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Welcome to TruNeb on TrustPilot! At TruNeb, we specialize in revolutionizing the way individuals manage their respiratory health. Founded in 2018 by a group of dedicated medical professionals, our mission has been clear from the start: to provide a portable, affordable, and highly effective nebulizer solution that stands out in the market. Based in Wyoming with our primary distribution center in Florida, we've proudly served over 25,000 customers across the United States and Canada, and we're rapidly expanding our reach.
Who We Are:
TruNeb is not just a brand; it's a beacon of hope for those suffering from respiratory diseases. We offer a range of high-quality nebulization products, including our flagship TruNeb Portable Nebulizer and the TruNeb Jet Nebulizer, alongside a comprehensive line of accessories designed to enhance your nebulization experience. Our upcoming TruNeb UV Sanitizer Device is set to further cement our commitment to respiratory health.
Beyond products, TruNeb is a global resource for nebulization research, knowledge, and expertise. Through our blog posts, guides, tutorials, and how-to’s, we empower individuals with the information they need to lead healthier lives.
Our Journey:
TruNeb’s journey began with a vision to redefine nebulization therapy. Acquired shortly after its inception, we've grown under new ownership, maintaining our dedication to innovation, quality, and customer satisfaction. With over 6 years in business, 75,385 support tickets answered, and 950+ blog articles published, we're at the forefront of the nebulization space.
What We Stand For:
At TruNeb, "True Nebulization" is more than a slogan; it's a promise. Each of our products is manufactured, trademarked, and patented in-house, ensuring the highest standards of quality and efficiency. Unlike other companies, we directly produce and sell our products, focusing on offering reliable and authentic solutions for nebulization therapy.
Our Mission:
Our core mission is empowering healthier breathing through innovative nebulization. We're dedicated to enhancing respiratory health with quality, accessible, and effective solutions. Our commitment goes beyond products; we're building a supportive community and advancing awareness on respiratory health, ensuring every breath our customers take is easier, clearer, and more comfortable.
Our Promise:
We guarantee the supply of high-quality nebulizer products that exceed industry standards. With a smooth purchase and support process, backed by a 30-day money-back guarantee, we're confident you'll love TruNeb products.
Global Reach:
Currently shipping to the USA and Canada, we're expanding to Europe, Asia, and South America. To check if we ship to your country, visit our website and attempt a purchase. As we grow, we'll continue updating our shipping destinations to include more countries.
Join Us:
Explore our range of products, from the TruNeb Portable Nebulizer to our innovative accessories, and experience the difference true quality makes. With TruNeb, you're not just buying a nebulizer; you're investing in a healthier future. Visit us at TruNeb.com to learn more and become part of our growing community. Together, let's take a breath towards better health.
Contact info
2800 Lakeland Hills blvd. #92866, 33805, Lakeland, United States
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
I bought it and looked forward to using it. It worked briefly then quit. After trying to get it going, I asked the company to replace the body. That didn't help. Now I got it to nebulize distilled water but it will not handle albuterol or budesonide. The company refuses to swap my unit for a new one. Don't fall for the company line. This product doesn't work!
Buyer beware! I bought the portable nebulizer and an extra nebulizer cup but learned after making my purchase that due to my condition, I need to use a product that can be sterilized in high heat (which this one cannot). I contacted the company within the 30-day return window and have been GHOSTED. I first contacted them through the instant messaging bot on their website. It said no problem, someone will be in touch soon by email - no email. Then I found their customer support email and sent a direct email - no reply. I called them two days ago during their business hours and got their voicemail - no return call. I am out over $200 on a product I can’t use. If you need a nebulizer, you are better off buying from a reputable company like Nebology, Just Nebulizers, or Medical Eshop.
After noticing some wear on my original nozzle tip,I was concerned about the cost and hassle of replacing the entire unit. However, I was delighted to find out that TruNeb offers the option to purchase just the nozzle tip separately. This not only saved me money but also extended the life of my nebulizer, making it an even more valuable investment
What an excellent product! It's calm proficient, thus a lot simpler to use than my old massive one. Enthusiastically suggest TruNeb Nebulize for anybody with respiratory issues.
At TruNeb, we're dedicated to helping you achieve optimal health and beauty, empowering you to feel your best from the inside out.Experience personalized care and attention from our knowledgeable staff who are committed to understanding your unique needs and goals.
This Item arrived non-operational. I attempted to contact the company through their web site only to be informed it was a miliciaious web site. Next I called their number and was transferred to a service line that required them to contact me. No contact as of yet. Do no purchase this item if you don't want to be out $147.00. Buyer beware. "Fraud Alert"
Great portable nebulizer - no air compressor and gross tubing that harbors bacteria! Small enough that you can take it in a purse or backpack.
November 20, 2022
Unprompted review
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