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TRACT Optics Reviews 2,841

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 687 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional clarity and image quality of the products, often noting their ability to perform at long distances with precision. Many people highlight the outstanding build quality and premium feel of the optics, comparing them favorably to other high-end brands. The customer service is frequently described as excellent, with staff members being helpful, professional, and dedicated to assisting customers in making informed decisions. Reviewers appreciate the personalized approach and the willingness of the team to address all questions and concerns, ensuring satisfaction with their purchases. The overall service is consistently lauded for its efficiency and the company's commitment to standing behind its products.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the exceptional clarity... See more

Quality

Users describe positive interactions with quality, consistently praising the outstanding and high-quality... See more

Customer service

Customers had positive experiences with customer service, consistently describing it as outstanding,... See more

Staff

Consumers find staff to be positive, consistently reporting excellent service and helpful interactions.... See more

Service

Reviewers consistently mention positive feedback about service, highlighting it as outstanding and excellent.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy ordering, with amazing video support for readers h prior to ordering. Online reviews performed by people I trust in the industry, proper marketing and pricing. The 2.5-15 eld hunter is an amazing... See more

Company replied

Rated 5 out of 5 stars

Purchased the new Range Finding Binos and are very impressed! Both with the service- they arrived quicker than I expected and the product. The glass clarity is amazing. I was able to clearly see i... See more

Company replied

Rated 5 out of 5 stars

Having a real person answer the phone, answer ones questions and help a prospective buyer make an informed decision on what product one needs as opposed to a product one desires. Thank you for givi... See more

Company replied


Company details

  1. #1 of 12 best companies in Hunting Store
  2. #1 of 36 best companies in Outdoor Sports Store
  3. #1 of 3 best companies in Shooting Range

About TRACT Optics

Written by the company

TRACT Optics is doing things differently. Period. As an optics company that has been producing high-performance Binoculars, Rifle Scopes, and Spotting Scopes for the past 10 years, we have created a business model that makes your experience our top priority. Our direct-to-consumer model cuts out the middleman providing you a higher quality product value! The founders of TRACT Optics, Jon Allen and Jon LaCorte set out to build the finest line of hunting and shooting optics without making any sacrifices or letting any barriers get in their way.

LEARN MORE ABOUT US

The result is a complete line of superior optics with specifications and features found in products costing hundreds of dollars more. Plus, the TRACT Trust Assurance guarantees the functionality of the product for the duration of its lifetime whether you are the original owner or not. We believe the customer’s experience is our responsibility. “I am sure there are people who think we are crazy for trying to start our own high-end optics company in the already saturated optics market,” said Co-Founder Jon LaCorte, “But this is a different kind of Company with a different way of doing business and in many ways, we think it’s the future of product purchases.”

SHOP BINOCULARS
SHOP RIFLE SCOPES
SHOP SPOTTING SCOPES

TRACT’s comprehensive, educational website will serve as a resource for the optics community through blogs, videos and social media platforms like Facebook and Instagram. Visit Tract Optics or give us a call at 631-662-7354 to learn more!

TRACT Trust Assurance Warranty

A Matter of Trust

A Matter of Trust
The TRACT Trust Assurance was created for you to be able to trust in the products you are buying. We believe in our optical designers, engineers and suppliers so strongly that we warranty our products against defects in materials and workmanship for a lifetime, without any unnecessary paperwork or mumbo jumbo mess.

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

Fair weather scope

I had a problem with my scope. Jon communicated well but the issue has never been resolved and the final verdict is these scopes do not function well in the canadian climate. All that elevation but a parallax that won't focus beyond 400 yards in below freezing temperatures.

February 20, 2026
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Reply from TRACT Optics

Doug - As we spoke, we did determine that the parallax knob on a number of units form a specific production run was not performing as designed. We took care of the issues immediately and repaired or replaced all units. Regarding the cold weather, it is a fact (no matter the manufacturer) that extreme cold weather will cause a "Physical Shift: Extreme cold temperatures shrink the scope's metal tube and change the spacing between internal components, causing the true parallax-free distance to change." Hope this helps, jon

Rated 5 out of 5 stars

Best Optics Company

I have been using Tract exclusively for my optics/bases/rings for a couple of years.
Their scopes are truly the best value I have found, and the accessories are all top of the line. I remain a very satisfied customer!!!

March 13, 2026
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Reply from TRACT Optics

Brian - Thank you for your kind words and the ongoing support! Your willingness to let others know about our company and products is truly appreciated. Take care, jon

Rated 5 out of 5 stars

Customer service is key

Knowledgeable, talk to a human being, customer service makes all the difference and John was great!

March 12, 2026
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Reply from TRACT Optics

Tom - Glad to be of help and we look forward to serving you for many years to come, jon

Rated 5 out of 5 stars

Awesome service from Jon AGAIN!!

Awesome service from Jon AGAIN!! Customer for life! Very fast reply when I had a couple of questions.

March 11, 2026
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Reply from TRACT Optics

Kelly - Truly appreciate the ongoing support and glad we could be of help. All the best, jon

Rated 5 out of 5 stars

purchase app worked well and seemed…

purchase app worked well and seemed well organized.

March 10, 2026
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Reply from TRACT Optics

Bob - Thank you for your feedback on our Impact Ballistics App! This goes a long way in helping others make the right choice. Take care, jon

Rated 5 out of 5 stars

No BS facts by Blake Chaves

Out of all the companies I use this is the only company that actually is what it says it is. And when you call for help or info John answers the phone and walks you through things. No press one for English or where to direct you. It’s just a good ole fashion hello.

I am hard with things they get the full test of abuse and they hold up to their potential.

March 10, 2026
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Reply from TRACT Optics

Blake - Always glad to help when we can and appreciate your kind words regarding the level of service we strive to deliver. All the best, jon

Rated 5 out of 5 stars

Such an awesome company!

Such an awesome company! The communication is outstanding not to mention their products are too! I went out on a limb last year and tried one of their scopes and man they made a believer out of me! Awesome is an understatement! Just preordered the eagleman rangefinder last night! Excited to say the least!

March 10, 2026
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Reply from TRACT Optics

Daniel - Thank you for taking the time to let others know about your overall TRACT experience and look forward to hearing your feedback on the new TORIC 10x42 Eagle Ballistics LRF Bino! Take care, jon

Rated 5 out of 5 stars

Updated Eagleman optic

Jon and Jon were great. Both answered my questions fully. Ordering was easy. All items were in stock and ready to ship. Shipping was fast and packaged well on arrival to my home.

March 3, 2026
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Reply from TRACT Optics

Joseph - Glad we could be of help and appreciate you taking the time to let others know about your overall TRACT experience. Take care, jon

Rated 5 out of 5 stars

AWESOME products

AWESOME products. AWESOME QUALITY and the BEST customer service. Period.

March 9, 2026
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Reply from TRACT Optics

James - Thank you for the ongoing support and appreciate your kind words regarding the performance of our products and the level of our service. Take care, jon

Rated 5 out of 5 stars

Fast and easy to order

Fast and easy to order.

Fast and easy to pay.

Fast and easy.

March 9, 2026
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Reply from TRACT Optics

Bruce - Thank you for the ongoing business and appreciate the website feedback. Take care, jon

Rated 5 out of 5 stars

Fantastic optics and great people..

Fantastic optics and great people... Now let's hope the shipping on the new LRF binos happens on time

March 8, 2026
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Reply from TRACT Optics

Dave - Thank you for the kind words and appreciate the support on the new TORIC 10x42 Eagle Ballistics LRF Bino. All the best, jon

Rated 5 out of 5 stars

For starters...

For starters, Tract Optics sells great products. But the real difference for me is the support behind those products. For example, your videos that provide DIY guidance on the specifics and installation are invaluable! I was amazed when I discovered there was even a 60 second video on how-to-install the battery on a Toric scope! Nothing is unimportant!

February 18, 2026
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Reply from TRACT Optics

Brian - Thank you for taking the time to let others know about your overall TRACT experience and we look forward to serving you for many years to come, jon

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