Truehealthic Reviews 60

TrustScore 2.5 out of 5

2.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Based on reviews, created with AI

Most reviewers were unhappy with their experience overall. Many customers reported unexpected charges for subscriptions they did not knowingly sign up for, with some being charged multiple times without receiving any products or clear communication. People also expressed dissatisfaction with the ordering process, citing difficulties in canceling unwanted subscriptions and issues with receiving their initial orders, including delays and missing tracking information. The pricing was also a concern, as many experienced unexpected recurring fees. Though some people were satisfied with the product itself, noting benefits for neuropathy and general well-being, others found it to be ineffective or a waste of money. There were also concerns about the product's authenticity, with some reviewers questioning its origin and the accuracy of its claims.

What people talk about most

Product

Customers had ambiguous experiences with product. While some reviewers found the product, such as Methylene... See more

Subscription

Customers consistently express strong dissatisfaction with the subscription process. Many reviewers report... See more

Payment

Reviewers highlight significant dissatisfaction with payment practices, frequently reporting unauthorized and... See more

Order

Users describe negative interactions with order. Many reviewers report being charged twice for a single order... See more

Price

Consumers express significant dissatisfaction with pricing, frequently reporting unauthorized and repeated... See more

Based on these reviews

Rated 2 out of 5 stars

Scam? Not 100% sure but I can say they have claims on their site to include it starts working in 18 minutes, will turn your urine blue within 2 hours showing its working, the taste is unique... all th... See more

Company replied

Rated 1 out of 5 stars

I did not order a VIP service & I've gotten charged $50 twice in the last two month, The number I called is disconnected, this is absolutely absurd. I'm about to contact the attorney general's office... See more

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Rated 1 out of 5 stars

I ordered from this company and looked at the reviews and just checked my bank account and found an extra $50.00 charge to my account. I immediately sent an email stating I did not select the membersh... See more

Company replied

Rated 1 out of 5 stars

My experience is they provide some type of implied discount on initial order only to charge $49.99 every month to your credit card for "joining" some type of consumer club discount program on future o... See more

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Rated 5 out of 5 stars

I was skeptical! After 2 days of taking blue gummies my numbness was gone in my toes.

Company replied

Rated 5 out of 5 stars

The product is working very well. It’s a slow process for me, but certainly slow in the right direction! I’m on my third bag and will reorder. I thank you, slow and steady! Kevin

Company replied

Rated 5 out of 5 stars

feeling good. I do have a question, Where are these gummies manufactured?

Company replied

Rated 4 out of 5 stars

The ordering process was simple and low effort. I've been taking my Methylene blue for about a month now and I've genuinely noticed a difference in my body. I was having lower back issues and since I... See more

Company replied

Rated 4 out of 5 stars

Clearer thinking. Foot neuropathy definitely be a difference maker. The only negative I have is the ordering process and how long it takes to receive it.

Company replied

Rated 4 out of 5 stars

Used to have leg pain after walking, exercising. Leg pain has gone away since I started taking Methylene Blue.

Company replied

Rated 4 out of 5 stars

The only thing they did for me is dulled the pain. It is not a cure,which you stated on Facebook. Will not buy again. Will not recommend them.

Company replied

Rated 1 out of 5 stars

This is a scam. I bought off of an Instagram ad had three bags delivered to my house. Product is mediocre at best reach later I begin receiving $50 charges on my credit card from their website which I... See more

Company replied

Rated 1 out of 5 stars

Beware scam company! Markets their methylene blue as a neuropathy treatment when it won't help at all for this especially taken orally. Their 60 thousand plus reviews are all fake with a.i generated... See more

Company replied

Rated 1 out of 5 stars

I ordered a single product and they signed me up for a recurring “vip membership”. Their Manage Subscriptions page doesn’t work, forcing you to call them and go through multiple attempts to keep going... See more

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Rated 1 out of 5 stars

Ordered 1 bag . Got scammed charged me 49.99 a month for 4 months only received 1 bag . China garbage. Almost completely impossible to cancel a subscription I never wanted. 100% fake . Scam scam scam... See more

Company replied

Rated 1 out of 5 stars

This product is useless. I attempted at cancel this VIP scam and keep getting billed 49.99 Once shipped the product can't be returned so the cycle deception just rolls on. Amazon should be ashamed of... See more

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Rated 1 out of 5 stars

SCAM! Kept my card on file, like I actually subscribed to make things worse. My receipt shows this was never a subscription. I'm looking at a pending charge on my card after dozens of emails trying to... See more

Company replied

Rated 1 out of 5 stars

Scam company they just charged my card $50 for absolutely no reason. If anybody has anyway that we can start a class action lawsuit against them please let me know

Company replied

Rated 3 out of 5 stars

What a scam this company is. Please look at the prior reviews. I emailed this company to cancel my order 20 days ago. “Cancel order” means “cancel order”. “Cancel order” means the entire order. I d... See more

Company replied

Rated 1 out of 5 stars

I placed an order for a 3pack of gummies, new customer. During the order process I continued to decline additional products. The decline buttons are not consistent on any of the pages. I wasn't able t... See more

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Rated 1 out of 5 stars

All this stuff was shipped from China. The trusted lab results they post isn't even real. They auto enroll you into a VIP membership which is very difficult to stop. Returns are almost impossible a... See more

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Rated 1 out of 5 stars

Made an intial one time purchase and they have been charging my account $49.99 per month. I havent recieved any products or emails regarding the monthly charges. This is completely unacceptable and I... See more

Company replied

Rated 1 out of 5 stars

SCAM! Kept my card on file, like I actually subscribed to make things worse. My receipt shows this was never a subscription. I'm looking at a pending charge on my card after dozens of emails trying... See more

Company replied

Rated 1 out of 5 stars

How does this company get away with automatically signing people up for a “membership” without any approval. Trying to charge my card $50 over and over again. I wonder how many people they scam by doi... See more

Company replied

Rated 1 out of 5 stars

This is a fraud account. You get boxed in and can’t reject an order. Secondly when the order that you didn’t order arrives there isn’t enough information to contact the shipper.

Company replied

Rated 1 out of 5 stars

Delayed order, charged multiple times, placed on a subscription without my permission, and charged again. I now question the quality/safety of the product given all the issues. Horrible customer ser... See more

Company replied

Rated 1 out of 5 stars

Fraudulent, predatory practices/ multiple unauthorized charges to my account, goods shipped from China when stated otherwise, a complete fraud! I had to cancel my card just to stop the fraudulent char... See more

Company replied

Rated 1 out of 5 stars

Oh noo..I thought I did enough research on this company but completely missed this! They just got me for a subscription that I did not sign up for. 50 dollar outta my account for a product that took f... See more

Company replied

Rated 1 out of 5 stars

Garbage company. Total scam. Crappy product from China. Won't answer questions. They told me they will their product to China when the warehouses in the US are full. Charged me a subscription I didn'... See more

Company replied

Rated 1 out of 5 stars

Total Scam Company! Received my initial order in Dec 2025. No effects whatsoever. I stopped taking it. I did not enroll in any subscription. They charged my card on 1/20/26 for $49.99. No email receip... See more

Company replied

Rated 1 out of 5 stars

Fraudsters charged twice sent 3 bags...49$ then 45$ week or so later..robbers,scammers..no customer service number i can find...sad..

Company replied

Rated 1 out of 5 stars

I bought the methylene blue gummies which as you know turn your urine blue or at least green. These are fake, no urine color change, even if I take a double dose. Do not buy from this company.

Company replied

Rated 1 out of 5 stars

If there was a zero I would use that! Getting billed $49.99 every month and I do not see my consent anywhere for any automatic billing! To top off the frustration the product is an absolute hoax- thei... See more

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Rated 1 out of 5 stars

Zero Stars … You can tell a lot about a company that charges you 49.99 after you already paid for their item. They tell you if you want a subscription plan and I checked No, Well if your don’t che... See more

Company replied

Rated 1 out of 5 stars

They have charged me 2 times and nothing received I didn’t sign up for a subscription but they keep charging me! This is a scam!!!

Rated 1 out of 5 stars

This company is a total SCAM! Paid for my order 1/19/26 it is 2/6 and I still don't even have tracking. They refuse to answer emails or their phones. Total RIP OFF

Company replied

Rated 1 out of 5 stars

Same story!!! Never signed up for a subscription but they are trying to charge me for one. Also tried to up charge me for another product I didn’t order…and their product comes from china when they... See more

Company replied

Rated 1 out of 5 stars

I have the same problem as all the other 1 star reviews. Charged 50 bucks for a scam that I didn't see at check out. Plus it didn't really work for me anyway. I will adjust my review if I get... See more

Company replied

Rated 1 out of 5 stars

The first red flag was the prominent typo on the back of the packaging. Tag line “Methylene Blue has a distinct taste that is hard to mask, but the benefits are WOTH it.” SCAM.

Company replied

Rated 1 out of 5 stars

This company cannot be trusted at all. I placed an order for methane blue. I was not aware and I was not made aware when I placed the order that I was placing a subscription. I paid $49.99. I never re... See more

Company replied

Rated 1 out of 5 stars

I never received the product and was charged twice on my credit card for my first purchase for 3 month supply. I received a receipt for one order of $45 but again charged twice. Was then charged VIP $... See more

Company replied

Rated 1 out of 5 stars

If you order anything from them they… If you order anything from them they will without you knowing sign you up for a subscription. I was able to before they renewed it cancel luckily.... See more

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Rated 1 out of 5 stars

I tried to call and cancle my order within 1 minute of my purchase a d the cancleation button goes nowhere. I called and no one answered the phone. I sent an e mail, I got no responce. All of this w... See more

Company replied


2.3

Poor

TrustScore 2.5 out of 5

60 reviews

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Replied to 97% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

If there was a zero I would use that

If there was a zero I would use that! Getting billed $49.99 every month and I do not see my consent anywhere for any automatic billing! To top off the frustration the product is an absolute hoax- their product does not work! Save your money, save your time and save some frustrations and don’t order the product!! On hold for an hour and a half with no human to talk too! Next stop is my AG office and possibly my post master for mail fraud!

March 24, 2026
Unprompted review
Truehealthic logo

Reply from Truehealthic

Hi Randall,

I understand how frustrating this must have been, and I’m really sorry for the experience.

To clarify, the $49.99 charge is related to our optional VIP membership, which is presented during checkout and provides discounted pricing and member benefits. That said, it’s not intended to be unclear, and I understand how this may have felt unexpected.

If you’ve been trying to reach us and experienced long hold times, I sincerely apologize. That’s not the level of support we aim to provide.

I also want to apologize for the long hold times. We’re actively working on improving our support systems and availability to make sure customers can reach us more quickly and easily.

If this has not yet been resolved or should you need further assistance, I’m more than happy to personally step in. We can review your account, cancel the membership, and address any charges accordingly.

Please reach out to support@truehealthic.com, and ask for Steve, and I’ll make sure this is handled properly for you.

Steve
Head of Customer Success

Rated 1 out of 5 stars

beware of their products

totally a scam.

March 23, 2026
Unprompted review
Truehealthic logo

Reply from Truehealthic

Hi Ritchie,

I’m sorry to hear you feel this way.

We’d really like to understand what happened so we can look into it and help. If you’re open to it, please reach out to support@truehealthic.com and ask for Steve, and I’ll personally review your case and make sure it’s addressed properly.

Steve
Head of Customer Success

Rated 1 out of 5 stars

Scam company they just charged my card…

Scam company they just charged my card $50 for absolutely no reason. If anybody has anyway that we can start a class action lawsuit against them please let me know

March 22, 2026
Unprompted review
Truehealthic logo

Reply from Truehealthic

Hey Jarrod,

I understand why this would feel concerning, and I’m sorry for the frustration.

The $49.99 charge is related to our VIP Rewards Club, which is presented during checkout and includes access to discounted pricing and member benefits. It also comes with clear cancellation options, including a portal link and support assistance, so it can be stopped anytime.

That said, if this wasn’t something you intended to continue or if you need help canceling or reviewing the charge, I’m here to help. Please reach out and ask for Steve, and I’ll personally take care of it for you.

Steve
Head of Customer Success

Rated 1 out of 5 stars

Avoid this is a complete scam

This is a complete scam a year later I was charged twice with my original order was

March 21, 2026
Unprompted review
Truehealthic logo

Reply from Truehealthic

Hi Wayne,

I understand your concern, and I’m sorry this came up.

The charge you’re referring to is related to our VIP membership, which is optional during checkout and provides discounted pricing and member benefits. That said, if it’s not something you intended to keep, we always make sure to resolve it properly.

After checking your previous conversation with our support team, I can confirm that your membership was already canceled and the charges were refunded, as it had not been used. There are no active subscriptions on your account.

If anything still looks off on your end, please let me know and I’ll personally review it again to make sure everything is fully resolved.

Steve
Head of Customer Success

Rated 3 out of 5 stars

What a scam this company is (fixed after complaint)

What a scam this company is. Please look at the prior reviews. I emailed this company to cancel my order 20 days ago. “Cancel order” means “cancel order”. “Cancel order” means the entire order. I didn’t ask for a partial cancellation. Why would I ask to cancel my order, you acknowledge that you will cancel but, not cancel the subscription. These people are nuts.

Update 03/24/2026
this was originally a 1 star that I Changed to a 3 star rating. I appreciate they made an effort to refund, after contacting them. I’m just not sure how I could’ve missed the subscription purchase without a full disclosure. It still doesn’t seem like a straightforward honest transaction.

March 18, 2026
Unprompted review
Truehealthic logo

Reply from Truehealthic

Hey JC,

I understand your frustration, and I’m really sorry for the experience.

Thank you for your feedback. I also took the time to review your case, and I can confirm that the refund has already been processed on our end.

We appreciate you bringing this up, and I apologize again for the confusion around the cancellation. Your feedback helps us improve how we handle and communicate these situations.

Thank you again, and I wish you all the best.

Steve
Head of Customer Success

Rated 1 out of 5 stars

I placed an order for a 3pack of…

I placed an order for a 3pack of gummies, new customer. During the order process I continued to decline additional products. The decline buttons are not consistent on any of the pages. I wasn't able to review the chargers before the accepted the order after the declines and they charged me for and additional $70 worth of products. What a scam company

March 20, 2026
Unprompted review
Truehealthic logo

Reply from Truehealthic

Hey Brandon,

Really sorry about that. I can see how that would be frustrating, especially during checkout.

Those add-on offers are optional and pretty common across online stores. The goal is just to give customers a chance to grab extra items at a discount. That said, I understand it may not have felt clear in your case, so I appreciate you pointing it out.

I’ve already gone ahead and canceled the additional items, and you should have received a confirmation email. Everything’s been taken care of on our end.

Thanks again for the feedback. It really helps us improve.

Steve
Head of Customer Success

Rated 1 out of 5 stars

How does this company get away with…

How does this company get away with automatically signing people up for a “membership” without any approval. Trying to charge my card $50 over and over again. I wonder how many people they scam by doing this. Product hasn’t worked at all and it’s a waste of money. Stay far away from them!

March 19, 2026
Unprompted review
Truehealthic logo

Reply from Truehealthic

Hey Zach,

I completely understand your concern, and I’m sorry this came as a surprise.

For clarity, the VIP membership is noted during checkout. The offer includes a 20-day trial with access to exclusive discounts and perks, and after that, it renews monthly unless canceled. That said, it’s completely flexible and can be canceled anytime.

If this wasn’t something you intended to continue, I’m more than happy to help review your account and take care of it for you — if it hasn't been canceled yet. Please feel free to reach out and ask for Steve, and I’ll personally assist you.

Steve
Head of Customer Success

Rated 1 out of 5 stars

I ordered from this Scam and was charged for a membership I did not select

I ordered from this company and looked at the reviews and just checked my bank account and found an extra $50.00 charge to my account. I immediately sent an email stating I did not select the membership option. I immediately sent an email to them stating that I do not want the membership. I have not heard from them. I was foolish to believe the ad I responded to on Instagram. I am disgusted with the fact that this company gives no phone number to speak to anyone. I have been scammed and I echo the other reviews on this site, so not order anything from this company!!

March 19, 2026
Unprompted review
Truehealthic logo

Reply from Truehealthic

Hi Rosanne,

I’m really sorry this caused concern. I understand how upsetting it is to see what looks like an unexpected charge.

To clarify, some orders include access to our VIP membership, which comes with a trial period and provides up to 70% discounts and member perks. It can always be canceled anytime via Member's portal.

Upon checking, the trial period ended, which triggered a billing attempt. However, the charge was declined, and no amount was successfully processed on our end.

If you’re seeing a pending charge on your bank, it’s likely an authorization hold, which is automatically released by your bank within a few business days. You can also contact your bank directly to confirm this.

Of course, if you’d like us to review your account further or ensure everything is fully canceled, please reach out and ask for Steve, and I’ll personally assist you.

Sincerely,
Steve
Head of Customer Success

Rated 1 out of 5 stars

Oh noo..I thought I did enough research…

Oh noo..I thought I did enough research on this company but completely missed this! They just got me for a subscription that I did not sign up for. 50 dollar outta my account for a product that took forever to get here the first time. I'm too old for this and went through deceptive billing in the nineties. I cant believe it's still happening.

March 18, 2026
Unprompted review
Truehealthic logo

Reply from Truehealthic

Hi SukkiMa,

I’m really sorry this caught you off guard. I understand how frustrating that feels.

The $49.99 is for our optional VIP membership that’s offered during checkout. It gives access to discounted pricing, free shipping, and member perks, and can be canceled anytime through the Membership Cancellation portal.

That said, if this wasn’t something you intended to keep, we’re happy to help. Just reach out to support@truehealthic.com
and ask for Steve, and I’ll make sure it’s taken care of for you!

Steve
Head of Customer Support

Rated 4 out of 5 stars

Quick & easy...better than liquid

Easy to grab a couple and chew while getting ready for work.

March 16, 2026
Unprompted review
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Reply from Truehealthic

Hi there,

Really glad to hear that. That’s exactly what we hoped for. Easy, convenient, and much simpler than dealing with the liquid.

Appreciate you taking the time to share your experience.

— TrueHealthic Team

Rated 1 out of 5 stars

Beware scam company

Beware scam company! Markets their methylene blue as a neuropathy treatment when it won't help at all for this especially taken orally. Their 60 thousand plus reviews are all fake with a.i generated images to go along with the generated reviews. They claim their methylene blue is USP grade yet don't provide any 3rd party testing. They give out stolen copies of an ebook as an add on to orders.

Methylene blue can be great but unfortunately the market is flooded with scammers like this.

March 13, 2026
Unprompted review
Truehealthic logo

Reply from Truehealthic

Hi John,

Thank you for sharing your thoughts.

Methylene Blue has been studied for various neurological and cellular functions, and some research suggests it may support mitochondrial activity, cellular energy, and antioxidant processes. Because of these mechanisms, some people report improvements in areas such as nerve discomfort or general cognitive and energy support.

That said, our gummies are not marketed as a medical treatment or cure for neuropathy or any other condition. Individual responses can vary, and supplements are intended to support overall wellness rather than replace medical care.

We always encourage customers to review the research, consult with their healthcare professional if needed, and determine what works best for their personal health needs.

Regarding testing, third-party certification is not a legal requirement for dietary supplements in the U.S. Our products are manufactured in GMP-compliant facilities and follow strict quality standards. We understand some customers prefer additional documentation, and feedback like this helps guide how we continue improving transparency.

The ebook included with some orders is a complimentary educational resource compiled from publicly available research to help customers better understand the topic. It is provided free as an informational add-on.

We appreciate the opportunity to clarify and are always available if anyone has further questions.

— TrueHealthic Team

Rated 4 out of 5 stars

Used to have leg pain after walking

Used to have leg pain after walking, exercising. Leg pain has gone away since I started taking Methylene Blue.

January 11, 2026
Unprompted review
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Reply from Truehealthic

Thank you for sharing your experience, Mark!

We’re really glad to hear the Methylene Blue gummies have helped with your leg pain and that you’re feeling better after walking and exercising.

We truly appreciate you taking the time to leave your feedback.

— TrueHealthic Team

Rated 5 out of 5 stars

Slow but steady, it’s working great!

The product is working very well. It’s a slow process for me, but certainly slow in the right direction! I’m on my third bag and will reorder. I thank you, slow and steady!
Kevin

February 1, 2026
Unprompted review
Truehealthic logo

Reply from Truehealthic

Hi Kevin,

Thank you for sharing this. I’m really glad to hear the Methylene Blue gummies are working well for you.

I also appreciate the feedback about the ordering process. We know that part can be smoother, and we’re actively working on improving it so future orders are quicker and easier.

Thanks again for your support, and we truly appreciate you being on your third bag already.

— TrueHealthic Team

Rated 5 out of 5 stars

feeling good

feeling good. I do have a question, Where are these gummies manufactured?

March 9, 2026
Unprompted review
Truehealthic logo

Reply from Truehealthic

Hi Paul,

Great to hear you’re feeling good. We’re glad the Methylene Blue gummies are working well for you.

Regarding your question, our gummies are produced through trusted manufacturing partners both locally and internationally, all following strict GMP quality standards.

— TrueHealthic Team

Rated 4 out of 5 stars

Thank you .

Very good for neuropathy . Thank you

February 25, 2026
Unprompted review
Truehealthic logo

Reply from Truehealthic

Hey Brandon,

Your membership was canceled last month and there's no new charge showing on your account — since it's already canceled.

Please feel free to reach out and look for Steve for assistance — support@truehealthic.com.

Rated 5 out of 5 stars

Smooth and easy to deal with

Smooth and easy to deal with, great to deal with. They did what they said they would do. Look forward to using them again

March 9, 2026
Unprompted review
Truehealthic logo

Reply from Truehealthic

Hi Michael,

Thank you for the kind words. We truly appreciate you taking the time to share your experience.

We’re glad everything went smoothly and that we were able to deliver on what we promised. It means a lot to us, and we look forward to serving you again in the future.

Steve
Head of Customer Success

Rated 4 out of 5 stars

Clearer thinking

Clearer thinking. Foot neuropathy definitely be a difference maker. The only negative I have is the ordering process and how long it takes to receive it.

March 9, 2026
Unprompted review
Truehealthic logo

Reply from Truehealthic

Hi Brad,

Thank you for sharing your experience. I’m really glad to hear you’re noticing a positive difference with clearer thinking and your foot neuropathy. That’s great to hear.

I also appreciate the honest feedback about the ordering process and delivery time. We know this is an area we can improve, and we’re actively working on refining fulfillment and inventory planning to make the experience smoother and faster.

Thanks again for taking the time to share your feedback. It truly helps us improve.

TrueHealthic Team

Rated 5 out of 5 stars

love the experience and no blue mouth

love the experience and no blue mouth

March 1, 2026
Unprompted review
Truehealthic logo

Reply from Truehealthic

Thank you for sharing your experience. We’re really glad to hear you’re enjoying the product and that it’s working well for you.

We appreciate you taking the time to leave your feedback. It means a lot to our team.

— TrueHealthic Team

Rated 1 out of 5 stars

Very questionable business practices.....

My experience is they provide some type of implied discount on initial order only to charge $49.99 every month to your credit card for "joining" some type of consumer club discount program on future orders. They will bill your credit card every month even if you don't buy anything until you realize that you're being scammed. The customer service representative acknowledged that they get a lot of angry people who object to this questionable practice. In my opinion, a deceitful business model!

March 9, 2026
Unprompted review
Truehealthic logo

Reply from Truehealthic

Hi there,

Thank you for sharing your feedback. I understand why this could feel frustrating, and I’m sorry the experience left that impression.

To clarify, the $49.99 charge relates to our optional VIP membership, which is presented during checkout and provides discounted pricing and member benefits. It is not a product subscription, and customers can cancel it anytime through the membership portal or by contacting support.

Occasionally, some customers reach out upset because they did not realize the membership was selected during checkout or forgot to cancel their membership. When that happens, our team’s goal is simply to help resolve it quickly by canceling the membership and issuing refunds when appropriate. Our intention is always to address those concerns fairly, not to create frustration.

If there is anything on your account that still needs attention, please feel free to reach out to support@truehealthic.com
and ask for Steve, Head of Customer Success. I’ll be happy to personally review it and make sure everything is taken care of.

Rated 1 out of 5 stars

Did not deliver the product I paid for

March 8, 2026
Unprompted review
Truehealthic logo

Reply from Truehealthic

Hi Kevin,

So sorry to hear that you still haven't received your package. According to our record, it was delivered on the 28th to your mailbox.

Here's the USPS tracking: https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=9214490407314810256055

Feel free to reach out to us at support@truehealthic.com if you still haven't received it. We'll take care of it!

Best,
Steve
Head of Customer Success

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