Filing and other "filing services" like it are scams. They try to look like official government entities and use pressure tactics like fines and late fees. Most... See more

Company replied


Company details

Written by the company

US Filing Services helps busy business owners stay compliant with state filing requirements—without the stress. We specialize in annual report filings and registered agent services across all 50 states. Thousands of businesses trust us to file accurately, on time, and with transparency every step of the way. Our goal is simple: make compliance effortless.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

323 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Easy to get through

Easy to get through

January 30, 2026
Unprompted review
US Filing Services logo

Reply from US Filing Services

Hi Brenda! Thanks for your feedback — we’re happy to hear the process was easy to get through. That simplicity is something we work hard on, and it’s great to know it made a difference for you. If there’s ever anything we can do to make the experience even better, our team is always here to help.

Rated 5 out of 5 stars

Great service will definitely use them…

Great service will definitely use them again for other jobs

January 30, 2026
Unprompted review
US Filing Services logo

Reply from US Filing Services

Hi Barry! We really appreciate the kind words and your trust in our service. It’s great to hear you had a positive experience, and we’re thrilled you’d use us again. Thanks for choosing us — we’re always here if you need help down the road!

Rated 5 out of 5 stars

Easy to use and quick

Easy to use and quick

January 29, 2026
Unprompted review
US Filing Services logo

Reply from US Filing Services

Thanks so much, Jeanine! We’re really glad to hear the process felt easy and quick—that’s exactly what we aim for. We appreciate you taking a moment to share your experience.

Rated 5 out of 5 stars

Super Easy to file!

Super Easy to file and get done quickly so that I could move on to other tasks at hand.

January 29, 2026
Unprompted review
US Filing Services logo

Reply from US Filing Services

Thanks for the kind words, RH1110! Helping business owners get this checked off quickly so they can move on to everything else is a big part of why we built the service this way. Glad it did the trick.

Rated 5 out of 5 stars

Easy

Very easy process

January 27, 2026
Unprompted review
US Filing Services logo

Reply from US Filing Services

Thanks, Aurelia—we appreciate you sharing this! It’s great to hear the process felt very easy, and we’re glad we could help make filing painless.

Rated 5 out of 5 stars

Easy process

Easy process

January 26, 2026
Unprompted review
US Filing Services logo

Reply from US Filing Services

Thank you, Fadia! We’re glad the process felt easy from start to finish. We appreciate you trusting us and taking the time to leave a review.

Rated 5 out of 5 stars

What I appreciate about the experience…

What I appreciate about the experience is that it’s very self-explanatory. Very user-friendly makes doing reports easy Peezy.

January 27, 2026
Unprompted review
US Filing Services logo

Reply from US Filing Services

Hi Michelle — thank you so much for taking the time to share this. We’re really glad to hear the process felt clear and user-friendly, since our goal is to make required filings as straightforward and low-stress as possible. We appreciate you trusting us with your report and are always here if you need help in the future.

Rated 5 out of 5 stars

Filing was a breeze

Filing was a breeze. I just wish it wasn't $300 just to keep my business open.

January 23, 2026
Unprompted review
US Filing Services logo

Reply from US Filing Services

Thanks so much for the thoughtful review, Jade—we’re really glad to hear the filing process was a breeze. We know compliance costs can feel frustrating, which is why we focus on taking the complexity and time off your plate and making sure everything is handled correctly and on time by our US-based team. We appreciate you trusting us with something so important to your business, and we’re always here if you need help down the road.

Rated 5 out of 5 stars

We're on the cusp of legalization.It's time to embrace it and move forward with proper regulations in a responsible way that will have a positive lasting impact on our state for future generations

I'm just super happy that somebody is putting together a survey of this nature with the people that are actually involved in the industry. I hope this survey doesn't go on to deaf ears and actually creates a change in a positive way for our industry. To change laws in a way that would negatively impact this industry certainly be a step in the wrong direction. The genie is out of the bottle. We need to follow other legal states and the next green rush that can allow our farmers to get into a crop that will actually reward them with financial freedom and security for themselves and their families, which is exactly what agriculture should do for some of the most important workers in our nation.

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

Easy and simple to use.

January 22, 2026
Unprompted review
US Filing Services logo

Reply from US Filing Services

Thanks so much, Andrew! We’re glad the process felt easy and straightforward—that’s exactly what we aim for. Appreciate you taking a moment to share your experience.

Rated 5 out of 5 stars

Like the fact that all prior…

Like the fact that all prior information is already there. No need to put in the same information again

January 23, 2026
Unprompted review
US Filing Services logo

Reply from US Filing Services

Thanks, Ann! We’re happy to hear that having your prior information already in place made things smoother. Making this (typically) annual process quick and low-effort is a big priority for us.

Rated 5 out of 5 stars

The process was simple and…

The process was simple and straightforward.

January 23, 2026
Unprompted review
US Filing Services logo

Reply from US Filing Services

Appreciate the kind words, David! We work hard to keep the filing process simple and clear so you can get this off your plate in just a few minutes. Thanks for choosing US Filing Services.

Rated 5 out of 5 stars

Easy to update and renew

Easy to update and renew. I appreciate the reminders!

January 22, 2026
Unprompted review
US Filing Services logo

Reply from US Filing Services

Thank you, Lori! We’re glad the update and renewal process was easy, and that the reminders were helpful. Helping business owners stay on track is exactly why we built them. 😊

Rated 5 out of 5 stars

Seamless experience and useful info is…

Seamless experience and useful info is a flow only took about two minutes to file. A beacon of how other businesses should handle filings and adjacent task needed that are usually overwhelming. Very grateful for the services, because it saved me an incredible amount of time and I am grateful.

January 20, 2026
Unprompted review
US Filing Services logo

Reply from US Filing Services

Thanks so much for taking the time to share this, Greg — we really appreciate it. Making filings feel simple, fast, and unintimidating is exactly what we aim for, so it’s great to hear the process only took a couple of minutes and saved you meaningful time. We know how overwhelming compliance tasks can feel, and we’re grateful you trusted us to help take that off your plate.

Rated 5 out of 5 stars

Paying the man for my company

Actually they make it pretty convenient to pay also give reminders that aren't annoying & rather comical.

January 16, 2026
Unprompted review
US Filing Services logo

Reply from US Filing Services

Hi Harmony — this made us smile 😄
Our goal is to make compliance less painful (and ideally a little less boring), so we’re glad the reminders struck the right balance. Thanks for trusting us to help keep things on track.

Rated 5 out of 5 stars

Super easy

Super easy. Not sure why I kept putting this task off when it took literally 5 minutes.

January 16, 2026
Unprompted review
US Filing Services logo

Reply from US Filing Services

Hi Lisa — we hear this all the time!
So glad the process was quick and painless, and that it helped get this off your to-do list. Thanks for taking a moment to share your experience.

Rated 1 out of 5 stars

Services Not Delivered, No Communication

I paid $350 to US Filing Services on December 4 for business filing services that were advertised as including a Florida representative address, a 2025 filing, customer account access, and a 15% discount.

None of these services were delivered.

There was:

> No completed filing

> No valid or verifiable Florida address

> No account access

> The advertised discount was not honored

> No working support email

> No response to phone calls

After multiple attempts to contact the company, I received no response at all. I ultimately had to dispute the charge with my bank to recover my money.

Based on my experience, this company lacks transparency and accountability. I would strongly advise others to proceed with caution.

January 17, 2026
Unprompted review
US Filing Services logo

Reply from US Filing Services

Hi Alisher — thank you for taking the time to share this, and we’re genuinely sorry for the frustration and confusion this caused.

After reviewing your order in detail, we confirmed that it was placed in early December and subsequently entered a voided/canceled state before any filing or registered-agent services were fulfilled. Unfortunately, due to a breakdown in our cancellation and payment workflow, the initial charge was not automatically refunded as it should have been, and that delay understandably led to the experience you described.

Earlier today, we processed a full refund and sent a cancellation confirmation along with an apology for the misunderstanding. We’ve also added this case to an active audit of our registered-agent and cancellation flows so we can close the gaps that allowed this to happen and prevent it from recurring.

We fully understand why this experience felt unacceptable, and we’re sorry that we didn’t resolve it sooner or communicate more clearly along the way. While we know this doesn’t undo the frustration you went through, we do take accountability for it and appreciate you bringing it to our attention.

— US Filing Services Team

Rated 5 out of 5 stars

The process was made very simple with…

The process was made very simple with auto-fill and easy instructions.

January 16, 2026
Unprompted review
US Filing Services logo

Reply from US Filing Services

Hi Constance — thanks so much for sharing this! We put a lot of care into making the process as straightforward as possible, so it’s great to hear the auto-fill and instructions helped make things easy. We appreciate you choosing us to handle this for you.

Rated 5 out of 5 stars

Easy to use and instant confirmation is…

Easy to use and instant confirmation is helpful.

January 14, 2026
Unprompted review
US Filing Services logo

Reply from US Filing Services

Hi Marcia — thank you for the kind words! We know how important it is to get quick confirmation on something this critical, so we’re glad that reassurance was helpful. Appreciate you taking the time to leave a review.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look