I can't get anyone from the company to reply to my emails or phone calls about where my order (paid for) is in the process of shipping.
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See what reviewers are saying
Received the water rower in less than a week and it exceeded my expectations. The parts were of very high quality and easy to assemble. I wanted to be a little higher off the floor, so i ordered t... See more
LOVE it! Bar and weight set is so much better priced than body pump eqt. Almost identical items and FREE shipping! I would recommend this purchase for anyone wanting quality home equipment during covi... See more
Ordered wheelchair MDS806560 (MEDLINE K4) and received real fast delivery (5-29), order number 0528956852. The order was based on internet site description WITH PICTURE which shows leg/foot support... See more
Company details
Information provided by various external sources
Unique Fitness Concepts is the leading source for all top quality exercise, fitness, and rehab equipment on the web today! We carry over 3,000 products in our new state-of-the-art warehouse to suit all of your lifting, fitness, and sports rehab needs! Polar, Schiek, Harbinger, Hampton, WaterRower, Schwinn, Stairmaster, Troy, York, Mueller, and Don-Joy are but a few of the over 100 top name brands we carry! So come browse online and experience our new website for a first class and secure shopping experience. Register today to be part of our online community to find out what's new and exciting in the fitness world. Our timely blog is chock full of informative and relevant exercise and fitness tips to keep your exercise program on the cutting edge. And don't forget to sign up for our newsletter to receive up-to-the-minute news, tips, and exclusive subscriber specials. If you are in the neighborhood, stop by and check out our well-equipped showroom filled with the latest and greatest equipment.
Contact info
50 Lakeview Pkwy. Suites 118/119, 60061, Vernon Hills
- 800.978.3481
- info@uniquefit1.com
- uniquefit1.com
Quality product at a fair price
Due to very high demand Unique Fitness warns right on their website of delays. But they responded whenever I had a question and I received my product within the expected timeframe factoring in the delay. The website is easy to use and the prices are more than fair. I trust Unique Fitness to deliver high quality equipment at a good price and they did not disappoint. Would definitely buy from them again.
Very happy with the bench,fast delivery.
Good experience
The delivery was a little slow, but supplies were extremely limited due to the pandemic, and they provided great, quick customer service when I asked about the status. Everything arrived in good shape.
Great communication
Great communication. Super-fast shipping. Awesome product.
Thanks!
Power locks arrived eventually
Order took a week longer than the longest expected time window given, but is understandable considering delays due to Covid
Easy shopping experience and fast…
Easy shopping experience and fast shipping despite the plandemic!
VERY fast delivery!
VERY fast delivery!! I thought I was going to have to wait a month or so for my weights because of Covid. I ordered on Monday, and my package was delivered on Wednesday!! Great customer service as well! Everything exceeded my expectations!
great customer service and great deal…
great customer service and great deal for weights.
Item was shipped in 16 business days, website said 10-15
Item was shipped in 16 business days. Website please give 10-15 days handling time. I called numerous time to follow up on my PowerBlock Elite Exp dumbbells, they kept on saying they ship in batches from PowerBlock factory and shipped the Stage 3s, then the Stage 2s, and finally Stage 1s anticipated this week. I called PowerBlock directly, they said lag handling times are based on the time of order, not based on what type of product it is ie Stage 2 expansion kit vs Stage 1 base kti. Because of this, I don't trust this vendor, and I was given no updates on shipping until the very day the item ships, I get a tracking number. PowerBlock was much more helpful to me, as they located my inventory on the floor and explained the products and much deeper detail and told me item would ship out before Wed Nov 4, and it actually shipped Tues Nov 3rd. So A+ for PowerBlock, and C for Unique Fitness. The only plus for Unique Fitness was the price was better than any other retailer online. But not very helpful customer service wise.
Due to pandemic
Due to pandemic, the order took a long time to ship, but the company responded quickly to my request for updates.
Buy it!
It was a little strange that I never received a confirmation of purchase or even a shipping notification so I thought it was all a scam ... but everything eventually arrived about a month after I ordered -as expected during this high demand time. The equipment is great and very glad I made the purchase!
Happy we ordered from Unique Fitness
I was really concerned with ordering weights online. With such an investment, I didn't want to choose the wrong seller. We looked all over the internet for options - most were sold out. I hadn't heard of Unique Fitness but they had the free weights in-stock and the price was reasonable. I read the reviews on their site and also did my own searches including the BBB to confirm they were legit. We placed our order and got our weights in about a month. I had checked with their customer service while we were waiting and I was pleasantly surprised with how fast and informative they were. The semi driver who dropped them off at our house was a really nice guy. And last, but not least, the weights are exactly what we were looking for - well made and no weird smell or jagged edges.
Great purchase
Great purchase! I am enjoying it a lot and my husband is liking it too. Maybe we will buy the next weight set up for him.
The delivery took the full three weeks, which made me a bit nervous; yet it arrived and the product is of great quality.
I like the grip material of the bar and that the bar seems pretty solid/strong to withstand even more load.
Very happy, looking forward to a great fall/winter workout!
My weights came!
My weights came!! I was a little suspicious because I’d never heard of the site, but I actually got my PowerBlocks after looking for them for months during the pandemic! So happy.
Very happy with my water rower
Very happy with my water rower. It arrived when stated. Customer service was upfront and helpful. Glad I ordered from here.
Received as advertised and reasonably…
Received as advertised and reasonably fast delivery.
Very Pleased
Very pleased with weight set..good quality..arrived quickly
These are a great substitute for body…
These are a great substitute for body pump weights in the gym, user friendly and great quality!
Take note of lead times
Order took more than 20 days to ship. Rather disappointed in how slow the processing was. The item states 10-15 business days. I reached out to customer service multiple times to be kept apprised on the status, in which they were prompt to respond, but no concrete dates were ever provided.
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