Unique Fitness Concepts Reviews 1,061

TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 1 out of 5 stars

I can't get anyone from the company to reply to my emails or phone calls about where my order (paid for) is in the process of shipping.

Rated 5 out of 5 stars

Received the water rower in less than a week and it exceeded my expectations. The parts were of very high quality and easy to assemble. I wanted to be a little higher off the floor, so i ordered t... See more

Rated 5 out of 5 stars

LOVE it! Bar and weight set is so much better priced than body pump eqt. Almost identical items and FREE shipping! I would recommend this purchase for anyone wanting quality home equipment during covi... See more

Rated 3 out of 5 stars

Ordered wheelchair MDS806560 (MEDLINE K4) and received real fast delivery (5-29), order number 0528956852. The order was based on internet site description WITH PICTURE which shows leg/foot support... See more

Company details

  1. Fitness and Nutrition Service
  2. Pharmacy

Information provided by various external sources

Unique Fitness Concepts is the leading source for all top quality exercise, fitness, and rehab equipment on the web today! We carry over 3,000 products in our new state-of-the-art warehouse to suit all of your lifting, fitness, and sports rehab needs! Polar, Schiek, Harbinger, Hampton, WaterRower, Schwinn, Stairmaster, Troy, York, Mueller, and Don-Joy are but a few of the over 100 top name brands we carry! So come browse online and experience our new website for a first class and secure shopping experience. Register today to be part of our online community to find out what's new and exciting in the fitness world. Our timely blog is chock full of informative and relevant exercise and fitness tips to keep your exercise program on the cutting edge. And don't forget to sign up for our newsletter to receive up-to-the-minute news, tips, and exclusive subscriber specials. If you are in the neighborhood, stop by and check out our well-equipped showroom filled with the latest and greatest equipment.


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

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Rated 5 out of 5 stars

Quality product at a fair price

Due to very high demand Unique Fitness warns right on their website of delays. But they responded whenever I had a question and I received my product within the expected timeframe factoring in the delay. The website is easy to use and the prices are more than fair. I trust Unique Fitness to deliver high quality equipment at a good price and they did not disappoint. Would definitely buy from them again.

November 17, 2020
Rated 5 out of 5 stars

Good experience

The delivery was a little slow, but supplies were extremely limited due to the pandemic, and they provided great, quick customer service when I asked about the status. Everything arrived in good shape.

November 13, 2020
Rated 5 out of 5 stars

VERY fast delivery!

VERY fast delivery!! I thought I was going to have to wait a month or so for my weights because of Covid. I ordered on Monday, and my package was delivered on Wednesday!! Great customer service as well! Everything exceeded my expectations!

November 5, 2020
Rated 3 out of 5 stars

Item was shipped in 16 business days, website said 10-15

Item was shipped in 16 business days. Website please give 10-15 days handling time. I called numerous time to follow up on my PowerBlock Elite Exp dumbbells, they kept on saying they ship in batches from PowerBlock factory and shipped the Stage 3s, then the Stage 2s, and finally Stage 1s anticipated this week. I called PowerBlock directly, they said lag handling times are based on the time of order, not based on what type of product it is ie Stage 2 expansion kit vs Stage 1 base kti. Because of this, I don't trust this vendor, and I was given no updates on shipping until the very day the item ships, I get a tracking number. PowerBlock was much more helpful to me, as they located my inventory on the floor and explained the products and much deeper detail and told me item would ship out before Wed Nov 4, and it actually shipped Tues Nov 3rd. So A+ for PowerBlock, and C for Unique Fitness. The only plus for Unique Fitness was the price was better than any other retailer online. But not very helpful customer service wise.

November 4, 2020
Rated 5 out of 5 stars

Due to pandemic

Due to pandemic, the order took a long time to ship, but the company responded quickly to my request for updates.

November 2, 2020
Rated 5 out of 5 stars

Buy it!

It was a little strange that I never received a confirmation of purchase or even a shipping notification so I thought it was all a scam ... but everything eventually arrived about a month after I ordered -as expected during this high demand time. The equipment is great and very glad I made the purchase!

October 30, 2020
Rated 5 out of 5 stars

Happy we ordered from Unique Fitness

I was really concerned with ordering weights online. With such an investment, I didn't want to choose the wrong seller. We looked all over the internet for options - most were sold out. I hadn't heard of Unique Fitness but they had the free weights in-stock and the price was reasonable. I read the reviews on their site and also did my own searches including the BBB to confirm they were legit. We placed our order and got our weights in about a month. I had checked with their customer service while we were waiting and I was pleasantly surprised with how fast and informative they were. The semi driver who dropped them off at our house was a really nice guy. And last, but not least, the weights are exactly what we were looking for - well made and no weird smell or jagged edges.

October 29, 2020
Unprompted review
Rated 5 out of 5 stars

Great purchase

Great purchase! I am enjoying it a lot and my husband is liking it too. Maybe we will buy the next weight set up for him.
The delivery took the full three weeks, which made me a bit nervous; yet it arrived and the product is of great quality.
I like the grip material of the bar and that the bar seems pretty solid/strong to withstand even more load.
Very happy, looking forward to a great fall/winter workout!

October 25, 2020
Rated 5 out of 5 stars

My weights came!

My weights came!! I was a little suspicious because I’d never heard of the site, but I actually got my PowerBlocks after looking for them for months during the pandemic! So happy.

October 12, 2020
Rated 3 out of 5 stars

Take note of lead times

Order took more than 20 days to ship. Rather disappointed in how slow the processing was. The item states 10-15 business days. I reached out to customer service multiple times to be kept apprised on the status, in which they were prompt to respond, but no concrete dates were ever provided.

September 28, 2020
Unprompted review

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