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Written by the company
Esperantostraße 8B, 70197, Stuttgart, Germany
4.5
40 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good morning, I have not yet received the product; it is held in customs. I did check the invoice you sent and saw the item color there. Since the product has not arrived yet, it is not true that you sent me an email about a return. On the phone, one of your employees told me to write to you about the return once the package arrived. Can you confirm this? Or can you send me the return email now?
Great products! Quality materials! Competitive prices! Fast delivery! I will be a returning customer! I've bought 3 vaporizers from Tvape and they are all quality!
Had a problem with an earlier purchase. Customer service were prompt and thorough in their communications. Replacement sent quickly and issue resolved. Cannot fault!
It was a smooth process and delivered within the range.
Also I got a Zeus Iceborn as gift and its been great! Thanks alot!
Lisa was brilliant. She assisted quickly an efficiently.
It was smooth purchase experience and very supportive customer care while I reachout for tracking information.
Once again the online customer support from this company is first class , a special mention to Ahmed for the very prompt and professional service . Thanks once again.
Regards Carl
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