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TrackBee Reviews 67

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TrustScore 4.5 out of 5

4.3

Software Company
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Rated 4 out of 5 stars

Very good customer service. It’s just unfortunate that Trackbee switched to a new subscription model, it makes it harder for entry-level businesses to start using the platform due to the relatively h... See more

Rated 5 out of 5 stars

All the platform is amazing especially the support is fast and with helpful responses Really impressed and happy with it

Rated 5 out of 5 stars

Trackbee has been an absolute game-changer for me! The platform is incredibly intuitive and makes tracking and analyzing data a breeze. Their features are top-notch, offering everything I need to stre... See more

Rated 5 out of 5 stars

GREAT SERVICE!! I had an issue with one of my own stores that caused a payment problem on my side, not theirs. Despite it not being Trackbee’s fault, their support team handled the situation very p... See more

Company details

  1. Software Company
  2. e-Commerce Solution Provider

About TrackBee

Written by the company

TrackBee is the all-in-one tracking solution for optimizing marketing campaigns and enhancing to scale your business. We focus on accurate and actionable data that enables users to track, measure, and enhance campaigns at higher levels.

At TrackBee, we provide a smooth experience by ensuring 100% tracking of advertising data and sending this information back to advertising platforms such as Facebook, Pinterest and Google. This not only provides full transparency about the source of the sales but also allows advertising platforms to refine their algorithms based on this valuable data. Advertisers can refine and optimize their strategies using these valuable insights.

The platform also enables users to monitor the performance of marketing efforts in real time. With the real-time ad dashboard, it becomes clear how ads, emails, and other promotional activities are performing. This makes it possible to make immediate adjustments and optimizations for better results.

Whether you're experienced or just beginning with advertising, TrackBee provides the tools and insights you need to improve your marketing performance. With accurate data, extensive analyses, and effective optimization capabilities, TrackBee is the perfect partner for achieving marketing success.

Experience complete transparency about your sales, optimize advertising campaigns for maximum effectiveness, and use powerful tracking and analysis capabilities. Say goodbye to guesswork and welcome a future of data-driven decisions with TrackBee!

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

67 reviews

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Replied to 40% of negative reviews

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Rated 5 out of 5 stars

GREAT SERVICE!!

GREAT SERVICE!!

I had an issue with one of my own stores that caused a payment problem on my side, not theirs. Despite it not being Trackbee’s fault, their support team handled the situation very professionally and helped me resolve everything quickly. Really impressed by how helpful and understanding they were!!

November 3, 2025
Unprompted review
Rated 4 out of 5 stars

Very good customer service. Wrong subscription model

Very good customer service.
It’s just unfortunate that Trackbee switched to a new subscription model, it makes it harder for entry-level businesses to start using the platform due to the relatively high monthly cost. The entry plan starts at €79 per month, which feels too steep in my opinion. It would be fairer to either lower the entry price or switch to a pay-per-tracked-sale model based on Click-ID. They also include no click-ID revenue in your plan which is not fair in my opinion.

October 30, 2025
Unprompted review
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Rated 1 out of 5 stars

I was asking for a refund because I got…

I was asking for a refund because I got charged before I could cancel the subscription, and they said it's not possible, but I have already disconnected everything. And before this, had were problems when it disconnected, and it was my fault that it was not tracking. Not great support. Always get to talk with Lina, and she's not nice.

September 19, 2025
Unprompted review
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