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Ty Ty Nursery Reviews 259

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often noting that plants arrive healthy, well-packaged, and sometimes even larger than expected. Many appreciate the efficient ordering process and timely delivery, with items often arriving in pristine condition and ready for planting. The customer service is frequently highlighted as excellent, with staff being described as knowledgeable, helpful, and responsive to inquiries and issues. However, some customers also noted issues with their orders, including receiving incorrect items, plants that were dead or severely damaged upon arrival, or trees that did not grow as expected. A few people mentioned dissatisfaction with the size of the plants received, stating they were undersized or appeared to be mere sticks without roots or leaves. There were also occasional complaints about customer service regarding replacements for dead plants or a lack of responsibility for plant health issues.

What people talk about most

Product

Customers consistently note positive experiences with product quality and condition. Many reviewers praise... See more

Quality

Customers had positive experiences with quality, often praising the excellent condition of plants upon... See more

Order

Reviewers mention positive feedback about order. Many customers express satisfaction with the ordering... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and timely... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the friendly, knowledgeable,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had to request a replacement Red Rocket crepe myrtle 7'-8' size and was informed after waiting 8 months to order and was told supplier had storm damage and these plants would not be available until... See more

Company replied

Rated 5 out of 5 stars

I try to buy local but after months of going to local nurseries could not find the plants I was wanting. Therefore, mail ordered from Ty Ty Nursery the product I wanted. They patiently advised m... See more

Company replied

Rated 5 out of 5 stars

My dozens of Grapes ordered, plus Lilly bulbs too, are thriving and I'm hopeful they forgive me for this below-zero-winter!! The couple that didn't survive the summer..... nature will do that..... T... See more

Company replied

Rated 5 out of 5 stars

The customer service person I spoke with over the phone was pleasant and highly knowledgeable. My dormant Black Tartarian cherry tree arrived at the proper time this Spring and right now is showing si... See more

Company replied


Company details

  1. #10 of 13 best companies in Plant Nursery
  2. #17 of 22 best companies in Garden Center

Written by the company

Ty Ty Nursery is a family-owned, mail-order nursery that has been growing and shipping quality plants to customers nationwide since 1978. Based in Ty Ty, Georgia, we specialize in fruit trees, nut trees, berry plants, grape vines, bamboo, flowering trees, shade trees, and landscaping plants for home gardeners, orchard growers, and landowners across the United States. With nearly five decades of experience, Ty Ty Nursery is known for offering a wide selection of plant varieties, multiple plant sizes to fit any budget, and prices that are often significantly lower than traditional retail nurseries. Our plants are grown with care, inspected for quality, and shipped at the proper time to ensure the best chance of success after planting. As a mail-order–only nursery, we focus on nationwide shipping rather than walk-in retail, allowing us to serve customers in a wide range of climates and growing zones. Every order is backed by our free one-year Plantsurance guarantee and a lifetime true-to-name guarantee, giving customers confidence in every purchase. At Ty Ty Nursery, our goal is simple: provide healthy plants, honest guidance, and dependable service to help every customer grow with success.

Free One-Year Plantsurance Guarantee on Every Plant

Written by the company

Shop with confidence at Ty Ty Nursery. Every tree and plant we sell is backed by our free one-year Plantsurance guarantee, giving you peace of mind and support if a plant doesn’t survive. We stand behind our plants and our customers.
Plantsurance Guarantee – Peace of Mind with Every Order At Ty Ty Nursery, we proudly stand behind the quality of our trees and plants with our free one-year Plantsurance guarantee, included at no additional cost with every purchase. We understand that plants are living products and that success can be influenced by many factors such as weather, soil conditions, planting practices, and regional climate. Our Plantsurance program is designed to give customers confidence and support if a plant does not survive. If a plant fails within one year of delivery, customers may submit a Plantsurance claim for review. Once verified, Ty Ty Nursery issues store credit for the original purchase price of the plant, including any promotional or sale pricing at the time of purchase. This store credit can be used toward future orders of trees, plants, or other nursery products on our website. Plantsurance store credit allows customers the flexibility to reorder the same plant or choose a different variety that may be better suited to their growing conditions. Because shipping live plants involves carrier and handling costs that are incurred regardless of plant survival, shipping fees and taxes are not included in the Plantsurance credit. To ensure fairness and consistency, claims may require photos, growth monitoring, and simple verification steps such as a bark scratch test. This process helps confirm plant viability and ensures that all customers are treated equally under the guarantee. Our Plantsurance guarantee reflects our long-term commitment to customer success, transparency, and trust. By offering a free one-year plant guarantee, Ty Ty Nursery helps customers grow with confidence while maintaining fair pricing and nationwide shipping of live plants.

Our Promise to You

Ty Ty Nursery Is Committed to Customer Satisfaction

Ty Ty Nursery Is Committed to Customer Satisfaction
At Ty Ty Nursery, we focus on delivering dependable quality, fair pricing, and a positive experience with every order. Each plant is backed by our Free 1-Year Plantsurance Guarantee and Lifetime True-to-Name Guarantee, so customers can order with confidence knowing their trees arrive healthy and true to variety. With pricing often significantly lower than many competitors, we work to make fruit trees, nut trees, grape vines, and other plants more accessible to home gardeners and growers nationwide. As a Google Trusted Store, Ty Ty Nursery is committed to transparent service, careful handling, and fast, reliable shipping throughout the growing season.

Contact info

30% Off Spring Black Friday Sale

Use code: BLACK to save 30% Off all plants at Ty Ty Nursery!

4.3

Excellent

TrustScore 4.5 out of 5

259 reviews

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Replied to 93% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Great shipping awesome plants

Very surprised at the quality of the plants. The packaging protection was the best I've ever seen. The ease of removing the plant was great.

March 30, 2026
Unprompted review
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Reply from Ty Ty Nursery

Thank you for your review! We’re thrilled to hear you were impressed with the plant quality and packaging. We appreciate your support!

Rated 3 out of 5 stars

I bought 1 cherry tree and it came…

I bought 1 cherry tree and it came trimmed and pruned with 4 limbs just like you would want. So because of that great experience I bought 1 more cherry and 2 peach tree same height. Cherry came like a stick with only 2 branches and cherrys came just ok.

April 1, 2026
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Reply from Ty Ty Nursery

Thank you for your feedback. We’re glad your first cherry tree met expectations, but we’re sorry to hear the second order didn’t arrive in the same condition. Variations can happen with field-grown trees, but we understand your concern. We will have someone from our team reach out to you from a 229 number to help make this right.

Rated 5 out of 5 stars

Plants were as ordered and arrived when…

Plants were as ordered and arrived when they said they would and were packed great

March 27, 2026
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Reply from Ty Ty Nursery

Thank you for the 5-star review! We’re glad your plants arrived as expected and well packaged. We appreciate your support!

Rated 4 out of 5 stars

I received the full refund for the damaged plants I received. They did the right thing.

I ordered plants that UPS damaged, repacked & shipped out 3 days later than scheduled. The plants arrived in really rough shape possibly even dead due to the extended shipping time & the damage. Even though I was rude to them & blamed them for UPS’s mistakes. They gave me a full refund on the plants. They did the honorable thing, tried to give good customer service & they deserve credit for doing that. Thank you.

March 29, 2026
Unprompted review
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Reply from Ty Ty Nursery

Thank you for your honest review. We’re very sorry for the shipping issues and the condition your plants arrived in, but we’re glad we could make it right. We truly appreciate your recognition and the opportunity to assist you.

Rated 4 out of 5 stars

EVERYTHING I BOUGHT HAS DONE WELL

EVERYTHING I BOUGHT HAS DONE WELL: 4 BLUEBERRIES, 3 PLUMS, 3 GRAPES, 2 APPLES, & 1 NECTARINE.

March 10, 2026
Unprompted review
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Reply from Ty Ty Nursery

Thank you for your review. We’re glad to hear everything you purchased is doing well and appreciate you choosing us for your blueberries, plums, grapes, apples, and nectarine.

Rated 5 out of 5 stars

Your website is easy to find what I was…

Your website is easy to find what I was looking for. Ordering was also easy.

March 27, 2026
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Reply from Ty Ty Nursery

Thank you so much for the 5-star review! We’re glad you found everything easily and had a smooth ordering experience. We appreciate your support!

Rated 5 out of 5 stars

Company waited til weather warmed up…

Company waited til weather warmed up before shipping

April 2, 2026
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Reply from Ty Ty Nursery

Thank you for the great review! We always time our shipments with the weather to give your plants the best possible start. We appreciate your support and are glad everything arrived at the right time!

Rated 5 out of 5 stars

Awesome Ongoing Experience

I have ordered many fruit trees, grape and berry vines from Ty Ty in the past 5 years. All arrived well packed and ready to plant. My most recent experience was with a very nice Apricot tree. Over the years, I have had one tree that did not grow. Ty Ty readily refunded the cost of the tree and I purchased another one to replace it. I will ocntinue to build my fruit tree orchard and vine trellises with Ty Ty nursery stock.

March 23, 2026
Unprompted review
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Reply from Ty Ty Nursery

Thank you so much for your continued support over the years—we truly appreciate your loyalty! It’s great to hear that your plants have consistently arrived in good condition and ready to thrive, and we’re glad we could take care of that one issue quickly with a refund.

We’re honored to be a part of building your fruit tree orchard and vine trellises, and we look forward to continuing to grow with you for many seasons to come!

Rated 1 out of 5 stars

Terrible quality and customer service

Purchased a grafted tree. The worst grafting I have ever seen. The tree trunk is completely distorted. In addition, the tree was much smaller than advertised. The company is trying to force me to believe the grafting was acceptable. I've purchased several grafted trees from other companies that were well done. The order that I received from TyTy is subpar. Please also know they censor comments & delete anything negative. Update - There is no "curved appearance", I would've been fine with that. They are extremely misleading. Beware!

The "tree" is a distorted stick. Your "master gardeners" are covering for your company's inferior quality of your products.. Also, the "tree"stick should come pruned ready for sale. I'm obviously very unhappy with the purchase and customer service. You are more than welcome to have your item back - I've asked to be refunded. Please let me know the next steps so that you can have the "beautiful tree back for you to enjoy". Thank you.

March 28, 2026
Unprompted review
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Reply from Ty Ty Nursery

We shared the photos you provided of the tree you received from us and the tree in your landscape with a Master Gardener forum to get independent feedback. For full transparency, we are including their comments directly below so you can see their exact words:

“Their tree was bud grafted, yours was likely whip and tongue or cleft grafted.”

“It looks exactly how it’s supposed to.”

“Seeing a graft scar is normal. It’s when you don’t see a graft scar that you should be worried (unless it’s listed as an own-root tree).”

“The graft is well done and looking healthy. After planting just remove the stub right above the graft with a clean cut. The stub was left to avoid any damage to the bud, which was the right thing to do. Now it is not needed any longer and should be removed.”

As you can see, multiple Master Gardeners confirmed that the tree is healthy, properly grafted, and exactly what should be expected for this type of tree. We hope this helps provide clarity and reassurance, and that you enjoy your tree moving forward.

Rated 5 out of 5 stars

Friendly and knowledgeable Customer…

Friendly and knowledgeable Customer service. Plants received at requested dates. So far no problem with growth, at early stage.

April 1, 2026
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Reply from Ty Ty Nursery

Thank you for the great review! We’re glad to hear our team was friendly and knowledgeable, and that your plants arrived right on schedule. It’s great to hear they’re off to a good start—please keep us updated as they continue to grow. We truly appreciate your support!

Rated 5 out of 5 stars

Save money! Buy from Tyty!

In my mind, gardening is both a mystery and a gamble. I could send my grandson to college if I could get back half the money I have spent on plants that have died in my yard. Tyty to the rescue! EVERY plant Tyty raised and lovingly mailed to me, has THRIVED! I bought asparagus crowns that were Three times larger than two other nurseries! (I plan to send photos) . Sidenote.. MAKE SURE THAT THE PLANT YOU SELECT IS AT HOME IN YOUR GROWING ZONE! FOLLOW INSTRICTIONS AND STUDY YOUR PROSPECTIVE PLANT. YOU CAN NOT GO WRONG WITH TYTY!

March 19, 2026
Unprompted review
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Reply from Ty Ty Nursery

Thank you so much for this amazing review—it truly means a lot to us! Gardening definitely has its ups and downs, so hearing that your plants from Ty Ty Nursery are thriving is exactly what we strive for.

You also gave some great advice—choosing the right plant for your zone and following proper planting instructions really does make all the difference. We appreciate your support and would love to see those photos. Thank you again for trusting us with your garden!

Rated 5 out of 5 stars

No problem getting a replacement tree

This tree was a replacement for one that did not survivie. I had no problems getting a replacement tree.

March 30, 2026
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Reply from Ty Ty Nursery

Thank you for your feedback! We’re glad we could get that replacement taken care of for you without any hassle. We appreciate your support and hope your new tree thrives!

Rated 4 out of 5 stars

The trees arrived quickly and in good…

The trees arrived quickly and in good shape. My only issue was that the trees were wrapped together and when i unwrapped them, both sets of roots were exposed. I ordered a magnolia that had to go into the ground asap and an oak which was dormant and could have waited. This meant I had to dig 2 sets of holes in the same day. Not easy for someone older. So individual root balls would be nice. BTW - i noticed some complaints about refunds. Well last year i ordered some red buds and one of the trees did not make it. I received credit for that tree and had no issues with the process. The credit and price is why I ordered from them again this year.

March 26, 2026
Unprompted review
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Reply from Ty Ty Nursery

Thank you so much for your thoughtful review and for choosing Ty Ty Nursery again—we truly appreciate your continued support!

We’re glad to hear your trees arrived quickly and in good condition. You are absolutely right that our bareroot trees are bundled together for shipping. This helps protect the roots and retain moisture during transit, but we understand how that can make timing a bit challenging—especially when different varieties have different planting urgency. Your feedback about individual root wrapping is very helpful, and we will certainly share it with our team as we continue improving our process.

For future reference, bareroot plants can safely remain in their packaging for a couple of weeks as long as the roots stay sealed and moist, which can help stagger planting if needed.

We also appreciate you sharing your positive experience with our Plantsurance process. We’re glad we could make that right for you and that it brought you back to us again this season.

If you ever need help planning your planting schedule or have any questions, we’re always here to assist. Thank you again for your support and happy planting!

Rated 5 out of 5 stars

A unique experience

I’ve had a wonderful experience with TYTYGA. On every purchase when my trees never made it they were replaced the only expense I incurred was the shipping. I need here to mention that last year’s 5 trees have come back to life after our snow fall. I took extremely good care of them as advised & instructed. Buds have formed and now I see their new leaves. Additionally all 3 replacements that were sent earlier this year seem to be doing well too. Thank you TYTYGA. I’m really looking forward to see them grow to beautiful trees. I wish I could upload pictures.

January 15, 2026
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Reply from Ty Ty Nursery

Thank you so much for the amazing 5-star review—we truly appreciate you taking the time to share your experience!

It’s incredibly rewarding to hear that your trees have come back strong after the snowfall and are now budding and leafing out. That’s exactly what we love to see! Proper care makes all the difference, and it sounds like you did everything right.

We’re also glad to hear the replacements are doing well and settling in nicely. Our goal is always to support our customers every step of the way, and it means a lot to know you’ve had a positive experience with our Plantsurance process.

We would absolutely love to see your photos—feel free to email them to us anytime! There’s nothing better than seeing our plants thriving in their new homes.

Thank you again for your continued support, and we’re excited for you to watch your trees grow into something truly beautiful!

Rated 5 out of 5 stars

Ty Ty Nursery has good varieties of…


Ty Ty Nursery has good varieties of plants for reasonable prices.
Their shipping is fast and packaging is good.
They always give a credit for plants which died during a year after purchase.

February 23, 2026
Unprompted review
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Reply from Ty Ty Nursery

Thank you so much for the great 5-star review—we truly appreciate your support!

We’re glad to hear you’re happy with our plant selection, pricing, and fast, secure shipping. We work hard to offer a wide variety of quality plants at the best value while making sure they arrive safely and ready to grow.

We also appreciate you highlighting our 1-Year Plantsurance Guarantee. Our goal is to give you peace of mind and stand behind every plant we ship.

If you ever need recommendations or assistance, we’re always here to help. Thanks again for choosing Ty Ty Nursery and happy planting!

Rated 1 out of 5 stars

Terrible customer service

I purchased 6 trees last August and among them was a 6-7 foot plum tree (It was their BOGO sale and free shipping) It arrived without leaves which was weird. I contacted TyTy and they asked me to scratch the trunk to see if it was alive. It was alive, but I had to cut all the limbs off to reach green. If it had no limbs, there went all the growth that I paid for. When the this spring came and it still didn’t grow anything, I did the scratch test, cut the tree down and sent them the photos. They gave me back the 50% that I paid for it on store credit. However that doesn’t allow me to repurchase the tree and the $20 shipping cost. Do not buy from this company.

March 25, 2026
Unprompted review
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Reply from Ty Ty Nursery

We’re very sorry to hear about your experience and understand how frustrating that situation must have been.

That said, we do believe this review may be intended for a different company with a similar name. The details provided don’t appear to match our records or policies. We do not run BOGO promotions, we do not have records of an order under the name provided for that timeframe, and our shipping rates are typically higher than the amount mentioned.

If this review was meant for us, we absolutely want to make it right. Please email your order number and details to customerservice@tytyga.com
so our team can review your case and assist you directly.

We take all feedback seriously and are always here to help resolve any concerns.

Rated 3 out of 5 stars

I pay over 200 for one bare root jujube…

I pay over 200 for one bare root jujube tree. I just got it today with damage root, the big root and a few small one. Am so disapointed

March 28, 2026
Unprompted review
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Reply from Ty Ty Nursery

Thank you for your feedback, and we’re very sorry to hear about your disappointment with the condition of your jujube tree.

We do not see any prior communication regarding this issue, and we truly wish you had reached out to us first so we could have worked toward a resolution before this was posted. That said, we absolutely want to make this right for you.

I am having one of our customer service representatives reach out to you directly to review the situation and determine the best path forward. In the meantime, if you can provide photos of the roots and overall tree condition, that will help us assess and assist you as quickly as possible.

We appreciate the opportunity to resolve this and turn your experience into a positive one.

Rated 5 out of 5 stars

Thank you

I received little things but fortunately it was raining and we planted those little beauties right in. A few days later those plants feel and look great.
Thank you TyTy

March 26, 2026
Unprompted review
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Reply from Ty Ty Nursery

Thank you so much for the wonderful 5-star review! We truly appreciate you taking the time to share your experience.

That’s actually perfect timing—rain right after planting is one of the best things your new plants can get to help them settle in and establish strong roots. We’re so glad to hear they’re already looking and feeling great after just a few days!

At Ty Ty Nursery, we take pride in shipping healthy, bareroot plants that may start off small but quickly take off once they’re in the ground and properly cared for—sounds like yours are off to a fantastic start.

If you ever have any questions as they grow, we’re always here to help. Thanks again for choosing Ty Ty Nursery and happy planting!

Rated 5 out of 5 stars

Great Service

They communicated about my order often and waited until the perfect time for my area to ship. My tree was packaged with care and arrived in great shape. Here's hoping it grows.

March 25, 2026
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Reply from Ty Ty Nursery

Thank you for the kind words! We’re glad to hear the timing and packaging met your expectations. That’s exactly what we aim for. Wishing you great success with your tree this season—please keep us updated on how it grows!

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