Travibly Reviews 2,740

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 1,666 reviews, reviewers had a great experience with this company. Customers frequently highlight the ease and speed of the user experience, particularly for check-in processes and finding flights. Many people describe the service as good and efficient, appreciating the straightforward and uncomplicated nature of their interactions. However, some people were dissatisfied with the payment process, reporting payment discrepancies and difficulty with the website's date selection. There are also mentions of the website being unclear, hard to understand, and occasionally annoying to use, with some customers experiencing issues with the service not working as expected.

What people talk about most

User experience

Users describe positive interactions with the user experience. Many customers found the interface easy to... See more

Service

Consumers find service to be ambiguous, with many reporting unexpected charges and subscriptions after... See more

Payment

People report negative experiences with payment. Many customers were charged 79 EUR for subscriptions they... See more

Website

Customers had ambiguous experiences with the website. While some found it helpful for online check-ins and... See more

Price

Reviewers highlight negative aspects of price, with many reporting an initial small charge (e.g., 0.79€ or... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Putting in the date information is horendous the calender keeps getting in the way its easier to type in the dates

Company replied


Company details

Written by the company

At travibly.com we’re on a mission to make travel smoother, faster, and more enjoyable for everyone. Our international team shares a passion for smart, stress-free travel—and we’ve built a platform that takes care of the frustrating parts, so you can focus on the experience. Whether you're after airport fast track, flight check-in, discounted attraction tickets, concierge services, or curated travel eBooks, Travibly brings it all together in one seamless space. No more juggling multiple websites or waiting in long queues—we simplify every step of your journey. Our travel-savvy team handpicks the best tools and services to help you save time, skip the hassle, and explore more.


Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 73% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 1 out of 5 stars

I was charged 79 euro every 3 months…

I was charged 79 euro every 3 months for a period of 7 months for a service I never signed up for. No e-mails or confirmation. Total scam - so glad I noticed

May 5, 2026
Unprompted review
Travibly logo

Reply from Travibly

Dear Anne Louise Carstens,

We appreciate you taking the time to share your feedback. Please accept our sincere apologies for the inconvenience and frustration you experienced with your subscription.

We take such matters very seriously and would welcome the opportunity to review your account and assist you further. If you would be so kind as to contact us at contact@travibly.com, including the name and email address registered to your account, we will investigate the issue and work towards a resolution.

Thank you for your patience. We look forward to hearing from you.

Megan
Travibly

Rated 1 out of 5 stars

Scammed 79 Euros.

Scammed 79 Euros.
I’ve purchased a single fast track ticket at 9 EUR for getting my liquids through at Turin’s airport in Italy.
I've started the purchase journey on the Turin airport website but the process ends having paid 9 EUR to travibly and forcibly creating an account to them.
The airport denies agreements with them whilst travibly says that the 3 days trial after which you get subscribed to 3 months of "benefits" at 79 euros is written in their T&C. I demonstrated then and still right now that by repeating the journey those T&C do not open.

I've tried to claim immediately back this money but they really wanted to keep it and made ridicolous alternative offers. I don't know any good business that doesn't reckon accidental purchases as such and the short 3 days trial is proof alone that they intend for these incidents to happen as I see others complaining in here.

They'll tell that it is all clear what you're buying. That totally untrue and I took all screenshot at the time for my bank and the airport to see. Even if it was... (which wasn't) a business in good faith doesn't try to hold the money to customers reaching out in good time for fixing things.

Absolutely 💯% to avoid.

January 3, 2026
Unprompted review
Travibly logo

Reply from Travibly

Dear SD,

We appreciate you taking the time to share your feedback. Please accept our sincere apologies for the inconvenience and frustration you experienced with your subscription.

We take such matters very seriously and would welcome the opportunity to review your account and assist you further. If you would be so kind as to contact us at contact@travibly.com, including the name and email address registered to your account, we will investigate the issue and work towards a resolution.

I appreciate your patience. We look forward to hearing from you.

Megan
Travibly

Rated 1 out of 5 stars

SCAM!! Atrocious!! Highly disappointed!!

SCAM!!!

Please be aware of this webpage when you are using to collect boarding pass for your flight. They charge you 0.79 euros for the service. And within 3 days they charge you 79 euros. When you write to them about this. They say that I agreed for the subscription(SCAM), which i haven’t done.

After back and forth emails, they gave me half of the money they STOLE (I have to use this word, because they literally did that) from my account.

It is totally a big scam. Please beware of this website!

April 20, 2026
Unprompted review
Travibly logo

Reply from Travibly

Dear Prem Kumar Viji Babu,

We appreciate you taking the time to leave a review and share your feedback with us. We’re sorry to hear that your experience did not meet your expectations and apologise for any confusion caused.

To clarify, your subscription begins once you click the submit button to complete your automated check-in, at which point access to our platform and services is activated. Full details of our service fee and subscription terms are clearly outlined on our website, particularly on the Checkout page. We also offer a free trial, during which you may cancel at any time without charge. The service fee is only applied if the membership is not cancelled before the trial period ends.

We understand that such details can occasionally be overlooked, and we regret if anything was unclear. Please also note that we send an email reminder to subscribers confirming when a subscription becomes active and advising of any upcoming recurring charges. Your subscription can be cancelled immediately via the link provided in that email.

Transparency is important to us, and we strive to ensure the process is as clear and straightforward as possible.

Should you have any questions or would like us to review your account further, please do not hesitate to get in touch. We would be pleased to assist.

Megan
Travibly

Rated 1 out of 5 stars

I attempted to sign in three times…

I attempted to sign in three times online to complete an online check in. On each occasion I had to pay a fee and each time it transferred me to a page with a 404 error message.

April 22, 2026
Unprompted review
Travibly logo

Reply from Travibly

Dear Geoff Pogue,

Thank you for taking the time to share your experience with us. We’re genuinely sorry to hear that our service fell short of your expectations and that this was a disappointing experience. We understand how frustrating this can be and would like to assure you that we take your feedback very seriously, as it helps us identify where we can do better and improve the service we provide.

Thank you for bringing this to our attention. We truly value your feedback and hope we may have the opportunity to assist you again in the future and restore your confidence in our service.

Megan
Travibly

Rated 1 out of 5 stars

Travibly.com charged me 79 EUR for a…

I was charged 79 EUR for a subscription I did not knowingly authorize. I only intended to register for check-in. The terms were unclear and misleading. My refund request was refused. My personal data was deleted, but the charge remains unresolved. Be careful before entering payment details. Thank you for your response.I
appreciate it. I am currently waiting for the agreed refund to be processed and received.

April 22, 2026
Unprompted review
Travibly logo

Reply from Travibly

Dear Liudmila Volkhonskaya,

Thank you for taking the time to share your experience with us. We’re genuinely sorry to hear that our service fell short of your expectations and that this was a disappointing experience for you. We understand how frustrating this can be and would like to assure you that your feedback is taken very seriously, as it helps us identify where we can do better and improve the service we provide.

Thank you for bringing this to our attention. We truly value your feedback and hope we may have the opportunity to assist you again in the future and restore your confidence in our service.

Megan
Travibly

Rated 4 out of 5 stars

Flying

Help to understand different requirements at European airports

April 22, 2026
Travibly logo

Reply from Travibly

Dear Garry Hinchcliffe,

Thank you for leaving a review about our company. We’re delighted to hear that our service met your expectations. Your feedback means a great deal to us and gives the team a real boost as we continue to raise the bar.
We look forward to being of help again in the future.

Megan
Travibly

Rated 1 out of 5 stars

Would give no stars--scam

Would give no stars--scam! U think ur paying €.79 for service but then they bill your credit card for € 93. Don't fall for it

April 15, 2026
Unprompted review
Travibly logo

Reply from Travibly

Dear Valentina,

We appreciate you taking the time to share your feedback. Please accept our sincere apologies for the inconvenience and frustration you experienced with your subscription.

We take such matters very seriously and would welcome the opportunity to review your account and assist you further. If you would be so kind as to contact us at contact@travibly.com, including the name and email address registered to your account, we will investigate the issue and work towards a resolution.

I appreciate your patience. We look forward to hearing from you.

Megan
Travibly

Rated 1 out of 5 stars

Subscription Scam

So I sent a clarification message, asking for information about my subscription. They answered that there’s no active subscription and there are no actions needed from my end. A couple days later they charge me with 79,90€. Then act unaware of the situation. I still haven’t resolved the issue and I get only replies from bots. If I had the “0” star option I’d give it. No second thoughts. Needless to say that I’ve cancelled my subscription and it’s not yet cancelled for over 10 days.

April 6, 2026
Unprompted review
Travibly logo

Reply from Travibly

Dear Ioannou,

We appreciate you taking the time to share your feedback. Please accept our sincere apologies for the inconvenience and frustration you experienced with your subscription.

We take such matters very seriously and would welcome the opportunity to review your account and assist you further. If you would be so kind as to contact us at contact@travibly.com, including the name and email address registered to your account, we will investigate the issue and work towards a resolution.

Thank you for your patience. We look forward to hearing from you.

Megan
Travibly

Rated 1 out of 5 stars

This is scam organisation

This is scam organisation, I have been charged twice, claiming a subscription provide additional features such fast track, however the platform kept sending an error message, when I wrote to customer support, they confirmed that I should have 5 fast track every 3 months, but did not provide it
So what's the point to subscribe to a scam organisation when you can make your check-in on the company you purchased the flight ticket from
I sincerely do not recommend it to any person

April 16, 2026
Unprompted review
Travibly logo

Reply from Travibly

Dear Kunde,

We appreciate you taking the time to share your feedback. Please accept our sincere apologies for the inconvenience and frustration you experienced with your subscription.

We take such matters very seriously and would welcome the opportunity to review your account and assist you further. If you would be so kind as to contact us at contact@travibly.com, including the full name and email address registered to your account, we will investigate the issue and work towards a resolution.

Thank you for your patience. We look forward to hearing from you.

Megan
Travibly

Rated 1 out of 5 stars

Disappointing experience with Travibly

I had a very disappointing experience a service called Travibly.
While trying to check in online on the Wizzair flight, I was redirected to Travibly and paid €0.79 for their service. However, the check-in didn’t even work, and I ended up completing it myself through the airline’s app anyway.

What’s worse is that without clearly realizing it, I was automatically subscribed to their service. I only discovered this later when I was charged €79 for a monthly subscription I never intentionally signed up for.

I contacted customer support to request a refund, but it was refused with a generic explanation about a “free trial period” that was never clearly communicated during the process.

Overall, this feels misleading and borderline deceptive. The service is unnecessary, the website is confusing, and the lack of transparency around subscription charges is unacceptable.

I strongly advise others to avoid using this service and stick to checking in directly with the airline.

April 10, 2026
Unprompted review
Travibly logo

Reply from Travibly

Dear Anastasia Talalay,

We appreciate you taking the time to leave a review and share your feedback with us. We’re sorry to hear that your experience did not meet your expectations and apologise for any confusion caused.

To clarify, your subscription begins once you click the submit button to complete your automated check-in for your flight W6 1914, at which point access to our platform and services is activated. Full details of our service fee and subscription terms are clearly outlined on our website, particularly on the Checkout page. We also offer a free trial, during which you may cancel at any time without charge. The service fee is only applied if the membership is not cancelled before the trial period ends.

We understand that such details can occasionally be overlooked, and we regret if anything was unclear. Please also note that we send an email reminder to subscribers confirming when a subscription becomes active and advising of any upcoming recurring charges. Your subscription can be cancelled immediately via the link provided in that email.

Transparency is important to us, and we strive to ensure the process is as clear and straightforward as possible.

Should you have any questions or would like us to review your account further, please do not hesitate to get in touch. We would be pleased to assist.

Megan
Travibly

Rated 1 out of 5 stars

Spammm

Spammm . Stay away from travibly

April 12, 2026
Unprompted review
Travibly logo

Reply from Travibly

Dear Erina Cinaj,

Thank you for taking the time to share your experience with us. We’re genuinely sorry to hear that our service fell short of your expectations and that this was a disappointing experience. We understand how frustrating this can be and would like to assure you that your feedback is taken very seriously, as it helps us identify where we can improve and enhance the service we provide.

Thank you for bringing this to our attention. We truly value your feedback and hope we may have the opportunity to assist you again in the future and restore your confidence in our service.

Megan
Travibly

Rated 1 out of 5 stars

SCAM!!!!

SCAM!! Charged me first €0.79 and 3 days later €79 without me knowing it. Looking at all the other reviews this is their business model. Won't give me my money back, only 20% of it. AVOID!!!!!! Terrible company, I feel sorry for the people working there

April 12, 2026
Unprompted review
Travibly logo

Reply from Travibly

Dear Sanne,

We appreciate you taking the time to share your feedback. Please accept our sincere apologies for the inconvenience and frustration you experienced with your subscription.

We take such matters very seriously and would welcome the opportunity to review your account and assist you further. If you would be so kind as to contact us at contact@travibly.com, including the name and email address registered to your account, we will investigate the issue and work towards a resolution.

Thank you for your patience. We look forward to hearing from you.

Megan
Travibly

Rated 1 out of 5 stars

Scam

Scam. They trick you into subscribtion. They ask for small fee for check-in service with is accually possible to get for free from most airtravel providers. I went to Lufthansa check-in page and for some reason it routed me to that devil webpage. It asked me for 0.79 eur for check-in. I inserted my credit card info and few days later they charged me 79 euros for subscription service. There was no info that subscription service was started of anything like that. Luckily i had notification from bank that transaction was made. I shut off my credit card that moment and contacted my bank. They replied that i gave them my info willingly and they cant do anything. I was the stupid one and be more careful next time. This realy made me question the credit card system in general. Very easy to loose all your money and all you can do is file a complaint with the company who scammed you. I am lot more careful with card payment

You are quick to reply on trustpilot but i am still waiting for an answer for an email i sent asking my money back Megan. It is rich from you talking about transparency when my exact experience is first thing that pops up when i type into Google AI mode: " Travibly review". My only mistake was to give you my credit card info before i googled you. It is probably harder and harder to find sucker like myself to trick into paying you money. But i guess all your business model realy needs is one person keeping the web page up and collecting the dough. And i have a sneaky feeling that this might be the case even now. For all i know i am arguing with AI right now.

I have nothing else to add but " Pay me back my money Megan"

April 5, 2026
Unprompted review
Travibly logo

Reply from Travibly

Dear Kristo Raudmäe,

We appreciate you taking the time to leave a review and share your feedback with us. We’re sorry to hear that your experience did not meet your expectations and apologise for any confusion caused.

To clarify, your subscription begins once you click the submit button to complete your automated check-in for your flight LH 0885 with ticket number 220 2242611182, at which point access to our platform and services is activated. Full details of our service fee and subscription terms are clearly outlined on our website, particularly on the Checkout page. We also offer a free trial, during which you may cancel at any time without charge. The service fee is only applied if the membership is not cancelled before the trial period ends.

We understand that such details can occasionally be overlooked, and we regret if anything was unclear. Please also note that we send an email reminder to subscribers confirming when a subscription becomes active and advising of any upcoming recurring charges. Your subscription can be cancelled immediately via the link provided in that email.

Transparency is important to us, and we strive to ensure the process is as clear and straightforward as possible.

Should you have any questions or would like us to review your account further, please do not hesitate to get in touch. We would be pleased to assist.

Megan
Travibly

Rated 1 out of 5 stars

They scam.You wont notice but they make…

They scam.You wont notice but they make you purchase subscription wuthout you knowing and you wont grt any warnings before they take 79£ for 3 months subscription.And they offer first 20% and then 50% and steal remaining…Avoid them

April 3, 2026
Unprompted review
Travibly logo

Reply from Travibly

Dear Malik Wajahat Ahmed,

Thank you for taking the time to share your experience with us. We’re genuinely sorry to hear that our service fell short of your expectations and that this was a disappointing experience for you. We understand how frustrating this can be and would like to assure you that your feedback is taken very seriously, as it helps us identify where we can do better and improve the service we provide.

Thank you for bringing this to our attention. We truly value your feedback and hope we may have the opportunity to assist you again in the future and restore your confidence in our service.

Megan
Travibly

Rated 1 out of 5 stars

Scam site, ce carefull, avoid

Please read careffuly what are you accepting, the site is a scam.
They charge you first 0.79e and you think you accepted that price then after 3 days they will take another 79e, they clearly made this intentionaly and put another info that they will charge you in addition somwhere where is not that easy to see.
They took money from me even they did not provide their services to me, they do nothing for me and still charge. AVOID!

March 21, 2026
Unprompted review
Travibly logo

Reply from Travibly

Dear Ivan Funtunjerovic,

Many thanks for taking the time to share your experience and for leaving your feedback.

We sincerely regret that our service did not meet your expectations. Providing a positive customer experience is very important to us, and we apologize for any inconvenience this may have caused. Please rest assured that we take your feedback seriously and are committed to identifying what went wrong and preventing similar issues in the future.

To help us better understand the situation and work toward a resolution, we would appreciate the opportunity to speak with you directly. Please contact us at contact@topup-mobile.co and include your registered full name and email address.

We look forward to hearing from you and assisting further.

Kind regards,
Vivienne

Rated 1 out of 5 stars

These guys are scams

These guys are scams. They keep changing people using an un- clear / procedure. AVOID !!

March 27, 2026
Unprompted review
Travibly logo

Reply from Travibly

Dear Ioannis Panagiotopoulos,

Thank you for taking the time to share your experience with us. We’re genuinely sorry to hear that our service fell short of your expectations and that this was a disappointing experience for you. We understand how frustrating this can be and would like to assure you that your feedback is taken very seriously, as it helps us identify where we can do better and improve the service we provide.

Thank you for bringing this to our attention. We truly value your feedback and hope we may have the opportunity to assist you again in the future and restore your confidence in our service.

Megan
Travibly

Rated 1 out of 5 stars

Annoyed

Hi, I’ve never used this service but apparently signed up online (not to my knowledge). I had an amount of £49 for a subscription come off my account and when contacting them said the subscription was active after a 3 day period. Let's be honest, 3 days isn't enough time to use their services so I'd say it's a scam. If it were 3 days after using their services it might be more fair. To be honest I'm annoyed.

March 28, 2026
Unprompted review
Travibly logo

Reply from Travibly

Dear Benny Booysen,

We appreciate you taking the time to leave a review and share your feedback with us. We’re sorry to hear that your experience did not meet your expectations and apologise for any confusion caused.

To clarify, your subscription begins once you click the submit button to complete your automated check-in, at which point access to our platform and services is activated. Full details of our service fee and subscription terms are clearly outlined on our website, particularly on the Checkout page. We also offer a free trial, during which you may cancel at any time without charge. The service fee is only applied if the membership is not cancelled before the trial period ends.

We understand that such details can occasionally be overlooked, and we regret if anything was unclear. Please also note that we send an email reminder to subscribers confirming when a subscription becomes active and advising of any upcoming recurring charges. Your subscription can be cancelled immediately via the link provided in that email.

Transparency is important to us, and we strive to ensure the process is as clear and straightforward as possible.

Should you have any questions or would like us to review your account further, please do not hesitate to get in touch. We would be pleased to assist.

Megan
Travibly

Rated 5 out of 5 stars

Easy platform

March 29, 2026
Travibly logo

Reply from Travibly

Dear Constantinos Maras,

Thank you for taking the time to leave a review about our company. We’re delighted to hear that our service met your expectations. Your feedback means a great deal to us and gives the team a real boost as we continue to raise the bar.
We look forward to being of help again in the future.

Megan
Travibly

Rated 1 out of 5 stars

This is the biggest scam ever

This is the biggest scam ever,
I tried once to make faster check in with 1 euro charge. They hacked my credit card and they charged me 3 times 79,00 euros. I spoke with my bank and change my cards but they still charge me I don’t know how. This fake company MUST be locked.

March 29, 2026
Unprompted review
Travibly logo

Reply from Travibly

Dear Malama Papadimitriou,

We appreciate you taking the time to leave a review and share your feedback with us. We’re sorry to hear that your experience did not meet your expectations and apologise for any confusion caused.

To clarify, your subscription begins once you click the submit button to complete your automated check-in, at which point access to our platform and services is activated. Full details of our service fee and subscription terms are clearly outlined on our website, particularly on the Checkout page. We also offer a free trial, during which you may cancel at any time without charge. The service fee is only applied if the membership is not cancelled before the trial period ends.

We understand that such details can occasionally be overlooked, and we regret if anything was unclear. Please also note that we send an email reminder to subscribers confirming when a subscription becomes active and advising of any upcoming recurring charges. Your subscription can be cancelled immediately via the link provided in that email.

Transparency is important to us, and we strive to ensure the process is as clear and straightforward as possible.

Should you have any questions or would like us to review your account further, please do not hesitate to get in touch. We would be pleased to assist.

Megan
Travibly

Rated 5 out of 5 stars

Good

Good enough

March 26, 2026
Travibly logo

Reply from Travibly

Dear ziia Emiradzhyiev,

Thank you for taking the time to leave a review about our company. We’re delighted to hear that our service met your expectations. Your feedback means a great deal to us and gives the team a real boost as we continue to raise the bar.
We look forward to being of help again in the future.

Megan
Travibly

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